We are seeking a motivated and customer-focused Customer Support Representative (Telecaller) to handle inbound and outbound calls, assist customers with their inquiries, resolve issues, and provide product or service information. The ideal candidate is fluent in communication, empathetic, and solution-oriented. Key Responsibilities: Make outbound calls to existing or potential customers. Answer incoming calls and resolve customer queries in a timely and professional manner. Provide accurate information about products, orders, shipping, or services. Maintain a positive and helpful tone in every interaction. Log customer interactions, feedback, and complaints in the CRM system. Follow up on customer inquiries that are not immediately resolved. Coordinate with the operations or logistics team for issue resolution. Work towards achieving daily and weekly call targets. Requirements: Proven experience in a telecalling or customer support role (preferred). Excellent verbal communication skills in [languages like Hindi, English, etc.]. Good listening and problem-solving skills. Ability to multitask and stay calm under pressure. Basic computer knowledge and ability to work with CRM systems or Excel. High school diploma or above. Preferred Skills: Experience in e-commerce, logistics, or consumer product support. Familiarity with WhatsApp Business, Shopify. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Fixed shift Language: Hindi (Preferred) English (Required) Work Location: In person Expected Start Date: 03/06/2025
We are seeking a motivated and customer-focused Customer Support Representative (Telecaller) to handle inbound and outbound calls, assist customers with their inquiries, resolve issues, and provide product or service information. The ideal candidate is fluent in communication, empathetic, and solution-oriented. Key Responsibilities: Make outbound calls to existing or potential customers. Answer incoming calls and resolve customer queries in a timely and professional manner. Provide accurate information about products, orders, shipping, or services. Maintain a positive and helpful tone in every interaction. Log customer interactions, feedback, and complaints in the CRM system. Follow up on customer inquiries that are not immediately resolved. Coordinate with the operations or logistics team for issue resolution. Work towards achieving daily and weekly call targets. Requirements: Proven experience in a telecalling or customer support role (preferred). Excellent verbal communication skills in [languages like Hindi, English, etc.]. Good listening and problem-solving skills. Ability to multitask and stay calm under pressure. Basic computer knowledge and ability to work with CRM systems or Excel. High school diploma or above. Preferred Skills: Experience in e-commerce, logistics, or consumer product support. Familiarity with WhatsApp Business, Shopify. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Fixed shift Language: Hindi (Preferred) English (Required) Work Location: In person Expected Start Date: 03/06/2025
We are seeking a detail-oriented and organized MIS Executive to manage and maintain all internal data records, sheets, and documentation. The ideal candidate will be responsible for preparing reports, managing Excel/Google Sheets, analyzing data, and ensuring data accuracy across departments to support effective decision-making. Key Responsibilities Create, maintain, and update daily/weekly/monthly reports across Excel and Google Sheets. Manage all documentation and internal databases efficiently. Monitor data accuracy, consistency, and integrity across systems and files. Generate performance dashboards, track KPIs, and prepare reports for various teams. Consolidate data from multiple sources to provide actionable insights. Coordinate with internal teams to gather requirements and ensure proper data flow. Automate and streamline reporting processes using Excel formulas, pivot tables, or scripts. Support management with ad hoc data and report requirements. Handle document version control and maintain organized digital records. Qualifications & Skills Bachelor’s degree in Commerce, Business, IT, or a related field. 1–3 years of experience in MIS or data management roles. Proficient in Excel (VLOOKUP, Pivot Tables, Conditional Formatting, Data Validation, etc.) and Google Sheets. Strong analytical and problem-solving skills. Attention to detail and excellent organizational skills. Ability to work independently and handle multiple datasets and tasks. Preferred Tools & Software Microsoft Excel / Google Sheets Google Drive & Docs Gmail / Slack / Notion / Trello (or your team’s tools) Knowledge of basic scripts/macros is a bonus Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Expected Start Date: 25/06/2025
We are looking for a creative and organized Video Editor to join our growing team at Homero . This role primarily involves editing product videos and creatives received from China using AI-based editing tools (training provided), managing video files, and supporting graphic design tasks. You will also assist in maintaining creative documentation and get the opportunity to work on Amazon marketplace content creation . A working knowledge of Adobe Premiere Pro, Illustrator, Photoshop, and After Effects is required. Key Responsibilities: Edit short-form product videos using AI-based tools (simple, user-friendly tools will be provided). Organize and store all raw and final edited videos in structured folders. Regularly update internal trackers/docs to maintain version control and video status. Edit and assemble raw footage into polished video content for various platforms (e.g., social media, website, advertisements). Incorporate music, sound effects, graphics, and other elements to enhance video quality. Collaborate with the creative and marketing teams to understand project objectives and deliver high-quality outputs. Ensure consistency in visual style, pacing, and storytelling across all video content. Optimize videos for different platforms, ensuring appropriate formats, resolutions, and aspect ratios. Stay updated on industry trends and techniques to implement best practices. Manage multiple projects simultaneously while meeting tight deadlines. Requirements: Proven experience as a video editor with a strong portfolio of previous work. Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve). Knowledge of motion graphics and animation is a plus (e.g., After Effects). Strong understanding of video formats, codecs, and post-production workflows. Excellent attention to detail and a creative mindset. Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications: Experience in editing videos for e-commerce, lifestyle, or digital marketing campaigns. Familiarity with color grading and audio editing techniques. Strong organizational and communication skills. Work Schedule: Monday to Friday - Work from office Saturday - Work from home Sunday - Fixed week off Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Day shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Expected Start Date: 25/06/2025
