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1.0 - 3.0 years
12 - 14 Lacs
Mumbai
Work from Office
About Miko? Miko is an AI-powered robotics company creating engaging, educational experiences for kids aged 4 to 8. Founded in 2014 by IIT Bombay graduates, Miko combines robotics and AI to deliver personalized social-emotional learning through its flagship robots, Miko 3 and Miko Mini. Alongside these robots, the Miko App for iOS and Android offers AI-driven features like a reading tutor and story maker, adapting to each childs learning style. It also includes interactive games, shows, music, progress reports, and video calling for parents. With a global presence in the US, UK, Canada, and India, Miko prioritizes privacy and security while transforming learning for families worldwide. About...
Posted 3 months ago
3.0 - 6.0 years
3 - 6 Lacs
Gurugram
Remote
the Job description of Customer Care Executive (Customer Retention) :- About the Role :- We are seeking a Customer Care Executive Retention & Renewal Specialist who’s fluent in empathy, skilled in persuasion, and passionate about delivering white-glove service to global clients. If you thrive in high-energy, remote-first teams and have a background rooted in international BPOs or US-based customer service, let’s talk. What You’ll Be Doing :- Handle inbound and outbound customer interactions with a focus on subscription renewals, customer retention, and win-back campaigns. Understand customer pain points, objections, and reasons for cancellation — and turn them into opportunities. Use consult...
Posted 3 months ago
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