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5.0 - 10.0 years

3 - 7 Lacs

Bengaluru

Work from Office

1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in Karnataka

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9.0 - 14.0 years

6 - 14 Lacs

Gurugram, Manesar

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the management and control of raw materials used in footwear production. This includes inventory management, procurement, and ensuring the availability of necessary materials for production while minimizing waste and optimizing costs.

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1.0 - 2.0 years

1 - 2 Lacs

Bengaluru

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1. 1-2 years experience in retail stores as a store manager 2. Drive sales in Bangalore Store 3.Pop ups and activities at a store to drive foot falls. 4. Manage stock and maintain daily inventory at the store

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4.0 - 8.0 years

4 - 5 Lacs

Pune

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Store Manage required to perform duties like monitoring inventory levels, Maintain Accurate and timely reports, Well versed with store management systems such as FIFO, LIFO etc. must have knowledge of ISO14001 , 45001 and IATF Required Candidate profile 4 + yrs. experienced professional required in inventory management, supply chain optimization. Proficient in stock control, storage management, for an automotive industry .

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6.0 - 10.0 years

0 - 0 Lacs

Ghaziabad

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Overall handing the Stores Activities, like Materials Receipt, Material Identify Material Issue, Physical Verification & Reconciliation, Keep the records of purchase and scarce items. Send CV's at tushar.kumar@ashtechgroup.in

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1.0 - 3.0 years

1 - 3 Lacs

Bharuch, Navsari, Ahmedabad

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We required Graduate person Department : Store Location : Surat Post : As Store Supervisor Salary : 25000 TO 35000 Time : 9 to 7 Mo No : +91 90816 99500 / 90816 99400 /+91 90816 88600 / 90816 99800

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4.0 - 9.0 years

3 - 8 Lacs

Kolar, Bangalore Rural, Bengaluru

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Key Responsibilities Store Operations Driving Sales & Customer service People Management Process & SOP Management Inventory Management Reduction of shrinkage & Total Loss Monitor and control expenses through efficient store operations. Impart training to store staff and equip them with the skills to understand and fulfill consumer needs & Conduct time to time OJT for the respective team To ensure timely flow of information to facilitate reviews, reporting and initiation of action. To Maintain All Store reports and data analysis To Maintain Hygiene: Ensure the store and store vicinity is neat and clean all the time Desired Skill-Set Dynamic professional with excellent communication skills In-depth experience in back-end & front-end retail operations. Expertise in functions like Operations, Merchandising, Customer Service, Quality, Inventory Control, MIS, Revenue Generation and Promotional Offers. Leadership skills with the ability to drive and motivate performance through effective feedback. Eligibility: Education: (Minimum Qualification) Graduate in Any Stream Experience: 1. Store Manager: Experience: Min. 8 Yrs to Max. 13 Yrs 2. Assistant Store Manager: Experience: Min. 5 Yrs to Max. 8 Yrs 3. Department Manager: Experience: Min. 2 Yrs to Max. 5 Yrs Job Location: Anywhere in Karnataka Note:- Candidate should be willing to join/ relocate anywhere in Karnataka. Candidate should not have appeared for interview within last Six months at any location for any position

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6.0 - 11.0 years

4 - 6 Lacs

Mumbai

Work from Office

Responsibilities: * Manage inventory levels & stock control * Ensure customer satisfaction * Oversee store operations & staff management * Collaborate with sales team on promotions & merchandising * Good Experience in Garments Industry * Fashion Annual bonus

