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5.0 years
2 - 9 Lacs
Hyderābād
On-site
Global Operate - Contracting COE - Consultant Career level : Senior Consultant Position summary: Deloitte’s Global Operate team is seeking a senior consultant to support the enhancement of our Operate contracting and contract management practices globally. This role will play an integral part of our organization's success in standardization, strategy, and operations for Operate contracting and contract management. Staying up to date with industry best practices and emerging trends, you will support the implementation of innovative practices and benchmarking exercises to foster a culture of continuous improvement. As a member of the Global Operate Commercial and Contracting COE, you will provide project management expertise and support the development of deliverables for a variety of internal audiences, including Global Businesses, Deloitte Firms, and the Global Operate Council to engage, inspire and motivate people to embrace the significant changes that are required to achieve our ambition. This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear Operate leader. Key responsibilities: As a Senior Consultant specializing in Contract Management, you will play a pivotal role in supporting and enhancing contract management processes for Operate (managed services) contracts within a dynamic, global service environment. Leveraging your experience, you will ensure the effective administration of managed services contracts, while collaborating with cross-functional teams to drive operational excellence and mitigate risk. This position offers the opportunity to contribute to a rapidly growing business and further develop your expertise in contract management and consulting. Your key responsibilities include; Serve as a key point of contact for internal stakeholders during the long-term managed services relationship. Build strong relationships with internal stakeholders and ensure clear communication regarding contractual matters. Facilitate meetings, address inquiries, and provide expert guidance on contract-related topics. Review (usually already executed but sometimes pre-execution) contracts to ensure compliance with terms and conditions, and assist with ongoing contracting, risk management, and mitigation support. Prepare contract-related documents such as a contract summary pack, contract obligation tracker, and respond to queries from engagement teams. Track contractual obligations of Deloitte and the client and manage internal teams through their respective tasks by holding meetings, sending reminders, and assisting in contract-related tasks when appropriate. Proactively identify contracting issues throughout the duration of the managed services relationship, resolve escalations by team members and escalate issues to Managers, engagement teams, and other internal stakeholders. Deliver contractual modification documents when needed such as SOWs, change orders, amendments, renewals, etc. Maintain up-to-date knowledge of core professional services—including IT, managed services, and outsourcing—to support contracting and risk management in a fast-paced, evolving environment. Support strategic initiatives pertaining to the development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help adoption of such processes, tools, and templates. Apply strong analytical skills to interpret contract terms, assess risks, and develop practical solutions to complex contractual challenges. Oversee multiple contract management initiatives simultaneously, ensuring timely delivery and alignment with organizational objectives. Prioritize tasks, manage resources, and adapt to shifting priorities as needed. Ideal Candidate: The ideal candidate is a motivated professional with an understanding of professional services contracting and risk management. You have excellent communication and collaboration skills, with a proven track record of helping identify risks and propose solutions. You are eager to learn and grow in your role, contributing to the success of the Operate business while developing your skills and expertise in contract management. Qualifications: Bachelor's degree in business, law, or a related field. Minimum of 5 years’ experience in contract management, legal, or related consulting field. Demonstrated expertise in reviewing, drafting, and managing complex contracts, preferably within professional services or technology sectors. Proficiency in contract management tools and Microsoft Office Suite; experience with process improvement initiatives is a plus. Deep expertise in the full professional and managed services contracting lifecycle, especially within technology services, including reviewing, drafting, and managing complex contracts. Strong risk management skills, with the ability to identify, anticipate, and address risks associated with consulting service delivery and scope of work documents. Exceptional communication, collaboration, and negotiation abilities, demonstrated in customer-focused, team-oriented environments; able to clearly convey complex information to diverse audiences. Proven leadership in mentoring junior team members, making sound business decisions, and thriving in fast-paced, dynamic settings while managing multiple priorities and projects. Excellent PowerPoint skills. Proficient in contract management and productivity tools (e.g., ServiceNow, CLM software, Microsoft Office Suite), with a willingness to learn new technologies such as GenAI and contribute to process improvement initiatives. Experience with AI technologies such as GenAI (desired). Ability to work effectively in a fast-paced, dynamic environment. Qualifications in contract management and/or project management are a plus. Work experience: Skills and capabilities: Location: Hyderabad What you’ll be part of—our Deloitte Global culture: In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. How you’ll grow: Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible. Benefits you’ll receive: Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters. Corporate Citizenship: Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of each other. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms or their related entities (collectively, the “Deloitte organization”) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No representations, warranties, or undertakings (express or implied) are given as to the accuracy or completeness of the information in this communication, and none of DTTL, its member firms, related entities, employees or agents shall be liable or responsible for any loss or damage whatsoever arising directly or indirectly in connection with any person relying on this communication. DTTL and each of its member firms, and their related entities, are legally separate and independent entities. © 2024 For information, contact Deloitte Touche Tohmatsu Limited. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307579
Posted 2 weeks ago
40.0 years
1 - 6 Lacs
Hyderābād
On-site
Job Title: Senior Manager, Scientific Communications Role GCF: L6a Location: Hyderabad, India Company: Amgen About Us: Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Role Description: The Scientific Communications Senior Manager is accountable for planning and delivering innovative scientific and medical content aligned to their designated Therapeutic Area / product (General Medicine, Inflammation, Oncology, Rare Disease, or Obesity), tailored to specific audiences globally via impactful formats and relevant channels. Reporting to a Scientific Communications Therapeutic Area (TA) Lead in India, this leader manages a small team of scientific communication team members and drives the execution of tactical Scientific Communication plans for US and global regions to deliver our Medical and overall product strategies. The Scientific Communications Senior Manager may directly partner with US/Regional Medical planning team and Scientific Communication Operations team members to drive process alignment, standardization, and adoption of innovation and transformational change. This role is responsible for creating and leading high-performing and engaged teams to exceed expectations. Roles & Responsibilities: Develop and deliver high-quality, accurate, and innovative scientific and medical content (DSE/digital/MSL materials/FAQs/Medical Information Letters) tailored to specific audiences in the US and globally via impactful formats and relevant channels. Publication-related deliverables (manuscripts/abstracts/posters/Oral presentations, enhanced content). • Addressing Medical Information inquiries/issues. • Creation of payer-related content, timely support for compendia. Maintain strong partnerships with Scientific Communication Operations team in support of standardization of processes, optimizing systems, and furthering continuous improvement and innovation, including use of digital and multi-channel approaches, as well as definition of impactful KPIs. Drive the execution of a comprehensive scientific communication plan that shifts based on changes in the disease area and treatment landscape and in-depth awareness of insights across local affiliates and cross-functional partners Ensure compliance with relevant Amgen enterprise and Functional SOP(s) and system(s) Assist in recruiting, onboarding, and training of staff members. Support prioritization process, prepare and oversee team assignments to meet program goals on time and within budget. Develop, maintain, cultivate, and influence strong relationships with cross-functional colleagues Foster Amgen culture and