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6.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Job Description: Role : SRM Manager Job Purpose/Overview SRM Manager is a key business partner across Price, Trade Terms, Trade Promotional (TP), Customer and Channel trade spend architecture, and mix evaluation expert for Market. This role works with global SRM team to develop and integrate local SRM capabilities, providing critical support for One Demand portfolio strategy development and improved execution at the market level. This includes championing local SRM engagement and best practices as a centre of excellence for Pricing, Trade Investment and Mix capabilities. The SRM head serves as a key business partner and market co-pilot for Sales and Marketing. This includes ensuring delivery of SRM annual commitments and marketplace competitiveness with expert capabilities across the four SRM profitable growth pillars: Pricing - Drive consumer penetration & category profit pool with optimized pack-price architecture. Trade Terms - Ensure Trade Architecture complies with local laws, desired SCM output and overall increase in conditionality of trade investments against category growth and RTM initiatives (e.g. Perfect Store performance, Distributor Incentives) Trade Promotion Effectiveness - influence trade promotion strategy, spending and overall trade investment productivity for optimized Trade ROI Mix for Growth - Guide SKU optimization & growth strategies to support NSV growth and MAC targets Key Responsibilities Creation of market trade promotional strategy, development of annual trade promotional recommended actions and overall management of the local market trade promotional practice, including building overall capabilities & partnering with Sales and Marketing Lead the execution, planning and management of Pricing Strategy for the Brand/Portfolio Drive Mix for Growth , optimizing portfolio Product Mix plans by integrating consumer, customer/channel and financial performance in setting annual mix targets Collaborates closely with Global SRM team for performance management, sharing of best practices and ad hoc peer assists/project work. Job Specifications /Qualifications Education & Professional Qualifications Minimum M.B.A degree Overall experience of 6 to 8 years in FMCG company or top tier consulting firm 2-3 years experience in Revenue Management Knowledge / Experience Revenue Management Promotional Strategy Promotional Analysis Understanding of P&L Leadership and Interpersonal skill
Posted 3 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
Kanpur Nagar
Work from Office
A Hospital Marketing Executive job description typically focuses on planning, executing, and evaluating marketing strategies to promote the hospital's services and attract patients . This includes developing marketing plans, managing campaigns, building relationships with healthcare providers, and engaging with the community. Key Responsibilities: Strategy Development: Formulating and implementing comprehensive marketing strategies aligned with the hospital's business goals. Campaign Management: Overseeing and managing marketing campaigns, including online and offline initiatives. Digital Marketing: Managing digital marketing efforts, including social media and website content. Public Relations: Building and maintaining relationships with the media and the community. Relationship Building: Collaborating with healthcare providers and other stakeholders to promote the hospital's services. Brand Management: Ensuring the hospital's brand is consistently and effectively communicated. Market Research: Conducting market research and analyzing trends to inform marketing strategies. Evaluation and Reporting: Monitoring campaign effectiveness, analyzing data, and reporting on performance. Required Skills and Qualifications: Education: Bachelor's degree in Marketing, Business Administration, or a related field. Experience: Proven experience in healthcare marketing or a similar role. Knowledge: Strong understanding of marketing principles and healthcare industry trends. Communication: Excellent communication and interpersonal skills. Problem-Solving: Ability to analyze data, identify trends, and develop effective solutions. Project Management: Ability to manage multiple projects and deadlines. Additional Responsibilities may include: Creating and distributing internal newsletters for hospital staff. Developing and managing budgets for marketing campaigns. Staying informed about competitor activities and industry trends. For a more detailed job description, you can refer to resources like
Posted 3 weeks ago
3.0 - 4.0 years
7 - 11 Lacs
Bengaluru
Work from Office
About us: Target is an iconic brand, a Fortune 50 company and one of America s leading retailers. Right along with Target s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Target Plus is one such strategic business initiative offering meaningful guest experiences in light of digital profitability. We are one-of-a-kind marketplace, carefully curated and built keeping in mind guests current and changing needs, along with tapping into futuristic market trends. The Partner Acquisition team drives the expansion of the Target.com catalog by growing the matrix of sellers on Target Plus. The team works closely with Category Management, On-boarding and Operations, Site Experience, and Item to ensure all partners added meet or exceed expectations of what it means to be a Partner selling goods on Target Plus. The team also works hand in hand with enterprise teams such as Legal, Vendor Risk Management, Business Partnerships and Negotiations, Insurance, and Responsible Sourcing to ensure that our partners meet Target s standards, and are competitive within the evolving landscape of online marketplaces. The Analyst, Partner Acquisition is responsible for coordinating and executing against the sales pipeline to bring new Partners onto the site. PRINCIPAL DUTIES AND RESPONSIBILITIES As the Associate