We are looking for a creative and organized Video Editor to join our growing team at Homero . This role primarily involves editing product videos and creatives received from China using AI-based editing tools (training provided), managing video files, and supporting graphic design tasks. You will also assist in maintaining creative documentation and get the opportunity to work on Amazon marketplace content creation . A working knowledge of Adobe Premiere Pro, Illustrator, Photoshop, and After Effects is required. Key Responsibilities: Edit short-form product videos using AI-based tools (simple, user-friendly tools will be provided). Organize and store all raw and final edited videos in structured folders. Regularly update internal trackers/docs to maintain version control and video status. Edit and assemble raw footage into polished video content for various platforms (e.g., social media, website, advertisements). Incorporate music, sound effects, graphics, and other elements to enhance video quality. Collaborate with the creative and marketing teams to understand project objectives and deliver high-quality outputs. Ensure consistency in visual style, pacing, and storytelling across all video content. Optimize videos for different platforms, ensuring appropriate formats, resolutions, and aspect ratios. Stay updated on industry trends and techniques to implement best practices. Manage multiple projects simultaneously while meeting tight deadlines. Requirements: Proven experience as a video editor with a strong portfolio of previous work. Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve). Knowledge of motion graphics and animation is a plus (e.g., After Effects). Strong understanding of video formats, codecs, and post-production workflows. Excellent attention to detail and a creative mindset. Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications: Experience in editing videos for e-commerce, lifestyle, or digital marketing campaigns. Familiarity with color grading and audio editing techniques. Strong organizational and communication skills. Work Schedule: Monday to Friday - Work from office Saturday - Work from home Sunday - Fixed week off Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Expected Start Date: 01/08/2025
Key Responsibilities: 1. Accounting & Bookkeeping: Record all ecommerce sales (Amazon, Website, etc.) and reconcile with payouts Maintain accurate books in Tally/Zoho/QuickBooks Track and post purchase invoices, freight bills, and vendor payments Maintain expense ledgers, cashbook, and petty cash 2. Reconciliation & MIS: Monthly reconciliation of marketplace (Amazon, Flipkart) payouts Prepare MIS reports on revenue, COGS, freight, returns, COD charges, etc. Reconcile Shiprocket data and coordinate with the logistics team Monitor payment gateway settlements (Razorpay, Cashfree, Paytm, etc.) 3. GST, TDS & Compliance: Track monthly GST liability on sales and purchases Prepare reports for GSTR filings with CA Ensure timely payments and compliance with TDS and other statutory dues 4. Inventory & Costing: Maintain SKU-wise inventory cost sheets (COGS master) Reconcile stock inward/outward with warehouse team Coordinate with procurement team on landed cost of imports 5. Operational Support: Support order and return tracking from financial perspective Communicate with courier partners for claim settlements Collaborate with marketing and ops team for campaign-wise spend reporting Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Tally: 1 year (Required) Work Location: In person
About Us We are building a modern home & kitchen essentials brand that brings unique, functional, and beautifully designed products to Indian homes. As we grow, we are looking for a Logistics Executive to ensure smooth, cost-efficient, and timely delivery of our products to customers and partners. Key Responsibilities: Coordinate and manage end-to-end logistics operations for e-commerce orders (Amazon FBA, Shopify, etc.) and B2B bulk shipments. Liaise with shipping partners (e.g., Shiprocket, FedEx, Delhivery, etc.) for dispatches, tracking, and issue resolution. Monitor daily order fulfillment, returns, and reverse logistics to ensure service-level compliance. Maintain inventory accuracy across warehouses and coordinate stock transfers when needed. Track freight costs, COD charges, and optimize logistics expenses. Handle import documentation, customs clearance, and ensure smooth inbound logistics. Prepare MIS reports on shipments, delivery performance, and costs for management. Resolve customer delivery-related complaints in coordination with the operations and support team. Requirements: Bachelor’s degree in Logistics, Supply Chain Management, Commerce, or a related field. 1–3 years of experience in logistics, preferably in an e-commerce or retail setup. Strong knowledge of courier integrations, warehouse operations, and import/export processes. Proficiency in MS Excel / Google Sheets for reporting and data analysis. Excellent communication and coordination skills. Problem-solving mindset and ability to work under deadlines. What We Offer: Opportunity to work in a fast-growing D2C brand. Exposure to end-to-end logistics and supply chain management. A collaborative, growth-focused work culture. Job Type: Full-time Pay: ₹200,000.00 - ₹500,000.00 per year Work Location: In person