About StemTech Medical Devices StemTech is an innovative medtech startup founded in 2020, dedicated to reducing chemotherapy-induced hair loss through our patented scalp cooling systems. The Role We’re looking for a smart, self-driven Manager – Finance & Strategy who wants to grow into the role of Chief Financial Officer within the next 24–36 months. You’ll work directly with the CEO and take ownership of all core finance, strategy, and investor-related functions from day one. This is a rare opportunity to fast-track your career by helping scale a healthcare company with a real impact on patients' lives. Key Responsibilities Lead budgeting, forecasting, and financial planning processes Support fundraising and investor communications Build and maintain detailed financial models Oversee accounting, audits, tax compliance, and internal controls Manage cash flow, vendor payments, and working capital Prepare board and investor reports, dashboards, and business KPIs Collaborate with R&D, operations, and manufacturing teams on cost control and strategic planning Contribute to business strategy, pricing, and go-to-market planning What We’re Looking For 1–4 years of experience in finance, accounting, or FP&A CA or MBA (Finance/Commerce) background Strong in financial analysis, Excel modelling, and business acumen Exposure to startups, healthcare, or manufacturing is a plus A self-starter who thrives in an unstructured, high-growth environment Clear communicator who can work closely with founders and investors Show more Show less
Job Summary: We are seeking dedicated and compassionate lab technicians to operate our scalp cooling therapy machines, designed to help patients undergoing chemotherapy. The ideal candidate will provide patient support, manage the scalp cooling process, and ensure patient comfort throughout their therapy sessions. The ideal candidate will make sure the patient is satisfied with the therapy. Key Responsibilities: 1. Operate and manage the scalp cooling therapy machine for patients undergoing chemotherapy. 2. Educate patients about the scalp cooling process, its benefits, and expected outcomes. 3. Assist patients in preparing for the scalp cooling treatment, including fitting the cooling cap correctly. 4. Monitor patients during the cooling process for any signs of discomfort or adverse reactions. 5. Provide empathetic support and address patient concerns or questions during treatment. 6. Collaborate with oncologists and healthcare team members to provide holistic patient care. Qualifications: - Diploma in Medical Laboratory Technology. - Experience in oncology or chemotherapy patient care is preferred. - Excellent interpersonal and communication skills. - Ability to provide compassionate care in a clinical environment. - Basic technical skills to operate and troubleshoot the scalp cooling machine. Work Environment: - Clinical setting with exposure to patients undergoing chemotherapy. - Shift work may be required based on patient treatment schedules. Work timings are Monday - Saturday 9:30 am to 6:30 pm Candidate is expected to be in the respective clinic / hospital during their work hours
Job Summary: We are seeking dedicated and compassionate lab technicians to operate our scalp cooling therapy machines, designed to help patients undergoing chemotherapy. The ideal candidate will provide patient support, manage the scalp cooling process, and ensure patient comfort throughout their therapy sessions. The ideal candidate will make sure the patient is satisfied with the therapy. Key Responsibilities: 1. Operate and manage the scalp cooling therapy machine for patients undergoing chemotherapy. 2. Educate patients about the scalp cooling process, its benefits, and expected outcomes. 3. Assist patients in preparing for the scalp cooling treatment, including fitting the cooling cap correctly. 4. Monitor patients during the cooling process for any signs of discomfort or adverse reactions. 5. Provide empathetic support and address patient concerns or questions during treatment. 6. Collaborate with oncologists and healthcare team members to provide holistic patient care. Qualifications: - Diploma in Medical Laboratory Technology. - Experience in oncology or chemotherapy patient care is preferred. - Excellent interpersonal and communication skills. - Ability to provide compassionate care in a clinical environment. - Basic technical skills to operate and troubleshoot the scalp cooling machine. Work Environment: - Clinical setting with exposure to patients undergoing chemotherapy. - Shift work may be required based on patient treatment schedules. Work timings are Monday - Saturday 9:30 am to 6:30 pm Candidate is expected to be in the respective clinic / hospital during their work hours
