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20.0 - 25.0 years

22 - 27 Lacs

Gurugram

Work from Office

About the Role: OSTTRA India The Role Operations Analysis Specialist The Team MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation. The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. Whats in it for you We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within MarkitSERVs suite of products. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: Ensuring accurate input of static data client profile configurations are processed daily and the team meets assigned targets and SLAs Monitor client query queues, diagnose and resolve any resulting exceptions or errors and work with internal groups to provide resolution Respond to client requests by providing detailed analysis and feedback Work closely with internal teams for system enhancements. Process reports (user list / Trade) as requested by clients Participate in internal / external training needs. Educate clients on upcoming changes. Other ad hoc projects as they arise Liaise with clients to set up trading permissions and registration of Master Confirmation Agreements (MCAs) on MarkitSERV platforms. Liaise with participants for rolling out MarkitSERV products which will enable them to trade and settle derivatives electronically eliminating the need of paper transactions for the majority of the trades. Communicate and assist internal departments for onboarding new participants in a timely manner and effective implementation of the product. Perform testing and provide troubleshooting for the client to configure the product as per the requirements of the participant in the UAT and pre-prod environment and emulate the same design setup in the production environment as well. What Were Looking For: Education and experience University graduate preferred Knowledge of OTC derivative products,Trade confirmations, and financial markets is a major plus Commercial awareness Ability to work in fast paced environment with client orientation Personal competencies Personal impact Very strong customer service and problem-solving skills Focused on Operational Control and Data Security Flexible and able to adapt to change Able to work independently with minimal supervision Communication Excellent interpersonal, written and verbal communication skills Teamwork Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients The Location: Gurgaon, India About Company Statement: OSTTRAis a market leader inderivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks,providinga proven suite of Credit Risk, Trade Workflow and Optimisation services.Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operationalrisk andoptimiseprocessingtodrive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms, connectedusingpowerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows -from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

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2.0 - 6.0 years

7 - 11 Lacs

Bengaluru

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The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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0.0 - 4.0 years

12 - 16 Lacs

Bengaluru

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JPMorgan is a leading global financial services company, admired for its innovation and excellence. Our diverse teams are our strength, driving success through continuous learning and cutting-edge technology. Join us to be part of a world-class team achieving great results for clients. Job Summary As an Associate I within the Global Bank Loans team, you will play a crucial role in the onboarding, servicing, and maintenance of bank loans across global traditional fund services. Your primary focus will be on the Onboardings team, where you will be responsible for collecting necessary data for onboarding new bank loans, establishing accounts on various internal and external systems, loading incoming positions and reconciling day one positions to ensure accuracy, and proving a seamless transition to the operations teams after onboarding. In addition to these core responsibilities, you will handle communications and take ownership of processes to ensure timely completion of onboardings. Success in this role requires being proactive, organized, and agile, with the ability to manage multiple projects simultaneously in a high-pressure, time-sensitive environment. Job Responsibilities Be the point of contact for each project by taking ownership of end-to-end onboarding activities including fund manager communications, instruction capture setups, static data configurations, and eventually bringing the accounts live. Develop a deep understanding of the bank loan model and presenting it to clients and fund managers. Process trade, lifecycle, and settlement related activities for all bank loan types. Monitor, track, and complete numerous JIRAs on a daily basis. Create and use multi-source reconciliation models to determine, investigate, and help resolve differences during Production Parallel stages. Required Qualifications, Capabilities, and Skills Hold a Bachelor degree or prior work experience. Demonstrate self-starting ability with strong independence and entrepreneurial attitude to take ownership of projects. Exhibit strong English speaking and writing skills. Operate effectively in a global environment and matrix-managed organization. Possess strong technical skills including accounting principles and theories. Build and maintain effective working relationships with clients and counterparties. Work EMEA shift and be flexible with working hours. Preferred Qualifications, Capabilities, and Skills Learn quickly both technical knowledge and systems. Be results-oriented; create and sustain a target-driven environment. Have knowledge or prior work experience with Bank Loans.

