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5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be part of a 24/7 IT backup operations team as a Commvault Engineer. Your primary responsibility will involve overseeing Backup related processes and taking a leadership role in resolving issues and maintaining managed Commvault operations. Communication between technical teams, customers, and internal organization will be key to fulfilling customer needs and ensuring customer satisfaction. Your tasks will include maintaining complex Backup Solutions such as Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN, or Library components. Supporting and troubleshooting backup, recovery, and archiving in a large and widely distributed e...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
lucknow, uttar pradesh
On-site
You should have in-depth knowledge of various storage technologies, including Storage (HP Primera and Storeonce) and Veeam (Backup), SAN (Storage Area Network), NAS (Network Attached Storage), and object storage. Your responsibilities will include adhering to quality standards, regulatory requirements, and company policies to ensure a positive customer experience and customer satisfaction through First Call Resolution and minimum rejected resolutions / Reopen Cases. Participate or contribute to EN business in the creation of proposals to drive Service improvement plans. Independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team. Provide suppor...
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
You will be a part of a 24/7 IT backup operations team and will have direct responsibility for Backup-related processes. Your role will involve taking a leadership position with customer teams and internal teams to resolve issues, maintain managed Commvault / Zerto backup operations, and restore systems to operational status when needed. Communication between technical teams, customers, and internal departments will be a key aspect to meet customer needs and ensure customer satisfaction. Your specific responsibilities will include maintaining complex Backup Solutions involving Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN, or Librar...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As part of the 24/7 IT backup operations team, you will be directly responsible for overseeing Backup related processes. Your role will involve taking a leadership position within customer teams and internal teams to address issues, manage managed Zerto operations, and restore systems to operational status when necessary. Effective communication between technical teams, customers, and internal organization will be essential to meet customer needs and ensure customer satisfaction. Specific responsibilities for this role include maintaining complex Backup Solutions, which may entail Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN, or Li...
Posted 3 months ago
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