Job Summary We are recognized for delivering outstanding service in the travel industry, and our Support Services team is crucial in maintaining this reputation. We are seeking experienced Support Services Executives to join our dynamic team and assist with the Go Global Reconfirmation process. The ideal candidates will have excellent verbal and written communication skills, a quick learning ability, and proficiency with systems. As part of our team, you will play an essential role in ensuring the smooth execution of the REQUIRED EXPERIENCE & SKILLS • 6 months or 1 Years Experience • Excellent verbal and written communication skills • Quick learning ability and adaptability • Proficiency with systems and technology • Strong attention to detail and organizational skills KEY TASKS AND RESPONSIBILITIES ▪ Excellent phone manner and written communication with experience in Support Services team ▪ Contact hotels and suppliers via phone or email to obtain hotel confirmation numbers for all confirmed bookings. ▪ Accurately enter hotel confirmation numbers into the GGT system. ▪ Promptly escalate any issue bookings to the respective handling office for resolution. ▪ Manage role flexibility, including handling special requests, back-office tasks, failed bookings, and the Mize process as needed. ▪ Ensure that all tasks are completed in compliance with company standards and best practices. ▪ Continuously improve processes and suggest enhancements to improve service delivery and operational efficiency. ▪ Maintain a strong understanding of company systems and tools to provide effective support PLACE OF WORK AND WORKING HOURS Place: Pune Working Days: Monday to Friday Working Hours: 10 am to 7 Pm (TBC) Please note: Working days and hours may vary based on operational requirement Show more Show less

( Note: This role is only open to Pune residents ) Job Summary: The role involves managing client inquiries related to hotel confirmation numbers and special requests. This includes contacting hotels or suppliers via phone or email to obtain necessary confirmation numbers and ensuring that all special requests are communicated to the respective parties. The aim is to provide clients with timely updates and satisfactory resolutions. REQUIRED EXPERIENCE & SKILLS: Strong verbal communication skills, with the ability to engage effectively with hotels and suppliers. Excellent written communication skills, capable of composing clear and concise emails for reconfirmations and special requests. Flexibility to work in shifts and adapt to varying schedules. KEY TASKS AND RESPONSIBILITIES Handle all client requests related to reconfirmations and special requests, ensuring that clients are promptly updated and their inquiries resolved in a timely manner. Hotel Booking Reconfirmations: Contact hotels or suppliers directly, via phone or email, as per the client's request. Provide regular updates to clients regarding the status of their requests. Advise clients on the required hotel confirmation number and ensure accurate input of this information into the Stuba system for proper tracking and record-keeping. Special Requests: Ensure all special requests are addressed and communicated to the relevant hotel or supplier Keep clients informed about the status of their special requests and ensure satisfactory closure of cases. PLACE OF WORK AND WORKING HOURS: Pune - DS – 10 am to 7pm/ AS – 3:30 pm to 11:30 pm // LS – 7pm to 3am (Weekdays and weekend working -As per the roster). Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Internet reimbursement Provident Fund Work from home Schedule: Rotational shift Supplemental Pay: Shift allowance Yearly bonus Application Question(s): Are you currently located in Pune? Are you an immediate joiner? (Y/N) If No, what is your Last working day Do you have previous voice process experience? Work Location: In person Application Deadline: 05/06/2025 Expected Start Date: 03/06/2025

( Note: This role is only open to Pune residents ) Job Summary: The role involves managing client inquiries related to hotel confirmation numbers and special requests. This includes contacting hotels or suppliers via phone or email to obtain necessary confirmation numbers and ensuring that all special requests are communicated to the respective parties. The aim is to provide clients with timely updates and satisfactory resolutions. REQUIRED EXPERIENCE & SKILLS: Strong verbal communication skills, with the ability to engage effectively with hotels and suppliers. Excellent written communication skills, capable of composing clear and concise emails for reconfirmations and special requests. Flexibility to work in shifts and adapt to varying schedules. KEY TASKS AND RESPONSIBILITIES Handle all client requests related to reconfirmations and special requests, ensuring that clients are promptly updated and their inquiries resolved in a timely manner. Hotel Booking Reconfirmations: Contact hotels or suppliers directly, via phone or email, as per the client's request. Provide regular updates to clients regarding the status of their requests. Advise clients on the required hotel confirmation number and ensure accurate input of this information into the Stuba system for proper tracking and record-keeping. Special Requests: Ensure all special requests are addressed and communicated to the relevant hotel or supplier Keep clients informed about the status of their special requests and ensure satisfactory closure of cases. PLACE OF WORK AND WORKING HOURS: Pune - DS – 10 am to 7pm/ AS – 3:30 pm to 11:30 pm // LS – 7pm to 3am (Weekdays and weekend working -As per the roster). Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Internet reimbursement Provident Fund Work from home Schedule: Rotational shift Supplemental Pay: Shift allowance Yearly bonus Application Question(s): Are you currently located in Pune? Are you an immediate joiner? (Y/N) If No, what is your Last working day Do you have previous voice process experience? Work Location: In person Application Deadline: 05/06/2025 Expected Start Date: 03/06/2025