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3.0 - 5.0 years

7 - 10 Lacs

Bengaluru

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: Job Title - Non Party Reference Data, NCT Location - Bangalore, India Role Description: The Senior Analyst will be responsible for completion of day-to-day activity for IRDS process. The primary function of the role is to work within Reference Data Space which includes Reference/static data setup and maintenance, Data quality queries/ issues received from client, Exception management, Reconciliation of data between systems, monitoring the data quality report and to ensure accurate, timely and quality delivery of services provided within a risk-free controlled environment, to ensure Deutsche Banks overall client satisfaction. Further daily/weekly/Monthly MIS, client escalation, other reports and ad-hoc work would also be handled What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Should have a very good knowledge of Reference Data Services (Financial Instruments) To work on all the assigned tasks and ensure the delivery is done as per KPI. Should have SQL Knowledge (advantage). To act as an SME of the process. To be able to train the new Joiner as and when required. Own and maintain KOP of the respective process. Ensure completion / adherence of activity as per standard procedure/key operating procedure. Ensure quality/quantity of processing is maintained as per the SLA. Ensure Daily/Weekly/Monthly MIS is published. To handle escalations from client or escalate issues in time, to the TM level, to avoid any adverse impact on the business. Ensure teamwork culture is practiced. Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc.,) Your skills and experience Skills Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required, Follow through skills, Effective communication skills, Ability to confidently handle internal clients and open for shifts (APAC/EMEA/NY Education/ Qualification Graduates with good academic records Experience of 4-7 years with functional RDS background Having technical (SQL basic) would be an added advantage. Proven problem-solving skills. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). Key Responsibilities To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met. To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System. Skills and Experience Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm. Building partnerships and working collaboratively with others to meet shared objectives. Building strong customer relationships and delivering customer-centric solutions. Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships; relevant memberships to be agreed Bank training; none additional Languages; English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 25769

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3.0 - 8.0 years

5 - 10 Lacs

Chennai

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kinaxis Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : N/A Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Kinaxis, SSI:NON SSI:Good to Have Skills :SSI:No Function Specialization NON SSI :Job Requirements :Key Responsibilities :We are looking for talented people with entrepreneurial drive to join our growing team of Solution Consultants Technical Experience :-Should have strong Configuration, Authoring of resources in Kinaxis Rapid Response for different modules-Work with cross-functional teams to drive successful deployments on Demand planning, SOP, Supply Planning, Production planning etc across various business lines-Functional:Expertise and In-depth knowledge of supply chain planning in the areas of Supply and Capacity Planning, Production Planning, SOP, Inventory Optimization, Material requirements planning, Capacity planning Professional Attributes :-Excellent communication and interpersonal skills to interact with internal and external stakeholders with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally-Strong business acumen and execution experience in supply chain process and system Educational Qualification:BTech/BE/MCAMBA Operations/Supply Chain/Logistics preferredAdditional Info :Open to travel - short / long termKinaxis certifications will be an added advantage Qualifications N/A

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4.0 - 6.0 years

6 - 8 Lacs

Gurugram

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About the Role: OSTTRA India The Role Operations Analysis Specialist The Team The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What’s in it for you We are looking for self-driven, client focused individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within Traiana’s suite of products. The Onboarding team assist clients with new client set ups and UAT testing prior to go-live in Production environment. Client Services team is responsible to assist existing clients with daily queries pertaining to Production environment. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: As part of platform / system support, individuals are required to assist on everyday client queries pertaining to access management, system workflow, technical errors, customization requirements etc. High level of direct client interaction. Client queries handled via emails and phone hotline. Act as the primary point person for incident management for Traiana-wide incident impacting our globally based clients during EMEA hours. Incident management responsibilities include: o Response to initial incident notification o Providing regular updates to clients per SLA o Primary liaison for aiding our clients through post-incident recovery o Provide Major Incident reporting following any Severity 1 outages per SLA. Participate in internal testing of applications, prior to any change going live in production. Work closely with internal teams for system enhancements. Ensuring accurate input of static data client profile configurations are processed daily and the team meets assigned targets and SLA’s. Monitor client query queues, diagnose and resolve any resulting exceptions or errors and work with internal groups to provide resolution. Respond to client requests by providing detailed analysis and feedback. Process reports (user list / Trade) as requested by clients. Participate in internal / external training needs. Educate clients on upcoming changes. Liaise with participants for rolling out new products Communicate and assist internal departments for onboarding new participants in a timely manner and effective implementation of the product. What We’re Looking For: University graduate preferred 4-6 years of experience required Work experience in the financial markets preferably in operations Knowledge of OTC / FX products, the trade clearing process and application support a major plus Prior experience working on Traiana applications is a major plus Strong customer service and problem-solving skills Focused on Operational Control and Data Security Flexible and able to adapt to change Able to work independently with minimal supervision Excellent interpersonal, written and verbal communication skills Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients. The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com. What’s In It For You Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

