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5.0 - 10.0 years
12 - 13 Lacs
Noida
Work from Office
Embark on a transformative journey as a Team Manager for Merchant Services at Barclays, where youll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers. Key critical skills required for this role include: Handle inbound and outbound voice calls related to card servicing, payment queries, and customer complaints. Execute back-office processes including transaction investigations, payment reconciliations, and dispute resolutions. Log, track, and resolve customer complaints in line with the BUK Mandatory Complaints Procedures. Follow established procedures for voice-based payment checks as outlined in Procedure - Voice Payment Checks. Collaborate with cross-functional teams to ensure first-point-of-contact (FPOC) resolution and reduce handoffs to back-office. Maintain accurate records of customer interactions and ensure timely follow-up. Support continuous improvement by identifying process gaps and contributing to transformation initiatives such as those in Ops Transformation & Change Lab. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
Senior Engineer - MBD Area of Responsibility: The key responsibilities include Vehicle level multibody dynamics (MBD) simulations using ADAMS- view/ADAM- car to evaluate and improve performance requirements. The work also includes performing sub-system level and vehicle level MBD analysis as given below: Multibody Dynamics (MBD) Model build for KnC analysis, Full vehicle Ride and Handling Simulations, Load manag ement simulations. MBD analysis to evaluate design proposals to determine the performance gaps & risks and suggest design modification towards meeting the requirements Performance optimization with help of analytical tools Interaction with other stakeholder s for project updates and performance improvements (design, test & CAE groups) Project management Area of ResponsibilityThe key responsibilities include Vehicle level multibody dynamics (MBD) simulations using ADAMS- view/ADAM- car to evaluate and improve performance requirements.
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
JOB DESCRIPTION Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher s 15+ operating companies, our work saves lives and we re all united by a shared commitment to innovate for tangible impact. You ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher s system of continuous improvement, you help turn ideas into impact innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Senior Marketing Manager APAC Customer Strategy and Initiatives is responsible for managing the operations for $160M marketing funnel additions across all the OpCos in APAC. Additionally, some of the frequent asks from the commercial teams in the region and APAC leadership include market insights and sizing studies. With a focus on CX, this role will combine customer insights obtained through VoC with market insights obtained through sizing studies to form a view of the market. This helps the marketing and commercial teams to manage customer needs effectively by refining the communication objectives, deploy the right channels and providing critical feedback to commercial teams. This position reports to the Director Regional Marketing, APAC and is part of the Demand Generation Marketing located in Bengaluru and will be working remotely to cover APAC region . At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you will do: Create methods for customer data collection through Voice of Customer surveys, Behavioral Segmentation data, internal data sets, market sizing reports and by use of other CX tools. Work closely with sub-regional marketing teams to develop content and channels strategy based on customer needs and insights. Support execution of the campaigns based on content and channels strategy inclusive of sub-regional marketing plans using tools such as Kapost and through internal stakeholder meetings. Provide feedback to commercial teams from customer insights and create a process to close feedback loop to customers or plug the gaps in service/ engagement. Work with the regional marketing leads to develop sales tools and value proposition documents based on commercial inputs and customer insights. Continuously validate with customers the communication plans across customer buying journey. Who you are: Preferably a graduate in Life Sciences, though not a must. Long standing experience in designing cross-channel B2B CX strategy, with an exposure to Bioprocessing industry. Experience in customer engagement through prior experience in commercial or field marketing, marketing insights or execution functions. Experience of managing content marketing software. Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel up to 20% of the time within APAC region; globally as and when required It would be a plus if you also possess previous experience in: Having created content and channels strategy and delivering consistent customer interactions across channels. Customer data collection using various tools and analyzing them for creating action plans. Managing customer buying journey process for delivering end-to-end experience. Using Predictive Analytics for designing customer experiences. Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info . At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide. Join our winning team today. Together, we ll accelerate the real-life impact of tomorrow s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Posted 2 weeks ago
