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15.0 - 20.0 years
10 - 18 Lacs
Chennai
Work from Office
The State Collection Manager for Flows Personal Loan is responsible for managing and overseeing the collections operations within a specific state or region. This role ensures the efficient recovery of overdue loans, mitigating the risk of default, and meeting the company's collection goals. Role & responsibilities 1. Team Leadership & Management: Lead, manage, and mentor a team of collection agents to achieve state-level collections targets. Set clear performance expectations and monitor team performance regularly. Conduct training and provide guidance to enhance team members skills and ensure adherence to company policies and best practices. 2. Collections Strategy & Execution: Develop and implement effective collections strategies tailored to the states market conditions and customer profiles. Ensure the recovery of overdue personal loans through efficient call strategies, payment plans, and collection techniques. Monitor and manage collections on past-due loans to minimize defaults and maximize recovery. 3. Compliance & Risk Management: Ensure that all collection activities comply with legal and regulatory requirements, internal policies, and ethical standards. Assess and manage the risks related to collections, making recommendations for process improvements and risk mitigation strategies. 4. Collaboration & Cross-Functional Support: Collaborate with the Risk, Credit, and Legal teams to enhance collections processes, improve customer communication, and address complex cases. Work with other departments (e.g., Sales, Customer Service) to ensure a seamless transition of loan accounts from origination to recovery stages. 5. Budgeting & Cost Management: Monitor and control the state-level collection budget to ensure cost-effective operations. Evaluate and recommend resources, tools, or third-party collection services to improve recovery performance Preferred candidate profile Bachelor's degree in Business, Finance, or a related field (Masters preferred). Minimum of 15+ years of experience in collections, with at least 10 years in a managerial or leadership role. Proven experience in managing collections for personal loans or similar financial products. Strong knowledge of collections strategies, debt recovery processes, and regulatory compliance (e.g., Fair Debt Collection Practices Act). Excellent leadership, communication, and negotiation skills. Analytical mindset with the ability to track performance metrics and implement improvements. Ability to work under pressure and meet deadlines in a fast-paced environment. Perks and benefits Competitive salary based on experience Performance-based Yearly Bonus Interested candidates can hit your resume to yuvaraja.k@smfgindia.com
Posted 3 weeks ago
10.0 - 18.0 years
13 - 23 Lacs
Ahmedabad
Work from Office
Hiring State Sales Manager -Ahmedabad. Apply now sharing your resume at pooja.sharma@smith-nephew.com State Manager SPM - Gujarat, India Job location-Ahmedabad What will you be doing? State Manager is accountable for managing clinical seminars & conferences, and promotional campaigns (in consultation with local sales force and (Head Office) HO based clinical specialists & product management team). Responsibilities: Achieving sales target of assigned area, with a bias towards ensuring that product wise and individual team members sales targets are also achieved. Maintaining sales records, analyzing the same, and ensuring that sales trends analyses are communicated to field staff, with clear future action plans. Training, counseling, motivating and skill development of the team members. Managing the distribution channels of assigned area. Responsible for monitoring and controlling the inventory levels at (Distributor on Consignment Basis) DCBs (regional depots), and/or superstockists Liaise with the institutional stockists/liaison agents and hospital stores & purchase personnel to strengthen the availability and usage of our products in the institutional segment. Organising, participating & ensure effective promotion of assigned company products during medical seminars and conferences. Interaction with (Head Office) HO Marketing to procure technical and marketing information, and formulating tactics for field sales promotion. Ensuring ethical promotion of products to medical practitioners and hospitals. Developing key accounts, and Key Opinion Leaders for the focus products. Ensuring timely delivery of comprehensive regional reports every sales period. Ensure that self and all team members comply with Code of Ethics as prescribed by the company from time to time. What will you need to be successful? Successful candidates would need the following: Graduate/MBA Preferred/Good to have - B.Sc (with any of the life sciences e.g. Zoology, Botany, Microbiology, Biotechnology, Nursing etc) with a management degree/ B. Pharm with a management degree Overall sales experience of at least 8-10 years in the medical devices or pharmaceutical industry, of which 2 years in regional level supervisory position. Proficient knowledge and Experience in Orthopedics industry. Should have the requisite knowledge about Orthopedic Devices. Good interpersonal and communication skills Self-Driven and result oriented approach Good communication & presentation skills. Proven man-management, situation-handling, crisis management skills. Ability to grasp clinical terminology and competence to communicate product features & benefits in a clinical environment with healthcare professionals. Travel Requirements: 5075% For more discusion share us your profile only if you have relevant expeirence at pooja.sharma@smith-nephew.com
Posted 2 months ago
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