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2.0 - 5.0 years

3 - 6 Lacs

Chennai

Work from Office

To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). Key Responsibilities To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met. To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System. Skills and Experience Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm. Building partnerships and working collaboratively with others to meet shared objectives. Building strong customer relationships and delivering customer-centric solutions. Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships; relevant memberships to be agreed Bank training; none additional Languages; English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 25769

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3.0 - 6.0 years

4 - 6 Lacs

Chennai

Hybrid

Senior Associate Client Referential Specialist (Client Onboarding, Static Data, Custody Ops, Excel/VBA) Key Responsibilities: Handle end-to-end account opening, modification, and closure. Maintain and update client static data (SWIFT, FX instructions, reporting systems). Coordinate with IT teams to resolve system or feed issues. Respond to client/internal queries within defined SLAs. Support MIS reporting, SOP documentation, and team training. Required Skills: Client Onboarding, Static Data Management, Custody Operations, MS Excel, VBA, SWIFT, FX Setup, MIS Reporting, Investment Banking Ops Experience: Minimum 3 years in Investment Banking or Capital Markets Operations Education: Masters Degree (Finance/Banking preferred) Certifications in Capital Markets or Excel/VBA are a plus Interested candidates please mail on meghana.narasimhan@kiya.ai or call 9082501996

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3.0 - 6.0 years

4 - 8 Lacs

Chennai

Hybrid

Senior Associate Client Referential Specialist (Client Onboarding, Static Data, Custody Ops, Excel/VBA) Key Responsibilities: Handle end-to-end account opening, modification, and closure. Maintain and update client static data (SWIFT, FX instructions, reporting systems). Coordinate with IT teams to resolve system or feed issues. Respond to client/internal queries within defined SLAs. Support MIS reporting, SOP documentation, and team training. Required Skills: Client Onboarding, Static Data Management, Custody Operations, MS Excel, VBA, SWIFT, FX Setup, MIS Reporting, Investment Banking Ops Experience: Minimum 3 years in Investment Banking or Capital Markets Operations Education: Masters Degree (Finance/Banking preferred) Certifications in Capital Markets or Excel/VBA are a plus Interested candidates please mail on meghana.narasimhan@kiya.ai or call 9082501996

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6.0 - 8.0 years

30 - 35 Lacs

Jaipur

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: Job Title - Operations Team Leader, AVP Location - Jaipur, India Role Description The Team Leader will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Review client account opening documentation as per regulatory and internal policies. To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents. Perform simple / complex static amendments in core banking systems. Perform data input and authorize the records in core banking systems for simple changes from, Signature, address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening. Conduct client due diligence searches on the clients via external and internal internet searches. Perform signature verification and update client records in core banking systems. Liaise with KYC / AML team for any queries related to CDD searches and due diligence. Handle data cleansing projects by reviewing various client documents and the data in the core banking systems. Support project team on all data migration projects. Bringing controls and efficiencies in existing process. Face off to onshore, FO, auditors and various stakeholders in all process related queries. Your skills and experience German Language B1/B2 level is must for this role. Good communication and strong people management skills Minimum 10+ years of experience in client on-boarding / Static data amendments in any Private Banking and should have managed a team size of at least 15 people. Hands on experience in reviewing client on-boarding documentation. Willing to work in Multiple/ rotational Shifts. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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4.0 - 5.0 years

