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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
An extraordinary guest experience begins with you. As the Guest Experience Manager at Accor, you will play a crucial role in ensuring that our guests feel warmly welcomed from the moment they arrive. Your dedication and attention to detail will contribute to creating memorable stays for our guests. What's in it for you: - Employee benefit card offering discounted rates in Accor worldwide - Access to learning programs through our Academies - Opportunities for personal and professional growth within your property and across the world - Ability to make a positive impact through our Corporate Social Responsibility activities, such as Planet 21 In this role, your responsibilities will include: - Overseeing all aspects of delivering the highest quality of services provided by the company - Monitoring and inspecting various areas of the hotel to ensure that established quality standards are met - Conducting regular inspections and audits to identify areas for improvement and working with department heads to address any deficiencies - Providing training and guidance to hotel staff on quality standards, best practices, and guest service excellence - Analyzing guest feedback and surveys to identify trends and areas of concern, and developing action plans to enhance guest satisfaction - Ensuring compliance with all relevant regulations and health and safety standards in the hospitality industry - Collaborating with department heads and managers to address quality-related issues, share best practices, and implement improvements - Reporting quality assurance activities and progress to senior management - Handling guest complaints related to quality promptly and professionally, working with staff to resolve issues effectively Qualifications: - Minimum of 1 to 2 years of experience in a similar role - Results-oriented with strong planning, problem-solving, and execution skills - Ability to multitask, demonstrate proactivity and creativity - Strong decision-making skills and autonomy in seeking solutions - Effective communicator with an open-minded and positive attitude - Proficient in project management and hospitality business understanding - Strong analytical skills to drive continuous improvement in quality standards Join us in shaping tomorrow's hospitality experience at Accor and be part of a team that dares to challenge the status quo and make a difference. Let your journey with us be filled with limitless possibilities and opportunities for growth. Visit https://careers.accor.com/ to discover the life that awaits you at Accor. #BELIMITLESS,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
Join us as an Assistant Vice President - Treasury - Product Control at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful in this role, you should have experience with strong communication skills, including the ability to distil complex issues into an easy-to-digest summary for senior management. Additionally, a strong understanding of Financial Derivatives and Treasury products is essential. Some other highly valued skills may include coding skills in Python/VBA or equivalent, a good understanding of Microsoft Office products, experience with Bloomberg and Reuters terminals, proactive change champion mindset, strong organizational skills, structured approach, and a strong control focus. As an Assistant Vice President - Treasury - Product Control, you'll be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. The purpose of this role is to oversee the financial aspects of trading activities, ensuring accuracy and integrity of the bank's trading book, compliance with regulatory requirements, and providing insights into trading performance. Key accountabilities include reconciliation of daily profit and loss (P&L) figures for trading desks, support in identification and mitigation of trading risks, maintenance and analysis of the bank's trading data, preparation and submission of regulatory reports, effective communication of complex financial information, and cross-functional collaboration to ensure a coordinated approach to trading activities. As an Assistant Vice President, you are expected to advise and influence decision-making, contribute to policy development, take responsibility for operational effectiveness, collaborate closely with other functions/business divisions, lead a team performing complex tasks, set objectives, coach employees, appraise performance, and demonstrate leadership behaviours. For an individual contributor, they will lead collaborative assignments, guide team members, consult on complex issues, identify ways to mitigate risk, take ownership of managing risk, collaborate with other areas of work, engage in complex analysis of data, and communicate complex information effectively. All colleagues are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You are a young professional with a passion for technology, excellence, and Wabtec's core values. The LEAD Finance program is designed to accelerate your professional development through intense training and various business-critical assignments. As a participant in this prestigious program, you will have the opportunity to contribute to Wabtec's future success by making innovative contributions and driving exceptional results. The LEAD Finance program covers core domains of finance including Financial Planning & Analysis, Commercial Finance, Supply Chain Finance, Product Finance, Business Development, Controllership, and Tax. Candidates with allied specializations in these key disciplines are also eligible to apply for the program. Throughout the two-year finance