Supertech Innovation Labs

2 Job openings at Supertech Innovation Labs
Agentic AI Engineer new delhi,delhi,india 0 years None Not disclosed On-site Full Time

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. Role Overview Build multi-step, tool-using agents that plan, retrieve, act, and verify. You'll design agent architectures, integrate tools/APIs, and deliver robust execution with safety and observability. Key Responsibilities : Architect agent loops (planning, memory, retrieval, tool use, self-verification) Implement tools (functions/APIs/DB queries/files) and MCP-style interfaces Combine RAG with agents: chunking, embeddings, retrieval, reranking, grounding Add guardrails: execution sandboxes, permissions, rate limits, PII policies Build evaluation for agents (task success, autonomy depth, recovery rate) Optimize for reliability, determinism where needed, and cost Requirements Production experience with LangChain/CrewAI (or similar) and function/tool calling Strong Python engineering; async patterns; robust error handling Practical RAG skills: vector DBs, indexing pipelines, and retrieval quality tuning Systems thinking: queues, retries, idempotency, caching, concurrency control Security & safety for agents (prompt injection, tool scoping, least privilege) Nice-to-Haves GCP/AWS, Docker/Kubernetes; message buses/streams LLM evaluation frameworks; synthetic data generation Graph-based planning, constraint solvers, or program-of-thought techniques

AI Automation Engineer (n8n + AI Agents) new delhi,delhi,india 0 years None Not disclosed On-site Full Time

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. Role Overview Own the design and operation of internal automations and AI-powered agents. You'll turn API workflows into reliable, observable systems using n8n and LLMs. Key Responsibilities : Build and maintain n8n workflows and custom nodes that orchestrate APIs, webhooks, and LLM calls Design AI-assisted flows (classification, extraction, summarization, decision support) with clear guardrails Implement secrets management, RBAC, rate limiting, and prompt-injection defenses Add monitoring, alerting, and cost tracking; set SLOs for critical automations Write concise docs/playbooks; enable self-serve patterns for teammates Continuously improve reliability, latency, and cost via testing and iteration Requirements Strong hands-on with n8n (or Make/Zapier/Airflow) and REST/GraphQL APIs Proficiency in Python or other programming languages for custom logic/integrations Practical LLM experience (function calling, prompting, evaluation basics) Solid grasp of auth (OAuth2/JWT), webhooks, queues, retries, and idempotency SQL fundamentals and basic NoSQL familiarity Security mindset: data handling, secrets, dependency hygiene Nice-to-Haves GCP/AWS, Docker/Kubernetes, GitOps/CI Observability (logs/metrics/traces) Exposure to LangChain or RPA/BPM concepts