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Client Services Team Lead CXC

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As an ideal candidate for this role, you have utilized your business knowledge to streamline service delivery processes and applied management concepts to effectively scale a support or service team. You have demonstrated your ability to manage client-facing service operations by resolving escalations and meeting SLAs, as well as supporting the transition of services into a centralized hub. Your expertise includes ensuring that processes meet regulatory requirements in various countries, advising stakeholders on compliance risks, and contributing to successful audits or certifications. You have successfully scaled a service delivery team in a fast-growing organization, impleme...

Posted 1 month ago

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