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2.0 - 6.0 years
3 - 6 Lacs
hyderabad
Work from Office
Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. As an Identity and Access Management (IAM) professional, you will be responsible for ensuring the security and integrity of our IT systems and applications. You will design, implement, and maintain policies and systems that control user identities, credentials, roles, and permissions across various IT platforms and applications. You will also monitor and audit user activities, troubleshoot issues, and comply with IT standards and regulations. To succeed in this role, you will need strong technical skills, analytical thinking, problem-solving abilities, and knowledge of IT security best practices. Responsibilities Works independently on multiple IT projects as a project team member, occasionally as a project leader. Works on moderately-complex to complex system issues or projects that require increased skill in multiple IT functional areas. May coach more junior staff. Ensure release management and SDLC processes are followed Communicate verbally and in writing to technical and non-technical audiences of various levels both internally and externally Develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology Multitask in a fast-paced environment with a focus on timeliness, documentation, and communications with peers and business users Develops and manages IT systems for business units across the enterprise. Develops and implements strategies to follow IT policies and procedures Prepares status reports on related IT functions and related projects to ensure management is appraised of current workload. Involved in the evaluation of products and/or procedures to enhance productivity and effectiveness. Provides direct support to the business and IT staff. Gather and document requirements from relevant business owners Create and maintain documentation of system components and their operation Write unit and integration tests that ensure system reliability Help train end-users on the use of any new tooling Take ownership of tools and sub-components Properly support and manage user access and passwords per IT policies and procedures Proposes and implements systems enhancements that will improve the reliability and performance of the system. Monitors usage and performance. Installs, maintains, and upgrades internal server hardware and software systems used for designing and developing company products. Troubleshoots server, software, and hardware issues. Assists with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs. Researches, evaluates, and recommends software and hardware products. Maintain a secure systems environment. Provides new hardware specifications based on application needs and anticipated growth. Performs other related duties as assigned. Knowledge and Experience Bachelors degree in Computer Science, Information Systems, or an equivalent combination of education, training, or work experience Knowledge of relevant IT system issues, techniques, and implications across more than one server platform. Must have extensive knowledge in networking, databases, systems, and/or Web operations with a primary focus on IT system administration, IT application administration but may be involved in developing enterprise IT strategies, management of projects and more complicated issues. Typically requires four (4) or more years of combined IT and Identity Access Management work experience with a broad range of exposure to systems analysis, applications development, along with infrastructure design and administration with at least two (2) years of experience in the IT Engineering role. Professional certification such as CISSP, CISM, etc. is strongly preferred. Preferred Knowledge of ICE business environment and the ability to evaluate implications of changes to IT systems Knowledge of relevant legal and regulatory requirements Knowledge of common Identity Access Management frameworks Experience working with a diverse range of data sources/streams and managing these effectively Excellent analytical, decision-making, and problem-solving skills Knowledge of multiple operating systems and related utilities and hardware Knowledge of storage management, TCP/IP, and network monitoring and tools Knowledge of Database design and Running SQL commands Knowledge or Hands on Experience writing and running scripts. Knowledge of technical writing principles and practices Skill to effectively analyze and solve problems Skill in software installation and maintenance Ability to work independently as well as with a team Ability to communicate effectively verbally and in writing Ability to establish and maintain effective working relationships Strong background in operations, processes, solutions, and technologies Strong understanding of policy, compliance, and best practice Identity Access Management principles Working knowledge of Linux, Windows, and Network Operating Systems Knowledge of infrastructure, key processes, and technology-oriented risk issues, specifically around Identity Access Management and privacy Experience with enterprise risk assessment methodologies Proficiency in project management Results oriented, business focused, and successful at interfacing across multiple organizational units Experience with SaaS Solutions and Vendor Mgmt. (i.e. Vendor Ticketing Support and Escalations)
Posted Date not available
4.0 - 8.0 years
6 - 10 Lacs
hyderabad
Work from Office
Responsible for deploying the release of new technologies as well as the design, installation, configuration, maintenance and system integration testing performance of PC/server operating systems, related utilities and hardware Responsibilities Installs, maintains, and upgrades internal computer hardware and software systems used for designing and developing company products Supporting Ansible and Red Hat Enterprise Linux Proposes and implements systems enhancements that will improve the reliability and performance of the system Provide tier II support troubleshooting server software and hardware issues Trains personnel on system usage Assists with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs Researches, evaluates, and recommends software and hardware products Performs other duties as required Knowledge and Experience Bachelor s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience Requires six (6) or more years of demonstrated experience Experience in Ansible creating playbooks and roles Experience supporting Red Hat Linux and Ansible Automation Platform Knowledge of Git and Azure DevOps Knowledge of multiple operating systems and related utilities and hardware Knowledge of storage management Knowledge of TCP/IP Knowledge of technical writing principles and practices Skill to effectively analyze and solve problems Skill in software installation and maintenance Ability to work independently as well as with a team Ability to communicate effectively verbally and in writing Ability to establish and maintain effective working relationships with employees, vendors, clients and public Preferred Knowledge and Experience Experience supporting AIX and OpenShift platforms
Posted Date not available
5.0 - 10.0 years
3 - 7 Lacs
hyderabad
Work from Office
Software Assistance: Provide hands-on support for lab users with Apple s media creation software, such as Final Cut Pro, iMovie, GarageBand, Logic Pro, and Motion. Guide users in editing video, creating audio projects, and troubleshooting software issues such as crashes, file errors, or missing codecs. User Guidance: Help users with media file management, including importing/exporting files, file conversions, and backup processes. Ensure users understand how to use various tools effectively for their creative projects. Assist students and faculty with Apple system usage, including navigation macOS, iOS, and essential software like Final Cut Pro, Logic Pro, and Keynote. Provide one-on-one or group support to help students in using Apple devices. Basic hands on understanding of hardware and software. Basic knowledge of macOS, iOS, and Apple hardware Required Knowledge on Apple system configuration and storage management Assist in organizing workshops and training sessions on Apple technology for students and staff Guide users on best practices for file management, cloud storage, and collaboration tools. Ensure lab equipment is organized, clean, and ready for use. Maintain an inventory of devices and accessories, and monitor system performance, and report any technical issues to the IT department Maintain an updated record of lab schedules, software versions, and user activity. Some understanding of media technology would be an added advantage.
