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2.0 - 7.0 years

4 - 5 Lacs

Lucknow

Work from Office

Key Accountabilities/Responsibilities The most important end-results for which an incumbent would be held responsible at the end of the year. Setting the floor Plannogram Communication - To ensure availability of updated and approved Planogram Floor presentation compliance Ensuring merchandise is stacked properly for customers at all times Communicating, maintaining and replenishing the VM Plan. Interface with house keeping and maintenance Manpower Planning Making schedule and allocating manpower. (Using customer assistance requirement and CE pattern as bases) Ensuring manpower availability on the floor and cash tills at all times Leave plan creation and sanctioned Comp. Off control. No comp off to be taken after 15 days Scheduling breaks Compliance Manpower movement is checked twice a day Inventory Management Track top five styles in every sub department Methods of exposing the top 5 styles Records results PICS Setting and achieving the sales objectives Focus on maximization of Private brands sales. Converting value into Unit targets Developing sales plan to achieve the targets Communicating the plan and targets Monitoring of the targets Feedback to Merchandisers Ensuring picking accuracy and timeline for online orders Increasing Loyalty Base Maximizing the first citizen enrollments Push maximum number of app downloads in the store. Customer Care Customer assistance management Seeking feedback actively Active interface with the customers and detailed feedbacks to be taken for ares of improvement. Omni Chanel - Smooth exchanges/returns for a hassle free after sale experience. Product Knowledge To ensure all CCAs are trained in basic product knowledge and fashin guide test. Reviews continuously. New product information communication to all CCAs Training team members on mobile app usage and features (FAB). Team Management Motivating CCAs Focus the team to achieve targets Identifying developmental needs Training the team Competition Survey Check new trends and benchmark competition vis--vis SS. Shrinkage control Identify most pilfered categories and set up systems to reduce the pilferage

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3.0 - 8.0 years

2 - 12 Lacs

Ahmedabad

Work from Office

Responsibilities: * Manage inventory levels & stock rotation * Ensure customer satisfaction through service excellence * Oversee store operations & staff performance * Collaborate with marketing team on promotions & events

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8.0 - 13.0 years

20 - 30 Lacs

Bengaluru

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Role & responsibilities Retail Operations & Execution Oversee end-to-end operations of all brand-owned or partner-led chocolate stores across India Ensure exceptional store standards in line with global brand guidelines VM, hygiene, customer experience, SOPs Drive operational efficiency including inventory management, staffing, and POS operations Team Management & Training Recruit, train, and manage store staff; build a high-performance, customer-first team Conduct regular training aligned with global brand ethos and product knowledge Coordination with Global Team Act as the key point of contact for the brands international retail and merchandising teams Implement global retail strategies, campaigns, and new initiatives in India Share performance insights, consumer feedback, and market trends regularly Sales & Performance Own store-level P&L accountability Drive revenue and profitability for all retail locations Monitor KPIs footfall, conversion, ATV, UPT and ensure continuous performance enhancement New Store Development & Expansion Identify and evaluate new store locations in premium malls and high-street locations Coordinate store design, fit-outs, and launches with internal and external stakeholders Marketing & Promotions Work with marketing teams to execute in-store promotions, sampling activities, and seasonal campaigns Ensure brand consistency across all touchpoint Preferred candidate profile Education MBA in Marketing / Business Administrationfrom a premier B-School Language Excellent Oral / Written Communication Skills Additional Skills/Qualification Graduate/Postgraduate in Business, Retail, or Hospitality ManagementProven ability to manage retail operations and deliver business resultsEntrepreneurial mindset with a focus on execution and excellencePassion for creating outstanding consumer experiences in premium retail Experience 8-12 years of experience in premium/luxury retail (chocolate, gourmet, or high-end preferred) Other Skills Strong organizational & interpersonal skillsStrong ethics and values Preferred candidate profile We are seeking a dynamic and results-driven professional to lead the retail operations for the worlds No. 1 chocolate stores in India. This individual will be the primary liaison between the global brand team and local operations, ensuring brand excellence, seamless execution, and the successful growth of the premium chocolate retail footprint in India