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2.0 - 6.0 years

4 - 4 Lacs

Amritsar

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Purpose and Scope of position: This position contributes to our success by: 1. Leading the store operations & the team of store partners to create and maintain the Starbucks Experience for our customers and partners. 2.The main areas of work of a store manager involves reaching sales targets and increasing profits, dealing with customer service issues, staff management, safety and security issues. 3.The store manager is responsible for modeling and acting in accordance with TATA Starbucks Limited guiding principle. Roles and Responsibilities : Responsibilities and essential job functions include but are not limited to the following: Completes store operational requirements by scheduling and assigning partners; following up on work results. Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements. Maintains and models a calm demeanor during periods of high volume or unusual events. Continues to keep store operating to standard and sets a positive example for the shift team Displays a customer first attitude by training and holding partners accountable for delivering legendary customer service. Supervisory Responsibilities: Interviewing & training partners, planning, assigning and directing work Regular interaction/ review with the team Encourage team to take independent decisions Conduct goal setting Developing strategic and operational plans for the work group, managing execution and measuring results Appraising performance, Coaching, counselling, and disciplining Ensures partners adhere to legal and operational compliance requirements Achieves financial objectives based on the annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank Ensures standards for quality, customer service and health and safety are met Accountable to improve and increase store performance for the growth of the organization. Desired Candidate Profile : At least 2 years of experience of leading store operations in QSR/ Retail/ Hospitality Perks and Benefits : 5 Day workweek College education offered to all partners Best in class Meal beverage benefit Medical Insurance coverage extended to offer parental coverage with no copay Mental well being support to partners & families Starbucks Global Academy extended to partners & families Opportunity to create a positive community impact

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6.0 - 11.0 years

5 - 15 Lacs

Mumbai Suburban, New Delhi, Hyderabad

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Leadership & Team Management Sales & Revenue Growth Customer Experience Inventory Management Visual Merchandising Operational Efficiency Financial Management Staff Development Loss Prevention Community Engagement

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2.0 - 7.0 years

2 - 4 Lacs

Rajahmundry

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1 Sales Target Achievement 2 Customer Service 3,Visual Merchandising 4.MIS and Reporting Required Candidate profile Good communications skills

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5.0 - 10.0 years

3 - 6 Lacs

Agra

Work from Office

1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in MP and CG Perks and benefits Fooding+ Canteen Facilities

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2.0 - 12.0 years

33 - 50 Lacs

, Australia

On-site

URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Retail Manager Responsibilities: Hire and train staff. Assign staff to shifts. Motivate staff members during busy shifts. Listen and respond to customers complaints. Order stock for the store. Create and maintain monthly budgets. Prepare pay slips for staff. Meet monthly and annual sales targets.

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2.0 - 5.0 years

4 - 7 Lacs

Patiala, Ambala

Work from Office

LJ Eye Institute is looking for Store Manager to join our dynamic team and embark on a rewarding career journey. Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in - store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

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3.0 - 5.0 years

2 - 3 Lacs

Udaipur

Work from Office

Working Hours: 9:15 AM to 7:15 PM Experience Required: Minimum 3 years Skills : Proficiency in store management software and Microsoft Excel Job Responsibilities: Manage and maintain all billing copies and records Monitor CCTV cameras and supervise store activities Oversee material handling and stock movement Ensure timely building maintenance and cleanliness Maintain organized documentation and follow-up systems We are looking for a responsible and experienced Store Manager to handle daily operations smoothly and maintain discipline and accountability at our store.

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1.0 - 6.0 years

2 - 7 Lacs

Gurugram

Work from Office

Responsible for overall store operations, experience in Store/Outlet Management, retail loss prevention techniques, Excellent leadership qualities, including the ability to manage and motivate a team. Responsible for overall store operations. Required Candidate profile Experience 0-7 Yrs Will be responsible for ensuring customer satisfaction, managing customer service, overseeing store management, retail loss prevention, Billing, Invoicing, boarding, training,

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4.0 - 9.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Any 12th Pass/ 10th Pass/ Any Grad Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

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4.0 - 9.0 years

3 - 4 Lacs

Amritsar

Work from Office

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Graduate Age Limit-upto 35 years old Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

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4.0 - 9.0 years

3 - 4 Lacs

Vapi

Work from Office

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Graduate Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

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2.0 - 7.0 years

2 - 3 Lacs

Osmanabad

Work from Office

JOB DESCRIPTION-STORE MANAGER Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership plan Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company development training modules (Attrition Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to Control) execute the developmental plan Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Cash & Inventory Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions management are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart CustomerEnsuring that all store employees, including the Optometrist, are taken care of and their issues Supervision are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees SOP adherence & implementation Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the storeMaintaining the store as per Lenskart standards, regularly cleaning the frames and other Store upkeep & maintenance equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

