Proactively contact customers regarding overdue invoices and outstanding payments via phone, email, and formal correspondence. Track and manage the accounts receivable aging report to identify delinquent accounts. Negotiate payment plans and settlements with customers in a firm but professional manner. Maintain detailed and accurate records of all collection activities and customer interactions in our system. Address and resolve customer queries related to billing, invoices, and payment discrepancies. Collaborate with the sales and finance teams to resolve disputes and facilitate timely payments. Prepare and present regular reports on collection status, progress against targets, and AR aging. Escalate unresolved accounts to senior management as per company policy. Connect with customers to follow up on overdue payments. Negotiate payment schedules and resolve billing queries. Maintain accurate records of all collection activities. Work towards and achieve monthly collection targets. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Language: English Hindi (Preferred) Work Location: In person