Company Description Steora specializes in providing business and technology outsourcing solutions tailored to the small and mid-level market. Our dedicated approach ensures that each client receives the exact support they require, whether it be technical support, functional assistance, or comprehensive CRM solutions. With a team of experts, we provide end-to-end support covering troubleshooting, business process improvements, and CRM implementation. Steora aims to be a trusted partner, offering flexible and scalable solutions that evolve with our clients' businesses. Role Description This is a full-time on-site NIGHT/EVENING SHIFT role for a Customer Support Analyst, located in the Kolkata metropolitan area. The Customer Support Analyst will be responsible for providing exceptional customer and technical support, resolving issues promptly, ensuring customer satisfaction, and maintaining a high level of customer service. Day-to-day tasks include troubleshooting technical problems, analyzing customer needs, and delivering effective solutions to enhance the customer experience. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Technical Support and troubleshooting skills Strong Analytical Skills Strong Email writing and strong reading skills. Adobe Acrobat & Chatgpt promting would be an added asvantage. Excellent communication and problem-solving skills Ability to work independently and as part of a team Experience with CRM systems is a plus Bachelor's degree in a relevant field preferred Show more Show less

Company Description Steora specializes in providing tailored business and technology outsourcing solutions to small and mid-level markets. Our flexible and dedicated approach ensures each client receives the exact support they require, from technical assistance to comprehensive CRM solutions. With a dedicated team of experts, we offer end-to-end support that enhances productivity, efficiency, and overall business performance. Steora is committed to being a trusted partner, providing scalable solutions that evolve as your business grows. Role Description This is a full-time, on-site (EVENING SHIFT - 4pm to 1 am) role located in the Kolkata metropolitan area for a Human Resources Specialist. The Human Resources Specialist will be responsible for implementing HR policies, managing employee benefits, and overseeing personnel management. Daily tasks include developing and maintaining HR policies, managing benefit programs, handling employee relations, and supporting recruitment efforts. Qualifications Experience in Human Resources (HR) and HR Management Proficiency in developing and implementing HR Policies Strong knowledge of Employee Benefits management Skills in Personnel Management Excellent communication and interpersonal skills Good accounting knowledge Ability to work collaboratively with a team Bachelor's degree in Human Resources, Business Administration, or related field Experience in the outsourcing industry is a plus Show more Show less

Company Description Steora provides business and technology outsourcing solutions tailored to small and mid-level markets globally, ensuring each client receives the specific support they require. Our flexible approach meets unique business needs, offering technical support, functional assistance, and comprehensive CRM solutions. The dedicated team at Steora offers end-to-end support, from technical troubleshooting to business process improvements and CRM implementation. By optimizing customer interactions and improving business intelligence, we help clients focus on core activities and drive growth. Steora strives to be a trusted partner with scalable solutions that evolve with your business. Role Description This is a full-time on-site role (hybrid) for a Generative AI Engineer located in the Kolkata metropolitan area. The Generative AI Engineer will be responsible for designing, developing, and implementing generative AI models and algorithms. Daily tasks include conducting research, experimenting with new techniques, and collaborating with team members to enhance AI capabilities. The role involves analyzing data, solving complex problems, and integrating AI solutions into existing systems to improve functionality and performance. Qualifications Experience in designing and implementing generative AI models and algorithms Proficiency in programming languages like Python, R, or JavaScript Strong problem-solving skills and ability to conduct independent research Knowledge of machine learning frameworks and libraries such as TensorFlow, PyTorch, or Keras Excellent analytical skills and familiarity with data preprocessing techniques Team collaboration and communication skills Experience in deploying AI solutions in real-world applications Master’s or Bachelor’s degree in Computer Science, AI, Data Science, or related field

Company Description Steora specializes in providing customized business and technology outsourcing solutions for small and mid-sized businesses. Our flexible and dedicated approach ensures each client receives tailored support, whether they need technical assistance, functional help, or comprehensive CRM solutions. With a team of experts, we offer end-to-end support, including technical troubleshooting, business process improvements, and advanced CRM implementation. Our goal is to enhance productivity and efficiency by addressing business and technology challenges uniquely faced by our clients. Role Description This is a full-time (EVENING SHIFT 4pm to 1 am) on-site role for a Graphic Web Designer & SEO Manager located in the Kolkata metropolitan area. The Graphic Web Designer will be responsible for creating visual concepts and designs for branding, websites, logos, and various digital and print media. Daily tasks include graphic design, logo design, branding, and typography. The designer will collaborate with the marketing and development teams to ensure cohesive branding and effective visual communication across all platforms. The designer will also be actively involved in the UI/UX designing of our websites on a regular basis along with the SEO management (on-page & off-page). Qualifications Proficiency in Graphics, Graphic Design, and Logo Design. Proficiency in UI/UX development and implementation. Good knowledge and experience in CSS, HTML, Wordpress and other web designing tool. Proficiency in AI tools. Experience in SEO tools. Experience in Digital Marketing tools. Experience in Branding and Typography Strong portfolio demonstrating design skills and creativity Excellent communication and collaboration skills Ability to work on-site in the Kolkata metropolitan area Bachelor's degree in Graphic Design, Fine Arts, or a related field is preferred