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4.0 - 9.0 years

3 - 6 Lacs

Jamshedpur

Work from Office

STORE MANAGER Title - Store Manager Reporting to - Area Operations Manager Skip Level - City/Zonal Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Customer focus: Driving Net Promoter Score Striving to have long lasting and fruitful relationships with each of our customers Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Driving sales vs. plan Assessing field capability and establish performance priorities at group level Assisting in recruiting and selecting high potential staff People development Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates ,Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan (Attrition Control) Understanding the reasons for attrition and taking measures to control it ,Monitoring cash reconciliation to ensure there is no mismatch of store funds ,Ensuring availability of required merchandise and services Conducting stocktakes regularly Cash & Inventory management Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Supervision Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the team shift timings to meet the store and business needs and demands Ensuring staffing levels are adequate to effectively operate the store SOP adherence & implementation Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Store upkeep & maintenance Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

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2.0 - 7.0 years

2 - 3 Lacs

Kottayam

Work from Office

JOB DESCRIPTION-STORE MANAGER Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership plan Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company development training modules (Attrition Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to Control) execute the developmental plan Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Cash & Inventory Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions management are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart CustomerEnsuring that all store employees, including the Optometrist, are taken care of and their issues Supervision are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees SOP adherence & implementation Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the storeMaintaining the store as per Lenskart standards, regularly cleaning the frames and other Store upkeep & maintenance equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

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6.0 - 11.0 years

8 - 13 Lacs

Shimoga

Work from Office

We are seeking a highly motivated individual to join our team as a SM -007. The ideal candidate should have 1-8 years of experience in customer value maximization or related skillsets. As a SM -007, you will be responsible for driving customer value and maximizing customer satisfaction through effective strategies and solutions. You will work closely with cross-functional teams to identify and understand customer needs, develop tailored solutions, and ensure the successful delivery of products and services. Your primary goal will be to cultivate strong customer relationships and drive revenue growth. Key Responsibilities: Collaborate with cross-functional teams to identify and understand customer needs, preferences, and pain points. Develop and implement strategies to maximize customer value and satisfaction. Analyze customer data and feedback to identify areas for improvement and drive innovative solutions. Monitor market trends and competitor activity to anticipate customer needs and stay ahead of industry developments. Foster strong customer relationships through effective communication and regular follow-ups. Collaborate with sales teams to identify upsell and cross-sell opportunities and drive revenue growth. Ensure the successful delivery of products and services to meet customer expectations and timelines. Conduct regular performance analysis and reporting to track progress and make data-driven decisions. Stay updated with industry best practices and emerging trends within customer value maximization. Required Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proven track record of driving customer value and satisfaction. Ability to collaborate effectively with cross-functional teams. Proficient in data analysis and reporting. Knowledge of industry best practices and emerging trends. Ability to adapt to a fast-paced and dynamic work environment. Strong organizational and time management skills. Proficiency in using CRM software and other relevant tools. Education and Experience: Bachelor's degree in business, marketing, or a related field. 1-8 years of experience in customer value maximization or relevant skillsets. Experience in the industry is desirable. Additional Information: This is a full-time position based in . Travel may be required for client meetings and industry conferences.

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4.0 - 9.0 years

1 - 3 Lacs

Madhubani

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Store Manager Reporting toArea Operations Manager Skip Level City/Zonal Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Area Activities expected to be performed by a Lenskart Store Manager Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Customer focus: Driving Net Promoter Score Striving to have long lasting and fruitful relationships with each of our customers Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Driving sales vs. plan Assessing field capability and establish performance priorities at group level Assisting in recruiting and selecting high potential staff People development Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan (Attrition Control) Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Cash & Inventory management Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Supervision Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store SOP adherence & implementation Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Store upkeep & maintenance Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

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4.0 - 9.0 years

1 - 3 Lacs

Vijayawada

Work from Office

Store Manager Reporting toArea Operations Manager Skip Level City/Zonal Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Area Activities expected to be performed by a Lenskart Store Manager Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Customer focus: Driving Net Promoter Score Striving to have long lasting and fruitful relationships with each of our customers Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Driving sales vs. plan Assessing field capability and establish performance priorities at group level Assisting in recruiting and selecting high potential staff People development Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan (Attrition Control) Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Cash & Inventory management Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Supervision Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store SOP adherence & implementation Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Store upkeep & maintenance Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

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