Job Summary: We are looking for a friendly, efficient, and customer-focused Cafe Staff member to manage our front desk operations, handle delivery coordination, and ensure smooth billing and counter management. The ideal candidate will be well-groomed, possess excellent English communication skills, and be proficient in using WhatsApp, software applications, and computers. Responsibilities: Front Desk Services: Greet customers, take orders, and provide information about menu items. Call Handling: Answer incoming calls promptly and professionally, take phone orders, and address customer inquiries. Delivery Coordination: Coordinate delivery orders with delivery staff, ensuring accuracy and timeliness. Timely Delivery Dispatch: Ensure all delivery orders are dispatched promptly and efficiently. Billing and Counter Management: Process customer payments accurately, handle cash and card transactions, and manage the cash register. Customer Service: Provide exceptional customer service, address customer concerns, and ensure customer satisfaction. Communication: Communicate effectively with kitchen staff, delivery personnel, and customers. Technology Proficiency: Utilize WhatsApp for order communication and updates. Operate cafe software and computer systems for order processing, billing, and reporting. Maintain Cleanliness: Keep the front desk and counter area clean and organized. Teamwork: Collaborate with other cafe staff to ensure efficient operations. Qualifications and Skills: Experience: Previous experience in a customer service role in a cafe or restaurant setting is preferred. Communication Skills: Excellent verbal and written English communication skills. Customer Service: Strong customer service skills with a friendly and approachable demeanor. Technology Skills: Proficiency in using WhatsApp, cafe software, and basic computer applications. Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively. Grooming: Well-groomed and maintains a professional appearance. Cash Handling: Ability to handle cash and process payments accurately. Problem-Solving Skills: Ability to handle customer issues and resolve problems effectively. Team Player: Ability to work effectively as part of a team. Education: High school diploma or equivalent. Preferred Staff from : Uttrakhand and North East Website: dachnona.com Location: Sector 64, Gurgaon

Cafe Manager Of Dach & Nona Dessert Cafe Job Title: Cafe Manager Location: Gurugram, Haryana, India Working Hours: 2:00 PM - 12:00 AM (Midnight) About Dach & Nona: Dach & Nona, established in April 2024, is a dessert cafe born from a desire to offer delicious, natural treats. As young parents, we understand the challenge of finding store-bought ice creams and desserts free from artificial colors, flavors, emulsifiers, chemical stabilizers, and preservatives. That's why we craft all our ice creams and desserts with high-quality natural ingredients, ensuring they are free from any artificial additives. We're passionate about providing wholesome and delightful desserts for everyone. Job Summary: Dach & Nona is seeking an experienced and dynamic Cafe Manager to oversee all aspects of our evening operations. The Cafe Manager will be responsible for ensuring smooth daily functioning of the cafe, from customer service and team management to inventory and financial reconciliation. This role requires a strong leader with a passion for desserts, excellent organizational skills, and a commitment to delivering an exceptional customer experience. Key Responsibilities: Operations Management:Oversee all cafe operations from 2:00 PM to 12:00 AM, ensuring efficiency and high standards of service. Manage and optimize processes for dine-in, delivery, and take-away orders. Ensure the cafe is clean, well-maintained, and compliant with all health and safety regulations. Handle opening and closing procedures, including cash reconciliation and securing the premises. Billing and Financials:Manage all billing operations accurately and efficiently. Monitor and control inventory levels for ingredients and supplies. Reconcile daily sales and prepare reports. Assist in managing costs and maximizing profitability. Report any issues with settlement in 48 hours in writing to the Office, otherwise, it will be considered confirmed and settled. Customer Service Excellence:Ensure all customers receive prompt, friendly, and efficient service. Address customer inquiries, feedback, and complaints effectively and professionally. Maintain a welcoming and pleasant atmosphere for all patrons. Team Leadership and Development:Recruit, train, and supervise cafe staff. Create and manage staff schedules. Foster a positive and productive work environment. Conduct performance reviews and provide ongoing coaching and feedback. Ensure team adherence to company policies and standards. Product Knowledge and Quality Control:Possess in-depth knowledge of all Dach & Nona products and ingredients. Ensure consistency and quality in all dessert preparations and presentations. Minimize waste and spoilage. Qualifications: Proven experience (3 years) in a managerial role within the food and beverage industry, preferably in a cafe or dessert-focused establishment. Strong understanding of cafe operations, including billing, inventory, and customer service. Excellent leadership and communication skills. Ability to work independently and manage multiple tasks effectively in a fast-paced environment. Proficiency in POS systems and basic computer applications. Flexible to work evening shifts, including weekends and holidays. A passion for desserts and commitment to quality. Benefits: Competitive salary. Opportunity to be a part of a growing and passionate brand. Positive and supportive work environment.