motivate high-performing and empowered staff. Basic Qualifications and Experience: Advanced scientific degree: Doctorate degree & 2 years of Global Publication OR Medical Communications OR Medical Value and Access OR Medical Strategy Experience. Master’s degree & 6 years OR Bachelor’s degree & 8 years OR Associates degree & 10 years AND 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources. Functional Skills: Preferred Qualifications: MD, PharmD, PhD, or DO with 4 or more years of expertise in clinical research, patient care, Clinical Development, Medical/Scientific Affairs, and/or basic research (other doctorate degrees may be considered) Prior experience in Medical/Scientific Affairs or Clinical Development within the biopharmaceutical industry, and/or clinical or research in the therapeutic area An understanding of the pharmaceutical commercialization process and knowledge of the regulatory and legal guidelines affecting promotion of prescription products Experience in publication planning, publications guidelines and transparency standards (e.g., ICMJE, current Good Publication Practice (GPP) Guidelines ) Understanding of Amgen focused disease area and landscape and clinical data to enable critical analysis of scientific literature and communicate implications cross-functionally Demonstrated track record of strategic execution in a matrix environment with limited supervision The ability to work in teams and interface in a dynamic environment across corporate functions Preferred Skills: Knowledge of emerging technologies in medical communications (e.g., AI tools, omnichannel engagement platforms). Strong computer and database skills, particularly with Microsoft Office products Soft Skills: Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Collaborative mindset with a strong sense of accountability and ownership Ability to drive continuous improvement and adapt quickly in a fast-evolving environment Strong project management with ability for self-direction Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Posted 2 weeks ago
10.0 years
1 - 6 Lacs
Hyderābād
On-site
Join Amgen's Mission to Serve Patients If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission to serve patients drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together, researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. WHAT YOU WILL DO The Scientific Communications Senior Manager is accountable for planning and delivering innovative scientific and medical content aligned to their designated Therapeutic Area / product (General Medicine, Inflammation, Oncology, Rare Disease, or Obesity), tailored to specific audiences globally via impactful formats and relevant channels. Reporting to a Scientific Communications Therapeutic Area (TA) Lead in India, this leader manages a small team of scientific communication team members and drives the execution of tactical Scientific Communication plans for US and global regions to deliver our Medical and overall product strategies. The Scientific Communications Senior Manager may directly partner with US/Regional Medical planning team and Scientific Communication Operations team members to drive process alignment, standardization, and adoption of innovation and transformational change. This role is responsible for creating and leading high-performing and engaged teams to exceed expectations. Roles and Responsibilities Develop and deliver high-quality, accurate, and innovative scientific and medical content (DSE/digital/MSL materials/FAQs/Medical Information Letters) tailored to specific audiences in the US and globally via impactful formats and relevant channels Publication-related deliverables (manuscripts/abstracts/posters/Oral presentations, enhanced content) Addressing Medical Information inquiries/issues Creation of payer-related content, timely support for compendia Maintain strong partnerships with Scientific Communication Operations team in support of standardization of processes, optimizing systems, and furthering continuous improvement and innovation, including use of digital and multi-channel approaches, as well as definition of impactful KPIs Drive the execution of a comprehensive scientific communication plan that shifts based on changes in the disease area and treatment landscape and in-depth awareness of insights across local affiliates and cross-functional partners Ensure compliance with relevant Amgen enterprise and Functional SOP(s) and system(s) Assist in recruiting, onboarding, and training of staff members Support prioritization process, prepare and oversee team assignments to meet program goals on time and within budget Develop, maintain, cultivate, and influence strong relationships with cross-functional colleagues Foster Amgen culture and motivate high-performing and empowered staff WHAT WE EXPECT OF YOU We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications Doctorate degree with a minimum of 10 years of experience in Global Publication, Medical Communications, Medical Value and Access, or Medical Strategy Master’s degree with a minimum of 12 years of experience Bachelor’s degree with a minimum of 14 years of experience Minimum of 5 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources Must-Have Skills MD, PharmD, PhD, or DO with 4 or more years of expertise in clinical research, patient care, Clinical Development, Medical/Scientific Affairs, and/or basic research (other doctorate degrees may be considered) Prior experience in Medical/Scientific Affairs or Clinical Development within the biopharmaceutical industry, and/or clinical or research in the therapeutic area An understanding of the pharmaceutical commercialization process and knowledge of the regulatory and legal guidelines affecting promotion of prescription products Experience in publication planning, publications guidelines and transparency standards (e.g., ICMJE, current Good Publication Practice (GPP) Guidelines) Understanding of Amgen focused disease area and landscape and clinical data to enable critical analysis of scientific literature and communicate implications cross-functionally Demonstrated track record of strategic execution in a matrix environment with limited supervision The ability to work in teams and interface in a dynamic environment across corporate functions Preferred Skills Knowledge of emerging technologies in medical communications (e.g., AI tools, omnichannel engagement platforms) Strong computer and database skills, particularly with Microsoft Office products Soft Skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Collaborative mindset with a strong sense of accountability and ownership Ability to drive continuous improvement and adapt quickly in a fast-evolving environment Strong project management with ability for self-direction WHAT YOU CAN EXPECT OF US As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. https://careers.amgen.com EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Posted 2 weeks ago
5.0 years
5 - 8 Lacs
Hyderābād
On-site
Summary Job Description Summary Provide analytics support to Novartis US sales and Marketing teams on various Business Intelligence reporting and Data Visualization projects. Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics and faster generation of insights using data visualization. About the Role Key Responsibility: Provide business intelligence, analytics and insights support that drive Field, Home Office and Enterprise reporting and data visualization for Novartis US Create and deliver field excellence reports and insights as per agreed SLAs (timeliness, accuracy, quality, etc.) and drive excellent customer service Design, develop and/or maintain Power BI based dashboards solutions that optimize field excellence activities based on country commercial excellence needs through variety of evolving infrastructure landscape Have a growth mindset, and be open to enhance the skillset through learning new data modelling tools as per the available business needs Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of reporting services Create and maintain standard operating procedures (SOPs), and quality checklists that will enable excellent quality outputs for all deliverables within the function Essential Requirement: Minimum 5+ years of hands-on experience in data visualization in PowerBI is required Exposure to create reporting / visualization products for Field Users and Commercial Leadership teams and solid foundation of Pharma domain (commercial analytics) Basic to intermediate knowledge of Microsoft excel, Powerpoint, SQL, ETL tools and other Visualization tools like QlikSense is preferred Enable standardization of processes through process documentation, and timely maintenance of knowledge repositories. Facilitate data enabled decision making and execution for Novartis internal stakeholders by providing techno-functional expertise in short-term and long-term sales operations and strategy Contribute to stakeholder teams by involving oneself in various initiatives like knowledge sharing, on-boarding and training support. Project management and ability to delivery independently with less oversight. Should be able to guide analysts/sr. analysts in the team for delivery Good presentation skills and Interpersonal and communication skills. Desirable Requirements : Bachelor’s / master’s degree/other advanced degree in Lifesciences or Pharmaceutical sciences & MBA degree is preferred Previous knowledge and experience of pharma / life sciences industry is preferred, Learning agility and ability to manage multiple stakeholders Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division US Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Posted 2 weeks ago