Acquisition Manager, your mission will be to create and execute the sales pipeline to acquire new brand and merchant partners for Target Plus. Support Sourcing Strategy - Grow partner base with great eye for detail to formulate and complete effective lead generation for Category and Essential partners. Support Business Insights & Reporting - Maintain weekly/monthly Forecasting Tracker, Salesforce reporting and Dashboard automations Partner Communications - Manage internal and external partner communication, support pitch deck proposals, manage partner outreaches & contract management, support negotiations and kick-off meetings Process Excellence -This is an ideal role for a sales operations self-starter who is looking to take ownership in rapidly scaling process for an emerging business. With most agile organizations, job responsibilities may change/ evolve at any time based on business needs . About you Bachelor degree in Business Management or equivalent educational qualification 3-4 years in operations, using digital applications or ecommerce experience preferred Strong analytic, and communication skills to build long-term internal and external relationships Sales operations experience is of high importance, including problem solving and project management skills Ability to build and maximize relationships with partners, both internal and external Strong strategic development skills and the ability to create implementation plans Passionate about building partner relationships and growing our partner base
Posted 3 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Nokha, Bikaner
Work from Office
Roles and Responsibility Manage relationships with existing clients to ensure timely repayment of loans. Identify new business opportunities through networking and referrals. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with financial regulations and compliance requirements. Experience in relationship management and sales strategy development.
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
To promote growth and development of sales by identifying and developing strategies to improve market share and increase coverage in specific industrial and vehicle segments. To help you'reach successful sales you will work in close collaboration with sales team, marketing team and distributors and act as a support mechanism for the team as we'll as customers. In this role, your responsibilities are Execute divisional sales strategies for own territory and support increasing its profitability Business growth for CP range of tools in assigned territory Utilize and acquire knowledge of competition in the market and be aware of the need for our products in the designated territory Expand and maintain constant customer interactions through Customer seminar, trainings, conferences, product demonstration etc Formulate the action plan for the development of customer and market Support new product launches within appointed area. Supervise and initiate existing and new channels of distribution Acquire better price and obtain price increase from customers Develop and Manage a robust distribution channel Increase the sales of new products with the support of latest marketing campaigns Accurate reporting of sales data Effective Management of receivables within the designated area Clear understanding of commercial terms Maintain proactive relationship with customers with the help of Walk the Line to result in transformations Maintain a good rapport with the team while accomplishing marketing plans and activities Ability to demonstrate the product / features through demonstrations. Segments to Be handled- Industrial and Auto After Market sale Experience: 5+ years of experience in Industrial and Auto After Market sales of technically advanced products, Pneumatic Tools or Power Tools. A good business insight and a proven track record of leading, coordinating and completing various successful sales projects will be an added advantage Education: Bachelor degree of Engineering (any Stream) Master in Business Administration will be an added advantage. Personality: In order to create and continue building fruitful relationships, your ability to develop solutions based on your understanding of the customer s needs will be highly commendable. Fairly important is your Communication, negotiation and presentation skills and implementing our solutions effectively on all levels of the organization. Innately, you are highly ambitious, dynamic and committed to delivering results and maintain a friendly disposition at all times.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities : Develop and Monitor Dashboards & KPIs: Design, implement, and maintain business performance dashboards and key performance indicators (KPIs) to track operational efficiency and strategic goals. Data Analysis: Analyse internal and external datasets to provide actionable insights that drive business decisions and strategic initiatives. MIS Reporting: Prepare and present accurate and timely Management Information System (MIS) reports for senior leadership and relevant stakeholders. Identify Operational Inefficiencies: Leverage data to detect performance bottlenecks and recommend process improvements across business functions. Business Planning & Forecasting: Support the annual business planning, budgeting, and financial forecasting processes in collaboration with finance and functional teams. Market & Competitor Analysis: Conduct research and analysis on market trends, industry developments, and competitor performance to uncover growth opportunities and risks. Preferred candidate profile: 3 - 5 years of experience in business analysis, strategy, financial planning, or a similar role. Proficiency in data analysis tools (Excel, SQL, Power BI/Tableau, etc.). Strong understanding of financial modelling, budgeting, and forecasting. Excellent problem-solving skills and ability to translate data into strategic insights. Strong communication and stakeholder management skills.