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3.0 - 8.0 years

2 - 4 Lacs

Mangaluru

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About Us Iris Florist and Decor : Iris Florist and Decor is a premium floral and event decor brand offering fresh flowers, gifting solutions, cakes, and boutique experiences. We're seeking a dynamic Store Manager to lead our retail outlet in Mangalore and ensure an exceptional customer experience while managing the business efficiently. Job Title : Store Manager - Florist & Gifting Location : Mangalore Experience: 3 to 10 years Qualification : Graduate Salary : As per company standards Roles and Responsibilities : Manage overall store operations, staff, inventory, and customer experience Ensure high levels of customer satisfaction through excellent service Meet and exceed sales goals by training, motivating, mentoring, and providing feedback to store staff Develop strategies to increase footfall, expand customer base, and optimize store profitability Maintain outstanding store conditions and visual merchandising standards Complete store administration and ensure adherence to company policies and procedures Handle in-store displays, flower arrangements, cake/gift coordination, and seasonal decor updates Monitor inventory and coordinate with vendors for restocking Handle customer concerns and resolve issues or complaints effectively Report on buying trends, customer preferences, sales performance, and profitability Conduct staff performance evaluations and identify training needs and career growth opportunities Be a role model in professionalism, performance, and customer service Propose and implement innovative ideas to increase market presence and improve store performance Key Skills : Retail management (florist, gifting, lifestyle, or boutique preferred) Excellent customer handling and communication skills Sales-driven mindset and team leadership Inventory control and billing management Visual merchandising and store presentation Conflict resolution and staff coordination

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8.0 - 13.0 years

20 - 35 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Identify & onboard new franchise partners to expand brand presence Generate & convert leads through cold calls, events, referrals etc Pitch brand’s value proposition & ROI Identify locations for new stores Achieve targets for new store sign-ups Required Candidate profile 8+ years of Sales Good exp in Franchise Sales in Garments, Fashion, Apparel, Footwear or similar Exp of complete sales cycle for a Franchise including ROI & Onboarding Generate leads in west, north Perks and benefits Great opportunity to grow with company

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2.0 - 5.0 years

2 - 3 Lacs

South Goa, Kolhapur, North Goa

Work from Office

Role & responsibilities 1. Sales Management: Lead and motivate the sales team to meet or exceed sales targets. Develop strategies to drive in-store sales and enhance customer engagement. Monitor sales trends, identify opportunities for improvement, and implement promotional strategies to boost sales. Ensure the store is always fully stocked with high-demand products, especially food and grocery items. 2. Inventory Control: Oversee daily inventory management to ensure stock levels are adequate and products are in good condition. Track stock levels of food and grocery items to avoid overstocking or stockouts. Manage inventory ordering process based on sales trends, seasonal demand, and store needs. Work with suppliers to ensure timely deliveries and product availability. Implement regular stock audits and perform cycle counts to ensure inventory accuracy. 3. Customer Experience: Ensure the store is clean, organized, and visually appealing at all times. Monitor and maintain product displays, ensuring they are visually attractive and properly stocked. Handle customer complaints or issues with a customer-first approach to ensure satisfaction and loyalty. 4. Store Operations: Oversee daily store operations including opening and closing procedures, cash handling, and ensuring compliance with local regulations. Ensure adherence to health and safety standards for food and grocery items, including proper storage and handling. Review sales and financial reports to monitor store performance, identify trends, and make data-driven decisions. Preferred candidate profile A Degree in Business Administration, Retail Management, or a related field is preferred. Minimum of 3 years of experience in retail management, preferably in a food or grocery store setting. Proven track record of managing inventory, driving sales, and leading teams.

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3.0 - 8.0 years

5 - 15 Lacs

Bengaluru

Work from Office

Retail Project Manager with 3–5+ yrs exp in retail fit-outs. Manage store rollouts, site execution, vendors, timelines & budgets. Strong in coordination, AutoCAD, MS Office, and project delivery. Location: Indiranagar, Bengaluru.