8.0 - 12.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Design Approver (A1020_ESI - ATA92 for A320/SA) Qualification: Bachelor s degree in Aeronautical, Mechanical or Electrical Engineering and Master s degree will be considered as advantage Overall, 8-12 years of experience in Airbus Electrical System Installation (ESI) Experience -Airbus DOA approver signature role for ATA 928/929 OR 923/924/925 in ESI perimeter. -Supports and advice in performing the concept studies and trade-of studies. -Propose and implement the improvements in terms of System Installation with impact on weight, lead-time, and cost. -Ensure the consistency between the Configured DMU and the design intent for Airbus design activities. -Network & liaise with a broad range of Airframe, Systems and Cabin sub-domains including Industrialization and Standardization. -Strong background in Airbus Electrical System Installation rules and DMU knowledge -Good Knowledge and Experience working in A320/SA Airbus Program; Process, Method, and Tools Knowledge in other Airbus programs E.g. A330/A350/A380 is added value. -Outstanding understanding and knowledge in below mentioned Airbus tools, methods & Process. oAirbus SIDP/TDD standards oConfiguration Management oESI Design - Concept; Primary and Secondary flow Fixed and Movable bracket proposition - IP and UID proposal Full 3D, A2D.RDR and DQN creation. Airbus check process (E.g., QC0, QC1 & QC2) Harness migration to CATIA V5. Harness Installation drawing creation. Knowledge in Proptol & data preparation for treatment (CIRCE-I)/ Core Elec. Knowledge of functional electrics & support activity. Good overview on COBOT tools, Core Elec, CIRCE-C and CIRCE-P.
Posted 2 weeks ago
7.0 - 12.0 years
45 - 55 Lacs
Noida, Mumbai, Pune
Work from Office
Role & Responsibilities: Experience of working on end-to-end data science pipeline with the ability to clearly design efficient data models, training data samples, training pipelines and inference pipelines to ensure reproducibility. Strong experience in evaluating different types of AI/ML outputs and models (recommender systems, similarity scoring, classification and regression). Should be able to break down complex business problems into sub-tasks that can be solved with AI/ML to enable decision making at scale. Should have good grasp on statistical concepts and empirical methods that drive post-modeling decisions like sorting, ranking , selection etc. Should have good experience in converting PoCs and experimented models into production grade AIML systems , have the ability to collaborate effectively with ML engineering and MLOPs teams to take AI/ML models to production, build and serve models through APIs and support integration of AI/ML models into web-aps. Ability to lead mid-sized teams, plan project tracks around AI/ML and data science and balance delegation and hands-on development. Experience in taking first principles approach to solving data science problems, understand and communicate data requirements to data engineering teams and explain model outputs to business users. Ability and experience in engaging business users to understand requirements and translate them into technical data science problems. Be exceptional at communicating and translating model algorithms and their outputs to non-technical users and stakeholders. Fluent in agile ways of working and agile project management practices. Should be comfortable to create efficient user stories, and other agile project artifacts.
Posted 2 weeks ago
10.0 - 13.0 years
12 - 15 Lacs
Chennai
Work from Office
Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 2 weeks ago
10.0 - 13.0 years
12 - 15 Lacs
Gurugram
Work from Office
Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 2 weeks ago
0.0 - 7.0 years
2 - 9 Lacs
Noida
Work from Office
Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.
Posted 2 weeks ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Manage and supervise a team / teams of electrical site staff undertaking installation at site. Ensure that all information is available to undertake the works. Ensure materials are available to undertake the works. Ensure all materials are installed without damage and protected once installed. Arrange the required tools and equipment for the site staff. Control of the quality of the installation in accordance with the project quality assurance plan. Ensure that the works are carried out in a safe manner in accordance with the project safety plan. Co-ordinate with the main contractor and other sub-contractors at site. Monitor the productivity of the site staff in accordance with the targets set. Instruct the tradesmen on the works required and method of execution. Ensures that the works are tested in accordance with the inspection and test plan and the tests witnessed by the engineer. Maintain records of the changes to the working drawings to enable the record drawings to be produced. Provide training, guidance and motivation to the site staff.
