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Zonal Head- Retail Operations Ferns N Petals

10.0 - 15.0 years

20 - 25 Lacs

gurugram

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The Zonal Head Operations is a senior leadership role responsible for driving operational excellence, revenue growth, and customer experience across all Dark Stores and Hybrid COCO Stores within the assigned zone. This role ensures that every store consistently delivers on performance across E-commerce fulfillment, Walk-in Retail, Hyperlocal delivery, and Marketplace operations. The position leads a team of Area Managers, who in turn manage Store Managers, ensuring operational, quality, and financial KPIs are met according to FNP standards. Role & responsibilities 1. Zonal Leadership & Strategy Execution Own the complete operational performance of 3040 stores within the assigned geography. T...

Posted 1 day ago

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