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Instructor Senior Analyst-Voice Accenture

5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an Instructor Senior Analyst at Accenture, you will be part of the Trust and Safety offering within Accenture Operations, contributing to keeping the internet safe and helping platform companies accelerate their businesses. Your main responsibility will be training Content Moderators to analyze and review user profiles, audio, videos, and text-based content, as well as investigating, escalating, and resolving reported issues. Due to the nature of the role, you may be exposed to flashing lights or contrasting light and dark patterns. Your role will involve training agents in voice communication by focusing on intonation, modulation, clarity, articulation, active listening, and handling dif...

Posted 15 hours ago

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