3.0 years
5 - 9 Lacs
Hyderābād
On-site
DESCRIPTION Sr. Program Manager, FBA Support Operations India Job Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. The Senior Program Manager is responsible for all aspects of stakeholder management in support of key workstreams within FBA Support Operations. This role will work directly with key stakeholders based in India, China, and USA including Product Management, Operations Support, Change Process Management, Engineering, Business Intelligence, New Business Development, and Operations to ensure process, tools, policy, technology, and reporting updates and changes are clearly communicated, rolled out with appropriate notice, and regularly followed up on. This leader will act as the interface between FBA Support Operations and these teams, serving a critical role to give people leaders the space they need to index toward team leadership and results. This will start as an Individual Contributor role, but may grow into managing a small number of program managers. We are looking for a strategic and data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with experience managing a large operational team OR global programs, and a proven track record of leading by influence to deliver big results. They are able to continuously improve the operational efficiency of the organization they support through good prioritization, and communication skills, as well as the ability to navigate ambiguity and influence senior stakeholders. They have the capability and passion to identify how technology improvements can complement operational excellence to deliver increasingly better outcomes. They believe at their core that leaders operate at all levels of an organization. Key job responsibilities Key job responsibilities We are opening 2 specific roles: 1. Be the global single-threaded leader for casework that helps selling partners resolve discrepancies between what was shipped to, and received by, Amazon. (Missing From Inbound workstreams) 2. Be the global single-threaded leader for casework that helps selling partners resolve discrepancies, lost and damaged items, and fees charged in error for inventory previously received by Amazon (Non-Missing From Inbound workstreams). In this role, you will: Collaborate with, and influence the engineering, product management, program, and executive teams on key initiatives, metrics and needs for this business. Understand trends our selling partners are experiencing. Insist on the highest standards to solve selling partner problems quickly, effectively, and transparently. Partner with senior Operations leaders in regular Gemba walks, ensuring that associates’ voices are heard and considered in process improvement opportunities Act as a 2-way conduit for ideas on improving process, associate experience, and seller experience by fostering ideas from within the Support Operations teams (via Gemba and other mechanisms), and ensuring smooth planning, roll-outs, and adoption of process and technology changes generated by key central stakeholders. A day in the life This is a high visibility opportunity to lead a critical program in the largest organization in all of FBA. This role will be responsible for executing end-to-end process improvement programs that result in the standardization of business processes and implementation of best practices. You will lead large initiatives, coordinating the work of internal and partner teams. Responsibilities include risk management assessment, program scoping, launch design, data collection and analysis, site visits, proposal of new standards, communication of results to senior management. \You will own business results that are scrutinized at senior levels of FBA and SPS, and will also make time specifically to work with your most junior front-line associates to solve problems and generate innovations on behalf of our selling partners. About the team FBA Support Operations India comprises over 1,400 front line associates and more than 50 exempt leaders, and is based in Hyderabad and Bangalore. The team is responsible to execute 70+ critical workstreams to solve problems for Amazon's Selling Partners. In FBA Support Operations, we obsess over the Seller experience and our front-line associate experience. We believe leaders operate at all levels and treat all employees with respect. Join us! Work hard, have fun, and make history! BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Project/Program/Product Management-Non-Tech
Posted 2 weeks ago
5.0 years
5 - 9 Lacs
Hyderābād
On-site
DESCRIPTION Sr. Program Manager, FBA Support Operations India Job Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. The Senior Program Manager is responsible for all aspects of stakeholder management in support of key workstreams within FBA Support Operations. This role will work directly with key stakeholders based in India, China, and USA including Product Management, Operations Support, Change Process Management, Engineering, Business Intelligence, New Business Development, and Operations to ensure process, tools, policy, technology, and reporting updates and changes are clearly communicated, rolled out with appropriate notice, and regularly followed up on. This leader will act as the interface between FBA Support Operations and these teams, serving a critical role to give people leaders the space they need to index toward team leadership and results. This will start as an Individual Contributor role, but may grow into managing a small number of program managers. We are looking for a strategic and data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with experience managing a large operational team OR global programs, and a proven track record of leading by influence to deliver big results. They are able to continuously improve the operational efficiency of the organization they support through good prioritization, and communication skills, as well as the ability to navigate ambiguity and influence senior stakeholders. They have the capability and passion to identify how technology improvements can complement operational excellence to deliver increasingly better outcomes. They believe at their core that leaders operate at all levels of an organization. Key job responsibilities Key job responsibilities We are opening 2 specific roles: 1. Be the global single-threaded leader for casework that helps selling partners resolve discrepancies between what was shipped to, and received by, Amazon. (Missing From Inbound workstreams) 2. Be the global single-threaded leader for casework that helps selling partners resolve discrepancies, lost and damaged items, and fees charged in error for inventory previously received by Amazon (Non-Missing From Inbound workstreams). In this role, you will: Collaborate with, and influence the engineering, product management, program, and executive teams on key initiatives, metrics and needs for this business. Understand trends our selling partners are experiencing. Insist on the highest standards to solve selling partner problems quickly, effectively, and transparently. Partner with senior Operations leaders in regular Gemba walks, ensuring that associates’ voices are heard and considered in process improvement opportunities Act as a 2-way conduit for ideas on improving process, associate experience, and seller experience by fostering ideas from within the Support Operations teams (via Gemba and other mechanisms), and ensuring smooth planning, roll-outs, and adoption of process and technology changes generated by key central stakeholders. A day in the life This is a high visibility opportunity to lead a critical program in the largest organization in all of FBA. This role will be responsible for executing end-to-end process improvement programs that result in the standardization of business processes and implementation of best practices. You will lead large initiatives, coordinating the work of internal and partner teams. Responsibilities include risk management assessment, program scoping, launch design, data collection and analysis, site visits, proposal of new standards, communication of results to senior management. \You will own business results that are scrutinized at senior levels of FBA and SPS, and will also make time specifically to work with your most junior front-line associates to solve problems and generate innovations on behalf of our selling partners. About the team FBA Support Operations India comprises over 1,400 front line associates and more than 50 exempt leaders, and is based in Hyderabad and Bangalore. The team is responsible to execute 70+ critical workstreams to solve problems for Amazon's Selling Partners. In FBA Support Operations, we obsess over the Seller experience and our front-line associate experience. We believe leaders operate at all levels and treat all employees with respect. Join us! Work hard, have fun, and make history! BASIC QUALIFICATIONS 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Project/Program/Product Management-Non-Tech
Posted 2 weeks ago
40.0 years
2 - 6 Lacs
Hyderābād
Remote