track of the program, you will undergo rotations in multiple finance functions and business units, receive continuing education, and have frequent exposure to senior leaders across the organization. Graduates of the LEAD Finance program are expected to play key roles in strategic finance positions at Wabtec in the future. The LEAD program is an experiential learning opportunity where you will gain functional and leadership insights through on-the-job rotations and advanced product/process study learning sessions. You will focus on process developments in various finance domains following Wabtec's standards and practices to meet customer specifications. Key responsibilities during the program include result-oriented project assignments, planning projects to meet schedules and budget constraints, proposing and implementing new processes for continuous improvement, collaborating with cross-functional teams to achieve challenging goals, and demonstrating excellent communication skills and agility in handling real-life business situations. To qualify for the LEAD Finance program, you should be an MBA (Finance) or CA with a proven academic track record. Strong communication and influencing skills, an improvement mindset, critical thinking abilities, a willingness to take on challenges, and a collaborative and inclusive approach are essential characteristics for candidates. Wabtec Corporation is a global leader in providing equipment, systems, digital solutions, and value-added services for various markets. With a focus on performance and innovation, Wabtec is committed to delivering transportation solutions that move and improve the world. As an employee of Wabtec, you will be part of a diverse and inclusive culture that values individual experiences and perspectives, driving us towards exceptional results. In conclusion, the LEAD Finance program at Wabtec offers a unique opportunity for young professionals to accelerate their growth, contribute to the organization's success, and be part of a dynamic and innovative company that is shaping the future of transportation.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy. We are an equal opportunity employer. As Zycus expands its North American customer footprint and matures its organization, we are seeking a strategic, customer-focused Director of Customer Support to lead support operations for North American customers on our SaaS platform. This leader will own the design, execution, and continuous improvement of a world-class technical support experience, ensuring customer satisfaction, operational excellence, and team development. As a member of the Customer Success Leadership team, you will collaborate across product, engineering, and customer success to improve support outcomes, reduce friction, and enhance product quality through continuous feedback loops. Objective of the role & Key Outcomes of the role: - Achieve and maintain high CSAT (Customer Satisfaction) scores across the customer base - Manage support processes, knowledge bases, and staffing models to reduce response and resolution times from established baseline - Drive increased customer usage of self-service, community, and AI-based support tools to reduce ticket volumes - Drive strict adherence to contractual SLAs for ticket resolution - Define and implement clear escalation processes and procedures to major issues or customer escalations - Leverage data to identify ticket trends, product challenges, and improvement opportunities to reduce ticket volumes - Manage team structure and costs to deliver within defined Cost to Serve parameters - Recruit, train, and retain high-quality support talent - Create clearly defined operating procedures, rapid onboarding processes, and career paths with a training and growth plan for employees Competencies Required: - Customer Centric Mindset - Technical Acumen - Strategic Leadership - Operational Execution - Analytical Mindset - Strong Communicator - People Leader - Support Tools Expertise Must Have: - 10+ years of experience in technical support, with 3+ years in a leadership role, preferably in a mission-critical SaaS or cloud software environment - Experience managing a cost budget - Proven track record building and leading global technical support teams for Fortune 500 companies - Proven experience defining and managing key support metrics using trend data - Hands-on experience with Salesforce Service Cloud and JIRA - Experience and desire to manage a North American located customer base Ideal: - Experience managing teams supporting ERP integrations, such as SAP and Oracle - Experience in an environment with a tiered premium support revenue model Nice to Have: - Certifications (e.g., ITIL, Salesforce Administrator, HDI-SCA) - Hands-on experience deploying AI agents and/or chatbots for support engagement,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an MSP Coordinator at NES Fircroft in Bangalore, India, you will play a crucial role in ensuring seamless workforce management across various industries such as Oil & Gas, Power, and IT. Your responsibilities will include overseeing worker order management, monitoring compliance with labor laws and internal policies, liaising with clients regarding timesheets and expenses, generating and analyzing reports using Field Glass, troubleshooting issues, and contributing to special projects to enhance MSP services. To excel in this role, you should possess excellent communication skills, be proficient in using Field Glass and related platforms, demonstrate a keen attention to detail, have prior experience with MSP contracts, and exhibit strong problem-solving abilities. NES Fircroft offers attractive benefits including local medical and accident insurance, annual health check-ups, and vacation allowance. You will also enjoy work-life balance through flexible work options, fun culture with dress-down days and wellness sessions, and opportunities for career growth with access to training programs and advancement paths. NES Fircroft is a global leader in delivering exceptional talent and services with a team of over 2,000 professionals across 58 offices. Join us in our sustainable energy mission where your skills will be valued, growth supported, and success celebrated. Embrace this opportunity to be the hero driving efficient and compliant staffing operations.,