Posted 3 weeks ago
7.0 - 10.0 years
3 - 5 Lacs
Ghaziabad
Work from Office
Developing, implementing, and managing marketing campaigns to promote project across various digital channels. This role requires a blend of creativity, analytical thinking, and technical skills to effectively reach and engage target audiences online
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Hosur
Work from Office
1.Developing strong relationship with Key Account 2. Short Term Strategy Development for Key Account which includes Top Line Growth and Profitability growth 3. Customer schedule orders processing and coordinating with plant for supplies in-time for good supplier performance rating 4. New Business Development with Key account 5. Feed the Market & Competition Intelligence to Management 6. Price Negotiation and Contracts making with Key Account 7. Business Forecasting/Planning, short/mid/long term 8. Responsible for receivables and all statutory forms 9. Monitoring added value indicators- product standardization / all-time demand parts/phase out parts/EOP parts 10. Sales expansion through service solutions of kits, sets and tools customer specific 11. Attain optimization of logistic flows, reduction transportation costs Your Qualifications 5+ years experience in Automotive industry mainly working with OEM s BE/B-tech- in Automobile /Mechanical As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves. Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application. www.schaeffler.com/careers
Posted 3 weeks ago
15.0 - 20.0 years
45 - 50 Lacs
Pune
Work from Office
Key Responsibilities: Sector level strategy development and implementation of sector strategy Pricing decisions for the sectors Responsible for profitability for the sectors Leading budgeting, midterm planning, and long term planning for sectors Closely monitoring sales development in the sectorsand giving direction to sales engineers to enhance business Providing strategic direction of sectors specific requirements to product management, supply chain Identify customer requirements and offering appropriate Schaeffler products Interaction with internal and external customer regarding product recommendations, service requirement, product development and quality documents Coordinating with technical team for conducting technical seminars and workshops at customer s place for product approval/acceptance Execution of solutions to satisfy customer needs and expectations Drive cash flow through accounts receivables focus and inventory management Responsible to manage the business opportunities in the allocated sector Your Qualifications Education : BE Mechanical/MBA 15 or more years experience in Bearings industry Industry knowledge, relevant experience with target customer in industry Good sense of responsibility, high self motivation, effectiveness and loyalty Good leadership to foster and create team working environment for inspiring sales forces Good communication skills Strong organizing capability of business management and marketing activities Good knowledge and experience in related marketand bearing products Strong ability of relevant application technology is preferred Good knowledge of project management As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves. Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application. www.schaeffler.com/careers
Posted 3 weeks ago
3.0 - 9.0 years
6 - 10 Lacs
Jaipur
Work from Office
Overview: We are seeking a motivated and dynamic individual for the role of Insurance Sales Manager in the Cross-Sell team. The ideal candidate will have prior experience in life/general insurance sales, demonstrate strong leadership skills, and possess a passion for driving team success. In this role, you will be responsible for achieving the Cross-Sell sales target & managing a team of Customer Relationship Executives (CREs) and ensuring the team meets sales targets while maintaining high levels of customer satisfaction. Key Responsibilities: Drive insurance sales through interaction with insurance partners and prospective customers. Build and maintain strong relationships with both insurance partners and potential customers to close sales deals efficiently. Work towards meeting monthly, quarterly, and yearly sales targets while developing strategies for achieving growth and improving sales processes. Supervise and guide a team of CREs, ensuring that they are on track to achieve individual and team sales targets. Provide ongoing coaching, training, and performance feedback to CREs to help them improve their sales skills and achieve KPIs. Monitor individual and team performance against set goals, and provide motivation, guidance, and corrective actions when needed. Optimize team productivity by effectively managing the team of relationship managers so to assure achievement of team results and thereby meet the business targets and profitability of the area. Stay updated on industry trends and competitive landscape to effectively pitch and close insurance sales. Track sales performance and provide regular updates to supervisors on team progress, potential risks, and areas for improvement. Ensure compliance to all Audit / RBI / IRDAI regulations as well as processes, policies and reports as per company designed systems. Skills and Competencies: Minimum year of experience in insurance sales, with a proven track record of achieving sales targets. Strong team management skills with the ability to motivate, mentor, and lead a team. Good verbal and written communication skills, with the ability to build relationships with clients and internal teams effectively. Desired Qualifications: Graduate in any discipline. Proficient in MS Office. Knowledge of insurance products and the market.
Posted 3 weeks ago
8.0 - 12.0 years
4 - 8 Lacs
Ballabhgarh, Palwal, Faridabad
Work from Office
Develop and execute product marketing strategies, conduct market research, define product positioning, and drive go-to-market campaigns. Collaborate with sales, design, and engineering teams. Strong analytical and communication skills required.
