Key Account Manager Renewals Restroworks

3.0 - 7.0 years

0 Lacs

delhi

On-site

As a Key Account Executive - Renewals at Restroworks, you will be responsible for managing the renewal process for a portfolio of B2B SaaS customers. Your role will be crucial in ensuring customer satisfaction and retention by collaborating with sales, customer success, and finance teams. Your responsibilities will include owning the end-to-end renewal process, engaging proactively with customers to understand their needs, and maintaining accurate records in CRM systems. You will also focus on building strong relationships with key stakeholders, acting as a trusted advisor, and providing insights into industry trends. In case of any customer concerns or issues, you will address and resolve them by partnering with relevant teams. The ideal candidate for this role should have experience in managing renewals, strong negotiation skills, and the ability to work independently while meeting deadlines. Joining our team will give you the opportunity to work with a leading Restaurant SaaS product, collaborate with numerous brands globally, and be part of a small and friendly marketing team. If you are looking to be part of an open and transparent work culture, this role is perfect for you.,

Posted 6 days ago

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