Welcome to Stemtech! As a SOLIS Specialist, you are at the heart of our mission to transform supportive oncology care. Our flagship innovation, the Eva Scalp Cooling System, helps reduce chemotherapy-induced hair loss, preserving not only hair but also confidence and dignity. Your role will directly impact patients’ lives during one of their most challenging journeys. Your Mission as a SOLIS Specialist Provide hands-on support to patients undergoing chemotherapy with the Eva Scalp Cooling System. Act as a clinical extension of the Stemtech team inside hospitals and oncology centers. Deliver empathetic, knowledgeable care while ensuring safe and effective use of the device. Core Responsibilities Patient Engagement Explain the scalp cooling process and expected outcomes. Offer emotional support during treatment sessions. Address concerns in a calm, informative, and compassionate manner. Device Operation Setup, monitor, and troubleshoot the Eva Scalp Cooling System. Maintain high standards of hygiene and equipment safety. Clinical Coordination Work collaboratively with oncology staff to integrate the Eva system into chemo workflows. Adapt to different hospital environments and protocols. Documentation & Reporting Record patient responses and treatment details accurately. Provide structured feedback to the Stemtech team on performance, usage trends, and challenges. Education & Training Assist with demos and training for nursing and hospital staff. Stay updated on protocols, device upgrades, and patient care best practices. Key Skills & Traits Empathy: Emotional intelligence and sensitivity in patient care Technical Confidence: Basic comfort with medical equipment Communication: Clear, reassuring, and respectful Attention to Detail: Accuracy in documentation and safety adherence Flexibility: Willingness to travel and work in varied clinical settings Support You Will Receive Training: Full onboarding on the Eva System, clinical protocols, and patient interaction Team Access: Continuous support from the clinical and technical teams at Stemtech Materials: Handbooks, SOPs, treatment tracking tools, and patient-facing brochures Brand Values You Represent Compassion: Because every patient matters Excellence: Because safety and outcomes are non-negotiable Innovation: Because better care is possible Closing Note As a SOLIS Specialist, you’re not just operating a device—you’re preserving dignity, reducing trauma, and restoring a sense of control for every patient you support. We’re proud to have you with us. Let’s make healing more human.
Welcome to Stemtech! As a SOLIS Specialist, you are at the heart of our mission to transform supportive oncology care. Our flagship innovation, the Eva Scalp Cooling System, helps reduce chemotherapy-induced hair loss, preserving not only hair but also confidence and dignity. Your role will directly impact patients’ lives during one of their most challenging journeys. Your Mission as a SOLIS Specialist Provide hands-on support to patients undergoing chemotherapy with the Eva Scalp Cooling System. Act as a clinical extension of the Stemtech team inside hospitals and oncology centers. Deliver empathetic, knowledgeable care while ensuring safe and effective use of the device. Core Responsibilities: Patient Engagement Explain the scalp cooling process and expected outcomes. Offer emotional support during treatment sessions. Address concerns in a calm, informative, and compassionate manner. Device Operation Setup, monitor, and troubleshoot the Eva Scalp Cooling System. Maintain high standards of hygiene and equipment safety. Clinical Coordination Work collaboratively with oncology staff to integrate the Eva system into chemo workflows. Adapt to different hospital environments and protocols. Documentation & Reporting Record patient responses and treatment details accurately. Provide structured feedback to the Stemtech team on performance, usage trends, and challenges. Education & Training Assist with demos and training for nursing and hospital staff. Stay updated on protocols, device upgrades, and patient care best practices. Key Skills & Traits Empathy: Emotional intelligence and sensitivity in patient care Technical Confidence: Basic comfort with medical equipment Communication: Clear, reassuring, and respectful Attention to Detail: Accuracy in documentation and safety adherence Flexibility: Willingness to travel and work in varied clinical settings Support You Will Receive Training: Full onboarding on the Eva System, clinical protocols, and patient interaction Team Access: Continuous support from the clinical and technical teams at Stemtech Materials: Handbooks, SOPs, treatment tracking tools, and patient-facing brochures Brand Values You Represent Compassion: Because every patient matters Excellence: Because safety and outcomes are non-negotiable Innovation: Because better care is possible Closing Note As a SOLIS Specialist, you’re not just operating a device—you’re preserving dignity, reducing trauma, and restoring a sense of control for every patient you support. We’re proud to have you with us. Let’s make healing more human.
