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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Voice and Accent Trainer, you will play a crucial role in coaching and developing the communication skills of our agents to ensure they exhibit calm, composed, and natural communication during calls. Your responsibilities will include: - Conducting comprehensive voice and accent training sessions for agents engaged in outbound cold calling. - Developing customized training modules focusing on improving pronunciation, intonation, stress patterns, and overall fluency. - Providing coaching on communication skills such as active listening, speech clarity, tone modulation, and maintaining composure during calls. - Monitoring and assessing agents" performance on calls, offering constructive f...

Posted 1 day ago

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