Apply Description DO YOU WANT TO BE A PART OF A WINNING TEAM AT A NATIONAL MULTI-FAMILY APARTMENT MANAGEMENT COMPANY that offers a competitive salary and a full benefits package, if so, please read further? Stonemark Management, a national management company is seeking highly motivated Regional Property Manager that lives in Atlanta, GA with property management experience. The individual must have strong oral and written communication skills and be able to motivate employees as well as maintain strong working relationships with owners, vendors, and the public at-large. Candidates must be able to accomplish a variety of goals and be results-oriented. Must have strong analytical and personnel management skills and be proficient in Microsoft Word and Excel. This position will report directly to the COO of the Company. The ideal candidate must live in Atlanta, GA. If you are interested in an environment that offers new opportunities/experiences every day please read further. Company offers a competitive salary and comprehensive benefits package that includes medical, dental, vision, life, flexible spending accounts, 401(k), apartment discount, vacation and sick time, and continued education and training, as well as many other benefits. Basic Function Responsible for the development of, and to achieve revenue, expense management, profit, and other financial goals while consistently providing customers, Property Managers/Supervisors and community residents with the highest quality of service and support possible. Regularly conducts effective property visits throughout the region/area, to ensure that Company and regional/area objectives are being attained. Carries out the Regional Manager’s responsibilities while performing the duties below personally or through subordinate supervisors. Principle Responsibilities The activities listed below are not all inclusive; however, they are indicative of the types of activities normally performed by the Regional Manager. Other duties inherent to the position may be assigned. Essential Functions Develops and implements a marketing/operational plan to achieve or exceed occupancy and financial goals for each community. Monitors and reports on financial and operational aspects for each community to the Owners and takes corrective action when appropriate. Makes recommendations to Owners capital improvements and operational matters. Must be attentive to potential fee management opportunities that may exist in his/her markets and advise the company of possible fee management opportunities. Implements company policies and procedures and monitors occupancy, expenses, and delinquencies at each community on a weekly basis. Conducts on-site inspections and approves invoices and service contracts. Determines rental rates and concessions based on market conditions, i.e. rates charged by competitors, vacancy rates by unit type, local economy, etc. Reviews, submits, and presents annual budget for each community to the Senior Management team. Analyzes financial statements and provides variance reports to Owners on a monthly basis. Assures that company policy is adhered to when overriding new resident applications. Responsible for discussing results of audio/video shop with Associates and for developing performance action plan when needed. Responsible for ensuring that all on-site policies and procedures are being performed per company policy. Approves Staffing; rental rates; non-budgeted expenditures above $500; move-in or lease renewal specials and/or concessions; on-site staff bonuses and commissions; long-term or short-term leases; advertising; bad-debt write-offs; salary increases, and service contracts. Partners with Human Resources to approve on-site Associate terminations. Partners with Ownership to approve all regional/national contracts. Develops Or Reviews And Submits For Review And Approval Annual budgets including capital expenditures. Annual marketing and management plans for communities. Policy deviations and all legal matters of the property. Unbudgeted expenditures over $1000. Requirements Education Training and Experience: Four year college degree or university program certificate preferred; plus three to five years related experience and/or training at the multi-site or property management level preferred. Must have a minimum of 5 years as a Regional Property Manager or equivalent combination of education and experience. Must have the ability to effectively analyze financial statements and budgets. Prefer CPM or CAPS designation for candidacy. Abilities And Aptitudes Must have the ability to interact effectively with Owners and all Stonemark Management Associates, Vendors, and Residents. Ability to define problems, collect data, establish facts, and draw valid recommendations and conclusions. Ability to professionally and promptly respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to professionally write correspondence for publication that conforms to prescribed style and format. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills Knowledge of math, finance, and real estate is essential. Organizational management, leadership, and good communications skills are essential to this position.