Job Title: Housekeeping Person Company: Dach & Nona (D&N) Location: Gurugram, Haryana Time : 5pm to 12 Midnight , 1 off weekly Gender - Male Only About Dach & Nona: Dach & Nona was born in April 2024 out of a desire to create high-quality, natural ice creams and desserts free from artificial colors, flavors, emulsifiers, chemical stabilizers, and preservatives. We are committed to crafting delicious treats using only the finest natural ingredients. Job Summary: Dach & Nona is seeking a diligent and reliable Housekeeping Person to maintain the cleanliness and orderliness of our facility. The ideal candidate will be responsible for ensuring a hygienic and pleasant environment for our team and, indirectly, for the quality of our products. Key Responsibilities: Perform general cleaning duties, including sweeping, mopping, vacuuming, dusting, and wiping down surfaces in all areas (production kitchen, office, common areas, restrooms, etc.) for Cafe, Washroom Clean and sanitize restrooms thoroughly, ensuring proper stocking of supplies. Empty trash receptacles and ensure proper waste disposal. Maintain cleanliness of equipment and utensils as required, adhering to food safety standards where applicable. Monitor and report any maintenance issues, damages, or safety hazards to management. Manage inventory of cleaning supplies and notify management when reordering is necessary. Adhere to all health, safety, and hygiene standards and regulations, especially those relevant to a food production environment. Assist with other ad-hoc tasks as assigned by management. Washroom Cleaning Included Qualifications: Proven experience in a housekeeping or cleaning role, preferably in a commercial kitchen or food production environment. Knowledge of cleaning chemicals and supplies. Ability to operate basic cleaning equipment. Strong attention to detail and a high standard of cleanliness. Ability to work independently and manage time effectively. Physical ability to perform duties such as lifting, bending, standing, and walking for extended periods. Reliable and punctual with a strong work ethic. Basic understanding of hygiene and sanitation principles. What We Offer: A stable and supportive work environment. The opportunity to be part of a growing company dedicated to natural and high-quality products.

Kitchen Assistant With Basic Hotel Management Apply ONLY If you are Fresher and have less than 1-2 year of Experience If you are from Following State : Uttarakhand, Himachal and North East Education: 12+ and Min Hotel Management Diploma Age : < 30 years Hiring 1-2 People Looking for Kitchen Team Members who will be trained and in a 4 star Quality Kitchen for Bakery and Desserts. Accomodation : Provided Excellent working condition adn enviornment Location based out of Gurgaon, Sector 64

Are you passionate about delightful desserts, exceptional coffee, and creating memorable experiences? Do you believe in the power of natural, high-quality ingredients? Then you might be the perfect fit for Dach & Nona! Born in April 2024 out of a desire to create ice creams and desserts free from artificial colors, flavors, emulsifiers, chemical stabilizers, and preservatives, Dach & Nona is dedicated to crafting pure and authentic taste experiences. We're looking for enthusiastic and customer-focused individuals to join our cafe team in Gurugram, Haryana, India. If you thrive in a dynamic environment, love making people smile, and share our commitment to quality, we encourage you to apply! Candidate Region Preferred: Uttrakhand, Himachal Pradesh , North East India More about Dach & Nona :- https://maps.app.goo.gl/xwPvNhttGsFBMVcY8 Instagram : https://www.instagram.com/dachandnona/ Website: www.dachnona.com Job Description: Cafe Team Member Location: Gurugram, Haryana, India About Dach & Nona: Dach & Nona is a rapidly growing dessert and ice cream brand established in April 2024. We pride ourselves on crafting exquisite products using only high-quality natural ingredients, free from any artificial additives. Our menu features unique ice cream flavors like Kulfi Inspired (Eggless), Bean-to-Bar 70% Dark Chocolate (Eggless), and Rose Cardamom (Eggless), alongside classic desserts such as our Classic Tiramisu (Egg Preparation) and Boston Cream Pie (Egg Preparation). We are committed to providing a pure, authentic, and delicious experience to our customers. Role Summary: The Cafe Team Member is a vital part of the Dach & Nona experience, responsible for delivering exceptional customer service, preparing and serving our artisanal products, and maintaining the cleanliness and inviting atmosphere of our cafe. This role requires a friendly demeanor, attention to detail, and a passion for our brand's mission. Key Responsibilities: Customer Service Excellence: Warmly greet and assist all customers, providing a friendly and welcoming environment. Effectively communicate product information, including ingredients, preparation methods (e.g., "Egg Preparation" for Tiramisu/Boston Cream Pie, "Eggless" for Kulfi Inspired Ice Cream), and brand values. Ensure customer satisfaction by going the extra mile. Product Preparation & Service: Prepare and serve various coffee and beverage items according to Dach & Nona's standards. Maintain knowledge of all menu items, including daily specials and seasonal offerings. Adhere to all food safety and hygiene regulations. Cafe Operations & Maintenance: Maintain a clean, organized, and inviting cafe environment, including dining areas, service counters, and restrooms Assist with opening and closing procedures of the cafe. Operate and clean cafe equipment safely and efficiently. Monitor product quality and report any issues to management. Team Collaboration: Work effectively as part of a team, supporting colleagues to ensure smooth operations. Communicate proactively with team members and management. Participate in training sessions and team meetings. Qualifications & Skills: Previous experience in a cafe, hospitality, or customer service role preferred. A positive attitude and strong work ethic. Honest and Hard working What We Offer: A supportive and friendly work environment. Opportunity to be part of a growing brand committed to natural ingredients. Training and development opportunities.