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Engineer- Technical Support

Confidential

3.0 - 8.0 years

Pune, All india

On-site

Role Overview: As an Engineer- Technical Support at the company, your primary responsibility will be to provide technical support for Low Voltage Power Distribution Products, which includes a range of residential products, dry type transformers, switching devices, molded case breakers, miniature breakers, and select alternative energy related products. You will assist customers with product selection, troubleshooting, and application assistance via email and chat. Key Responsibilities: - Answer customer emails within the defined Turnaround Time (TAT). - Handle Cross-reference requests from customers efficiently. - Provide Pre-sale support such as product selection, product configuration, and...

Posted 6 days ago

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