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3.0 - 7.0 years

4 - 6 Lacs

Kolhapur

Work from Office

Role & responsibilities The Planogram Merchandiser plays a vital role in enhancing the customer shopping experience by effectively designing and implementing planograms to optimize retail space. This position requires creativity, attention to detail, and close collaboration with buying, marketing, and store operations teams to ensure product displays are visually appealing, strategically planned, and aligned with the companys sales objectives. 1. Develop, design, and maintain planograms for various categories and store formats in Star Localmart. 2. Collaborate with category managers and store teams to understand product priorities, seasonal changes, and promotional requirements. 3. Analyze store layouts, customer flow, and sales data to optimize product placement and shelf space utilization. 4. Regularly review and update planograms based on product performance, new launches, and market trends. 5. Provide clear planogram instructions and guidelines to store teams to ensure correct and consistent implementation. 6. Conduct regular audits of store displays to verify compliance with approved planograms. 7. Partner with visual merchandising teams to enhance the overall aesthetic appeal of displays while supporting commercial goals. 8. Utilize planogramming software tools to create data-driven, space-optimized designs. 9. Track and report the impact of planogram changes on sales and customer engagement. 10. Stay updated with industry best practices and competitor strategies in merchandising and display planning. Preferred candidate profile 1. Strong knowledge of planogramming tools (e.g., JDA Space Planning, Nielsen Spaceman, or similar). 2. Excellent analytical skills to interpret sales data and customer behavior. 3. Attention to detail and organizational skills. 4. Good communication and collaboration skills to work with multiple internal teams. 5. Ability to manage timelines and adapt to changing priorities in a dynamic retail environment. 1. Experience: 2. Bachelors degree or diploma in Merchandising, Retail Management, Marketing, or related field. 3. 3–7 years of relevant experience in planogramming or retail space planning, preferably in FMCG, supermarkets, or modern trade. 4. Experience working with planogramming software tools is highly desirable

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0.0 - 2.0 years

4 - 5 Lacs

Dubai, Chennai, United Arab Emirates

Work from Office

Designation -Super Market Helper Qualification -10 th ,12th or Any Degree Experience - 0 - 2 years Salary -1500 AED to 1600 AED Location - Dubai Visa - Employment Visa Contact HR Maha - 8870242950 Required Candidate profile Mandatory Documents 1.Resume 2.Original Passport 3.Passport Size Photo-2 Contact HR Maha - 8870242950 Perks and benefits Free Transport , Accommodation & Medical Insurance

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2.0 - 4.0 years

3 - 4 Lacs

Gurugram

Work from Office

Developing and implementing visual merchandising strategies, Arranging and displaying merchandise, Creating signage and promotional displays, Maintaining and updating displays, Analyzing sales data, Staying up-to-date on trends. Required Candidate profile Female Only Freelancer who can work as per their project based Preferred from food and fashion industry only

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3.0 - 6.0 years

4 - 7 Lacs

Bengaluru

Remote

Key Roles/Job Summary The role manages to Sourcing at Apollo Pharmacy. This individual will be responsible to deliver project related activities and coordinate with cross functional business teams in to open new stores sourcing/ maintenance/ Civil works. The individual will be partnering with our vendors and Suppliers in planning and executing the projects. Key responsibilities for sourcing: Managing the team and reporting daily updates to central team, co-ordinating with cross functional teams within the organization and other business units. Build strategies on new locations where we are not present & make cluster mapping sheets Work with business team to identify the new location in various areas in cities and districts. Understanding the requirements to open a store and should be well versed with the location parameters such as demographical, geographical & sociographical. Required good negotiation skills to negotiate with landlords/owners of the premises & need to collect required documents of the premises and validate the documents & complete the agreement signing procedures. Required good knowledge on measuring the site Able to handle extensions, renewals and security deposits with the existing stores. Skills Required Led a high impact driven role within retail for a growing organization. Experience in working with store maintenance and process of new store identification Experienced using in basic Microsoft Excel & Power Point Up to date in market trends on rent, availability of spaces and geographic conditions of the area Soft parameters Required Presentable and good communication skills Position Specification Must have at least 5+ years in retail, preferably in maintenance/ identifying new stores/ opening new stores Engineering degree would be an added advantage with expertise in civil or related fields

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5.0 - 9.0 years

0 Lacs

delhi

On-site

About Headsup B2B Headsup B2B is an innovative online B2B marketplace revolutionizing raw material sourcing. We're expanding into physical retail and seeking a visionary Retail Store Setup & Operations Manager to build our Franchise retail model from the ground up. About The Role This is a unique opportunity to build our retail presence from scratch. You'll be the architect of our retail stores, owning the entire process from initial concept and strategy to launch and ongoing operations. This is a hands-on, high-impact role where you'll shape the future of our retail division. Key Responsibilities Strategic Planning & Franchise Model Development: Develop the retail strategy and operational plan, defining our Franchise model. Conduct extensive market research and competitive analysis to inform all decisions. Define the target franchisee profile and value proposition. Develop and manage the retail budget. Store Setup & Launch (Multiple Locations): Lead all aspects of new store openings: site selection and analysis, lease negotiations, store design and layout, vendor management and procurement (fixtures, equipment, inventory), licensing and permits, construction oversight, pre-opening marketing, and grand opening execution. Operational Framework Development: Create all operational procedures, policies, and KPIs from scratch, covering inventory management, merchandising, customer service, sales, staffing, security, and all other essential functions. Develop franchise operating manuals and training materials. Implement and manage POS and other retail systems. Franchisee Recruitment & Support: Develop a franchisee recruitment strategy. Assist in the franchisee onboarding process. Provide ongoing support to franchisees, including training, marketing assistance, and operational guidance. Sales & Customer Relationship Management: Develop and execute sales strategies tailored to the B2B customer base. Build and maintain strong relationships with key accounts and local businesses. Implement customer loyalty programs and promotions. Qualifications 5+ years of proven experience in retail store setup and operations (home improvement segment preferred). Demonstrated ability to build retail operations from the ground up, including multiple store launches. Experience in franchise model development and support is highly desirable. Deep understanding of retail operations, B2B customer needs, and the building materials industry. Exceptional leadership, communication, interpersonal, analytical, and problem-solving skills. Proven ability to manage budgets, vendors, and teams. Skills: strategic planning,team leadership,retail,customer relationship management,strategic management,market research,franchise model development,problem-solving,operational procedures,budget management,vendor management,store setup,sales strategies,

