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Regional Manager - Internal Control and Quality Tata Capital

3.0 - 7.0 years

0 Lacs

madhya pradesh

On-site

As a Quality Assurance Officer at the microfinance company, your role involves conducting structured and periodic investigations in the allocated region to ensure process adherence in our branches. You will be responsible for gathering field intelligence and customer insights from a team of quality assurance executives for the region. Acting as the quality custodian, you will deep dive into various reports and analytics to suggest corrective actions to the business team and ensure 100% quality compliance within the specified timeframe. In case of any deviations or deliberate process lapses, you will take disciplinary actions to maintain standards. Additionally, you will oversee branch level ...

Posted 2 weeks ago

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