Job Title: Customer Support Executive – US Contact Center, Location: Bangalore, Pune, Mumbai (Onsite), Immediate joiners will be preferred.! Position: Full-Time. Job Overview We are hiring freshers and experienced candidates to join our dynamic US Contact Center team in Bangalore. This role involves handling inbound and outbound calls, supporting US-based clients, and ensuring high-quality customer service delivery. Candidates must be fluent in English, confident communicators, and flexible to work in night shifts. Eligibility Criteria. For Freshers: 2024 graduates are eligible. 2025 pass-outs may be considered if: They possess a valid 6th semester hall ticket. They have cleared semesters 1 to 5 in a single attempt. For Experienced Candidates: Candidates with 1+ year of experience are eligible. Undergraduates will be considered if they meet experience criteria. Must have PF history in their last organization. Job Responsibilities: Handle inbound and outbound calls to US-based candidates. Screen candidates for client hiring requirements. Record call outcomes accurately in the system. Maintain professionalism in call introductions and closures. Support US clients and adhere to their holiday calendar. Be flexible with rotational work weeks (Mon–Fri / Tue–Sat / Wed–Sun). Mandatory Skills: Excellent communication skills in English. Must score 58 or above in Versant (language proficiency test). Strong interpersonal skills and confident phone presence. Prior exposure to US contact center operations is preferred. Ability to work in night shifts (US hours: 5 PM IST to 7 AM IST). Comfortable with weekend working and rotational shifts. Holiday Policy: Candidates must follow US client holidays. Indian national/state holidays (e.g., 15th Aug, 2nd Oct, 21st Oct, 1st Nov) will be treated as business as usual. Leave planning near contract end date should be avoided. You may apply via email also - suman.malviya2025@gmail.com.
🚀 We’re Hiring: Senior Golang Developer (6+ Years) – Bangalore (Hybrid). Location: Bangalore, India (Hybrid). Experience: 6+ Years in Software Development. We’re looking for a seasoned Golang Developer who thrives on solving complex problems, building high-performance systems, and working with cutting-edge streaming and networking technologies. If you’re passionate about clean code, scalable architecture, and impactful solutions, we’d love to meet you. Key Responsibilities: Design, develop, and maintain high-quality backend services using Go. Implement robust, scalable, and secure microservices. Work closely with cross-functional teams to deliver end-to-end solutions. Optimize performance for streaming, networking, and server-side applications. Troubleshoot, debug, and resolve complex technical issues. Must-Have Skills & Experience: 6+ years of software development experience. Strong Golang implementation skills. Solid understanding of design principles and software architecture. In-depth knowledge of Linux OS (memory, instruction processing, filesystem, system daemons). Proficiency with Linux command line and shell scripting. Hands-on experience with servers (nginx, apache), proxy servers, and load balancing. Strong grasp of service-based architecture and microservices. Knowledge of AV codecs, MpegTS, and adaptive streaming protocols (DASH, HLS). Good understanding of computer networking concepts. Experience with relational databases. Strong analytical and debugging skills. Familiarity with Git or other source code management tools. Good-to-Have Skills: Working knowledge of Core Java and Python. Exposure to cloud computing platforms. Experience with API or video streaming performance testing. Familiarity with Elasticsearch and Kibana (ELK Stack). Proficiency in a modern web front-end framework (e.g., React.js). Experience with messaging systems like RabbitMQ. 📩 Apply Now – Send your resume to barkha.malviya@sumbark.com.