Welcome to Stemtech! As a SOLIS Specialist, you are at the heart of our mission to transform supportive oncology care. Our flagship innovation, the Eva Scalp Cooling System, helps reduce chemotherapy-induced hair loss, preserving not only hair but also confidence and dignity. Your role will directly impact patients’ lives during one of their most challenging journeys. Your Mission as a SOLIS Specialist Provide hands-on support to patients undergoing chemotherapy with the Eva Scalp Cooling System. Act as a clinical extension of the Stemtech team inside hospitals and oncology centers. Deliver empathetic, knowledgeable care while ensuring safe and effective use of the device. Core Responsibilities Patient Engagement Explain the scalp cooling process and expected outcomes. Offer emotional support during treatment sessions. Address concerns in a calm, informative, and compassionate manner. Device Operation Setup, monitor, and troubleshoot the Eva Scalp Cooling System. Maintain high standards of hygiene and equipment safety. Clinical Coordination Work collaboratively with oncology staff to integrate the Eva system into chemo workflows. Adapt to different hospital environments and protocols. Documentation & Reporting Record patient responses and treatment details accurately. Provide structured feedback to the Stemtech team on performance, usage trends, and challenges. Education & Training Assist with demos and training for nursing and hospital staff. Stay updated on protocols, device upgrades, and patient care best practices. Key Skills & Traits Empathy: Emotional intelligence and sensitivity in patient care Technical Confidence: Basic comfort with medical equipment Communication: Clear, reassuring, and respectful Attention to Detail: Accuracy in documentation and safety adherence Flexibility: Willingness to travel and work in varied clinical settings Support You Will Receive Training: Full onboarding on the Eva System, clinical protocols, and patient interaction Team Access: Continuous support from the clinical and technical teams at Stemtech Materials: Handbooks, SOPs, treatment tracking tools, and patient-facing brochures Brand Values You Represent Compassion: Because every patient matters Excellence: Because safety and outcomes are non-negotiable Innovation: Because better care is possible Closing Note As a SOLIS Specialist, you’re not just operating a device—you’re preserving dignity, reducing trauma, and restoring a sense of control for every patient you support. We’re proud to have you with us. Let’s make healing more human.
Welcome to Stemtech! As a SOLIS Specialist, you are at the heart of our mission to transform supportive oncology care. Our flagship innovation, the Eva Scalp Cooling System, helps reduce chemotherapy-induced hair loss, preserving not only hair but also confidence and dignity. Your role will directly impact patients’ lives during one of their most challenging journeys. Your Mission as a SOLIS Specialist Provide hands-on support to patients undergoing chemotherapy with the Eva Scalp Cooling System. Act as a clinical extension of the Stemtech team inside hospitals and oncology centers. Deliver empathetic, knowledgeable care while ensuring safe and effective use of the device. Core Responsibilities: Patient Engagement Explain the scalp cooling process and expected outcomes. Offer emotional support during treatment sessions. Address concerns in a calm, informative, and compassionate manner. Device Operation Setup, monitor, and troubleshoot the Eva Scalp Cooling System. Maintain high standards of hygiene and equipment safety. Clinical Coordination Work collaboratively with oncology staff to integrate the Eva system into chemo workflows. Adapt to different hospital environments and protocols. Documentation & Reporting Record patient responses and treatment details accurately. Provide structured feedback to the Stemtech team on performance, usage trends, and challenges. Education & Training Assist with demos and training for nursing and hospital staff. Stay updated on protocols, device upgrades, and patient care best practices. Key Skills & Traits Empathy: Emotional intelligence and sensitivity in patient care Technical Confidence: Basic comfort with medical equipment Communication: Clear, reassuring, and respectful Attention to Detail: Accuracy in documentation and safety adherence Flexibility: Willingness to travel and work in varied clinical settings Support You Will Receive Training: Full onboarding on the Eva System, clinical protocols, and patient interaction Team Access: Continuous support from the clinical and technical teams at Stemtech Materials: Handbooks, SOPs, treatment tracking tools, and patient-facing brochures Brand Values You Represent Compassion: Because every patient matters Excellence: Because safety and outcomes are non-negotiable Innovation: Because better care is possible Closing Note As a SOLIS Specialist, you’re not just operating a device—you’re preserving dignity, reducing trauma, and restoring a sense of control for every patient you support. We’re proud to have you with us. Let’s make healing more human.
