Student Counselor

Responsibilities:

• Make outbound calls to prospective students and provide information on overseas education opportunities, programs, courses, and application processes.
• Advise students on suitable study destinations, universities, and programs based on their academic background, career goals, and personal preferences.
• Assess student profiles and evaluate their eligibility for admission into various educational institutions.
• Address inquiries and concerns raised by students, parents, or guardians promptly and effectively.
• Maintain accurate and up-to-date student interactions, applications, and admissions records using the company's CRM system.
• Stay updated with current trends and changes in the education sector, including admission criteria, policies, and visa regulations.

Qualification

• Proven experience in a similar role as a tele- caller, customer service representative, or education counsellor is desirable.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills with the ability to build rapport and establish trust with students.
• Good knowledge of various study destinations, universities, courses, and educational systems.
• Familiarity with the application process for overseas education, including admission requirements, documentation, and visa procedures.
• Ability to work independently and as part of a team, demonstrating a proactive and self-motivated attitude.
• Proficiency in using computer applications, including MS Office and CRM systems.
• Ability to adapt to changing environments and handle stressful situations with professionalism and empathy.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Application Question(s):

• Are you currently residing in Calicut ?
• What are the Study Destinations that you have handled earlier ?
• Do you have at least 2-3 years experience in Overseas Education Industry as a Student Counselor?

Experience:

• Study Abroad counseling: 2 years (Required)
• Overseas Education Counseling: 3 years (Required)

Location:

• Calicut, Kerala (Required)

Work Location: In person

Application Deadline: 25/07/2025
Expected Start Date: 20/08/2025