Posted 3 weeks ago
4.0 - 9.0 years
12 - 22 Lacs
Pune
Work from Office
Level Sr Manager/AVP (Diversity role- F) Location Avia Life Insurance, F.C Road Pune branch office Job Profile Account Management / Relationship Experience 4 + Years Relevant Experience is plus Education Management Graduate / Post Grad. Pref. candidate:- Growth Manager from a well known corporate or from Aviation Industry any Job Description Account Management / Relationship building in all 4 banks. Team handling & driving Sales-Business through them. Organize monthly meetings with bank on key topics. Ensuring completion of all transactional requirements of the banks. Handling RnR requirements. Data/ MIS / Payouts / Commission management. Execution of Product launch across country with the help of Bank HO. Ensuring business growth & higher market share through engagement. Planning & strategizing to drive Persistency with the help of Bank HO. Qualifications: Bachelors degree in a relevant field. Excellent communication and interpersonal skills. Ability to work under pressure and adapt to changing priorities. Skills: Strong organizational and multitasking abilities. Problem-solving and critical thinking skills. Ability to motivate and inspire team members. Conflict resolution and negotiation skills. Work Environment: This position may involve working in an office setting or remotely, depending on company policies. Flexibility in hours may be required to meet team needs. About Company: - Aviva plc is a British multinational insurance company headquartered in London, England. It has about 18 million customers across its core markets of the United Kingdom, Ireland and Canada. And Aviva India, a subsidiary of the global Aviva group, is a dynamic and growing player in the Indian insurance market. We offer diverse insurance and financial solutions, emphasize innovation, and prioritize sustainability. What working at Aviva offers We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way thats right for you Why Aviva Dynamic and collaborative team in a supportive and innovative work environment. Opportunities for professional growth and development. Competitive compensation and benefits package. Be a part of shaping the future of insurance in India. Wikipedia link: - https://en.wikipedia.org/wiki/Aviva Aviva Fortune 500 Company:- https://fortune.com/company/aviva/global500/ Website: - https://www.avivaindia.com/ HR Spoc LinkedIn: - https://www.linkedin.com/in/aryan-raj-76247175/ Head office: - Aviva India (HO) 401A, 4th Floor, Dlf Cyber Park, Phase II, Block A, Sector 20, Gurugram, Haryana 122002
Posted 3 weeks ago
5.0 - 8.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Business Development Manager Qualifications: Business Development, Sales, and Relationship Management skills Strategic Planning and Growth Strategy development Excellent communication, negotiation, and presentation skills Ability to analyze market trends and competitor activity Experience in the Metal industry or related field is a plus Bachelor??s degree in Business Administration, Marketing, or a relevant field Location: Pan India
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
At Aspire, we re more than just a FinTech company we re the leading all-in-one financial operating system built to empower the world s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products. Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023 , ranked as LinkedIn s Top Startup in Singapore , and listed on CB Insights Top 100 Global Fintech in 2023 and 2024. You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds. Are you a top talent who is passionate about entrepreneurshipJoin our rapidly growing team to make an impact in the fintech space! Job Description: We are looking for a skilled and customer-focused Incident Manager to join our team. The ideal candidate will be responsible for managing high-impact incidents and escalations, maintaining strong customer relationships, and handling critical customer complaints including, but not limited to, payment issues, P0-level incidents (e.g. fraud-related cases), and executive escalations. This role requires prior Triaging and payments related experience supporting multiple regions. Also close collaboration with cross-functional teams such as Product, Engineering, and Senior Management to detect, respond to, and mitigate customer-impacting issues. The candidate will also gather and analyze customer feedback to drive improvements across all touchpoints, identify process gaps, and contribute to product enhancements. You will play a key role in strengthening Aspire s customer experience and operational resilience. Key Responsibilities: Product Experience: Drive end-to-end customer experience across core financial products including cards, SWIFT payments, compliance, investment solutions, and API integrations. Collaborate with Product, Engineering, and Compliance teams to optimize product usability and resolve customer pain points. Incident Management: Lead the response and recovery activities for critical incidents, managing the lifecycle from detection through resolution. Coordinate with cross-functional teams to minimize service disruptions and ensure efficient incident resolution. Customer Experience Strategy Development: Develop and implement initiatives to improve the customer experience across all touchpoints and channels. Collaborate with cross-functional teams (e.g., Product, Sales, Marketing) to address customer pain points and enhance processes. Product Improvement and Bug Analysis: Analyze customer-reported bugs and collaborate with the tech team to ensure timely resolution. Gather product feedback from CX channels and contribute to roadmap prioritization with actionable insights. Customer Satisfaction and Experience Metrics: Monitor, track, and report on key customer satisfaction and experience metrics (e.g., NPS, CSAT). Regularly assess and present actionable insights to improve performance across these metrics. Industry Best Practices: Stay up-to-date on the latest trends, tools, and best practices in customer experience management. Proactively apply industry insights to refine strategies and enhance service quality . Key Requirements: Bachelors degree in Business, Finance, or a related field. Minimum of 5 years of experience in customer experience management, incident management, or a related role. Strong understanding of customer experience principles and incident management processes. Excellent communication and interpersonal skills. Proficiency in Incident Response Management (IRM) software and AI tools. Proven ability to analyze data and translate insights into actionable strategies. Experience collaborating with cross-functional teams to drive process improvements. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. The role requires flexibility to work during night and/or weekends What we offer Uncapped flexible annual leave. Hybrid work arrangement. Training subsidy for your professional growth. Wellness benefit. Team bonding budget to foster collaboration and sense of belonging. Flexibility to work from anywhere (for up to 90 days per annum). Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page . Equal Opportunity Statement Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. Please note: by submitting your application, you acknowledge that you have read and understood Aspire s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the Policy ) , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com .
