As a Call Centre Representative, your main responsibility will be managing inbound and outbound calls efficiently and effectively. You will be expected to adhere to call centre scripts when addressing various topics, identify customer needs, resolve issues, and offer appropriate solutions. Additionally, you should proactively look for opportunities to upsell products and services to customers and strive to build lasting relationships by going the extra mile. Keeping accurate records of all interactions in our call centre database is crucial for this role. To excel in this position, you must possess strong communication skills, both oral and written, as well as exceptional listening skills. Being multilingual with proficiency in different languages is an added advantage. Your professionalism and ability to multitask will be essential in handling customer inquiries and providing top-notch service. While previous customer service experience, particularly in the hospitality industry, and a background in collections are desirable qualifications, we also welcome freshers who are eager to learn and grow in this role. This position is in the BPO/Call Centre industry, and we require candidates to have a graduation degree from any discipline to be considered for this opportunity.,
responsible for serving food and assisting with catering duties at banquets, buffets and events. Their duties include assisting with food preparation in the kitchen, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.65 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
responsible for serving food and assisting with catering duties at banquets, buffets and events. Their duties include assisting with food preparation in the kitchen, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.65 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
discovery activity in the hotel industry would involve researching guest preferences, local attractions, and competitors to enhance guest experiences and services. Key responsibilities could include gathering feedback, analyzing trends, identifying opportunities for new services or amenities, and collaborating with departments to implement improvements that align with guest needs and market conditions. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
managing guest services, including check-in/check-out, reservations, and handling inquiries to ensure a positive guest experience. Key duties include processing payments, assigning rooms, providing information, and coordinating with other departments like housekeeping to meet guest requests and maintain hotel standards. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
managing guest services, including check-in/check-out, reservations, and handling inquiries to ensure a positive guest experience. Key duties include processing payments, assigning rooms, providing information, and coordinating with other departments like housekeeping to meet guest requests and maintain hotel standards. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person