Superlab India

Core responsibilities Support sales team: Coordinate activities and manage schedules to help sales representatives focus on selling. Customer relations: Handle customer inquiries, complaints, and after-sales support to ensure satisfaction and build loyalty. Administrative tasks: Process orders, maintain customer databases, prepare sales reports and presentations, and manage records. Communication: Act as a liaison between the sales team, clients, and other departments to ensure smooth communication and operations. Essential skills Organizational and multitasking: Ability to manage multiple priorities, deadlines, and tasks efficiently. Communication: Excellent verbal and written communication skills, including active listening and the ability to deliver clear messages. Technical: Proficiency with CRM software and the Microsoft Office Suite (especially Excel and PowerPoint). Customer service: A customer-oriented mindset with strong problem-solving and relationship-building abilities. Attention to detail: Essential for accurate record-keeping, order processing, and reporting.