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18.0 - 25.0 years
20 - 35 Lacs
Pune
Work from Office
To establish a culture of service excellence, drive exponential growth in revenue and profitability, and position service as a strategic differentiator to enhance customer acquisition, retention, and loyalty. The role also involves institutionalizing best practices in lifecycle management and ensuring sustainability in operations. Lead a PAN India team of highly skilled service professionals to achieve business objectives. Ensure high customer satisfaction by reducing complaint resolution time and improving service responsiveness. Collaborate with Sales, Projects, and Product teams to enhance customer acquisition and retention. Build a capable service organization through structured technica...
Posted 5 months ago
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