16 - 20 Lacs

Kolkata

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Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose Differentiated Customer Experiences Leading through Service Job Duties responsibilities Ensure each client escalation is owned and closed within 24 hours. In case of exceeding 24 hours TAT, client is informed on a periodic basis by yourself on delay and resolution date. Adhering to the Service Management Principles: Increase client interactions and ensure that they are handled as per the RED Service standards Mandatory 100% coverage and contact-ability of all clients under various service led campaigns in CRM 100% mandatory coverage of all qualified Treasures every quarter Ensure 100% implementation of CBG Client Contact Management Policy Ensure 20 Unique clients are covered every month under CCM, and details updated in CRM or as per applicable target. Requirements: Minimum 4-5 years of front line client experience with a leading bank or financial institution. Education / Preferred Qualifications Graduate/Postgraduate Core Competencies Take ownership and be accountable for all customer issues: updating CRM, end to end customer complaint journey management; first time resolution, doing things right the first time- Embed the service culture for all customer touchpoints particularly complaint resolution and client communication Support the sales team to acquire 60% of the customers digitally IWealth, Pweb, etc. Ensure risk and governance factors of the branch are always monitored and addressed. Potential breaches must be highlighted immediately Increase customer satisfaction scores - Minimum CSS and Problem Resolution scores of 4.1 for the Cluster, brand awareness and customer preference indicators Support the CSOs (Client Service Officers) on daily BAU as per requirement Co-ordinate with support functions for ad-hoc banking related requirement received from clients Customer service lobby management (client walk-ins) for mapped branches Maintain and grow relationships with each Treasure client by ensuring and establishing individual connect outside of CCM Account Opening and static data STP to be maintained at >80% or as per targets decided by Senior Management. Resolution of 95% of branch requests and enquiry within stipulated TATs Ensure resolution of 100% complaints within 1 day Technical Competencies Should have knowledge on banking terminologies, branch banking processes, digital banking, UPI Preferred to have working experience on CRM applications Should be well versed with MS -Office applications like WORD, EXCEL, POWER POINT Work Relationship Complete all pending risk reviews, CRM, AML, Re-KYC, EWSS Surveillance alerts and ensuring no alerts remain over-due. Ensure on time calling for all I-Wealth leads Ensure TRE and Global Indian clients are given priority processing and attention Ensure timely closure of Deferrals taken within the stipulated timelines

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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As a Operation Specialist in our Lending Operations, The primary function of this role is to manage, lead and support the lending functions of ANZ Wholesale Lending Operations unit for Operations. Duties include Loans processing, Static data maintenance, Limit Maintenance on a timely and accurate basis. Good customer service ethics is part of this job, putting customers first and delivering operations service that continuously exceeds the internal and external customers expectations. The ability to build relationships and networks is essential to achieve this outcome. Problem analysis and solving is required as well as an ability to determine when issues require escalation Banking is changing and we re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you ll be building your future, while helping to build ours. Role Type:Permanent Role Location:Bengaluru What will your day look like? Provide an integrated and high level of customer service to the internal and external customers through collaboration and engagement Ensure all customer correspondence is clear, concise, time and accurate Responds and follows-through to ensure customer s needs are met by liaising with other parts of Operations to achieve customer delight. Seek to understand all relevant team functions by being a Subject Matter Expert. Conducts checks before processing, ensuring all documents details are accurate, verifies transactions Act as a first point of contact for internal and external parties for all team matters impacting the business, including Business Continuity Plan Control workflow What will you bring? To grow and be successful in the role, you will ideally bring the following: Knowledge of Lending is a must Knowledge on LoanIQ for minimum of 24 Months Concern for Quality and Standards Excellent communication skills in written and oral English Succeeding Through Collaboration Problem solving Accuracy and attention to detail You re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we d love to hear from you.