Posted 2 weeks ago
10.0 - 15.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Scrum master with API integration and testing background with 10 years experience A role responsible for guiding and coaching the development team, product owner, and organization on how to use Agile/Scrum practices and values to deliver high-quality products. EXPERIENCE 11-12 Years SKILLS Primary Skill: Scrum Master (SE) Sub Skill(s): Scrum Master (SE) Additional Skill(s): Agile Software Development, JIRA, API Testing
Posted 2 weeks ago
5.0 - 9.0 years
11 - 12 Lacs
Bengaluru
Work from Office
5 to 9 years experience Nice to have Worked in hp eco system (FDL architecture) Databricks + SQL combination is must - Proficiency in Azure data services such as Azure SQL Database, Azure Cosmos DB, and Azure Data Lake Storage. - Experience with ETL (Extract, Transform, Load) processes and data integration. - Strong SQL and database querying skills. - Familiarity with data modeling and database design. EXPERIENCE 4.5-6 Years SKILLS Primary Skill: Data Engineering Sub Skill(s): Data Engineering Additional Skill(s): databricks, SQL
Posted 2 weeks ago
7.0 - 12.0 years
10 - 15 Lacs
Maharashtra
Work from Office
Job Description: Objective: To develop the assigned Key accounts and to identify, acquire and manage new key accounts Title: Sales Team Leader (B2C) Industry Type: FMCG/ Beverages Function: Commercial Sub Function: Modern Trade Work/Base Location: Nashik Employment Type: Full time Job Roles & Responsibilities: Managing assigned key accounts and exploring the possibility of adding new accounts if applicable Ensuring proper market execution as per DEEP RED Norms Examining the purchase order and using historical data analysis to predict product demand and sales Keeping track of sales statistics and other information in excel for comparison and verification Market working and regular visits to Assigned Key Accounts Managing appropriate Stock alignment and Material delivery Attending Capability Development Training Sessions and Monitoring MGR Performance Acting as a liaison between internal and external customers/business Tracking sales quarterly or monthly and achieving sales objectives Follow-up in stores on regularly basis to address concerns/queriers and keep an eye on marketing activities In charge to enhance a competitive advantage and monitor current promotions Interact with internal and external stakeholders, supervise MGR and provide proper input on areas of improvement Implement product placement and retail exposure strategies Reviewing post-activity data and keeping a record of accomplishments and failures
Posted 2 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
Mumbai
Work from Office
Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 2 weeks ago
0.0 - 6.0 years
2 - 8 Lacs
Mohali
Work from Office
Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency within a range of analytical or operational processes. Completes different assignments, dependent upon the assignment. Works within established procedures and practices. Establish the appropriate approach for new assignments. Acts as an informal resource for colleagues. Completes work with limited supervision. Functional Knowledge Developed skills in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by understanding team integration and best ways to integrate teams. Impact Impacts the accuracy of own work. Uses discretion to change work procedures and practices. Leadership Provides guidance and support to junior team members, as required. Problem Solving Provides solutions to problems based on existing challenges or procedures. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Prepares journal entries. Maintains and reconciles ledger accounts. Reconciles sub-ledgers with general ledger, finalizes intercompany reconciliation process, and liaises with AP and business. Finds process gaps and provides improvement recommendations. Supports project tracking and reporting support tasks. Ensures integrity of the entire Report to Record process. Prepares and assigns unreconciled items to reviewers. Provides real-time suggestions for accuracy and efficiency in quality efforts. Provides feedback on errors to reviewers. Imparts training when necessary. Performs other duties as assigned. Complies with all policies and standards. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . . You may also click here to access Conduents ADAAA Accommodation Policy .
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Kochi
Work from Office
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency within a range of analytical or operational processes. Completes different assignments, dependent upon the assignment. Works within established procedures and practices. Establish the appropriate approach for new assignments. Acts as an informal resource for colleagues. Completes work with limited supervision. Functional Knowledge Developed skills in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by understanding team integration and best ways to integrate teams. Impact Impacts the accuracy of own work. Uses discretion to change work procedures and practices. Leadership Provides guidance and support to junior team members, as required. Problem Solving Provides solutions to problems based on existing challenges or procedures. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Prepares journal entries. Maintains and reconciles ledger accounts. Reconciles sub-ledgers with general ledger, finalizes intercompany reconciliation process, and liaises with AP and business. Finds process gaps and provides improvement recommendations. Supports project tracking and reporting support tasks. Ensures integrity of the entire Report to Record process. Prepares and assigns unreconciled items to reviewers. Provides real-time suggestions for accuracy and efficiency in quality efforts. Provides feedback on errors to reviewers. Imparts training when necessary. Performs other duties as assigned. Complies with all policies and standards. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . . You may also click here to access Conduents ADAAA Accommodation Policy .