Welcome to Stemtech! As a SOLIS Specialist, you are at the heart of our mission to transform supportive oncology care. Our flagship innovation, the Eva Scalp Cooling System, helps reduce chemotherapy-induced hair loss, preserving not only hair but also confidence and dignity. Your role will directly impact patients’ lives during one of their most challenging journeys. Your Mission as a SOLIS Specialist Provide hands-on support to patients undergoing chemotherapy with the Eva Scalp Cooling System. Act as a clinical extension of the Stemtech team inside hospitals and oncology centers. Deliver empathetic, knowledgeable care while ensuring safe and effective use of the device. Core Responsibilities: Patient Engagement Explain the scalp cooling process and expected outcomes. Offer emotional support during treatment sessions. Address concerns in a calm, informative, and compassionate manner. Device Operation Setup, monitor, and troubleshoot the Eva Scalp Cooling System. Maintain high standards of hygiene and equipment safety. Clinical Coordination Work collaboratively with oncology staff to integrate the Eva system into chemo workflows. Adapt to different hospital environments and protocols. Documentation & Reporting Record patient responses and treatment details accurately. Provide structured feedback to the Stemtech team on performance, usage trends, and challenges. Education & Training Assist with demos and training for nursing and hospital staff. Stay updated on protocols, device upgrades, and patient care best practices. Key Skills & Traits Empathy: Emotional intelligence and sensitivity in patient care Technical Confidence: Basic comfort with medical equipment Communication: Clear, reassuring, and respectful Attention to Detail: Accuracy in documentation and safety adherence Flexibility: Willingness to travel and work in varied clinical settings Support You Will Receive Training: Full onboarding on the Eva System, clinical protocols, and patient interaction Team Access: Continuous support from the clinical and technical teams at Stemtech Materials: Handbooks, SOPs, treatment tracking tools, and patient-facing brochures Brand Values You Represent Compassion: Because every patient matters Excellence: Because safety and outcomes are non-negotiable Innovation: Because better care is possible Closing Note As a SOLIS Specialist, you’re not just operating a device—you’re preserving dignity, reducing trauma, and restoring a sense of control for every patient you support. We’re proud to have you with us. Let’s make healing more human.
Job Title: Technical Customer Service Manager – Medical Devices Location: Mumbai, India Role Summary: We are seeking an experienced Service Manager to lead our medical device service operations. This individual will be responsible for scheduling and maintaining preventive maintenance, coordinating with hospitals, troubleshooting technical issues, and ensuring service is a key differentiator for our company. The role also includes recruiting and training technicians, building strong hospital relationships, and liaising with R&D to provide product feedback. Key Responsibilities: • Schedule, plan, and oversee preventive maintenance of installed medical devices at hospitals. • Troubleshoot technical issues and ensure timely resolution to minimize downtime. • Coordinate closely with hospital biomedical engineers, clinicians, and administrators. • Recruit, train, and manage field service technicians to deliver best-in-class support. • Ensure all service activities are compliant with ISO 13485 and other regulatory standards. • Build strong customer relationships and ensure high satisfaction with service quality. • Provide structured feedback to R&D regarding recurring service issues to improve product design. • Maintain detailed service records, documentation, and reporting of service KPIs. Required Skills & Qualifications: • Bachelor’s degree in Biomedical Engineering, Electronics, or related field. • 3–6 years of experience in service management for medical devices. • Strong troubleshooting knowledge in electro-mechanical systems. • Excellent communication and soft skills for hospital interactions. • Leadership qualities to manage and motivate service teams. • Knowledge of ISO 13485, and hospital workflows is a strong advantage.
We are seeking a skilled Production Technician to support the manufacturing of our medical devices and associated components. The role demands a strong focus on production excellence, calibration, documentation, and ISO-compliant quality systems. The ideal candidate will have an ITI/Diploma background with prior experience in medical device or healthcare equipment manufacturing. Key Responsibilities · Device Assembly & Testing: Assemble, calibrate, and test machines and caps as per SOPs, BOMs, and drawings. · Calibration Activities: Perform and document calibration of production equipment, fixtures, and gauges at defined intervals to maintain compliance. · Batch Manufacturing Record (BMR): Accurately fill out and review BMRs, ensuring traceability of materials, processes, and outputs. · ISO & Quality Compliance: Follow ISO 13485 and other applicable regulatory requirements in day-to-day production. · Quality Control: Conduct in-process inspection, identify defects, and support corrective actions. · Documentation: Ensure Good Documentation Practices (GDP) for SOPs, BMRs, calibration logs, and quality records. · Production Targets: Meet daily/weekly production output while maintaining high quality standards. · Collaboration: Work with quality, engineering, and supply chain teams to resolve issues and optimize processes. Eligibility & Qualifications · Minimum ITI (Fitter/Electrical/Electronics/Instrumentation) or Diploma (Mechanical/Electrical/Electronics). · 4+ years of experience in production/manufacturing, preferably in medical devices, pharma, or other regulated sectors. · Experience with calibration activities and ISO 13485 / ISO 9001 quality systems. · Knowledge of Batch Manufacturing Records (BMR), GDP, and traceability requirements. · Ability to interpret SOPs, work instructions, and engineering drawings. · Strong attention to detail with a quality-first mindset. · Basic computer literacy for recording production and calibration data. Core Competencies · Production Process Execution – Accurate assembly, calibration, and testing of devices. · SOP & BMR Compliance – Strict adherence to documented processes, BMR, and GDP. · Quality & ISO Knowledge – Familiar with ISO 13485 / 9001 standards, CAPA, and audit preparedness. · Calibration Expertise – Able to calibrate tools, machines, and maintain calibration logs. · Documentation Discipline – Ensures traceability and compliance in every step of manufacturing. · Teamwork & Communication – Works effectively across production, quality, and engineering teams.
