2 Structured Thinking Jobs

As an Organisation Design Consultant at Universal Consulting, you will be instrumental in collaborating with leadership teams to assess, design, and implement effective organizational structures, processes, and roles. Your role will involve conducting a thorough diagnosis of the current organizational structure, identifying process gaps and their impact on the organization, creating a future-ready organizational structure in alignment with strategy, culture, and objectives, establishing and executing key performance metrics, and defining future competencies. We are seeking an individual with organization consulting experience from a professional services firm. Key Responsibilities: Diagnose Current State: - Evaluate the existing organizational structure, roles, processes, and culture. - Utilize structured tools and methodologies to identify inefficiencies, overlaps, gaps, and misalignments. - Collect and analyze data from organizational charts, performance metrics, interviews, and surveys. Identify Gaps & Opportunities: - Identify inefficiencies, unclear roles, overlapping responsibilities, and bottlenecks in workflow or decision-making. - Assess how the current design supports or impedes the business strategy. Design the Future State: - Develop new operating and organization models in accordance with business strategy. - Translate business strategy into suitable structural and organizational adjustments. - Ensure that the design promotes agility, customer-centricity, and growth. - Propose structural modifications such as layers, functional alignment, and reporting relationships. - Define and refine roles, responsibilities, governance, and decision rights (RACI, RAPID). - Create job charters and decision matrices to clarify accountability. Change Management & Implementation: - Support the implementation of new designs through comprehensive transition plans. - Assist in communication, change management, capability-building, and team realignment. - Monitor adoption and performance indicators to ensure sustainable change. Requirements: Must-Have Skills & Experience: - Minimum of 13 years of organization design consulting experience in a professional services firm. - Strong problem-solving and structured thinking abilities. - Excellent communication skills (both written and verbal) and client engagement expertise. - Capability to manage project workstreams and work autonomously. - Proficient project management skills for on-time delivery. - Change management certification or training is a plus. - Willingness to travel to client locations. - Confident presentation skills, both in-person and virtually. - Experience in project/program management. - Understanding of business strategy, operating models, and capability mapping. Educational Qualifications: - MBA/PGDM. - Bachelor's degree in Business, Economics, Engineering, or related fields from a reputable institution.,

At Porter, the mission is to move a billion dreams by creating the most trusted, efficient, and seamless logistics platform in India. The journey began in 2014 with a vision to revolutionize intra-city logistics through technology. Today, Porter stands as a late-stage startup, catering to millions of users in over 21 cities, with the backing of renowned investors like Tiger Global, Lightrock, and Sequoia. The company is dedicated to solving real-world challenges, from empowering micro-entrepreneurs and truck owners to optimizing last-mile delivery for SMEs and enterprises, all while making a tangible impact. The workplace at Porter is characterized by a strong emphasis on user obsession, ownership, and collaboration. It is a place where individuals thrive by taking bold initiatives, moving swiftly, and creating with empathy. If you seek to work in an environment where scale meets purpose, where complexity fosters learning, and where culture is a fundamental pillar, then Porter is the ideal destination for you. Role Overview: Porter is in search of a strategic and analytical team player to spearhead the partner lifecycle functions - from acquisition and onboarding to retention and engagement of partners. The role entails driving growth across various channels, streamlining processes through product and process enhancements, and spearheading central initiatives to elevate partner experience and operational efficiency. Success in this role hinges on first-principle thinking, taking ownership of execution, and fostering cross-functional collaboration. Key Responsibilities: 1. Onboarding Optimization: Simplify the partner onboarding process to expedite the turnaround time (TAT) while upholding compliance and quality benchmarks. 2. Retention & Engagement: Monitor crucial metrics like churn rate, customer lifetime value (LTV), and satisfaction levels to devise strategies that boost long-term retention and sustain engagement. 3. Customer & Partner Insights: Continuously collect and analyze qualitative and quantitative feedback to grasp pain points, steer product/process enhancements, and minimize operational hurdles. 4. Cost Optimization: Enhance cost-efficiency in acquisition and retention endeavors to maximize return on investment (ROI). 5. Communication & Training: Develop effective partner communication strategies and training modules to facilitate onboarding, education, and ongoing empowerment. 6. Competitor & Market Analysis: Conduct regular benchmarking exercises to pinpoint trends, strategic prospects, and areas of differentiation. 7. SLA Monitoring & Issue Resolution: Ensure compliance with Service Level Agreements (SLAs) and expedite the resolution of partner/customer issues in a prompt and effective manner. Skills and Qualifications: - Analytical Ability and Structured Thinking: Proficient analytical skills to interpret data, recognize trends, and make informed decisions. Ability to think critically and devise structured strategies for driving growth. - First Principle Thinking: Challenge assumptions and solve problems based on fundamental truths. Innovate and optimize processes using unconventional approaches. - Stakeholder Management: Exceptional interpersonal and communication capabilities to collaborate effectively with internal teams, external partners, and stakeholders across all levels. - Team Management: Experience in leading teams and guiding team leads towards achieving objectives and targets. - Data-Driven Mindset: Comfortable with working with data, leveraging data-driven insights for decision-making processes. Proficiency in data analysis tools and techniques.,