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
At Aspire, we re more than just a FinTech company we re the leading all-in-one financial operating system built to empower the world s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products. Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023 , ranked as LinkedIn s Top Startup in Singapore , and listed on CB Insights Top 100 Global Fintech in 2023 and 2024. You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds. Are you a top talent who is passionate about entrepreneurshipJoin our rapidly growing team to make an impact in the fintech space! Job Description: We are looking for a skilled and customer-focused Incident Manager to join our team. The ideal candidate will be responsible for managing high-impact incidents and escalations, maintaining strong customer relationships, and handling critical customer complaints including, but not limited to, payment issues, P0-level incidents (e.g. fraud-related cases), and executive escalations. This role requires prior Triaging and payments related experience supporting multiple regions. Also close collaboration with cross-functional teams such as Product, Engineering, and Senior Management to detect, respond to, and mitigate customer-impacting issues. The candidate will also gather and analyze customer feedback to drive improvements across all touchpoints, identify process gaps, and contribute to product enhancements. You will play a key role in strengthening Aspire s customer experience and operational resilience. Key Responsibilities: Product Experience: Drive end-to-end customer experience across core financial products including cards, SWIFT payments, compliance, investment solutions, and API integrations. Collaborate with Product, Engineering, and Compliance teams to optimize product usability and resolve customer pain points. Incident Management: Lead the response and recovery activities for critical incidents, managing the lifecycle from detection through resolution. Coordinate with cross-functional teams to minimize service disruptions and ensure efficient incident resolution. Customer Experience Strategy Development: Develop and implement initiatives to improve the customer experience across all touchpoints and channels. Collaborate with cross-functional teams (e.g., Product, Sales, Marketing) to address customer pain points and enhance processes. Product Improvement and Bug Analysis: Analyze customer-reported bugs and collaborate with the tech team to ensure timely resolution. Gather product feedback from CX channels and contribute to roadmap prioritization with actionable insights. Customer Satisfaction and Experience Metrics: Monitor, track, and report on key customer satisfaction and experience metrics (e.g., NPS, CSAT). Regularly assess and present actionable insights to improve performance across these metrics. Industry Best Practices: Stay up-to-date on the latest trends, tools, and best practices in customer experience management. Proactively apply industry insights to refine strategies and enhance service quality . Key Requirements: Bachelors degree in Business, Finance, or a related field. Minimum of 5 years of experience in customer experience management, incident management, or a related role. Strong understanding of customer experience principles and incident management processes. Excellent communication and interpersonal skills. Proficiency in Incident Response Management (IRM) software and AI tools. Proven ability to analyze data and translate insights into actionable strategies. Experience collaborating with cross-functional teams to drive process improvements. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. The role requires flexibility to work during night and/or weekends What we offer Uncapped flexible annual leave. Hybrid work arrangement. Training subsidy for your professional growth. Wellness benefit. Team bonding budget to foster collaboration and sense of belonging. Flexibility to work from anywhere (for up to 90 days per annum). Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page . Equal Opportunity Statement Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. Please note: by submitting your application, you acknowledge that you have read and understood Aspire s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the Policy ) , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com .
