Job Title: Customer Sales and Support Associate Experience Required: Minimum 2 years Industry: IT / SaaS (Software-as-a-Service) Employment Type: Full-time Job Overview: We are seeking a motivated and customer-focused Customer Sales and Support Associate to join our dynamic team in the SaaS industry. The ideal candidate will have at least 2 years of experience in a similar role, with a strong understanding of the software/IT ecosystem. This role requires a balance of sales acumen and customer service excellence to support existing clients, identify upselling opportunities, and ensure customer satisfaction. Key Responsibilities: Serve as the primary point of contact for customer inquiries, issues, and support requests. Provide product knowledge, training, and onboarding support to new and existing customers. Identify upselling and cross-selling opportunities within existing accounts. Collaborate with the sales and product teams to understand client needs and deliver appropriate solutions. Maintain a high level of product knowledge to assist customers effectively and resolve technical issues or route them to appropriate teams. Document customer interactions and feedback in CRM tools. Assist with billing, renewals, account changes, and license management. Monitor customer satisfaction and proactively address potential issues. Help maintain and improve customer support processes and documentation (FAQs, help center, etc.). Contribute to customer retention strategies and initiatives. Requirements: Bachelor’s degree in Business, IT, Communications, or related field. Minimum 2 years of experience in a customer support or sales role , preferably in a SaaS or IT environment . Strong verbal and written communication skills. Experience with CRM and support software. Ability to handle multiple priorities in a fast-paced environment. Proactive approach to problem-solving with a customer-first mindset. Understanding of SaaS products, subscription models, and cloud-based services. Preferred Qualifications: Experience supporting B2B SaaS products. Familiarity with technical documentation or knowledge bases. Prior experience in upselling or customer success roles. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Required) Hindi (Preferred) Work Location: In person Expected Start Date: 27/05/2025

Job Title: Customer Sales and Support Associate Experience Required: Minimum 2 years Industry: IT / SaaS (Software-as-a-Service) Employment Type: Full-time Job Overview: We are seeking a motivated and customer-focused Customer Sales and Support Associate to join our dynamic team in the SaaS industry. The ideal candidate will have at least 2 years of experience in a similar role, with a strong understanding of the software/IT ecosystem. This role requires a balance of sales acumen and customer service excellence to support existing clients, identify upselling opportunities, and ensure customer satisfaction. Key Responsibilities: Serve as the primary point of contact for customer inquiries, issues, and support requests. Provide product knowledge, training, and onboarding support to new and existing customers. Identify upselling and cross-selling opportunities within existing accounts. Collaborate with the sales and product teams to understand client needs and deliver appropriate solutions. Maintain a high level of product knowledge to assist customers effectively and resolve technical issues or route them to appropriate teams. Document customer interactions and feedback in CRM tools. Assist with billing, renewals, account changes, and license management. Monitor customer satisfaction and proactively address potential issues. Help maintain and improve customer support processes and documentation (FAQs, help center, etc.). Contribute to customer retention strategies and initiatives. Requirements: Bachelor’s degree in Business, IT, Communications, or related field. Minimum 2 years of experience in a customer support or sales role , preferably in a SaaS or IT environment . Strong verbal and written communication skills. Experience with CRM and support software. Ability to handle multiple priorities in a fast-paced environment. Proactive approach to problem-solving with a customer-first mindset. Understanding of SaaS products, subscription models, and cloud-based services. Preferred Qualifications: Experience supporting B2B SaaS products. Familiarity with technical documentation or knowledge bases. Prior experience in upselling or customer success roles. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Required) Hindi (Preferred) Work Location: In person Expected Start Date: 15/06/2025

Job Title: Graphic Designer Experience Required: Minimum 1.5 Year Job Description: We are looking for a creative and detail-oriented Graphic Designer with a minimum of 1.5 years of experience in the field. The ideal candidate should have strong skills in photo editing and a basic understanding of video editing through Canva . You will be responsible for creating visually compelling graphics for various digital, social media and print platforms, while also contributing to simple video content as needed. Key Responsibilities: Design graphics for social media, websites, email campaigns, print materials, and advertising. Edit and enhance images using tools like Adobe Photoshop , Canva or similar software. Create basic video edits for reels, social media, or promotional content.(2D) Collaborate with the marketing team to develop visual content aligned with branding guidelines. Manage multiple projects and meet deadlines in a fast-paced environment. Maintain an organized library of design and media assets. Requirements: Minimum 1 year of professional experience in graphic design. Strong proficiency in photo editing software (e.g., Adobe Photoshop, Canva). Basic knowledge of video editing tools and techniques. Familiarity with design software such as Canva or Figma is a plus. A portfolio showcasing both design and photo editing work. Good communication, organizational, and time-management skills. Preferred Qualifications: Experience with social media content creation and marketing campaigns. Understanding of design principles for digital and print media. Ability to work independently as well as part of a team. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

We are seeking a creative and versatile Graphic Designer with strong proficiency in Canva, Figma, and Adobe Photoshop , along with 2D video editing skills and a keen interest or experience in AI tools . Knowledge of UI/UX design principles is a plus. You will collaborate with cross-functional teams to produce engaging visual content across digital platforms, brand materials, and user interfaces. Key Responsibilities: Design high-quality graphics for social media, marketing campaigns, websites, and branding materials. Use Canva and Photoshop to create compelling visuals for both digital and print media. Collaborate using Figma for web and product design Create and edit 2D videos for product explainers, social content, and promotional assets. Leverage AI tools to enhance creativity and productivity. Work closely with marketing, product, and development teams to ensure visual consistency and brand alignment. Contribute to basic UI/UX design tasks—mockups, user flows, and interactive components (preferred). Maintain awareness of design trends, tools, and emerging AI technologies in the creative space. Requirements: Proven experience as a graphic designer (portfolio required). Proficient in Canva, Figma, Adobe Photoshop . Experience with 2D video editing software (e.g., Adobe Premiere Pro, After Effects, or similar). Working knowledge or active interest in AI design tools and generative content. Good understanding of design principles: typography, layout, color theory, and branding. Excellent communication skills and attention to detail. Bonus: Familiarity with UI/UX design tools, principles, and best practices. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Work Location: In person