Company Description: Stemtech Medical Devices specialises in Targeted Temperature Management (TTM), a process of reducing the temperature of the whole body or specific parts of the body for therapeutic benefits. We are dedicated to providing precise temperature management solutions to enhance patient outcomes and improve procedural efficiency. Our first device Eva Scalp Cooling System address a key unmet need in oncology, It helps reduce hair loss caused by chemotherapy. Role Description: This is a full-time on-site role located in Navi Mumbai for a Biomedical Service Manager. The primary responsibilities include overseeing the maintenance and repair of medical devices, managing the biomedical service team, ensuring compliance with safety and regulatory standards, and providing technical support and training to staff. The Biomedical Service Manager will also be responsible for developing preventive maintenance schedules, managing inventory and parts, and ensuring optimal functionality of all medical equipment. Qualifications: Knowledge of medical device maintenance, repair, and troubleshooting Experience in managing a service team and ensuring regulatory compliance Technical support and staff training skills Inventory management and preventive maintenance scheduling skills Strong problem-solving and analytical skills Excellent written and verbal communication skills Ability to work independently and on-site in Navi Mumbai Bachelor's degree in Biomedical Engineering, Medical Technology, or related field Prior experience in the healthcare industry is a plus
The Service Engineer will play a key role in coordinating, executing, and monitoring service activities across hospital sites in India. This position involves planning and conducting preventive maintenance (PM) as per schedule, resolving service issues in coordination with field technicians, and ensuring smooth collaboration with internal teams such as Production, Supply Chain, and Sales. This is an ideal opportunity for a fresher or early-career engineer looking to develop a strong foundation in medical device service operations and customer interaction. Key Responsibilities 1. Preventive Maintenance (PM) Coordination & Execution Maintain and update the master PM calendar for all installed devices across India. Schedule, track, and ensure timely completion of preventive maintenance visits in coordination with technicians and customer sites. Record all PM activities, reports, and calibration details in the service database. Follow up with hospitals to confirm PM completion and documentation. 2. Field Service & Complaint Handling Coordinate with regional technicians for attending breakdowns and resolving service complaints. Track complaint resolution time (TAT) and ensure minimal downtime of devices. Support technicians in troubleshooting and escalate unresolved issues to the Service Manager. Maintain detailed service reports and ensure accurate data logging. 3. Technician Network Management Build and maintain a nationwide database of service technicians and regional partners. Track technician availability, skill level, and training status. Assist in training and certifying technicians on product installation, troubleshooting, and maintenance SOPs. 4. Logistics & Shipment Coordination Collaborate with the Production and Supply Chain teams to ensure the correct shipment of devices, spare parts, and PM kits to customer sites or technicians. Track dispatch and delivery status and report any discrepancies or delays. Maintain records of dispatched components and returned parts for traceability. 5. Cross-Functional Collaboration Work closely with Production, Sales, and R&D teams to ensure smooth service operations. Communicate field feedback and recurring issues to R&D for design improvements. Support Sales teams in installation planning and post-installation technical checks. 6. Reporting & Documentation Maintain updated service logs, complaint records, and PM completion reports. Prepare weekly service summaries and status updates for the Service Manager. Track open actions, pending service calls, and equipment history in a structured manner. Qualifications Education: Diploma or Bachelor’s degree in Biomedical, Mechanical, Electrical, or Electronics Engineering. Experience: 0–3 years of experience in field service, medical device maintenance, or customer support (freshers welcome). Internship or project exposure in hospital equipment, life sciences instruments, or cooling systems is a plus. Skills & Competencies Strong coordination and organizational skills. Basic understanding of electromechanical systems and diagnostic tools. Good communication and interpersonal skills, with the ability to interact confidently with hospital staff. Proficient in MS Excel, Google Sheets, and basic reporting tools. Self-motivated, responsible, and eager to learn in a fast-paced medtech environment. Willingness to travel extensively for PMs, installations, and service calls. Preferred Attributes Understanding of electrical safety standards (IEC 60601-1) or QMS (ISO 13485). Experience with CRM or service management tools. Interest in the medical device sector and customer-facing operations. Demonstrated ability to coordinate multiple priorities and meet deadlines. Why Join Stemtech Be part of a pioneering team improving patient experience during cancer treatment. Gain hands-on exposure to cutting-edge medical device service operations. Learn directly from experienced engineers and leadership in a fast-growing medtech startup. Competitive compensation, travel allowance, and structured growth opportunities.