Posted Date not available
8.0 - 11.0 years
25 - 30 Lacs
hyderabad
Work from Office
PAAS/DBA L2-L3 Engineer Experience: 6+ Mode of Hire : Fulltime Job Summary: We are seeking an experienced and versatile Database Administrator with strong expertise in Microsoft SQL Server and Oracle Database administration. The ideal candidate will also have hands-on experience with Oracle ASM, RAC, and OEM , VMware vCenter , Windows and Linux server administration , and DevOps tools such as Terraform and Ansible . This role involves designing, implementing, and maintaining robust database environments, ensuring high availability, performance, and security, while contributing to automation and infrastructure improvements through collaborative teamwork and best practices. Key Responsibilities: Database Administration Strong knowledge of database architecture, performance tuning, and high-availability solutions Install, configure, upgrade, and maintain Microsoft SQL Server and Oracle Database environments across production, test, and development landscapes. Manage Oracle Automatic Storage Management (ASM) , configure and monitor Real Application Clusters (RAC) , and administer Oracle Enterprise Manager (OEM) for proactive database monitoring and management. Perform advanced database performance tuning , query optimization, and capacity planning to ensure optimal system performance. Implement, test, and maintain robust backup and disaster recovery solutions ( RMAN , SQL Server AlwaysOn Availability Groups , log shipping, replication).
Posted Date not available
3.0 - 7.0 years
5 - 8 Lacs
bengaluru
Work from Office
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Why You ll Love This Role Join Thermo Fisher Scientific s Knowledge Management team and influence how our global teams access and share critical information. You ll use and enhance our SharePoint and ServiceNow platforms to streamline collaboration, boost efficiency, and safeguard our data. This role provides an opportunity to improve new skills, work closely with diverse clients, and **craft*the trajectory of information exchange in a company driven by purpose. What You ll Do Lead Operational Excellence: Drive daily operations of our KM tools, ensuring ServiceNow and SharePoint run smoothly and efficiently. Enable Collaboration: Guide project teams from kick-off through adoption, helping them craft, configure, and launch SharePoint solutions. Secure & Simplify Access: Manage user permissions and hierarchy so everyone gets the right level of access quickly and securely. Maintain & Optimize: Perform routine administration tasks site maintenance, file storage management, taxonomy organization and look for ways to automate repetitive work. Set Content Standards: Develop and enforce clear content guidelines, templates, and approval workflows to keep our SharePoint sites organized and user-friendly. Protect Our Data: Apply fundamental cybersecurity practices to safeguard SharePoint resources against threats. Mentor & Empower: Collaborate with page owners to provide hands-on training, governance support, and standard methodology advice. Gather & Align Requirements: Facilitate intake sessions, capture user needs, and translate them into actionable SharePoint improvements. Address Ad Hoc Needs: Tackle one-off support requests whether it s fixing a library issue or updating a page template. Cross Train & Innovate: Work closely with our ServiceNow colleagues to streamline knowledge article lifecycles and explore automation or AI improvements. What We re Looking For User First Approach: You ve provided outstanding support at all levels, from first-time users to executives. Project Savvy: You know how to guide work through a full lifecycle from requirements gathering to becoming available and adoption. Permission Pro: You can configure site, library, and list access with confidence and accuracy. SharePoint Know How: You bring hands-on experience with SharePoint Online and/or SharePoint 2019/2016, including content management strategies. Issue Solver: You solve document library, versioning, and access issues with ease. Process Communicator: You write clear procedures and user guides that help teams help themselves. Security Aware: You understand basic cybersecurity controls and apply them in an admin context. Growth Oriented: You re enthusiastic about acquiring knowledge in emerging KM tools, automation techniques, and efficiencies. What We Value At Thermo Fisher Scientific, we live our 4i Values every day: Integrity: We do what s right and speak up for better solutions. Intensity: We pursue continuous improvement with curiosity and drive. Innovation: We embrace automation and AI to work more diligently. Involvement: We collaborate across teams to share knowledge and achieve impact. Your Impact & Benefits Immediate Impact: Implement changes that make every user s life easier today. Career Growth: Gain exposure to brand new KM tools and craft your professional path. Inclusive Culture: We encourage applicants from all backgrounds and experiences. Mission Driven Work: Contribute to science that makes the world healthier, cleaner, and safer.
Posted Date not available
5.0 - 6.0 years
16 - 17 Lacs
bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Storage|Configuration - Zoning(Soft , Hard) / Unzoning / Rezoning | 4 - Advanced Secondary -> Technology | Storage Technologies, Understanding of|Data Deduplication | 4 - Advanced Primary -> Technology | Storage|Physical Storage Management: Assigning and unassigning Disk Ownership | 4 - Advanced Secondary -> Technology | Storage Technologies, Understanding of|Virtualization | 4 - Advanced Delivery Skills : 1. Technology Management: Responsible for overall Storage technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching 3).Triage: Generally the L3 is the final level of escalation for all Storage related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report), - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
Posted Date not available
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