Posted 1 month ago
1.0 - 5.0 years
0 - 0 Lacs
surat, gujarat
On-site
As a Sales & Customer Experience Associate at Brilliance.com, a leading global jewelry brand, located in Surat, Gujarat, you will play a crucial role in delivering exceptional customer experiences and building lasting relationships. You will join a high-performing team that is dedicated to redefining luxury e-commerce with over 35 years of success. Your responsibilities will include supporting clients throughout their buying journey, managing and updating customer records in the CRM system, collaborating closely with the sales team to drive revenue and enhance customer retention, and delivering exceptional service that upholds the values of a premium brand. To excel in this role, you should have at least 1 year of experience in a customer-facing role such as sales, consulting, or customer service. Strong English communication skills, both spoken and written, are essential. Proficiency with computers and tools like Google Workspace is required, and CRM experience is a plus. You should be able to stay organized, multitask, and prioritize effectively in a fast-paced environment, while maintaining a proactive, positive attitude and a passion for helping people. Working with Brilliance.com offers job security with over 35 years in business, the opportunity to work with a trusted global brand with thousands of five-star reviews on Trustpilot, and the potential for career growth in the luxury e-commerce industry. You will be part of a small, high-performing team where your contributions make a real impact. The compensation package includes a monthly salary ranging from 36,000 to 42,000 INR (gross), with the possibility of earning up to $300 per month in performance bonuses. The work schedule consists of a 5-day workweek with overnight shifts aligned with U.S. EST hours. The position is based at Office 901-902, Rio Empire, Opp. Pal RTO, Surat. If you are a strong communicator who enjoys delivering exceptional customer experiences and are ready to make your mark in the luxury e-commerce industry, we invite you to apply now and take the next step in your career with a brand that values people, performance, and passion.,
Posted 1 month ago
2.0 - 6.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
As a Sales Executive at Deckoviz Space Labs, you will be a key player in driving sales, forging new partnerships, and expanding our customer base with innovative AI-powered home art, decor, and smart devices. We are at the forefront of revolutionizing home spaces by combining cutting-edge technology with unique design. Your primary responsibilities will include conducting sales outreach and follow-ups with potential customers across various sectors such as hotels, real estate developers, restaurants, offices, home decor shops, and electronics retailers. You will be managing the sales process from lead generation to closing deals, maintaining strong customer relationships, and achieving set sales targets. It is essential that you possess excellent verbal and written communication skills to engage customers effectively and articulate the value of our AI-powered products. You should be a self-motivated and goal-oriented individual who thrives in a dynamic and fast-paced environment, eager to contribute to the growth of the company. Additionally, being tech-savvy and comfortable with explaining complex AI and hardware products to a broad audience is crucial for this role. While a minimum of 2 years of sales experience is preferred with a proven track record of achieving sales targets and building customer relationships, exceptional communication and proven sales skills can also be considered. We are open to freshers who exhibit exceptional people skills and a drive to succeed. In return, we offer a competitive salary package of INR 6 LPA base salary along with Rs 18 LPA in commissions, which are performance-based bonuses that can potentially be 3-4 times your base salary. You can expect fast career progression with frequent salary increases and substantial bonuses, including the opportunity to take on larger roles within the company, such as becoming the India and ME Growth Director. Moreover, you will be part of an exciting work environment in a cutting-edge company with a unique product offering, where you can make a significant impact and grow professionally. If you are passionate about tech products, enjoy engaging with people, building relationships, and are enthusiastic about driving sales in a rapidly growing market, we would love to hear from you. Apply now and be a part of our innovative team at Deckoviz Space Labs!,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
guntur, andhra pradesh
On-site