Associate QC – QC Systems Templating Role Name: Associate QC Department Name: Quality Control Role GCF: 3 ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description: Let’s change the world. Amgen is hiring for an Associate to support the Electronic Lab Notebook (ELN) and consumable inventory system infrastructure in the Quality Control (QC) network. This candidate will primarily work a shift-based schedule to enable the business in delivering Amgen’s mission to serve patients. The candidate may need to work outside of his/her routine workday to support business needs. The individual will be required to work from our office located in Hyderabad India (Amgen India-AIN) and provide remote support from AIN to Amgen sites across multiple time zones globally. Roles & Responsibilities: This position will be responsible for the creation, revision and qualification of templates for analytical method executions in ELN. Creation and revision of consumable templates will also be in the scope of responsibility. The Associate will ensure assigned tasks are carried out according to the correct procedures, best practices, and service level agreements for QC standardization. Coordination with members within the team at AIN on the same shift and members of the team at AIN on different shifts will be critical in ensuring deliverables are met in accordance with schedule. To effectively provide support, candidates must demonstrate proficiency in virtual communication tools and have experience interacting in remote collaborations. The following are some examples of tasks for the position Creation and revision of ELN templates Qualification of ELN templates Creation and revision of consumable templates Understand and follow established instructions to complete assigned deliverables within expectations Collaboration with AIN team members to support the QC network needs Ensuring training is up to date Additional responsibilities may involve: Assistance in providing performance metrics Basic Qualifications and Experience: Master’s degree with 1-3 years of Pharma and Biotech commercial or clinical manufacturing Quality Control experience. Functional Skills: QC lab testing experience Exposure to ELN applications Microsoft Office proficiency Familiarity with Good Manufacturing Practices and Good Documentation Practices Soft Skills: Excellent English verbal and written communication skills Ability to learn quickly with attention to detail Delivering results right first time within a team environment EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Posted 2 weeks ago
3.0 years
2 - 9 Lacs
Hyderābād
On-site
Global Operate - Contracting COE - Consultant Career level : Consultant Position summary: Deloitte’s Global Operate team is seeking a consultant to support the enhancement of our Operate contracting and contract management practices globally. This role will play an integral part of our organization's success in standardization, strategy, and operations for Operate contracting and contract management. Staying up to date with industry best practices and emerging trends, you will support the implementation of innovative practices and benchmarking exercises to foster a culture of continuous improvement. As a member of the Global Operate Commercial and Contracting COE, you will provide project management expertise and support the development of deliverables for a variety of internal audiences, including Global Businesses, Deloitte Firms, and the Global Operate Council to engage, inspire and motivate people to embrace the significant changes that are required to achieve our ambition. This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear Operate leader. Key responsibilities: As a consultant specializing in Contract Management, you will play a pivotal role in supporting our contract management team by reviewing and analyzing our executed managed services contracts, preparing concise contract summaries, tracking key obligations, and delivering comprehensive contract management support throughout the long-term managed services relationship. In this capacity, you will deepen your understanding of contract management’s best practices and contribute to the ongoing success of our global service center. This position offers a dynamic environment where you can further develop your expertise in contract management, project delivery, and client service. Collaborate with the team members to review executed managed services contracts, ensuring Deloitte’s and client compliance with the contract. Prepare contract summaries and maintain detailed records of contractual obligations, milestones, and deliverables. Identify potential risks or issues and proactively escalate them to senior team members for timely resolution. Work closely with colleagues to enhance and streamline contract management processes, contributing innovative ideas for continuous improvement. Stay current with contract management practices, professional services offerings (including IT, managed services, and outsourcing), and evolving risk management protocols. Engage directly with clients and stakeholders to clarify contract terms, address inquiries, and ensure mutual understanding of contractual obligations. Support project planning and execution related to contract management initiatives, ensuring deadlines and quality standards are consistently met. Assist in developing and delivering training materials or sessions to upskill team members and promote best practices within the team. Ideal Candidate: The ideal candidate is a proactive individual with a strong interest in contract management. You have excellent communication skills and a willingness to learn and grow in your role. You are a team player who is eager to contribute to the success of the Operate business and develop your skills in contract management. Qualifications: Bachelor's degree in business, law, or a related field. Minimum of 3 years’ experience in contract management or a closely related field. Demonstrated expertise in drafting, reviewing, and negotiating commercial contracts. Proven experience managing contracts and supporting project management activities; experience in developing or implementing learning initiatives is advantageous. Qualifications in contract management and/or project management are a plus. Work experience: Skills and capabilities: Exceptional verbal and written communication skills, with the ability to convey complex information clearly and professionally. Strong collaboration and negotiation abilities, thriving in a customer-focused, team-oriented setting. Analytical mindset with a track record of sound decision-making and the ability to explain and justify recommendations, even in challenging situations. Proactive learner with a demonstrated willingness to embrace new challenges and technologies. Excellent PowerPoint skills. Experience with contract management platforms such as ServiceNow or Contract Lifecycle Management (CLM) software is highly desirable. Exposure to AI technologies, including Generative AI, is a plus. Adaptability and resilience to work effectively in a fast-paced, constantly evolving environment. Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously. Location: Hyderabad What you’ll be part of—our Deloitte Global culture: In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. How you’ll grow: Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible. Benefits you’ll receive: Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters. Corporate Citizenship: Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307576
Posted 2 weeks ago
5.0 years
0 Lacs
Gurgaon
On-site
- Bachelor’s degree in Business Administration, Finance, Economics, Computer Science or related field5+ years of experience in the areas of sales planning/strategy, and/or sales operations, finance, business development, business management, in mid-to-large scale global sales organization - 5+ years of experience within a global technology or management consulting firm - 5+ years in a B2B sales environment to include sales organizational structures, indirect channel, sales systems, and industry data used in developing go-to-market strategies - Experience with market and insights related to cloud computing and IT AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Within the AWS WW Amazon Global Sales (AGS) organization, the Asia Pacific and Japan (APJ) Sales Planning team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity by putting “Right Customers with Right Coverage and Right Targets”. We own the Sales Planning mechanisms such as Annual Planning, In-Year Planning, Goals Planning, Account Planning, and Headcount Planning in partnership with WW Operations teams and Field Operations teams to ensure we achieve the right balance between global standardization and localized customization. This position will be responsible for leading and evolving annual sales planning for Worldwide AGS. As a member of the Sales Planning team, this person will take ownership of existing planning processes while driving net-new initiatives focused on improving scale and automation. This person will work closely with the WW Operations teams and Field Operations teams to focus on organization-wide execution of sales planning initiatives. The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in program management and has a deep analytic background to assist the AWS WW Amazon Global Sales (AGS) organization in meeting its business objectives. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints. The right candidate has a strong record of delivering results timely and effectively. You should have experience managing complex global programs for sales engagement in large, multi-national, preferably tech organizations. The ideal candidate has broad technical skills, strong financial acumen, sales strategy experience, and a deep analytical background. Strong judgement, ability to manage through ambiguity and complexity as well as a demonstrated ability to influence without explicit authority are key to success. Key job responsibilities - Execute long and short-term sales plans in partnership with WW Operations teams and local Field Operations teams. - Develop innovative approaches to delivering operational solutions that scale. - Represent the AGS organization in the development of new tools and automation in support of annual planning. - Write business papers and deliver recommendations to executive leadership for consideration. - Identify issues and challenges related to sales planning and drive timely resolution. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. GSO2025 Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and delivering programs to support and grow a business Experience interacting with sales leadership and establishing credibility as a strategic partner Understands business operations, and has a background that enables them to create scalable programs that apply holistic approaches to sales planning Demonstrated Earning Trust with internal stakeholders, prove the ability to deep dive data, is biased for action and drives for results through others Strong verbal and written communications skills are a must, as well as leadership skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 weeks ago