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1.0 - 6.0 years

11 - 13 Lacs

Mumbai

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Responsible for maintenance of securities traded by our clients, setup & maintenance of reference data pertaining to these securities and Corporate Action bookings Performs task that includes updating of the Factor and Coupon rates and working on pending and incomplete agents/Counterparty/issuer, working on pending and incomplete products as per vendor Setup and update all the securities (Bond, Equities, Mortgages, Bank debt, CFDs, Swaptions etc ) traded by clients Assist in resolving static data breaks between two internal systems Leader of primarily technical, skilled, or professional staff working on issues or projects of a moderate scope that require independent judgement guided by established policies, processes, and procedures Actively engages in the work of the team to resolve escalated issues and meet schedules Administers company policies and provides direction and guidance to team members on daily work, sometimes through team leads Recommends new procedures and changes to policies to meet department goals Minimally requires a Masters degree and 1 year of related experience, Bachelors degree and 3 years of related experience, or high school degree and 5 years of related experience

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1.0 - 6.0 years

25 - 27 Lacs

Mumbai

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As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Responsible for maintenance of securities traded by our clients, setup & maintenance of reference data pertaining to these securities and Corporate Action bookings. Performs task that includes updating of the Factor and Coupon rates and working on pending and incomplete agents/Counterparty/issuer, working on pending and incomplete products as per vendor. Setup and update all the securities (Bond, Equities, Mortgages, Bank debt, CFDs, Swaptions etc.) traded by clients. Assist in resolving static data breaks between two internal systems. Leader of primarily technical, skilled, or professional staff working on issues or projects of a moderate scope that require independent judgement guided by established policies, processes, and procedures. Actively engages in the work of the team to resolve escalated issues and meet schedules. Administers company policies and provides direction and guidance to team members on daily work, sometimes through team leads. Recommends new procedures and changes to policies to meet department goals. Minimally requires a Masters degree and 1 year of related experience, Bachelors degree and 3 years of related experience, or high school degree and 5 years of related experience.

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3.0 - 6.0 years

4 - 8 Lacs

Chennai

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To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). Key Responsibilities To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met. To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System. Skills and Experience Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm. Building partnerships and working collaboratively with others to meet shared objectives. Building strong customer relationships and delivering customer-centric solutions. Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships; relevant memberships to be agreed Bank training; none additional Languages; English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 25769

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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met. Key Responsibilities Strategy * Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Business * Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating implementing service quality initiatives Uphold the values of the Group and company at all times. Skills and Experience Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team s objectives. Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group. Assist the Team Manager in coaching selected team members to achieve the desired level of productivity and competency. Qualifications Academic or Professional Education/Qualifications; University educated About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 25140

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1.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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Greeting from Infosys BPM Ltd., We are hiring for Capital Market Operations skills. Please walk-in for interview on 29th May 2025 at Hyderabad location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL- 213736 Interview details Interview Date: 29th May 2025 Interview Time: 9AM till 1 PM Interview Venue: B3, Basement lecture Hall STP Campus, Hyderabad. Please find below Job Description for your reference: 1. Experience in wire payments & payments processing is must. 2. Process client transactions including transfer of assets between brokerage and investors. 3. Proficiency in using financial software and transaction processing systems. 4. Provide support during the onboarding process to ensure a smooth transition for new clients. 5. Process client transactions including transfers, withdrawals, and deposits 6. Ensure accurate and timely execution of financial transactions 7. Key functions in this role include sorting, analyzing, and scanning incoming client documents into our imaging system, and validating them into the proper workflows. ( Document Control ) 8. Account opening and Maintenance: Transfers b/w banks and intermediatory, Free movement (FOP) process understanding with SSIs /Swifts Achieving predefined targets with reliability. 9. Knowledge on IRA accounts, Advisory & Investor services is an added advantage. 10. Excellent verbal and written communication skills. 11. Common skills set : Reference Data, static data, data remediation, Capital Market, backend operation, Trade confirmation, interpretation of financial data, financial transaction, payments. 12. Common skills set for above: Reference Data, static data, data remediation, Capital Market, backend operation, Trade confirmation, interpretation of financial data, financial transaction, SWIFT payments & SSIs, GPP,OFAC, Chips Payments, Interview Location: Hyderabad Work Location: Hyderabad Qualification: Any Graduate Designation: Senior Process Executive/ Process Specialist Shifts: Night Shift Experience: 1Yr to 5Yrs Notice Period: Immediate Joiners Work Mode: Work from Office Documents to Carry: Carry a printout your updated resume Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Carry a smartphone with a clear front camera and a headset for the assessment test Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