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3.0 - 8.0 years

13 - 18 Lacs

Pune, Mumbai (All Areas)

Work from Office

Should have a exposure of handling multiple store of any Jewelry Brand Should able to speak local language Regards Suraj 9560784237

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4.0 - 7.0 years

5 - 8 Lacs

Bengaluru

Work from Office

We are hiring for full-time on-site Assistant Store Managers for multiple adidas stores in Bangalore. You will be responsible for day-to-day tasks: Drive store performance by taking ownership of sales & KPIs, Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities Train and develop a staff to consistently perform to company standards Control store expenses, including staffing, supplies, and services Adhere to processes regarding merchandise display and physical inventory Requirements: 5+ years working experience in retail industry in sales with proven track record to meet or exceed targets and goals, 1+ years above team management experience and ability to manage team member and meet sales target in a fast-paced working environment Excellent written and verbal communication skills Ability to communicate relevant information to all levels of the organization Strong knowledge and proven work experience with retail store operations and systems Benefits/perks like : 6 days work with 9hrs/day Uniform Allowance Mobile Expenses Earned Leave Medical Domiciliary Reimbursement as per company policy over and above Medical Insurance Life Insurance Medical Insurance Accidental Insurance Employee Product Discount Coupons Gratuity Provident Fund

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1.0 - 5.0 years

2 - 4 Lacs

Jangipur, Gangtok, Kurseong

Work from Office

Store Manager & Sales Associates required in multiple locations of East Store Manager Vacancy- 10 Must be from the Retail background with more than 5 years experience as Manager Must be HS / Graduate Must be ready work in any vacancy locations of North East Must be comfortable to go for 20 days training in Lenskart Academy-Gurgaon Sales Associate Vacancy- 20 Must be from the Retail background with 1-3 years of Experience Must have all the Experience related documents Must be comfortable to go for 20 days training in Lenskart Academy-Gurgaon Must be an Immediate joiner. Must be a local candidate from a specific hiring locations Job Locations- Kurseong, Gangtok, Hojai, Jowai, Jangipur, Rourkella, Lohardanga, Bargarh, Jagatsinghpur, Salary Sales Associate - upto 21.5k CTC Store Manager- upto 34k CTC Contact Person- Sourav Datta / sourav.datta@lenskart.com Contact Number_ 7872605328

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3.0 - 8.0 years

3 - 4 Lacs

Pune

Work from Office

Responsibilities: * Manage inventory levels & stock control * Ensure accurate record keeping & reporting * Oversee store operations, supervise team * Collaborate with supply chain on logistics & deliveries Over time allowance Annual bonus Gratuity Provident fund Prevention of sexual harrassment policy Health insurance

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5.0 - 8.0 years

7 - 9 Lacs

Chennai

Work from Office

Key responsibilities Evaluation of new market potential with competition business analysis before going for expansion. Identification of key retail location after comprehensive analysis of market mapping, zoning & neighborhood brands mix. Prepare new store business proposal note, P&L working in coordination with finance department. Negotiation & closure of transaction at best possible commercials followed by documentation & statutory compliance. Ensure complete coordination with project & operation team for timely launch of the store. Strong industry network & relationship with IPCs, real estate consultants, Mall developers to get more property options & market updates. Timely renewal of agreement for the existing operational store at competitive commercials to continue with future business. Constant monitoring of rent to revenue ratio (RR), Revenue Per sq. feet ( RPS) to plan for any Renegotiation, Resizing, Relocation of exiting operational stores . Review new store business performance (Daily / weekly / Monthly) to understand if any support specific action required. Track upcoming emerging markets & new mall developments to create pipeline Preferred candidate profile QSR/Restaurant domain experience in property acquisition will be preferred. 5+ years of experience Self-starter & excellent negotiation skills Excellent communication (verbal & written) and interpersonal skills, Strong organizational skills with working in teams. Good at Multi-tasking and coordination Attention to detail.