5.0 years
0 Lacs
Gurgaon
On-site
DESCRIPTION AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Within the AWS WW Amazon Global Sales (AGS) organization, the Asia Pacific and Japan (APJ) Sales Planning team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity by putting “Right Customers with Right Coverage and Right Targets”. We own the Sales Planning mechanisms such as Annual Planning, In-Year Planning, Goals Planning, Account Planning, and Headcount Planning in partnership with WW Operations teams and Field Operations teams to ensure we achieve the right balance between global standardization and localized customization. This position will be responsible for leading and evolving annual sales planning for Worldwide AGS. As a member of the Sales Planning team, this person will take ownership of existing planning processes while driving net-new initiatives focused on improving scale and automation. This person will work closely with the WW Operations teams and Field Operations teams to focus on organization-wide execution of sales planning initiatives. The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in program management and has a deep analytic background to assist the AWS WW Amazon Global Sales (AGS) organization in meeting its business objectives. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints. The right candidate has a strong record of delivering results timely and effectively. You should have experience managing complex global programs for sales engagement in large, multi-national, preferably tech organizations. The ideal candidate has broad technical skills, strong financial acumen, sales strategy experience, and a deep analytical background. Strong judgement, ability to manage through ambiguity and complexity as well as a demonstrated ability to influence without explicit authority are key to success. Key job responsibilities Execute long and short-term sales plans in partnership with WW Operations teams and local Field Operations teams. Develop innovative approaches to delivering operational solutions that scale. Represent the AGS organization in the development of new tools and automation in support of annual planning. Write business papers and deliver recommendations to executive leadership for consideration. Identify issues and challenges related to sales planning and drive timely resolution. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. GSO2025 BASIC QUALIFICATIONS Bachelor’s degree in Business Administration, Finance, Economics, Computer Science or related field5+ years of experience in the areas of sales planning/strategy, and/or sales operations, finance, business development, business management, in mid-to-large scale global sales organization 5+ years of experience within a global technology or management consulting firm 5+ years in a B2B sales environment to include sales organizational structures, indirect channel, sales systems, and industry data used in developing go-to-market strategies Experience with market and insights related to cloud computing and IT PREFERRED QUALIFICATIONS Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and delivering programs to support and grow a business Experience interacting with sales leadership and establishing credibility as a strategic partner Understands business operations, and has a background that enables them to create scalable programs that apply holistic approaches to sales planning Demonstrated Earning Trust with internal stakeholders, prove the ability to deep dive data, is biased for action and drives for results through others Strong verbal and written communications skills are a must, as well as leadership skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, HR, Gurugram Corporate Operations
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Responsibilities SAP S/4 Hana FI TAX with Vertex knowledge Technical Skill sets Should have worked on at least one Implementation & two support projects on SAP S/4 HANA with tax in O2C and P2P. Should have good experience with withholding tax (TDS) and VAT. Must have experience in VAT configuration such as tax procedures, tax keys, tax conditions and input/output tax codes. Must have experience in withholding tax configuration such as WHT codes, types, keys, master data. Perform systems review and analysis for the conversion of in-house developed business applications, master data, and re engineer business practices to facilitate standardization to a single SAP platform. Responsible for the SAP configuration for external tax calculation 02C and P2P. Configuration of SAP Pricing with Tax Procedures for business organizations. Develop and update business process documentation utilizing confidential technical WRICEF Project Management methodology. Completed process flow documentation for support organization and end-user guides - illustrated BPP and FAQ sheets. Develop close-loop regression testing procedure for inbound/outbound processing with legacy systems utilizing iDocs and XML documents Designed custom report for the balancing and reconciliation of SAP financial account data of tax and Vertex Reporting and Returns databases. Requirements Must be expert in writing Functional Specifications independently and create Custom Objects from Scratch to Deployments. Should have good experience on interfaces with third party systems. Vertex Must have knowledge on Vertex (Tax Engine) and mapping concept. Must have knowledge on tax calculations on Vertex and comparison to SAP S/4 Hana tax module Provide technical guidance for development and coding for industry specific excise tax processing, compliance and reporting General knowledge and tools Excellent communication & strong collaboration skills Flexible to adapt to fast changing environment and self-motivated Creating technical design specifications to ensure compliance with the functional teams and IT Management Analytical thinking, high level of comprehension and independent working style Seeking candidates who are flexible and willing to work on shifts as required What We Offer Competitive salary package. Leave Policies 10 Days of Public Holiday (Includes 2 days optional) & 22 days of Earned Leave (EL) & 11 days for sick or caregiving leave. Office Requirement 3 Days WFO Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
Gurgaon
On-site
Job Description: Job Title: Analyst II Controllership Job Role: Record to Report Analyst Location: Chennai/Bangalore/NCR KEY ACCOUNTABILITIES & RESPONSIBILITIES Perform the Month End Complex Journals in accordance with the Finance Close Schedules Apprehend the closing Journals (like Revenue Accruals, Deferred Revenue, Tax and VAT) and ensure the appropriateness of the backups provided Review the MJE during Close and Identify the reasonableness and appropriateness of the backups Preparing the backups of the Complex Balance Sheet Account Reconciliation like Unbilled Receivables, Deferred Revenue, Accruals Liaise with other Functions of Finance to gather the appropriate backup documents Assist in the closure of Reconciling items by Understanding the Root Cause of those and liaise with other Functions of Finance for timely resolution of those Assist in driving the Process Improvements and Standardization Activities Perform the Month End Balance Sheet Commentaries by identifying the major drivers for the movement in balances Provide independent support for handling the Internal/External Audit data requirement/queries and offering Management explanations Maintain the Process Documentation and regularly update the same Preparation of Adhoc Reports based on the requirements TYPICAL OUTPUTS & DELIVERABLES Month-end process deliverables (including reconciliations and journals) and analysis Analysis requested by internal/external auditors Financial Internal Controls Compliance RELEVANT KNOWLEDGE & EXPERIENCE B. Com / M. Com / MBA Finance with 2 to 4 years of relevant work experience in GL Accounting Function in any Controllership / Shared Services in the Service / Manufacturing Industry, Candidates from IT / Telecom would be the most appropriate fit and preferred COMPETENT NECESSARY SKILLS Strong Accounting Knowledge of Principles and Concepts Expertise in MS Office especially in MS Excel Good Written and Verbal Communication Analytical Bent of Mind PREFERRED SKILLS Knowledge of SAP FICO Module At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 2 weeks ago
15.0 years
7 - 10 Lacs
Tiruchchirāppalli
On-site