The Operations Lead is a crucial role responsible for overseeing daily operational activities to ensure efficiency and effectiveness. Your main responsibilities will include leading operational processes, implementing strategies, managing team performance, and maintaining high standards of productivity and quality. As the ideal candidate, you should possess strong communication skills, problem-solving abilities, and a process-oriented mindset with a keen focus on continuous improvement. You will be tasked with leading day-to-day operational activities to achieve business objectives, supervising and guiding operational staff to meet performance targets, ensuring adherence to company policies, procedures, and safety standards, as well as collaborating with various teams such as logistics, HR, finance, and customer service to optimize operational processes. To qualify for this role, you should hold a Bachelor's degree, possess at least 3-5 years of experience in operations or a supervisory position, demonstrate strong leadership and organizational capabilities, and showcase excellent problem-solving and analytical skills. This is a full-time position that requires you to work in person. If you are interested in this opportunity, please speak with the employer at +91 9888562228.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Testing Engineer - Associate at our dynamic and diverse division in Bangalore, India, your primary objective is to ensure the timely and professional execution of services, minimize risks, and enhance the overall client experience. We take pride in the professionalism of our team members and the quality of work they deliver. In return, we offer excellent career development opportunities to nurture your skills and talent. In compliance with Anti-Money Laundering Requirements, such as Know-your-client (KYC) reviews, you will be responsible for verifying client data, performing due diligence checks, reviewing KYC documentation, assessing client risks, liaising with Business/Compliance teams, advising on KYC requirements, and approving new client adoptions. Additionally, you will play a crucial role as a Reg & Tax analyst, ensuring compliance with regulatory documents related to clients. Your key responsibilities will include devising and organizing business scenarios and test cases aligned with business requirements, creating cross-reference matrices for testing coverage during UAT, developing test plans and UAT approaches for each delivery cycle, liaising with UAT users for sign-offs, maintaining transparency in JIRA tickets, and ensuring timely project delivery without compromising on quality. You will also be expected to collaborate with Group Technology counterparts, escalate issues to stakeholders, and foster an innovative approach to problem-solving. The ideal candidate for this role should possess strong communication skills, prior experience in UAT projects, knowledge of Client Screening, AML, KYC systems/processes, and a good understanding of core banking products. Experience in working with global delivery teams and familiarity with KYC tools and Fircosoft/Workbench applications would be advantageous. Moreover, you should be adept at following the defined compliance processes, working independently, and adapting to changing requirements and priorities. To excel in this role, you must have a graduate degree (BTech, MCA, BCA, MBA) with a strong academic background. We offer comprehensive training and development opportunities, coaching from experts in your team, and a culture of continuous learning to support your career progression. At our company, we strive to create a positive, fair, and inclusive work environment where every individual is empowered to excel. We encourage applications from all people and celebrate the collective successes of our team members. Together, we are Deutsche Bank Group. For further information about our company, please visit our website: https://www.db.com/company/company.htm,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
You will be responsible for driving new business development and revenue growth by promoting Acumen's solutions to higher education institutions in the UK, Europe, and North America. This includes raising awareness about PRESENCE, PACE Enrolment Solutions, transnational education (TNE) advisory, and consulting services. You will collaborate closely with the Marketing team to plan and execute targeted outreach campaigns and generate leads before and after events and conferences. Additionally, you will be involved in identifying, qualifying, and nurturing leads to build a robust sales pipeline that supports revenue goals. Your role will also include leading or supporting the creation of tailored sales proposals, capability decks, and bid documents to align with client needs and business objectives, ultimately contributing to meeting or exceeding regional sales targets through referral networks and strategic outreach campaigns. Furthermore, you will be responsible for staying informed about market dynamics, trends, competitor activities, and policy changes in the UK, EU, and North America. You will regularly contribute to and maintain an internal market intelligence document and ensure accurate record-keeping in Salesforce and other business systems to track and report all sales activities seamlessly. This role will require you to report to and receive strategic direction from both UK and US-based leadership to ensure alignment across global business development priorities. You will collaborate with global sales, marketing, and delivery teams to align strategies, share insights, and support continuous improvement. Your contribution to business development plans will be driven by a forward-looking mindset based on market data and customer feedback. In terms of qualifications and experience, you should be degree-qualified with a minimum of three years of experience in international higher education, focusing on student recruitment, marketing, transnational education (TNE), admissions, or