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10.0 - 15.0 years

30 - 35 Lacs

Jaipur

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About The Role : Job Title - Operations Team Leader, AVP Location - Jaipur, India Role Description The Team Leader will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Review client account opening documentation as per regulatory and internal policies. To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents. Perform simple / complex static amendments in core banking systems. Perform data input and authorize the records in core banking systems for simple changes from, Signature, address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening. Conduct client due diligence searches on the clients via external and internal internet searches. Perform signature verification and update client records in core banking systems. Liaise with KYC / AML team for any queries related to CDD searches and due diligence. Handle data cleansing projects by reviewing various client documents and the data in the core banking systems. Support project team on all data migration projects. Bringing controls and efficiencies in existing process. Face off to onshore, FO, auditors and various stakeholders in all process related queries. Your skills and experience German Language B1/B2 level is must for this role. Good communication and strong people management skills Minimum 10+ years of experience in client on-boarding / Static data amendments in any Private Banking and should have managed a team size of at least 15 people. Hands on experience in reviewing client on-boarding documentation. Willing to work in Multiple/ rotational Shifts. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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4.0 - 6.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Processes Primary responsibility for ensuring accurate and timely completion of CDD applications/renewals, identification of required documentation, sourcing of underlying documents, and maintenance of eCDD static data. People Talent Team working - Effectiveness of risk control covering for other team members of CDD team Additional responsibilities taken over and above BAU deliverables Risk Management Awareness of priorities - understanding of deadlines and risk associated with exceptions in CDD documentation Governance Awareness of priorities - understanding of deadlines and risk associated with exceptions in CDD documentation Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Fill in for regulated roles] Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills and Experience 4-6 years experience in Financial Services Industry. Basic understanding of financial services and its various underlying products desirable. Needs to have an excellent understanding of sourcing information from various datasources, and in several cases utilizing financial reports, and audited statements for such purposes. Should have a keen eye for detail and needs to present his/her case accurately. Previous experience in use of datasources will be ideal. Basic experience in AML domain would be an added advantage. Written and spoken English needs to be at par with business standards considering the amount of interaction required primarily through written communication. Problem Solving Skills - ability to think Out of the Box and independently work around issues that arise from time to time. Language skills (other than English/other Indian languages) a plus but not mandatory for the required role. Knowledge of the CDD/eCDD systems and processes and of the different requirements of certain countries will be an added advantage Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29392

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7 - 12 years

10 - 16 Lacs

Bengaluru

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Candidates with at least 6+ Years strong experience in Instrument Reference Data with expertise in Varied Asset Classes. Strong expertise in Bloomberg/ Reuters etc. Good communication skills with experience in People Management etc Required Candidate profile Candidates with expertise in Corporate Actions with experience in Reference Data/ Static Data with expertise in Equities/ Derivatives etc

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1 - 3 years

3 - 7 Lacs

Bengaluru

Work from Office

PRINCIPAL RESPONSIBLITIES Handling the day to day processing in the Loans Syndication Domain, resolving queries in a timely manner. Ability to work on relevant Workflow tools / systems such ACBS, Intellimatch, GBS, GAOS, WSO Indepth & strong process Knowledge in areas such as Bilat, Syndicated, Agency, Loan trading, Static Data, Assignmets, Transfers ,Dairy management. & management of KRI's with in the bench mark levels To strive to create a healthy and fun filled Environment in the team Display interpersonal skills in handling the day to day operations on the floor. Suggest and work on process improvements Ideas About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed PRINCIPAL RESPONSIBLITIES Handling the day to day processing in the Loans Syndication Domain, resolving queries in a timely manner. Ability to work on relevant Workflow tools / systems such ACBS, Intellimatch, GBS, GAOS, WSO Indepth & strong process Knowledge in areas such as Bilat, Syndicated, Agency, Loan trading, Static Data, Assignmets, Transfers ,Dairy management. & management of KRI's with in the bench mark levels To strive to create a healthy and fun filled Environment in the team Display interpersonal skills in handling the day to day operations on the floor. Suggest and work on process improvements Ideas

