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3.0 - 8.0 years
0 Lacs
delhi
On-site
You are a highly skilled and detail-oriented Field Engineer with strong technical expertise, excellent communication skills, and the ability to work in fast-paced, time-sensitive environments. Holding Linux and CCNA certifications, you have proven experience in IT infrastructure and broadcast environments. Your responsibilities include installing, configuring, troubleshooting, and supporting front-end client systems in complex Broadcast IT setups. Working independently while collaborating with senior engineers for escalations, you analyze and resolve technical issues quickly or escalate them when required. Handling customer support calls, you gather complete details of issues to ensure timely resolution. Providing technical support via phone, remote access, onsite visits, and email for critical live broadcast systems is crucial, along with maintaining clear, consistent communication with customers and senior team members for regular updates on case progress. Documenting and updating details of installed systems and software at customer sites is also part of your role, as well as submitting periodic technical reports, case updates, and expense sheets to reporting officers. To excel in this role, you should have 3 to 8 years of professional experience in IT or broadcast engineering. Strong knowledge of Networking, IT Servers, Storage (SAN/NAS), and troubleshooting is essential. Hands-on experience in managing on-premises servers and enterprise storage systems is required, along with proficiency in Windows and Linux operating systems. Your excellent communication and interpersonal skills are key, along with familiarity with Broadcast IT administration and Broadcast workflows. Knowledge of Avid Products and Avid Broadcast workflows is a strong advantage.,
Posted 19 hours ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You should have a minimum of 3-5 years of experience in IT infrastructure support. As a suitable candidate for this position located in Noida, you are required to hold a degree in B.E/B.Tech/BCA/MCA. Your key responsibilities will include providing support for Microsoft Windows platforms such as 2008, 2012, and higher. It is essential that you have hands-on experience with Virtualization, Cluster, and Storage concepts. Proficiency in VMware is mandatory for this role. Your expertise should encompass Windows security configuration and analysis, with the ability to promptly identify and resolve any issues that may arise. A thorough technical understanding of Windows platform components including Windows, AD, VMware, and Hyper V is expected. You must also have experience in managing Windows heterogeneous platform environments, particularly MS Clustering. In addition, you will be responsible for troubleshooting and optimizing Microsoft infrastructure services like Active Directory, Group Policies, DNS, File and Print Services, Windows Clustering, SFTP, DFS, Certificate Services, and Remote Desktop Services. It is important that you create and maintain technical documentation outlining system configurations, procedures, and standards. You should be adept at controlling administrator rights on VM Infrastructure, utilizing VMware Converter Enterprise, and setting up resource pools, VMware Distributed Resources Scheduler (DRS) clusters, and VMware High Availability (HA) clusters. Your experience should also include ESXi Server installation, configuring virtual switches, network connections, port groups, and storage. Moreover, you are expected to have knowledge of Storage (SAN/NAS), backup and recovery mechanisms, migration tools like VMotion and Live Migration, as well as network installations, implementations, and configurations involving Cisco Routers and Switches. Familiarity with LAN, WAN, and Datacentre architectures, as well as services like DHCP, NTP, ARP, NAT, and ACL is essential. A solid understanding of TCP/IP networking, including IP classes, subnets, multicast, NAT, ACL, and IPV4 and IPV6 addressing is required for this role.,
Posted 1 month ago
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