Experience: 15+years Job Summary: We are seeking a highly experienced Technical Head – Electrical & MEP to lead and oversee all electrical engineering projects. The ideal candidate will have strong expertise in electrical design, execution, and commissioning, with a good understanding of MEP systems as an added advantage. This role requires a strategic thinker who can manage teams, ensure regulatory compliance, and drive innovation in electrical engineering. Key Responsibilities: Lead the design, planning, and implementation of electrical systems across residential, commercial, and industrial projects. Ensure strict compliance with national and international codes (IEC, NEC, IS standards, etc.). Perform load calculations, power system studies, and electrical distribution planning. Optimize electrical designs for cost-effectiveness, energy efficiency, and sustainability. Project Management & Technical Leadership. Manage multiple projects from concept through commissioning. Ensure timely and cost-effective delivery of all electrical deliverables. Coordinate with clients, consultants, site engineers, and vendors to meet project milestones. Conduct design reviews, risk assessments, and ensure quality control of deliverables. Integration with MEP Systems (Preferred) Collaborate closely with MEP teams to ensure coordinated designs with HVAC, Plumbing, and Fire Protection systems. Provide input on energy management, BMS/automation, and interdisciplinary coordination. Review and approve designs submitted by team members to support fast-track deliverables. Provide technical feedback and design inputs to enhance quality and foster innovative solutions. Guide the team in using CAD tools and design software, ensuring standardization and productivity. Coordinate with associates, clients, and site teams for technical discussions, design clarifications, and progress tracking. Attend virtual meetings for project reviews, client approvals, and site coordination. Incorporate site requirements into designs to ensure on-ground feasibility and compliance. Continuously upgrade design standards, templates, and documentation systems. Plan and schedule advanced design deliveries, and organize site visits in sync with project stages. Develop checklist-based workflows to streamline reviews, reduce rework, and minimize workload. Provide technical training to junior engineers and designers to improve in-house capabilities and ensure consistent delivery quality. Job Type: Full-time Pay: ₹60,000.00 - ₹90,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Posted 2 weeks ago
8.0 years
0 Lacs
Chennai
Remote
Location: Chennai, Tamil Nadu, India Job ID: R0098109 Date Posted: 2025-07-25 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: The opportunity: Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries How you’ll make an impact: Prepare Timely and comprehensive offers / Quotations. Determine most technical appropriate and cost-effective solutions. Customer satisfaction improvement. Offers & Quotations standardization & Competence development. Collaborate across the Sales support team in offering solutions to country / region specific customers. Close collaboration with the Product Group Territory Marketing & Service local Sales Managers (TMSM) responsible for the global market. Know-how sharing & cross-collaboration. Analyze customer needs through general market info and information provided by Service FES/Territory Managers. Preparation of complete technical & commercial quotation considering different strategies. Involved in complete Risk review process of Hitachi Energy to make sure we deliver offer considering all the risks and mitigation action plan. Assist the local TMSM’s or A/ ASMs during Offers/Quotations for adequate follow-up and proper answers during the offer clarification process. Coordinating with multiple functions (Design, Project management, SCM etc) as part of tendering activity. Lost proposal analysis to obtain better future offering. Accountable for technical expertise and accuracy of the deliverables Preparation of complete documentation for order handing over with Project Management & Engineering after award of contract. Order Handing over with Project Management and Engineering. Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Electrical Engineer with 8 to 12 years of professional sales & Tendering experience in GIS or EPC or any high or medium voltage products. Technical or commercial background on university level or equivalent. Multi culture experience is a benefit. Excellent communication skills in English. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Posted 2 weeks ago
8.0 years
0 Lacs
Chennai
On-site
Description The opportunity: Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries How you’ll make an impact: Prepare Timely and comprehensive offers / Quotations. Determine most technical appropriate and cost-effective solutions. Customer satisfaction improvement. Offers & Quotations standardization & Competence development. Collaborate across the Sales support team in offering solutions to country / region specific customers. Close collaboration with the Product Group Territory Marketing & Service local Sales Managers (TMSM) responsible for the global market. Know-how sharing & cross-collaboration. Analyze customer needs through general market info and information provided by Service FES/Territory Managers. Preparation of complete technical & commercial quotation considering different strategies. Involved in complete Risk review process of Hitachi Energy to make sure we deliver offer considering all the risks and mitigation action plan. Assist the local TMSM’s or A/ ASMs during Offers/Quotations for adequate follow-up and proper answers during the offer clarification process. Coordinating with multiple functions (Design, Project management, SCM etc) as part of tendering activity. Lost proposal analysis to obtain better future offering. Accountable for technical expertise and accuracy of the deliverables Preparation of complete documentation for order handing over with Project Management & Engineering after award of contract. Order Handing over with Project Management and Engineering. Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Electrical Engineer with 8 to 12 years of professional sales & Tendering experience in GIS or EPC or any high or medium voltage products. Technical or commercial background on university level or equivalent. Multi culture experience is a benefit. Excellent communication skills in English. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Posted 2 weeks ago
3.0 years
0 Lacs
India
On-site
Job Summary Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet? IFF is a global leader in food, beverage, health, biosciences, and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Corporate Quality as a master data specialist. Your Focus The role will report into our Vendor Quality Organization. In this role you will be responsible for the maintenance of ingredient and supplier information supporting our various Corporate Quality fundamental risk based programs. In addition, you will be responsible for distribution, tracking, and follow-up of multiple daily tasks. How you will contribute Support projects driving master data alignment across the businesses Ability to manage large sets of data efficiently and accurately Ability to manage data in various system with multiple levels of complexity Gather and interact with Vendors and be familiar with documentation that is needed by the Quality Organization. Identify opportunities for process improvements to ensure standardization and simplification of data maintenance. Drive standardization of processes within the business supporting our ingredient and vendor risk strategies What you will need to be successful Experience in SAP quality module. Preferred experience with Excel, PowerPoint, Sales Force, and Power BI knowledge of quality systems and ingredients Experience working in a similar role within an international organization and comfortable working in globally connect team Experience working with external vendors Highly detail oriented with a focus on accuracy and efficiency 3+ years of experience in similar role Highly organized and self-directed to prioritize and multi-task effectively Must have excellent communication skills and goal-oriented attitude IFF is an Equal Opportunity Employer At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Posted 2 weeks ago
8.0 years
4 - 6 Lacs
Chennai
On-site
We are looking for an experienced Senior Data Analyst to support a large-scale data transformation initiative. This role involves working closely with both business and technical teams to analyze legacy data, define data standards, and help deliver high-quality and reliable data across the organization. Key Responsibilities Work with stakeholders to gather and understand data requirements across systems and business functions Conduct detailed data profiling to assess quality and identify issues such as duplicates, inconsistencies, and missing data Analyze and document current data flows, transformation logic, and integration processes Define rules for data standardization, enrichment, and hierarchy structures for consistent use across the enterprise Create source-to-target mapping documents including business rules and transformation logic Collaborate with data engineers, analysts, and quality assurance teams to validate and ensure accuracy of integrated datasets Participate in Agile activities such as sprint planning, backlog grooming, and user acceptance testing Requirements Minimum of 8 years of experience in data analysis within complex enterprise environments Strong skills in SQL and experience with data profiling and cleansing Hands-on experience in Python for building data profiling scripts Ability to write source-to-target mappings Solid understanding of data structures, relationships, and integration across multiple systems Proven ability to document data requirements, business rules, and transformation logic Familiarity with enterprise data platforms, cloud technologies, or data quality tools is a plus Strong communication and stakeholder engagement skills Preferred Knowledge or experience in Master Data Management Familiarity with Property and Casualty Insurance domain About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Posted 2 weeks ago
