Store Manager / Floor Manager

Job Description

Retail Operation: Effectively manage the retail shop within the defined policies and guidelines of the company, ensuring 100% customer satisfaction at all times. Control day-to- day operations by scheduling manpower, ordering stock and developing the team. Ensures maintenance of the facility and the equipment. Ensures efficient ordering to maintain product availability and minimize nonmoving stock. Maximize sales by displaying high level of salesmanship and building a team obsessed with sales. Ensuring proper merchandise in the store Manage, maintain and submit timely report as required of all merchandise and non- merchandise stock. Accountable for Inventory handling and minimizing the stock variance. Building and retaining customer relationship through continuous interaction and customer engagement. Meeting the targets as set by the company by adhering to the company rules and regulations. Maintain security controls-cash, keys, alarms and stock. Team Management: Ensure that the staff is fully updated and trained on product knowledge, Schemes and customer service expectations. Supervise all activities of staff to make sure the business is performing well in all areas including sales, service, security, presentation, merchandising, stock control, effective employee turnover. Creating growth path for deserving, identified and eligible employees.