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Performs tasks based on established procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency within a range of analytical or operational processes. Completes different assignments, dependent upon the assignment. Works within established procedures and practices. Establish the appropriate approach for new assignments. Acts as an informal resource for colleagues. Completes work with limited supervision. Functional Knowledge Developed skills in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by understanding team integration and best ways to integrate teams. Impact Impacts the accuracy of own work. Uses discretion to change work procedures and practices. Leadership Provides guidance and support to junior team members, as required. Problem Solving Provides solutions to problems based on existing challenges or procedures. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Prepares journal entries. Maintains and reconciles ledger accounts. Reconciles sub-ledgers with general ledger, finalizes intercompany reconciliation process, and liaises with AP and business. Finds process gaps and provides improvement recommendations. Supports project tracking and reporting support tasks. Ensures integrity of the entire Report to Record process. Prepares and assigns unreconciled items to reviewers. Provides real-time suggestions for accuracy and efficiency in quality efforts. Provides feedback on errors to reviewers. Imparts training when necessary. Performs other duties as assigned. Complies with all policies and standards. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . . You may also click here to access Conduents ADAAA Accommodation Policy .
Posted 2 weeks ago
2.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Manage and supervise a team / teams of electrical site staff undertaking installation at site. Ensure that all information is available to undertake the works. Ensure materials are available to undertake the works. Ensure all materials are installed without damage and protected once installed. Arrange the required tools and equipment for the site staff. Control of the quality of the installation in accordance with the project quality assurance plan. Ensure that the works are carried out in a safe manner in accordance with the project safety plan. Co-ordinate with the main contractor and other sub-contractors at site. Monitor the productivity of the site staff in accordance with the targets set. Instruct the tradesmen on the works required and method of execution. Ensures that the works are tested in accordance with the inspection and test plan and the tests witnessed by the engineer. Maintain records of the changes to the working drawings to enable the record drawings to be produced. Provide training, guidance and motivation to the site staff.
Posted 2 weeks ago
5.0 - 8.0 years
15 - 20 Lacs
Gurugram
Work from Office
About this opportunity: We invite you to embark on a remarkable career journey with Ericsson as part of Global team of SQA to secure Supplier Quality for antenna components, sub-assemblies and Finished Goods . What you will do: -Secure quality from suppliers on components, sub-assembly and Finished Goods for passive antennas in Indian ecosystem. -Running system- and process audits based on control plan, income inspection criteria, ISO-standards. - Escalating and mitigating risks according to requirements and specifications. - Secure supplier capability and contract compliance by performing Supplier Process Qualifications. - Regularly execute audits and assessments at supplier premises or virtually. - Develop and deliver quality trainings to educate individuals about the tools and industry practices essential to our supplier qualification process. - Establish and maintain supplier governance through proactive quality activities. - Ensure clear communication and report on expectations, processes, and instructions to all relevant stakeholders. - Develop and maintain effective strategies and processes to boost Ericssons supplier quality endeavours. The skills you bring: -Technical background in telecommunication industry. -Specific knowledge in ISO 9001. -Specific knowledge as quality auditor and deep knowledge in antenna production and testing - Audit and Assessment. - Supplier Performance Management. - Supplier Mgmt (performance/governance). - Supply Chain and Supply Process. - Communication. Primary country and city: India (IN) || Gurgaon Req ID: 769640
Posted 2 weeks ago
5.0 - 6.0 years
11 - 15 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
5-6 years of professional experience as a Java Backend Engineer or in a similar role. Strong expertise in Java programming and building RESTful APIs. Proficiency in writing PL/SQL blocks for Oracle or other relational databases. Knowledge with Snowflake and its ecosystem (e.g., Snowpipe, data sharing, and performance optimization) is preferred . Proficiency in Oracle database management and SQL performance tuning. Experience with shell scripting for automation tasks. Familiarity with real-time event streaming tools like Kafka or Pub/Sub is a plus. Strong problem-solving skills and ability to work in a collaborative environment.