Apply Description The Director of Operations is a key executive leader responsible for overseeing the strategic and operational performance of the companys multifamily portfolio across all regions. This role is accountable for driving operational excellence, financial performance, asset preservation, and resident satisfaction through the leadership of Regional Managers and Vice Presidents. The Director of Operations will ensure consistent execution of corporate strategies, policies, and standards while fostering a culture of collaboration, accountability, and innovation. Requirements Key Responsibilities Strategic Leadership Collaborate with executive leadership to define and implement organizational goals, policies, and growth strategies. Translate company vision into actionable operational plans for each region. Participate in strategic planning, new business development, and portfolio expansion opportunities. Operational Oversight Lead, coach, and develop a high-performing team of Regional and Senior-level operations leaders. Conduct regular reviews of property financials, operational KPIs, and market conditions to ensure goals are met. Oversee property performance to maximize occupancy, NOI, and asset value. Implement operational best practices and standard operating procedures (SOPs) across the portfolio. Financial Management Supervise the preparation, review, and management of annual operating budgets and capital improvement plans. Analyze monthly financial statements, identify variances, and drive corrective actions to optimize performance. Develop strategies to control expenses, increase revenue, and enhance profitability. Owner & Client Relations Serve as the primary liaison between property management leadership and ownership groups (internal and external). Communicate regularly with owners regarding financial performance, operational initiatives, and strategic goals. Ensure timely and accurate reporting to ownership, including custom reports, forecasts, and project updates. Talent Development & Leadership Oversee recruitment, training, and performance management of operations leaders. Foster a positive, inclusive, and performance-driven culture that aligns with company values. Identify and develop high-potential team members for future leadership roles. Property Operations & Compliance Ensure compliance with company policies, local/state/federal regulations, and industry standards. Oversee execution of capital projects, physical inspections, and due diligence processes. Lead initiatives to enhance curb appeal, maintenance standards, and resident experience. Vendor & Contract Management Negotiate and manage national vendor contracts and service agreements. Drive cost savings and service improvements through vendor consolidation and performance management. Qualifications Bachelors Degree in Business Administration, Finance, Real Estate, or related field (Masters preferred) or minimum of 7-10 years of progressive experience in multifamily property management, with at least 5 years in a senior leadership role overseeing multiple regions. Proven track record of managing large teams and delivering operational and financial success across diverse markets. Deep understanding of multifamily operations, budgeting, maintenance, marketing, and capital planning. Strong leadership, coaching, and communication skills. Highly proficient in property management systems (e.g., Yardi, RealPage) and advanced Excel skills. Ability to travel regularly as needed. Core Competencies Strategic Thinking & Execution Financial Acumen Operational Excellence Leadership & Talent Development Communication & Interpersonal Skills Problem Solving & Decision Making Customer & Resident Focus Change Management Show more Show less
The Director of Operations plays a critical role as a key executive leader in overseeing the strategic and operational performance of the company's multifamily portfolio across all regions. In this position, you will be responsible for driving operational excellence, ensuring financial performance, asset preservation, and resident satisfaction through effective leadership of Regional Managers and Vice Presidents. Your primary focus will be on the consistent execution of corporate strategies, policies, and standards while fostering a culture of collaboration, accountability, and innovation. Your responsibilities will include collaborating with executive leadership to define and implement organizational goals, policies, and growth strategies. You will translate the company's vision into actionable operational plans for each region, participate in strategic planning, new business development, and portfolio expansion opportunities. As the Director of Operations, you will lead, coach, and develop a high-performing team of Regional and Senior-level operations leaders. Regular reviews of property financials, operational KPIs, and market conditions will be conducted by you to ensure goals are met. You will oversee property performance to maximize occupancy, NOI, and asset value, implementing operational best practices and standard operating procedures (SOPs) across the portfolio. Financial management will be a crucial aspect of your role, where you will supervise the preparation, review, and management of annual operating budgets and capital improvement plans. Analyzing monthly financial statements, identifying variances, and driving corrective actions to optimize performance will also be part of your responsibilities. Developing strategies to control expenses, increase revenue, and enhance profitability will be essential. In terms of owner and client relations, you will serve as the primary liaison between property management leadership and ownership groups (internal and external). Regular communication with owners regarding financial performance, operational initiatives, and strategic goals will be necessary. Ensuring timely and accurate reporting to ownership, including custom reports, forecasts, and project updates, will also be a key responsibility. Talent development and leadership will be another critical area where you will oversee recruitment, training, and performance management of operations leaders. Creating a positive, inclusive, and performance-driven culture that aligns with company values will be important. Identifying and developing high-potential team members for future leadership roles will also be part of your role. Ensuring compliance with company policies, local/state/federal regulations, and industry standards will be vital in property operations and compliance. Overseeing the execution of capital projects, physical inspections, and due diligence processes will be crucial. Leading initiatives to enhance curb appeal, maintenance standards, and resident experience will also be part of your responsibilities. Vendor and contract management will involve negotiating and managing national vendor contracts and service agreements. Driving cost savings and service improvements through vendor consolidation and performance management will be essential for operational efficiency. To qualify for this role, you should have a Bachelor's Degree in Business Administration, Finance, Real Estate, or a related field (a Master's degree is preferred) or a minimum of 7-10 years of progressive experience in multifamily property management, with at least 5 years in a senior leadership role overseeing multiple regions. A proven track record of managing large teams and delivering operational and financial success across diverse markets is required. In-depth understanding of multifamily operations, budgeting, maintenance, marketing, and capital planning is essential. Strong leadership, coaching, and communication skills are necessary, along with proficiency in property management systems (e.g., Yardi, RealPage) and advanced Excel skills. Regular travel may be required for this position. Key competencies for success in this role include strategic thinking and execution, financial acumen, operational excellence, leadership, and talent development, communication and interpersonal skills, problem-solving and decision-making abilities, customer, and resident focus, as well as change management expertise.,