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10 - 15 years

10 - 15 Lacs

Jaipur

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About The Role : Job TitleOperations Lead, AVP LocationJaipur, India Role Description Individual will provide daily support and guidance to staff within the department and will work closely with NCT (direct reportees), Associates, co-AVPs and Head, to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. You will be responsible for transitioning of any new process from formulating strategy, hiring people, working with onshore, implementing strategic & tactical solutions. Other responsibilities include cross -training, succession planning, preparation of management reports, departmental initiatives, and interfacing with the different departments to ensure timely and accurate processing of all activities on daily basis within the given timelines. AVP would also be responsible for other activities like BCM, Audits, Transformation and people related initiatives etc. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Effectively Manage a team size of up to 15-20 individuals. Managing Static data set up, background screening and maintenance requests. Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing daily benchmark reports (KPIs) for each of the process lines with the counterparts and working to improve the process. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for existing & newly transitioned processes. Team development and motivation through strong engagement models, effective employee communication and administering reward and recognition. Driving Process Improvement through innovation, and involvement of all. Conduct regular operational performance reviews and participate in monthly self-assessments. Effectively manage risk and foster a robust control environment. Building a strong mechanism to take care of volume peaks during peak season (If any) Ensure team morale and motivation is high through team building and regular interaction. Effective Delegation to direct reports. Grooming of Associates and NCTs. Your skills and experience Prior experience in Wealth Management Ops and Static Data / Client Onboarding/ Background screening is a must. Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability and willingness to work in shifts is a must. Experience/Exposure Graduates with good academic records. Total experience 10 years Plus in same industry is a must. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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- 1 years

6 - 11 Lacs

Bengaluru

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About The Role : Job TitleReference Data Analyst, NCT LocationBangalore, India Role Description The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades Your skills and experience Should have more than 6 months experience in Corporates and with good communication and system knowledge. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Posted 2 months ago

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2 - 6 years

6 - 11 Lacs

Bengaluru

Work from Office

About The Role : Job TitleReference Data Analyst LocationBangalore, India Role Description The Client Data Management (CDM) programme is delivering a broad and consistent, bank wide golden source of Party (Entity / Client) reference data that is externally verifiable and validated. This golden source is business and product agnostic and is to be used by and distributed to consuming systems (trading, reporting, credit, etc) across Deutsche Bank. Creating the golden source of Party reference data will help the bank to deliver increased compliance to regulatory requirements; improved standardisation, consistency and quality of core entity data and increased efficiency throughout the bank of our reference data processes. This includes remediation of entities that has been created as duplicates in reference data system and the process comprises of sourcing, validation, client perimeter analysis and outreach for approvals, static data changes via bulk load. Within the CDM space, the BR team is responsible for ensuring that the data points associated with BR are maintained in a pristine manner; to ensure this, activies involving migrations of BRs, extensitons of systems and products and reactyivations of products / systems occupy key priority focus. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Remediating entities identified as part of Data quality issues . Ensuring the processing guidelines (KOP) are followed with diligence. Monitoring the mailboxes in terms of processing and queries Participating in employee engagement activities & effective participation in team huddle and contribution in regular meetings. Complete assingned activities within stipulated TAT & Mainting High Quality output. Owning the issues, resolve it on priority and escalating wherever required as per escalation matrix. Maintain Accurate & Timely MI Update Closely work with relevant stakeholders (e.g. Reconciliation Team ) to drive timely closure of exception breaks Identify possible automation opportunities and reduce manual intervention. To work in the direction of finding process gaps and ideas to remediate the same. Your skills and experience Minimum Bachelor's degree or equivalent in relevant field 0.6 to 4 years of work experience in Investment Banking Basic knowledge of Banking operations/Financial Products (Fixed income cash & derivatives) Sound knowledge of Reference Data and exposure to data remediation program/projects Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.) Good communication skills. Interaction with the Middle Office and/or Clients to ensure the timely and accurate processing of all life cycle events. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Posted 2 months ago

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