0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

About Swiggy: Founded in 2014, Swiggy is India's leading tech-driven on-demand delivery platform with a vision to elevate the quality of life for the urban consumer by offering unparalleled convenience. The platform is engineered to connect millions of consumers with hundreds of thousands of restaurants and stores across 500+ cities. Our phenomenal growth has come on the back of great technology, incredible innovation and sound decision-making. About Mumbai Foodie In 2024, Swiggy joined forces with Servd (formerly known as Mumbai Foodie), a leading Food Media House renowned for creating original content that highlights and recommends the best experiences in the city's food and beverage landscape. From restaurant reviews and chef interviews to collaborations, events, and more, Servd has built a reputation as a trusted guide for food lovers. What began in Mumbai has now expanded to Pune, Bengaluru, Hyderabad, Goa, and Delhi-with more cities on the horizon. To get a better grasp of the work we do, take a look at our city pages: ? @mumbaifoodie ? @pune.servd ? @bengaluru.servd ? @hyderabad.servd ? @goa.servd ? @delhi.servd ? @servd.india What will you work on . Manage day-to-day communication with clients, ensuring clarity, responsiveness, and alignment on goals. . Translate client briefs into actionable tasks for internal teams and oversee timely, high-quality delivery. . Coordinate across content, design, video, and strategy teams to ensure seamless project execution. . Track campaign performance and lead post-campaign analysis to present insights, compile reports, and recommend improvements for future strategy . Anticipate and resolve client concerns, managing expectations with transparency and professionalism. . Manage and mentor servicing team members across cities, ensuring consistency and collaboration across locations . Stay updated on client industries and digital trends to bring strategic value to conversations. . Collaborate closely with internal teams at Servd and Swiggy to ensure alignment and seamless workflow Who are we looking for . Proven experience in client servicing within a creative or digital setup. . Strong communication skills and ability to manage timelines, feedback, and cross-team coordination. . Comfortable working with digital content and social media platforms. . Proactive, solution-oriented, and calm under pressure. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law

Posted 2 weeks ago

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