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2.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

The Baan/LN Technical Support Associate is primarily responsible for the technical aspects of supporting Clients ERP AMS Baan and LN customers. Responsibilities Provide support to Client AMS customers for technical areas of Baan and LN, including (but not limited to): user management, job management, custom Baan/LN report development, integrations management, EDI management, Bridgelogix/Infor Warehouse Mobility/Factory Track administration Create and maintain AMS playbooks (focus on Technical) On call rotation availability Assist to setup monitoring on all supported applications and interfaces Assist with testing/setup of Clients Baan and LN environments (including Cloudsuite environments) Crosstrain and mentor other team members on position responsibilities Manage ticketing and ticketing queues Manage resolution of Tier 3 escalations Communicate effectively and proactively with client stakeholders and users Job Requirements: Windows and *nix operating system experience, including scripting SQL Server and Oracle database system administration experience General SQL querying experience Familiarity with system monitoring tools and techniques Baan/LN user management experience Baan/LN job management experience Baan/LN 3GL/4GL development experience StreamServe experience desired Infor Operating Service (ION) experience desired EDI Experience Bridgelogix administration experience Knowledge of Baan/LN general functionality Desire and ability to learn quickly, take professional risks, and operate in a fast-paced innovative environment Solid written and verbal communication skills Demonstrated orientation to the details

Posted 2 weeks ago

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8.0 - 10.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: OpenText EXSTREAM. Experience8-10 Years.

Posted 3 weeks ago

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2.0 - 5.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Req ID: 266604 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Infor LN Technical to join our team in HYDERABAD, Telangana (IN-TG), India (IN). At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. a. At least 5+ plus years experience in Infor-LN/Baan ERP Development and enhancements b. Must have good Baan-5C/ Infor-LN Architectural knowledge and basic knowhow of how it can be interfaced with all the upstream and downstream systems. c. The candidate should have basic functional understanding of the syetem. d. Good experience in SQL query writing. Relational database background/understanding. e. Should be able to understand and maintain existing customizations in Baan/Infor LN. f. Debug and troubleshoot complex technical issues in custom code (L1 & L2). g. Experience with Integrations using ION will be a plus. h. Willing to work in shifts with timings between 8 am to 11 pm IST on as need basis. i. Should be ready to provide week-end on-call coverage on a rotational basis. j. Strong problem solving, and analytical skills. k. Strong inter-personnel skills and good Team player. l. Ability to work independently and as part of an integrated global team m. Excellent verbal and written communication skills Travel : This position does not require any travel. Location : Hyderabad Degree : Bachelor s degree or equivalent preferably in IT disciplines Nice to Have; (But not a must) Basic understanding/exposure to at least 1 of the below Infor products will be a plus: Streamserve reporting. Factory Track Bartender XI-ION Infor XM Info SCS Planner Solumina MES application Any technical certification in Infor manufacturing technologies About NTT DATA Services

Posted 4 weeks ago

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6.0 - 9.0 years

18 - 20 Lacs

Bengaluru

Hybrid

Hi all , we are looking for a role Open Text Lead experience : 6-9 years notice period : Immediate - 15 days location : Bengaluru OpenText CCE (StreamServe) Lead DTFS NA FRAMES Team Role Overview Lead the design, implementation, migration, customization, and administration of OpenText Communications Center Enterprise (CCE/StreamServe) solutions for the DTFS NA FRAMES team. Ensure high-quality document generation, platform performance, and seamless cloud migration. Core Responsibilities Independently manage the full StreamServe application lifecycle : installation, configuration, code development, patching, upgrades, and administration. Lead migration of on-premises StreamServe environments (Design Center, StoryTeller, Communication Builder, Control Center, Document Broker, web apps) to cloud environments . Oversee major product upgrade initiatives , including version transitions and architectural updates. Administer platform components: OTDS, Tomcat, runtime, messaging, batch/on-demand processes. Manage template development (StoryTeller): letters, statements, bills, year-end forms, tax documents. Develop and translate functional specs into technical designs , write robust code, troubleshoot production issues. Capture requirements, design end-to-end CCE solutions, and engage directly with clients. Support day-to-day operations: real-time troubleshooting, batch processing oversight, technical support. Required Technical Skills OpenText CCE/StreamServe expertise : Design Center, StoryTeller, Communication Builder, Control Center, Document Broker. Platform administration : OTDS, Tomcat, service management, runtime environments. Migration & upgrade capabilities : moving from on-prem to cloud, version updates, patching. Template authoring : diverse document types using StoryTeller. Integration & messaging : runtime messaging, batch, real-time delivery. Web app skills : solid experience with Storyboard/web components. Technical translation skills : ability to convert business needs into technical solutions. Troubleshooting proficiency : diagnosing and resolving functional or platform issues. Professional & Interpersonal Skills Exceptional client-facing and communication abilities. Strong leadership—capable of owning projects end-to-end. Excellent analytical, documentation, and problem-solving skills.

Posted 1 month ago

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5.0 - 12.0 years

22 - 27 Lacs

Pune

Work from Office

Description & Requirements D031006DT Desired Skills: MEC or M3 Enterprise Collaborator experience/knowledge MAK Developers with pure Java MOM or Streamserve and outbound Document Services System Administration XML and XML schema concepts. Programming concepts, such as functions and input/output parameters, loops, and execution flow control. Flat files and flat file messaging Java programming. The Eclipse IDE Framework Communication protocols M3 Business Engine, MI Programs, and Business Messages Must have excellent communication skills, strong business experience and outstanding end-user interaction Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an @harman.com email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in @harman.com about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.

Posted 1 month ago

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4.0 - 9.0 years

9 - 19 Lacs

Hyderabad, Pune, Chennai

Work from Office

4+ years of exp working with OT Exstream (including Dialogue, Empower Editor, Design Manager). Good understanding of doc lifecycle, template design, and output. Exp with batch and on-demand processing. Knowledge of other scripting language is a plus.

Posted 1 month ago

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

The OpenText Exstream role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the OpenText Exstream domain.

Posted 2 months ago

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3.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: OpenText EXSTREAM. Experience3-5 Years.

Posted 2 months ago

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3.0 - 8.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Responsibilities:- Prospect and qualify potential clients over the phone- Develop and maintain strong relationships with clients- Negotiate and close sales deals- Provide excellent customer service- Stay up-to-date on product and service offerings- Meet and exceed sales targetsRequirement :- 1+ years of experience in telesales or a related field- Strong communication and negotiation skills- Excellent customer service skills- Ability to work independently and as part of a team- Proven ability to meet and exceed sales targets- Knowledge of our products and services is a plus This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Posted 2 months ago

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