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2 - 6 years
3 - 6 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: TIS Service Desk. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: TIS Service Desk. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Mumbai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: TIS Service Desk. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
1 - 3 years
4 - 7 Lacs
Mumbai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: TIS Service Desk. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
7 - 9 Lacs
Gurugram
Work from Office
We are looking for a Senior Embedded Engineer with strong hands-on experience in low-level embedded development . The ideal candidate should be proficient in communication protocols such as UART, SPI, I2C, MDIO , and have experience working with Keil IDE , STM32 , ESP32 , and similar microcontrollers. Knowledge of Realtek processors , RTOS , and network protocols like HTTP, TCP/IP, Web Sockets is a strong advantage. Role & responsibilities : Design, develop, and debug firmware for embedded systems using C/C++ . Implement and interface with protocols including UART, SPI, I2C, MDIO, GPIO , etc. Work on ARM Cortex-M microcontrollers (e.g., STM32 , ESP32 ) and Realtek-based processors. Develop and maintain projects using Keil, STM32CubeIDE , or equivalent toolchains. Implement and optimize networking protocols : TCP/IP, HTTP, Web Sockets , and custom lightweight protocols. Work with peripheral drivers and integrate third-party hardware modules. Write clean, efficient, and well-documented code with a focus on resource-constrained environments . Troubleshoot and resolve firmware issues using logic analyzers, oscilloscopes, and debuggers. Collaborate with hardware, QA, and software teams to deliver integrated solutions. Stay up to date with new microcontroller platforms, tools, and best practices in embedded design. Required Skills : Proficiency in embedded C/C++ and real-time debugging techniques. Strong experience with embedded communication protocols: UART, SPI, I2C, MDIO . Solid understanding of RTOS , interrupt handling, and low-power design. Experience with IDEs and toolchains such as Keil , STM32Cube , ESP-IDF , etc. Hands-on experience with networking protocols (HTTP, TCP/IP, UDP, WebSocket). Familiarity with Realtek processors or similar SoCs is a strong plus. Experience with version control (e.g., Git ), and CI/CD pipelines for firmware. Ability to read schematics and work closely with hardware engineers. Nice to Have: Knowledge of OTA (Over-the-Air) update mechanisms. Familiarity with MQTT , CoAP , or other IoT protocols. Experience working in IoT , Industrial Control , or Smart Devices . Exposure to bootloaders , secure firmware , or cryptographic libraries .
Posted 2 months ago
3 - 5 years
10 - 20 Lacs
Bengaluru
Work from Office
Role & responsibilities We are hiring for Embedded Engineers for one of our clients in Bangalore Direct Payroll No. of position - 3 Work Location - Bangalore we are seeking 3 Embedded Engineers through our T&M staff augmentation arrangement to work on designing and developing electronics and software systems for CubeSat satellites. Resources with 3-5 years of experience are required to contribute to critical technical projects and collaborate with the our client team to create innovative solutions. The technical expertise of these resources will be essential to our mission success. Key Responsibilities: Technical Implementation & Development: Contribute to the development of embedded systems for CubeSats. Follow technical roadmaps and adhere to best practices for firmware, hardware integration, and system reliability. System Programming: Implement embedded systems that control key functions of CubeSats, including power management, communication systems, and attitude determination and control systems (ADCS). Develop firmware for STM32 microcontrollers with hardware control. Payload Integration: Assist in the development of custom payloads. Support the integration of sensor arrays and data collection systems to meet mission requirements. System Optimization: Optimize code for resource-constrained environments, implement power management strategies, and develop solutions for radiation tolerance in space applications. Team Collaboration: Participate in code reviews and knowledge sharing within the team. Contribute to innovation and continuous improvement in development practices. Cross-Functional Coordination: Work with mechanical engineers, systems engineers, and mission specialists to ensure successful integration of the CubeSat's electronics and software with overall mission objectives. Testing & Validation: Implement testing frameworks and validation methodologies for flight systems. Conduct hardware-in-the-loop simulations and testing procedures. Quality Assurance: Apply reliability standards and help develop fault-tolerant systems to ensure mission success in the harsh space environment. Preferred candidate profile Essential Requirements: 3-5 years of proven experience in embedded software and firmware development, with experience working with STM32 microcontrollers or similar platforms Experience with bare-metal programming for the STM32 family of microcontrollers, including registermanipulation and peripheral configuration Understanding of ARM Cortex-M architecture, interrupt handling, and memory management Experience in embedded systems development for resource-constrained environments Strong knowledge of embedded C/C++ programming with a focus on optimization techniques Experience with SoC systems and firmware architectures Good understanding of communication protocols (UART, I2C, SPI, CAN, and LoRa) and peripheralinterfaces Experience with linker scripts, make files, and firmware debugging techniques using JTAG, SWD, orUART console Experience developing drivers and hardware abstraction layers Experience with real-time operating systems (FreeRTOS) Linux knowledge with experience building Linux kernels for embedded platforms Knowledge of analog circuit design and PCB design principles Familiarity with circuit simulation tools and PCB design software (KiCad, EAGLE/Fusion 360) Good problem-solving abilities and system-level thinking Activities/Responsibilities: Contribute to the design of embedded systems for space applications Help develop technical specifications based on mission objectives Implement firmware solutions with emphasis on reliability and fault tolerance Develop code for STM32 microcontrollers, including low-level drivers and hardware abstraction layers Optimize memory usage and power consumption through efficient C/C++ programming Assist in power management systems design optimized for the space environment Participate in PCB design reviews Develop hardware/software interfaces and communication protocols Follow coding standards and firmware development methodologies Conduct hardware bring-up and integration testing Implement debugging and diagnostic capabilities Support the development of test plans and validation procedures Implement failsafe mechanisms and system recovery strategies Create technical documentation including design specifications Participate in design reviews and technical risk assessments Stay updated on embedded systems technology and space electronics advancements Preferred Qualifications: Bachelor's or Master's in Electronics, Electrical Engineering, Computer Engineering, or related field Knowledge of digital signal processing and sensor fusion algorithms Familiarity with hardware description languages (VHDL/Verilog) Proficiency in Python for test automation and data analysis Experience with MATLAB/Simulink for system modeling and simulation Knowledge of radiation-tolerant design techniques Familiarity with space industry standards and qualification procedures
Posted 2 months ago
13 - 16 years
45 - 50 Lacs
Noida, Ahmedabad, Chennai
Work from Office
Dear Candidate, We are hiring an Embedded Software Engineer to develop firmware and embedded systems for IoT and hardware applications. The role requires expertise in low-level programming, microcontrollers, and real-time systems. Key Responsibilities: Develop and debug embedded software in C/C++ for microcontrollers. Work with real-time operating systems (RTOS) such as FreeRTOS or Zephyr. Interface with sensors, peripherals, and communication protocols like I2C, SPI, and UART. Optimize power consumption and system performance. Perform firmware testing and debugging. Required Skills & Qualifications: Programming: C, C++, Python Microcontrollers: ARM Cortex, ESP32, STM32 RTOS: FreeRTOS, Zephyr Communication Protocols: I2C, SPI, UART, MQTT Experience with IoT security and wireless communication (BLE, Zigbee) is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies
Posted 2 months ago
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