Posted 3 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
We are seeking an experienced Senior Business Development Manager to join Amazon Pay India team, focusing on driving growth across few categories like Subscriptions, DTH Recharges and also leads key Ads monetization for Amazon Pay. This role will be responsible for leading PL growth, developing and executing strategic partnerships and business initiatives to accelerate Amazon Pays market presence in these key segments. This role will also need to wear the hat of a product leader who can write customer backwards product strategy and execution documents to build best-in-class customer experience. Business Strategy Execution: Own and drive business strategy for assigned verticals (Subscriptions, Ads, DTH Recharges) Develop comprehensive business plans with clear PL ownership Identify and execute growth opportunities through new partnerships and business models Set and achieve ambitious quarterly and annual business targets basis customer and industry insights Partnership Management: Build and maintain strategic relationships with key partners in the ecosystem Navigate complex partnership structures and negotiate favorable commercial terms Drive partner on-boarding, integration, and business expansion Ensure partner satisfaction and relationship health through regular reviews Product Development: Double-hat a product leader who can write customer backwards product strategy and execution documents to build best-in-class customer experience. Work with tech to build the right CX inputs and drive feature prioritization and development Drive product adoption through partner feedback and market insights Team Leadership: Collaborate effectively across functions (Product, Tech, Operations, Legal) Represent Amazon Pay in industry forums and key partner meetings Analytics Reporting: Monitor and analyze key business metrics and market trends Develop actionable insights from data to drive business decisions Create and present regular business reviews to senior leadership A day in the life - Identify growth inputs for these categories and functions basis customer / business insights. - Collaborate with Tech teams to drive integration roadmap for subscription billers - Partner with Finance/Legal on commercial negotiations and compliance - Work with Marketing teams on customer acquisition campaigns - Review performance metrics with Analytics teams - Lead weekly business reviews with category leaders Core Stakeholders: Internal: Product, Tech, Legal, Finance, Marketing, Analytics External: Payment partners, OTT platforms, DTH providers, Advertisers Success Metrics: Achievement of GMV, revenue and profitability Customer conversion and retention New partner selection and existing partner growth Product adoption and usage metrics About the team This role is part of bill payments team at Amazon Pay. We are continuously working towards making everyday payments trusted, convenient and rewarding for millions of customers while creating value for our partners. Were a diverse team of entrepreneurial problem-solvers who combine strategic thinking with execution excellence. Our culture emphasizes data-driven decision making, rapid experimentation, and customer obsession. Team members enjoy autonomy in driving initiatives while collaborating across functions to unlock growth. Working here means being able to contribute to our mission while learning from experienced leaders. We celebrate wins together and consistently raise the bar on innovation. - 6+ years of developing, negotiating and executing business agreements experience - Experience developing strategies that influence leadership decisions at the organizational level - MBA - Experience in managing PL and driving revenue and profitability growth. - Experience in product management, in entrepreneurship and building new customer experiences. - Experience interpreting data and making business recommendations - Experience in subscription-based business models and digital payments - Excellence in stakeholder management across multiple organizational levels - Prior experience in managing large-scale partnerships in fintech/payments space
Posted 3 weeks ago
3.0 - 8.0 years
6 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Planning, editing and scheduling social-media content for KO across Facebook, Twitter, Instagram, LinkedIn and any other social-media platforms. Leading campaigns to expand KO s social-media outreach and subscription base, using current content as we'll as the archives. Working with the photo and multimedia team to develop exclusive content for KO s social-media channels. Analysing KO audience and developing strategies to better reach and serve it Preparing regular reports on KO s social-media and audience engagement and using these to bolster campaign. Writing and editing newsletters, and managing their delivery. Engaging with the marketing and administrative teams on driving KO campaigns Engaging with readers and subscribers comments and responses. Requirements : Candidates with experience in journalism are preferred. Knowledge of design and familiarity with Adobe Photoshop is a bonus. Applicants should be familiar with social-media platforms and analytical tools such as Google Analytics, HootSuite and CrowdTangle. They should exhibit sound editorial judgement and an enthusiasm for KO s commitment to improving the quality of writing and reporting in India. Candidates from marginalised communities are encouraged to apply. The KO requires team players with a willingness to be flexible. This is a full-time fellowship, for the duration of two years. Night, holiday and weekend work may be required.