JOB SUMMARY We are looking for a Candidate to be based in Pune and managing GCC markets. The applicant requires excellent sales and telephone communications skills, including cold calling clients, effective relationship building talent, strong email writing abilities for professional and effective correspondence with experience in sales, new customer acquisitions and/or business development. Past or current experience working with a B2B travel company, hotel, hospitality or service industry is essential. The role calls for hardcore sales mindset REQUIRED AND DESIRED EXPERIENCE Min Bachelor's Degree or Equivalent Qualification Min 2 years of experience of B2B Sales/ Business Development in B2B travel company, hotel, hospitality or service industry is essential. Strong Communication, Negotiation and Interpersonal skills. Team Player who can also work Independently with minimum supervision. Ok with flexible timing of work and travel for Business. Proficient using MS Office and other CRM tools. Social Media (Linked In/ WhatsApp) and Internet Savvy KEY TASKS AND RESPONSIBILITIES Developing new Leads by cold calling, email and chat communication and on boarding them. Generate maximum business from new and existing clients. Build good communication and relationship with the clients. Daily interaction with Clients through calls, chats and web meetings. Prepare and analyse reports on Business and Sales activity. Keep updates on Business Trends, Key Competitors, Events and Market Analysis. Represent the Company in Conference, Exhibition and Events / Travel for client meetings PLACE OF WORK AND WORKING HOURS Pune 10 AM - 7 PM Show more Show less

JOB SUMMARY: The role involves managing client inquiries related to hotel confirmation numbers and special requests. This includes contacting hotels or suppliers via phone or email to obtain necessary confirmation numbers and ensuring that all special requests are communicated to the respective parties. The aim is to provide clients with timely updates and satisfactory resolutions. REQUIRED AND DESIRED EXPERIENCE: Strong verbal communication skills, with the ability to engage effectively with hotels and suppliers. Excellent written communication skills, capable of composing clear and concise emails for reconfirmations and special requests. Flexibility to work in shifts and adapt to varying schedules. KEY TASKS AND RESPONSIBILITIES: Handle all client requests related to reconfirmations and special requests, ensuring that clients are promptly updated and their inquiries resolved in a timely manner. Hotel Booking Reconfirmations: o Contact hotels or suppliers directly, via phone or email, as per the client's request. o Provide regular updates to clients regarding the status of their requests. o Advise clients on the required hotel confirmation number and ensure accurate input of this information into the Stuba system for proper tracking and record-keeping. Special Requests: o Ensure all special requests are addressed and communicated to the relevant hotel or supplier. Keep clients informed about the status of their special requests and ensure satisfactory closure of cases. PLACE OF WORK AND WORKING HOURS: Pune - DS – 10 am to 7pm/ AS – 3:30 pm to 11:30 pm // LS – 7pm to 3am (Weekdays and weekend working -As per the roster). Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Internet reimbursement Provident Fund Work from home Shift: Rotational shift Work Location: Remote Expected Start Date: 12/06/2025

JOB SUMMARY: The role involves managing client inquiries related to hotel confirmation numbers and special requests. This includes contacting hotels or suppliers via phone or email to obtain necessary confirmation numbers and ensuring that all special requests are communicated to the respective parties. The aim is to provide clients with timely updates and satisfactory resolutions. REQUIRED AND DESIRED EXPERIENCE: Strong verbal communication skills, with the ability to engage effectively with hotels and suppliers. Excellent written communication skills, capable of composing clear and concise emails for reconfirmations and special requests. Flexibility to work in shifts and adapt to varying schedules. KEY TASKS AND RESPONSIBILITIES: Handle all client requests related to reconfirmations and special requests, ensuring that clients are promptly updated and their inquiries resolved in a timely manner. Hotel Booking Reconfirmations: Contact hotels or suppliers directly, via phone or email, as per the client's request. Provide regular updates to clients regarding the status of their requests. Advise clients on the required hotel confirmation number and ensure accurate input of this information into the Stuba system for proper tracking and record-keeping. Special Requests: Ensure all special requests are addressed and communicated to the relevant hotel or supplier. Keep clients informed about the status of their special requests and ensure satisfactory closure of cases. PLACE OF WORK AND WORKING HOURS: Pune - DS – 10 am to 7pm/ AS – 3:30 pm to 11:30 pm // LS – 7pm to 3am (Weekdays and weekend working -As per the roster). Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Internet reimbursement Provident Fund Work from home Shift: Rotational shift Work Location: In person Application Deadline: 24/06/2025 Expected Start Date: 21/06/2025