0 years
5 - 7 Lacs
Chennai
On-site
Responsibilities & Key Deliverables Liaison with Platform team and VES COE’s for ensuring Program defined TCP are meeting the Targets L1 to L4 Timeplan preparation and monitoring. Ensure control of timeline revisions are updated and communicated to respective COE’s Project Risk monitoring and escalation to GPH’s/Delivery heads/Vertical Heads/President Gateway deliverables - Activities monitoring and closure, Critical path identification. Represent respective GPH’s in NPQ meetings Software releases tracking in line with MPDS Gateway CMTCP monitoring – Timeline and Performance Circulate Project MIS report to leadership team Maintain and publish project specific - single issue list and follow-up for closure Support for new Program scope finalization and Budget estimation Support for E-BOM release and build intent sign off for respective builds Support for Parts tracking for vehicle build requirement in co-ordination with CDMM Monitor supplier end development activities and escalate critical concerns Monitor and publish – Validation, RGA, Plant specific concerns reports to internal team Investment and Material Cost to be monitored and communicate to central budget management team and escalate for deviation IMCR, Field concerns - consolidation and monitoring for implementation Monitor and manage resource utilization Standardization - within projects Support for NDA/PR-PO/Contract/ Service agreement preparation, IPR Registration and Approval tracking Knowledge Management & lessons learnt deployment Experience 12-15 yrs Industry Preferred Qualifications BE, ME/MTech ( Electronics) General Requirements Job Segment: Electrical, Engineering, Automotive
Posted 2 weeks ago
2.0 years
2 - 3 Lacs
Chennai
On-site
Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview * Debit Fraud involves researching and resolving Fraud Dispute claims related to consumer Debit Cards. Debit Fraud analysts are responsible for researching account/claim history to determine the action necessary to protect the customer and/or the bank as appropriate and in accordance with the guidelines set forth in Regulation Z. Job Description * Incumbent would be required to work closely with team of trainers and operations to ensure smooth delivery of all training requirements. The role includes assisting with the strategy, planning and execution of training deliverables. Incumbent would be the first point of contact for any requirement related to all training requirements (both domain and non-domain). Incumbent should have the thorough knowledge of Debit Fraud process and claims life cycle overview. “ IC Profile- “ Part of Client protection Ramp up- IC Responsibilities * End to end knowledge of Debit Fraud and Claims landscape. End to end to ownership of training responsibilities; from need analysis to execution of training program. Liaison with business partners / stakeholders – US and GBS on training requirements Incumbent would be responsible to build and implement the framework for employee reskilling and upskilling. Work closely with peer trainers to identify and monitor training needs. Responsible for day to day connect with stakeholders, provide support in as per business requirements & executing required trainings. Responsible for daily connect with trainees to manage their performance and resolve their queries. Evaluate training effectiveness. Collaborate with Onshore training partners and establish synergies. Incumbent would be responsible to drive best practices standardization across process and sites. Incumbent would be flexible basis business requirements. Oversee SOKC regarding the process updates. Would have knowledge of ARIS tool and to update process maps on ARIS. Would be able to support Operations in their projects or process improvement initiatives. Requirements * Education * - any graduate Certifications - If Any Experience Range * 2+ years of experience in Debit Fraud process Foundational skills * Excellent communication skills and the ability to work effectively with stakeholder and team members in a global environment. Experience analyzing and presenting essential training and performance metrics using Microsoft excel and PowerPoint. Experience in coaching, training, and performance management. Previous Fraud/Claim experience Strong presentation skills Detail-oriented and well-versed on organization skills. Ability to think outside the box and excellent drive/desire to dig in, learn and make a difference. Shift may vary basis business requirement. Work Timings * Shift timing: 7:30 am to 4:30 pm Weekly Off: Sat & Sun Job Location * Chennai
Posted 2 weeks ago
16.0 - 23.0 years
5 - 10 Lacs
Noida
On-site
Senior Assistant Vice President EXL/SAVP/1352204 Quality ExcellenceNoida Posted On 18 Jul 2025 End Date 01 Sep 2025 Required Experience 16 - 23 Years Basic Section Number Of Positions 1 Band D2 Band Name Senior Assistant Vice President Cost Code D003451 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 3000000.0000 - 4500000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group Quality Excellence Organization Quality Excellence LOB Quality Excellence SBU Quality Excellence Country India City Noida Center Noida - Centre 59 Skills Skill LEAN SIX SIGMA BLACK BELT PROGRAM MANAGEMENT TRANSITION MANAGEMENT QUALITY ASSURANCE DATA ANALYSIS STAKEHOLDER MANAGEMENT CLIENT COLABORATION Minimum Qualification PG Certification No data available Job Description Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience. Analyze business processes and assist in identifying problems and mitigating plans for quality improvement. Responsible for quality assurance across all processes, identify and execution of projects; governance of processes & reporting, driving standardization across all clients. Be well informed on the developments in process improvement programs and contribute in implementing business strategy for positive customer experience. Business development and solution in select areas; support in RFP, RFI responses from quality perspective. You will be responsible for set up and functioning of quality compliance at client level to meet business, internal and ISO certification requirements. Facilitate the sharing of best practices from within and outside the organization and implement them Planning and managing budget and resource allocation for the assigned vertical Technical Skills Excellent working knowledge of MS Office Possess in-depth knowledge and skill of Six Sigma, Lean methodology (Minimum BB Trained resource) Proficient with flowcharts / process design / mapping Quality knowledge to solve a range of problems Process Specific Skills Knowledge of Insurance P&C industry domain – BO and Voice Knowledge of quality assurance Working knowledge of Transaction Monitoring Project management skills and ability to lead in a continually challenging environment Soft Skills Functional Operational planning and process management to effectively plan, prioritize and execute everyday QC operations Knowledge of quality, process improvements, etc. Consulting mindset Leadership Strategic focus and strong business acumen Demonstrates a global mindset Demonstrates an agile, analytical approach and thought process Team management experience General Conformance to policies / compliances with auditing skills Ability to coach and give feedback on an ongoing basis Interviewing skills Strong written and verbal communication Skills. Works at keeping the team strong and motivated: boost team morale and productivity Workflow Workflow Type Back Office
Posted 2 weeks ago
7.0 years
0 Lacs
Noida
On-site
City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 25-Jul-2025 Job ID 10904 Description and Requirements Position Summary The engineer role is to support external data transmission, operations, scheduling and middleware transmission. Experience in Windows and Linux environments and knowledge of Informatica MFT & Data Exchange tools. Should be able to handle day to day customer transmission and Informatica MFT/DX activities. Job Responsibilities Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting Able to create new setups and support existing transmissions Able to diagnose and troubleshoot transmission and connection issues Experience in Windows administration and good to have expertise in IBM workload scheduler Hands on experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler Responsibilities also include planning, engineering, and implementation of new transmissions as well as migration of setups The role will participate in the evaluation and recommendation of new products and technologies The role will also represent the domain in relevant automation and value innovation efforts Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders Able to debug production issues by analyzing the logs directly and using tools like Splunk. Learn new technologies based on demand and help team members by coaching and assisting Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in designing and implementation of complex integration solutions through collaboration with engineers, application and operations team Create new setups and support existing transmissions Experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler SSH/SSL/Tectia Microsoft IIS IBM Connect:Direct IBM Sterling Informatica MFT Operating System Knowledge (Linux/Windows/AIX) Troubleshooting Azure Dev Ops Pipeline Knowledge Mainframe z/OS Knowledge Open Shift and Kube Enterprise Scheduling Knowledge (Maestro) Good to Have : Python and/or Powershell Agile SAFe for Teams Ansible (Automation) Elastic Other Requirements (licenses, certifications, specialized training – if required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 weeks ago
