0 - 3 years

0 Lacs

Panaji, Goa

Posted:4 months ago| Platform: Indeed logo

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Skills Required

service management presentation upselling processing transactions efficiency engagement resolve compliance regulations server communication billing flexibility schedule planning

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview: We are looking for an enthusiastic and customer-focused Steward to join our microbrewery taproom team. The ideal candidate is passionate about craft beer, food service, and creating memorable guest experiences. As a Steward, you will be responsible for serving guests, guiding them through our food and beverage selections, and ensuring top-notch hospitality. Key Responsibilities: Guest Service: Greet and seat guests, take orders, and provide recommendations on food and craft beer pairings. Beer Knowledge: Educate guests about our beer selection, brewing process, and flavor profiles to enhance their experience. Order Management: Accurately relay orders to the bar and kitchen, ensuring timely service. Serving & Presentation: Serve beer and food following proper pouring and presentation standards. Upselling: Suggest additional menu items and promotions to enhance the guest experience. Cleanliness & Organization: Maintain a clean and organized taproom, including tables, bar areas, and service stations. Payment Processing: Handle cash and card transactions, ensuring accuracy and efficiency. Customer Engagement: Build rapport with guests, handle inquiries, and resolve any concerns professionally. Compliance & Safety: Follow all health, safety, and alcohol service regulations, ensuring responsible beverage service. Qualifications & Skills: Prior experience as a waiter, bartender, or server in a brewery, bar, or restaurant is preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and multitask efficiently. Basic math skills for handling transactions and billing. Team player with a positive attitude and customer-first approach. Must meet the legal age requirement for serving alcohol in the location of employment. Flexibility to work evenings, weekends, and holidays as needed. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Ability to commute/relocate: Panjim, Goa: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred) Language: English (Preferred) Location: Panjim, Goa (Preferred) Work Location: In person

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