Job Summary: Join a dynamic team that sets the standard for excellence in the travel industry As As grow our presence in India, we’re seeking a Customer Service Executive to support the Senior Operations Executive in ensuring smooth daily operations and excellent service delivery. In this vital support role, you’ll assist with customer interactions, help resolve issues and contribute to operational efficiency. We’re looking for a motivated, detail-oriented individual with strong communication skills and a passion for travel. If you're eager to learn, collaborate, and grow in a fast-paced environment, we’d love to hear from you. Ready to make an impact? Apply now and be a driving force behind our continued REQUIRED EXPERIENCE & SKILLS: Minimum 1–2 years of experience in customer service, preferably in the travel industry. Passion for delivering exceptional customer service and creating positive travel experiences. Ability to adapt quickly and work efficiently in a fast-paced, dynamic environment. Strong communication skills—both verbal and written—with a customer-focused approach. Basic problem-solving skills and a willingness to take initiative. Collaborative mindset with the ability to work well in a team environment. Comfortable working in rotational shifts and attending the office as required. Familiarity with MS Office tools (Word, Excel, Outlook) is essential. Experience with CRM systems or travel industry tools is a plus. Reliable, proactive, and open to learning and professional growth. KEY TASKS AND RESPONSIBILITIES: ▪ Assist in day-to-day customer service operations to ensure timely and accurate support. ▪ Respond promptly to customer inquiries via phone, email, or chat with professionalism. ▪ Handle routine issues and escalate complex cases to senior team members when needed. ▪ Coordinate with other departments to resolve customer concerns efficiently. ▪ Maintain clear records of customer interactions and service issues using CRM tools. ▪ Contribute to improving service processes by sharing insights and feedback. ▪ Support team initiatives and participate in regular team meetings and trainings. ▪ Demonstrate a positive and solution-oriented attitude in all customer interactions. ▪ Uphold company standards and deliver service aligned with business values. ▪ Take ownership of personal targets and contribute to team performance goals. PLACE OF WORK AND WORKING HOURS Place: Pune Working Days: Monday to Friday Working Hours: 8 am to 8 Pm IST (Rotational shift) Please note: Working days and hours may vary based on operational requirement. Job Type: Full-time Pay: ₹32,000.00 - ₹39,000.00 per month Benefits: Health insurance Provident Fund Work from home Schedule: Rotational shift Application Question(s): Are you currently located in Pune? Are you an immediate joiner? (Y/N) If No, what is your Last working day Do you have previous International voice process experience? Language: English (Preferred) Hindi (Preferred) Work Location: Remote Application Deadline: 18/07/2025

Customer Service Executive Pune As we grow our presence in India, we re looking for a Customer Service Executive to support our Senior Operations Executive. In this vital role, you ll help ensure smooth daily operations and excellent service delivery by assisting with customer interactions, resolving issues, and contributing to overall operational efficiency. We need a motivated, detail-oriented individual with strong communication skills and a passion for travel. If you re eager to learn, collaborate, and grow in a fast-paced environment, we d love to hear from you! Desired skills, experience, and expectations Minimum 1-2 years of experience in customer service, preferably within the travel industry. Passion for delivering exceptional customer service and creating positive travel experiences. Ability to adapt quickly and work efficiently in a fast-paced, dynamic environment. Strong communication skills-both verbal and written-with a customer-focused approach. Basic problem-solving skills and a willingness to take initiative. Collaborative mindset with the ability to work well in a team environment. Comfortable working in rotational shifts and attending the office as required. Familiarity with MS Office tools (Word, Excel, Outlook) is essential. Experience with CRM systems or travel industry tools is a plus. Reliable, proactive, and open to learning and professional growth. Key skills and responsibilities Assist in day-to-day customer service operations to ensure timely and accurate support. Respond promptly to customer inquiries via phone, email, or chat with professionalism. Handle routine issues and escalate complex cases to senior team members when needed. Coordinate with other departments to resolve customer concerns efficiently. Maintain clear records of customer interactions and service issues using CRM tools. Contribute to improving service processes by sharing insights and feedback. Support team initiatives and participate in regular team meetings and trainings. Demonstrate a positive and solution-oriented attitude in all customer interactions. Uphold company standards and deliver service aligned with business values. Take ownership of personal targets and contribute to team performance goals. Everyone is welcome