Posted 2 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Pune
Work from Office
Greetings from Synergy Resource Solutions, a leading HR Management Consultancy. Our client i s a global leader in water technology and services for industrial and infrastructure markets. With a focus on solving water scarcity through desalination, water reuse, and zero liquid discharge (ZLD), they have executed over 2,000 projects across 60 countries. Leveraging the experience and know-how gained over 40 years handling some of the most difficult to treat waters, they help some of the world s most recognized companies reduce their water and carbon footprint, ultimately reducing water risk. Position: Assistant Manager Department: Contracts Qualifications: B.E., LLB etc. Location: Pune Experience required: 6 8 years Key job responsibilities: Review of terms and Conditions of different types of domestic and overseas clients contracts, NDAs, MOUs etc. as per company Guidelines Identifying risk areas & Propose alternatives for their mitigation. Discussion with clients for documents finalisation. Review and negotiate vendor deviation. Identify flow down condition from client contracts to sub-orders. Contractual letters for projects. Assist contracts HOD in day-to-day works and other activities as may be assigned. Skill & Knowledge required: Knowledge / experience on EPC contracts, Supply contracts, O&M, BOOT Contracts preferred. Good communication skill If interested, please share your cv with details of total experience, current salary, expected salary and notice period.
Posted 2 weeks ago
5.0 - 9.0 years
14 - 18 Lacs
Gurugram
Work from Office
Join our Team About this opportunity: We invite you to embark on a remarkable career journey with Ericsson as part of Global team of SQA to secure Supplier Quality for antenna components, sub-assemblies and Finished Goods . What you will do: -Secure quality from suppliers on components, sub-assembly and Finished Goods for passive antennas in Indian ecosystem. -Running system- and process audits based on control plan, income inspection criteria, ISO-standards. - Escalating and mitigating risks according to requirements and specifications. - Secure supplier capability and contract compliance by performing Supplier Process Qualifications. - Regularly execute audits and assessments at supplier premises or virtually. - Develop and deliver quality trainings to educate individuals about the tools and industry practices essential to our supplier qualification process. - Establish and maintain supplier governance through proactive quality activities. - Ensure clear communication and report on expectations, processes, and instructions to all relevant stakeholders. - Develop and maintain effective strategies and processes to boost Ericssons supplier quality endeavours. The skills you bring: -Technical background in telecommunication industry. -Specific knowledge in ISO 9001. -Specific knowledge as quality auditor and deep knowledge in antenna production and testing - Audit and Assessment. - Supplier Performance Management. - Supplier Mgmt (performance/governance). - Supply Chain and Supply Process. - Communication. Why join Ericsson What happens once you apply Primary country and city: India (IN) || Gurgaon Req ID: 769640
Posted 2 weeks ago
0.0 - 5.0 years
4 - 5 Lacs
Ahmedabad
Work from Office
Role: Carry out and manage Quality Control Inspections and tests at sub-vendor premises, preparing Quality Control Plans and issuing Quality Control Report and detailed Analysis. Maintain relationships and regular audit of Indian sub-vendors, local procurement of valves, motors and pumps will start soon as well as sub-contracting the fabrication of filters and part to local workshop. Skills: Good capability to read and understand mechanical drawings and schematics. Knowledge of Office package. English (verbal and writing) at good level. Good communication skills. Work in team. Reports to: - BU Operations Coordinator Key Skills : Quality Analyst Mechanical Report Inspection
Posted 2 weeks ago
7.0 - 13.0 years
8 - 9 Lacs
Hyderabad
Work from Office
Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Recruiting is a specialized area of staffing and recruiting focused on attracting and placing prospective employees including: Promoting the organization s image as a desirable place to work Attracting, recruiting, screening, and interviewing candidates Recommending placement of internal and external candidates for entry-level and experienced positions Referring applicants for particular job openings, administering pre-employment tests, checking references, conducting exit interviews for candidates declining offers, and providing feedback to unsuccessful candidates May assist with job advertising and posting Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise. Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 2 weeks ago
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