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1.0 - 6.0 years
1 - 6 Lacs
Guwahati, Kharagpur, Bhubaneswar
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- Upto 5LPA - 6LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 9147047911, 6296317938, 9073639536
Posted 1 week ago
1.0 - 6.0 years
1 - 6 Lacs
Kolkata, Barabazar, Barasat
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 6LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 9147047911, 6296317938, 9073639536
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Kharagpur, Bardhaman, Durgapur
Work from Office
We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata, Rajarhat, Newtown
Work from Office
We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata, Barabazar, Barasat
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 6296317938, 9073639536
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kharagpur, Purulia, Bardhaman
Work from Office
Top MNC BPO is hiring for the Premium Non-Voice and Chat Process. Candidate Must be excellent in English Communication. CTC - Upto 3.60 LPA Rotational Shift 5 & 6 working Days Call /WhatsApp- 9147047911, 6296317938, 9007152957
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Guwahati, Siliguri, Jamshedpur
Work from Office
We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Kharagpur, Bhubaneswar, Durgapur
Work from Office
We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata, Rajarhat, Newtown
Work from Office
We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata, Barabazar, Barasat
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3LPA-4.5LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 9147047911, 6296317938, 9073639536
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Kharagpur, Siliguri, Bardhaman
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3LPA-4.5LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 9147047911, 6296317938, 9073639536
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Blended Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call : Mahima @ 75238-48937 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata, Barabazar, Barasat
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 9147047910, 6296317938, 9073639536
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kharagpur, Siliguri, Asansol
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 9147047910, 6296317938, 9073639536
Posted 3 weeks ago
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