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0.0 - 5.0 years

1 - 2 Lacs

Navi Mumbai, Ambarnath

Work from Office

Roles and Responsibilities Assist in daily store operations, including material receipt, storage, and inventory management. Perform stock taking and reconciliation to ensure accurate tracking of materials. Maintain a clean and organized warehouse environment by ensuring proper stores maintenance. Provide support to the team in managing mechanical equipment related to stores operations. Participate in store planning activities such as setting up new stores or expanding existing ones.

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3.0 - 7.0 years

2 - 4 Lacs

North Goa, Ahmedabad

Work from Office

Store Manager from QSR industry with 4–8 yrs experience in managing stores, driving business growth, leading operations, boosting sales, team handling, ensuring customer satisfaction, and maintaining compliance standards.

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Seeking a dynamic Store Manager to lead our team, drive sales, and manage all store operations. You will oversee inventory, customer service, and procurement to ensure an exceptional retail experience. Ideal for a results-driven leader.

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3.0 - 8.0 years

1 - 5 Lacs

Kanpur

Work from Office

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : Salary +Incentive

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4.0 - 9.0 years

3 - 5 Lacs

Ahmedabad

Work from Office

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

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5.0 - 10.0 years

15 - 30 Lacs

Bengaluru

Work from Office

Job Title: Retail Store Expansion Manager (Projects | South India) Location: South India | Extensive Travel Required Function: Retail Expansion & Projects Experience: 5-10 Years About Aramya: At Aramya, were redefining fashion for India’s underserved Gen X/Y women, offering size-inclusive, comfortable, and stylish ethnic wear at affordable prices. Launched in 2024, we have already achieved 40 Cr in revenue in our first year, driven by a unique blend of data-driven design, in-house manufacturing, and a proprietary supply chain. Today, with an ARR of 100 Cr, we’re scaling rapidly with ambitious growth plans for the future. Our vision is bold to build the most loved fashion and lifestyle brands across the world while empowering individuals to express themselves effortlessly. Backed by marquee investors like Accel and Z47, we’re on a mission to make high-quality ethnic wear accessible to every woman. We’ve built a community of loyal customers who love our weekly design launches, impeccable quality, and value-for-money offerings. With a fast-moving team driven by creativity, technology, and customer obsession, Aramya is more than a fashion brand—it’s a movement to celebrate every woman’s unique journey. Role Summary: We’re looking for a passionate Retail Store Expansion Manager to lead new store rollouts and support our aggressive offline retail expansion in South India. The role involves end-to-end project ownership—from store design and complete fit out to post-launch maintenance. You’ll ensure projects are delivered on time, within budget, and in line with Aramya’s aesthetic and functional expectations. Key Responsibilities: 1. Store Setup & Execution Drive project execution of new stores, including layout, interiors, fixtures, branding, and utilities. Select and manage external vendors, contractors, and design partners. Ensure on-time, cost-effective store openings while maintaining brand standards. Implement structural modifications and upgrades for existing stores as needed. 2. Budgeting & Vendor Management Create and manage CAPEX budgets and project P&Ls for each store. Identify cost-saving levers without compromising customer experience or design integrity. Maintain strong working relationships with vendors, brokers, and execution partners. 3. Maintenance & Ongoing Improvements Monitor store infrastructure across South India and drive timely upkeep and repairs. Support expansion process optimizations based on business needs and market response. Qualifications & Skills: 5–10 years of experience in retail expansion, projects, or real estate in fashion, lifestyle, FMCG, or quick commerce domains. Excellent negotiation and vendor management capabilities. Proven ability to manage multiple projects simultaneously in a fast-paced environment. Sound knowledge of store layout, interior execution, and retail brand aesthetics. Hands-on experience in cost control, budgeting, and project tracking. Strong interpersonal skills and ability to work cross-functionally. Willingness to travel extensively across the region.

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5.0 - 10.0 years

3 - 5 Lacs

Mumbai

Work from Office

Title Store Manager Reporting to Area Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

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4.0 - 9.0 years

3 - 5 Lacs

Patiala

Work from Office

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement.

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