partnerships. Proven success in lead generation, client engagement, and sales strategy execution in international markets is essential, along with familiarity with the higher education landscapes, recruitment channels, and policy environments of the UK, EU, and/or North America. Your skills and competencies should include a strategic mindset to identify and act on emerging opportunities, excellent verbal and written communication skills to engage stakeholders at all levels, and the ability to build trust and long-term relationships with clients and partners. Proficiency in CRM systems, email automation tools, and digital platforms for outreach and reporting, along with a comfort with data analysis to guide decisions and track progress, is also required. Experience in video editing, social media campaigns, and good copywriting skills will be beneficial, along with a willingness to work autonomously across multiple time zones, travel as needed, and engage effectively with global teams and international market contexts. Overall, you should be self-motivated, culturally aware, and a team player willing to find synergies in operations to drive success in this dynamic and challenging role.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
Join our team in Noida as a Technical Sales Representative. You'll engage with forward-thinking solar companies, understand their technical challenges, and help them adopt SmartHelios advanced diagnostic and automation solutions. You'll play a key role in building relationships, demonstrating product value, and supporting the sales cycle with both technical know-how and business insight. If you're a strong communicator, technically curious, and excited to be part of a fast-growing climate tech startup, we want to hear from you. Location: Noida, India.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As an Interior Designer Consultant at Zerointeriors in Hyderabad, you will play a pivotal role in driving growth and delivering exceptional interior design solutions in the premium segment. Your responsibilities will span across various departments including Business, Sales, Design, and Residential Interior. Your primary tasks will include owning the sales funnel, ensuring a top-notch customer experience throughout projects, delivering high-quality and accurate designs, and managing projects from concept to execution. You will be expected to creatively translate client conversations into stunning designs, engage effectively with clients to understand their needs, and refine designs accordingly. Staying updated on the latest interior design trends and possessing strong sales acumen are key attributes for this role. In addition, your role will require leadership skills to train and lead sales teams, a customer-centric approach to build strong relationships, and the ability to provide rational and effective design solutions. You will be responsible for initiating contact with potential clients, gathering detailed requirements, creating compelling design proposals, and developing mood boards and single-line drawings to illustrate concepts. Moreover, managing a comprehensive sales pipeline, maintaining professional relationships with clients, and addressing their evolving preferences will be essential aspects of your job. Your role will involve sharing design proposals with clients in a clear and engaging manner, addressing any queries or concerns to ensure client satisfaction, and negotiating terms and conditions effectively to achieve a win-win situation for both Zerointeriors and the clients. You will be instrumental in facilitating a seamless onboarding process for clients while upholding the brand image and ethos of Zerointeriors in all client interactions. If you possess a Diploma or Degree in Architecture or Interior Design and are passionate about redefining interiors, we encourage you to apply for this exciting opportunity by sending your resume to hr@zerointeriors.in. Join us and be part of a brand that is transforming the world of interior design!,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an MSP Coordinator at NES Fircroft, you will play a crucial role in ensuring seamless and efficient staffing operations across various industries such as Oil & Gas, Power, and IT. Your responsibilities will include managing worker orders, monitoring compliance with labor laws and internal policies, liaising with clients on timesheets and expenses, generating and analyzing reports using Field Glass, troubleshooting technical issues, and contributing to special projects that enhance MSP services. To excel in this role, you should have a minimum of 2 years of experience, possess strong communication skills, be tech-savvy with expertise in Field Glass and related platforms, demonstrate attention to detail in all tasks, have prior exposure to MSP contracts, and be a proactive problem solver. NES Fircroft offers attractive benefits including local medical and accident insurance, annual health check-ups, and vacation allowance. You will also enjoy 18 annual leave days, 12 public holidays, flexible work options, dress-down days, wellness sessions, and career growth opportunities through training programs and clear paths for advancement. Join NES Fircroft, a global leader in workforce solutions with over 2,000 professionals across 58 offices. Be part of a company that values your skills, supports your growth, and celebrates your success. Empower the future and contribute to our sustainable energy mission by joining our team. Follow us on YouTube to learn more about us and join our team of dedicated professionals at NES Fircroft.,
Posted 1 month ago
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