About the Role We are seeking a highly experienced and innovative Senior AI Solutions Developer to lead the design, development, and implementation of our next-generation conversational AI platforms. This is a unique opportunity to build sophisticated AI solutions from the ground up, leveraging cutting-edge technologies to revolutionize customer interaction and operational efficiency. You will be responsible for the full lifecycle of these AI solutions, from conceptualization and architecture to development, deployment, and ongoing optimization. This role requires a deep understanding of natural language understanding (NLU), voice and text-based communication, workflow automation, and robust system integrations. Key Responsibilities Design, develop, and deploy advanced conversational AI agents for various interaction types. Implement and manage multilingual NLU models using Dialogflow CX , with GPT-4o as a sophisticated fallback mechanism. Integrate and configure communication channels via Twilio for seamless voice, SMS, and web chat interactions. Utilize ElevenLabs for human-like voice synthesis to enhance user experience. Develop and automate complex workflows using n8n to connect various systems and business processes. Build and maintain knowledge bases leveraging Pinecone for efficient information retrieval and vector database management. Establish secure and scalable integrations with leading business application platforms using OAuth2 . Manage and optimize cloud infrastructure on AWS , including EC2/Fargate, RDS, S3, Cognito, WAF, and KMS . Develop and implement custom analytics dashboards and leverage Twilio Flex Insights to monitor performance, identify trends, and drive continuous improvement. Collaborate closely with product managers, stakeholders, and other developers to gather requirements, define project scope, and deliver high-quality solutions. Stay abreast of the latest advancements in AI, conversational AI, and related technologies. Required Tech Stack Expertise Frontend: React.js (Web Chat), SMS, Phone (Voice) Conversational Layer: Dialogflow CX (multilingual NLU), GPT-4o (fallback) Communication Channels: Twilio (Voice, SMS, Web Chat) Voice Synthesis: ElevenLabs (human-like TTS) Workflow Automation: n8n Knowledge Management: Pinecone (FAQs vector DB) CRM/PMS Integration: OAuth2 (integrating with various business application APIs) Hosting: AWS (EC2/Fargate, RDS, S3, Cognito, WAF, KMS) Analytics: Twilio Flex Insights, custom dashboards Qualifications Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field. 3+ years of experience in developing and deploying conversational AI solutions or similar complex software systems. Proven expertise across the specified tech stack. Strong understanding of API design and integration principles. Experience with cloud-native development and serverless architectures. Excellent problem-solving skills and ability to troubleshoot complex issues. Strong communication and collaboration skills. Ability to work independently and thrive in a remote work environment. Bonus Points: Contributions to open-source projects in AI or related fields. Certifications in AWS or relevant AI technologies. Why Join Us? Be at the forefront of AI innovation in a rapidly evolving field. Work on challenging and impactful projects that directly contribute to business growth. Collaborate with a talented and passionate team, even from the comfort of your home. Opportunity for continuous learning and professional development. Enjoy the flexibility and autonomy of a fully remote work model. Show more Show less