Store Manager - Electronics Digital Stores

As a candidate with a CDIT background and 6-8 years of managerial experience, with a minimum team-handling experience of 25 employees in your current or past role, you are the ideal fit for the position of Store Manager at our company. Role Overview: You will be responsible for managing the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel, and adherence to company norms. Key Responsibilities: - Set store sales plans and quotas aligned with business objectives. - Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. - Implement production, productivity, quality, and customer service standards. - Recommend product lines and ensure appropriate merchandise mix. - Drive sales, margin, shrink control, inventory management, and cost optimization. - Manage commercials and statutory compliance. - Manage performance and foster teamwork among store staff. - Identify and develop talent for critical positions. - Address customer feedback to improve service and processes. - Stay updated on competition and manage customer escalations. - Drive local events and promotions as per the marketing calendar. - Promote a "Customer Obsessed Culture" to prioritize customer centricity. Qualification Required: - Graduation/ Post Graduation Additional Details: You will be evaluated based on Key Performance Indicators that include Business Management, Discount Management, Brand share, Finance, Customer Experience, People Management, Business Acumen, and Jio Business activations. Company values functional competencies such as Operational Effectiveness, Finance Management, Analysis and Problem Solving, and Results Orientation. Moreover, behavioral competencies like Self-Development, Emotional Intelligence, Customer Service Orientation, People Management, Communication, and Teamwork and Collaboration are essential for success in this role.,