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Chennai
Work from Office
We are seeking a motivated and dynamic individual for the role of Insurance Sales Manager in the Cross-Sell team. The ideal candidate will have prior experience in life/general insurance sales, demonstrate strong leadership skills, and possess a passion for driving team success. In this role, you will be responsible for achieving the Cross-Sell sales target & managing a team of 3-4 Customer Relationship Executives (CREs) and ensuring the team meets sales targets while maintaining high levels of customer satisfaction. Key Responsibilities: Drive insurance sales through interaction with insurance partners and prospective customers. Build and maintain strong relationships with both insurance partners and potential customers to close sales deals efficiently. Work towards meeting monthly, quarterly, and yearly sales targets while developing strategies for achieving growth and improving sales processes. Supervise and guide a team of 3-4 CREs, ensuring that they are on track to achieve individual and team sales targets. Provide ongoing coaching, training, and performance feedback to CREs to help them improve their sales skills and achieve KPIs. Monitor individual and team performance against set goals, and provide motivation, guidance, and corrective actions when needed. Optimize team productivity by effectively managing the team of relationship managers so to assure achievement of team results and thereby meet the business targets and profitability of the area. Stay updated on industry trends and competitive landscape to effectively pitch and close insurance sales. Track sales performance and provide regular updates to supervisors on team progress, potential risks, and areas for improvement. Ensure compliance to all Audit / RBI / IRDAI regulations as we'll as processes, policies and reports as per company designed systems. Skills and Competencies: Minimum 4 year of experience in insurance sales, with a proven track record of achieving sales targets. Strong team management skills with the ability to motivate, mentor, and lead a team. Good verbal and written communication skills, with the ability to build relationships with clients and internal teams effectively. Desired Qualifications: Graduate in any discipline. Proficient in MS Office. Knowledge of insurance products and the market.
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Thrissur
Work from Office
VIDEO CONTENT CREATOR Duties/Responsibilities Content strategy development: Develop a comprehensive content plan that supports the companys overall business objectives and brand image. Analyze existing content to identify strengths, weaknesses, and opportunities for improvement. Collaborate with other departments to ensure content aligns with company goals. Audience Engagement Create detailed customer profiles to understand different audience segments and tailor content accordingly. Build and maintain a strong online community by engaging with customers across various platforms. Monitor online conversations to identify customer needs and preferences. Content Creation And Management Planned, created, and managed high-quality content across various platforms, including social media and websites. Ensure all content is on-brand, consistent in style, quality, and tone of voice, and optimized for search and user experience. Oversee the editorial calendar to ensure timely delivery of content. Qualifications: Bachelor s/master s degree in Marketing, Communications, Journalism, or a related field. 1-3 years of experience in content strategy, content creation, or related roles. Exceptional writing, editing, and proofreading skills. Strong understanding of SEO, content marketing, and social media best practices. Proficiency in content management systems (CMS) and analytics tools (e.g., Sprinklr). Excellent project management skills with the ability to handle multiple projects simultaneously. Creative thinker with a keen eye for detail and a passion for storytelling. Strong interpersonal skills and the ability to work collaboratively in a team environment.
Posted 3 weeks ago
0.0 - 4.0 years
0 - 4 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra- high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design. Job Responsibilities The Wealth Management Leadership & Regional Management team involvement ranges from internal consulting , strategy, competitor data, expense management , along with management reporting for senior leadership Business strategy & performance management : Collaborating with Global COOs on initiatives to drive and streamline business critical projects Leadership and internal presentations: Responsible for generation, distribution, and analysis of weekly, monthly and annual management reports. Build and deliver analytical insights to the leadership that will help in forming client, sales & product strategies Analyze variances and trends underlying revenues & expenses to provide the business with regular updates through reports supported by well documented commentaries Benchmarking against Market competitors, Client Wallet Size Analysis, GS Market share and Ranking Devise creative methodologies to improve business efficiency across markets Drive resource allocation and headcount management Basic Qualifications Master's degree of Finance, Economics, Business or Commerce. Experience in financial services industry, preferably in an analytical or strategy function Strong communication and interpersonal skills Advanced understanding of Microsoft Office products, tools and utilities for business use, acquaintance to Business Intelligence tools (Tableau, QlikSense, Altreyx) is advantageous Strong understanding of wealth management, investment advisory and financial planning products and landscape
Posted 3 weeks ago
4.0 - 7.0 years
6 - 9 Lacs
Mumbai, New Delhi
Work from Office
