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7.0 - 11.0 years
0 Lacs
chennai, tamil nadu
On-site
You have come across a job opportunity with HCL Technologies in Chennai, which requires at least 7+ years of experience in a clinically oriented role. The ideal candidate should be well-versed in medical terminology and familiar with major LIS and EMR systems such as Epic, Cerner/Oracle, Meditech, SCCSoft lab, Sunquest, Orchard, and NextGen. Your key responsibilities in this role will include: - Demonstrating exceptional skills in Microsoft Excel and Access/SQL database - Communicating effectively within your peer group - Multi-tasking and meeting stringent customer deadlines - Providing project status updates to leadership - Quickly learning new systems for compendium mapping/build file purposes - Working US hours for team collaboration Your tasks will involve: - Creating test directories for RBU's/EBU's - Triage and preparation of demand requests for team members - Monitoring and providing status updates on projects - Mapping customer codes - Producing ongoing compendium maintenance files for strategic customers or vendors Training for this role will be comprehensive and will involve minimal documentation and extensive mentoring. Access to QLS, EBU's, Qted, eForm, and Clarity will be necessary. If you match the requirements and are available on an immediate to 10-day notice period, kindly share your updated resume to yuvapriya.b@hcltech.com along with your total experience, relevant experience, current CTC, expected CTC, and notice period details.,
Posted 1 day ago
7.0 - 11.0 years
0 Lacs
chennai, tamil nadu
On-site
Greetings from HCL Technologies! We are currently looking for a candidate with 7+ years of experience to join our team in Chennai for a Night Shift role. The ideal candidate should be clinically oriented and preferably have a background in Med Tech. It is essential to be fluent in medical terminology and have familiarity with major LIS and EMR's such as Epic, Cerner/Oracle, Meditech, SCCSoft lab, Sunquest, Orchard, and NextGen. The candidate must possess exceptional skills in Microsoft Excel and Microsoft Access/SQL database. Effective communication within the peer group, ability to multi-task, and meet stringent customer deadlines are crucial for this role. Providing project status updates as required by leadership, quick learning ability for compendium mapping/build file purposes, and willingness to work US hours for team collaboration are also important skills required. Key responsibilities include creating test directories for RBU's/EBU's, triaging and preparing demand requests for team members, monitoring and providing status updates to managers for all inflight and pending projects, performing mapping of customer to codes, and producing ongoing compendium maintenance files for strategic customers or vendors. The training for this role will be comprehensive and will involve minimal documentation and extensive mentoring. Access to QLS and EBU's will be provided, with modified access to limit PHI functions. Qted, eForm, and Clarity will also be part of the training process. We are looking for a candidate who can join within an immediate to 10-day notice period. If you believe you are a suitable match for the above role, please share your updated resume to yuvapriya.b@hcltech.com along with the following details: T.Exp, R.Exp, CCTC, ECTC, and Notice period.,
Posted 3 days ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
You are a clinically oriented individual with experience in Customer Service/Call Center, particularly in a White Glove setting. You are fluent in medical terminology and have familiarity with major Laboratory Information Systems (LIS) and Electronic Medical Records (EMRs) such as Epic, Cerner/Oracle, Meditech, SCCSoft lab, Sunquest, Orchard, and NextGen. Your skills include exceptional proficiency in Microsoft Excel and ticketing systems like Service Now. You are adept at communicating effectively within your peer group, facilitating customer status calls and working sessions, and monitoring the progression of validation testing. You excel at multitasking and meeting stringent customer deadlines. Providing project status updates to leadership, tracking issues, driving resolutions, and escalating when necessary are all part of your expertise. You have knowledge of interface message routing through various systems and are willing to work US hours to ensure effective team collaboration. As part of your responsibilities, you will act as the primary point of contact for Technology issues from strategic customers. You will triage and prepare customer inquiries for team members or other work groups, monitor and provide status updates to managers for all ongoing issues, and maintain a detailed log of customer inquiries and requests. Given the nature of your role, training will be comprehensive, combining minimal documentation with extensive mentoring. Access to QLS, EBU's (with modified access to limit PHI functions), Qted, eForm, and Clarity will be provided. You should anticipate a ramp-up time of 3+ months to fully acclimate to the position. If you are interested in this position, please share your updated resume with yuvapriya.b@hcltech.com.,
Posted 1 month ago
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