Aligned with the new World Bank Group (WBG) Gender Strategy (2024-30): Accelerate Gender Equality to End Poverty on a Livable Planet, IFCs Roadmap is built on six priorities offering high potential for impact in and through the private sector. These areas aim to (1) Allocate Capital that Drives Inclusion, (2) Make Supply Chains Inclusive, and (3) Remove Barriers to Entrepreneurship, Employment, and Leadership (including addressing gender-based violence). Equally important are two cross-cutting themes that are foundational to achieving sustainable results across the priority areas and require action: (4) Bridging the Digital Divide; (5) Accelerating Inclusive and Gender-Smart Climate Action; and (6) Ending Gender-based Violence and Harassment. As part of its mandate, IFC has a dedicated team - the Gender and Economic Inclusion (GEI) Department (GEID), that works with IFCs investment and advisory teams to support private sector clients in providing all genders and underserved communities with equal economic opportunities as leaders, employees, entrepreneurs, consumers, and community members. GEID leads strategy development and implementation for the organization, provides tailored operational solutions and client advice, innovates, and incubates novel approaches, serves a thought leader and disseminator of knowledge on GEI issues, supports mobilization through impact investing and sustainable financing; and forges public and private sector partnerships with the aim of creating economic opportunities and development for all. The Gender and Economic Inclusion (GEI) Department (GEID) Operations Officer South Asia will report to the South Asia Sub-Regional Lead for Gender and Inclusion. Tasks and Responsibilities: Regional portfolio delivery and business development. Oversee SA strategy, communications and partnerships. Manage the SA regional team.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai
Work from Office
Sriram Housing Finance Ltd is looking for Deputy Manager to join our dynamic team and embark on a rewarding career journey. Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals
Posted 3 weeks ago
10.0 - 14.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Agile Sourcing - Sourcing Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Accenture seeks an Associate Manager to collaborate with internal and external clients to lead sourcing strategies related to various spend areas for different categories (i.e., Technology, HR, CPS, Marketing, Professional Services, Legal, Travel etc). The resource will lead multiple sourcing projects, client selection criteria, supplier selection processes, contract negotiations, and formal bidding processes. The resource will also develop market insights from cross-client sourcing activities, provide financial analyses, andcollaborate with the Sourcing Category function What are we looking for Complexity Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors. Requires adherence to the strategic direction set by senior management Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approachAuthorityPower to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decisionmaking ability Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignmentsImpact or Decision Impact Risk or consequences in the event of failure, as indicated by the range of expected impact, such as within a team or across a team or area of responsibility and level of risk Decisions have a significant day-to-day impact on areas of responsibilityScope Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or programB.E /B.Tech, MBA, CPSM / CPM (desired) 5+ years of Sourcing & Category Management experience, out of which approximately 80% should be in Global sourcingCategory Specific Skill Should have good exposure to category planning, stakeholder management, global sourcing, and strong knowledge of the supplier landscape for various sourcing categories. Should have handson experience in RFx processes and analysis of supplier proposals. Strong analytical and presentation skills are a must Roles and Responsibilities: Sourcing Execution Support execution of sourcing projects, including all key steps such as strategy development, supplier negotiation, award recommendations, business case presentations, and supplier contract execution, leveraging an Agile approach to drive efficiency in execution Help create industry and supplier research, market intelligence, and financial analyses for the client. Support the development of market insights from cross-client sourcing activity and collaborate with various category advisors to develop content that enables knowledge sharing across the organization. Pursue and develop client stakeholder relationships within the assigned accounts, support reporting, and team management. Help Sourcing Leads with Category Strategy development for specified clients to identify project opportunities that achieve client goals and mature their sourcing function Work with the legal and technical teams to facilitate the negotiations of the legal and technical terms in a contract. Negotiate and close the contract with advice from legal and technical/ business teams. Qualification Any Graduation
Posted 3 weeks ago
1.0 - 4.0 years
10 - 17 Lacs
Greater Noida
Work from Office
Location: Greater Noida Travel Required Exp 2-4 years Must be from TIER A MBA Institute or Top IIT Industry: Energy Transition Client ( Market Leader in Critical Mineral Recycling ( Lithium, Nickel , Cobalt) Capabilities: 1. Research & Financial Modelling 2. Business Development 3. Evaluation of investments/acquisitions 4. Putting in place partnerships/JVs 5. Some level of financial modelling 6. Helping take things 0-1
Posted 3 weeks ago
1.0 - 6.0 years
4 - 9 Lacs
Pune
Work from Office
1. Evaluating business ( Sales/CRM and Marketing) processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. 2. Leading ongoing reviews of business processes and developing optimization strategies. 3. Preparing various dashboards/ MIS 4. Coordinating and prepare AOP for ( Sales/ Marketing and CRM) 4. Coordinates for various meetings and presentations to share ideas and findings. 5. Performing requirements analysis. 6. Effectively communicating your insights and plans to cross-functional team members and management. 7. Gathering critical information from meetings with various stakeholders and producing useful reports. 8. Ensuring solutions meet business needs and requirements. 9.Prioritizing initiatives based on business needs and requirements. 10. Serving as a liaison between stakeholders and users. 11. Market survey and competitor analysis.
Posted 3 weeks ago
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