0 years
4 - 7 Lacs
Noida
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 25-Jul-2025 Job ID 11140 Description and Requirements . Generate, prepare, and analyze annual, quarterly, weekly, and ad hoc reports. 2. Collect information necessary from global offices needed for multinational client reports. 3. Responsible for report creation and execution of processes ensuring deadlines and expectations are met in line with client agreements, internal processes and network commitments including management of own portfolio of clients. 4. Keep track and maintain reinsurance documentation related to pooling and/or captive clients up to date. 5. Prepare basic to moderate financial bordereau for different types of pooling or captive arrangements. 6. Liaises with local members to gather information for pool/captive programs. 7. Work with local offices/partner companies to track, measure and enforce the reporting of financial information on a timely basis. 8. Complete quarterly settlement with members and Captive clients. Actively support the projects related to the simplification and standardization of reporting and analysis process to improve the timeliness and quality of reports. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 weeks ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Summary The Business Analyst (BA) acts as a liaison between either a development group and an external client/vendor, or a development group and an internal business sponsor. The BA is responsible for the collection/analysis, authoring, and communication of requirements in order to satisfy the client/sponsor’s needs. Depending on the nature of the project, the BA may also undertake a combination of project management, technical implementation and testing analyst tasks. The BA is expected to have either a strong proprietary knowledge base or multiple years of previous BA experience in requirements analysis and authoring. The Lead Business Analyst is additionally expected to exhibit strong leadership in many areas including defining/improving standards, mentoring other Senior and Associate BAs, and implementation / project management of critical projects. Experience, Education, Skills, And Accomplishments Bachelor’s Degree with minimum 5 years of experience as a technical business analyst or 6 years of relevant experience Process engineering and workflow design, high-level technical design, requirements gathering and specification elaboration. Authoring ‘back-end’ specifications/ technical requirements (Databases, API, services, service integration, JSON/message queues) It would be great if you also have. JIRA, Confluence Data mapping, standardization, and migration New product/ green-field development projects Thriving in an environment where the BA drives SDLC from Ideation through requirements/specifications, supports dev & QA, supports UAT, supports/guides business implementation. AWS Process automation What will you be doing in this role? Develops and improves business processes within the technology and business organizations and understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition. Collects, writes formal specifications and communicates business requirements between development and client to design and implement business solutions. Responsible for building and maintaining a relationship with Data Provider e.g. Exchanges, Contributors. Responsible for the collection, analysis and documentation of a client's business needs and requirements. Participates in short term planning sessions with a client to improve a business process within an assigned client area. Uses a structured requirements process to assess near-term needs. Uses a structured change management process to shepherd projects from requirements gathering through design, testing, implementation, client transition and on-going systems maintenance Provides business process and systems analysis, requirements specifications, consult on development and testing management for implementing technology-based editorial business solutions focusing on increasing productivity, data accuracy, automation and efficiency while reducing redundancy and costs. Responsible for modeling and analyzing client and system processes in order to identify opportunities for technological improvements, process synergies, and business efficiencies Identify, recommend and develop methods, tools and metrics for client business process and systems operational support Provide client systems support in order to resolve issues and contribute to on-going systems maintenance and evolution. Identifies business priorities and advises client on options. Ensures change management and communication of change is done in a systematic way for projects where initial requirements may evolve during the lifecycle of the project. Responsible for generating systems documentation for operational support and end user information. Conducts operational and end user training and support transitions of operational support to client. Develops relationships with a client by being proactive, displays a thorough understanding of their business, and provides innovative business solutions. Works with clients to ensure smooth transitions to new systems and/or business processes. Recommends metrics to ensure customer satisfaction. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Posted 2 weeks ago
4.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
POSITION REPORTS TO: SENIOR MANAGER – PROCESS EXCELLENCE (Master Black Belt) DEPARTMENT: OPERATIONS POSITION LOCATION: VADODARA, INDIA (ON-SITE) BUDGET: 15,00,000 - 17,50,000 PA. Position Summary - The Manager – Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. Black Belts will be working closely with the senior manager on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction. Additional duties include leading, coaching, and mentoring Green Belts/Analysts, Process Owners, SMEs etc. in the use of Lean Six Sigma methodology. Serve as a strong resource to the organization on Six Sigma philosophy, theory, and application of tools and tactics by partnering with various stakeholders and leadership team to achieve corporate strategic initiatives. The goal is to reduce operational inefficiencies, Improve overall performance, productivity, and quality. Job Responsibilities- Lead a small team of analysts for various projects. Work closely with senior managers, process owners, SMEs to define the goal for improvement, the defects to be eliminated or improved. Primarily responsible for data collection, performance analysis and measuring progress by sharing metrics of findings. Monitor projects throughout the entire process ensuring timely and successful completion. For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign resources based on the direction provided by senior manager. Provide regular project updates and present data to the Leadership group. Develop strong working relationships with management, project team and other stakeholders. Build trust and create a clear communication channel to communicate findings and action items. Ensure team members are creating knowledge-based documents and documenting processes. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Other duties as assigned. Knowledge, skills & abilities- Bachelor’s degree required; Masters/MBA preferred. Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred. Self-driven & dynamic leader with 4+ years’ experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry. Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration. Solid skills in data collection, aptitude for math and statistical concepts (formal class work in basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS). Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word). Should be able to mentor/lead improvement initiatives independently and collaborate with all requisite stakeholders in accordance with timelines provided. Good experience in leading workshops/sessions on VSM and FMEA type of activities to identify process improvement opportunities. Confident in leading Lean/Six Sigma training sessions independently on a periodic basis. Must have the knack of logical reasoning while identifying high impact process improvement initiatives and take them to closure and ensure continuous improvement by taking E2E ownership. Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with track record of results driven attitude through project management. Outstanding communication skills both verbal and written and ability to interact with and present to C-level executives and board members. Strong proven business acumen with problem solving analytical, and critical thinking skills. Enjoy working in a highly collaborative, fast-paced, and dynamic environment.
Posted 2 weeks ago
6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - Voice Performance Management Job Level/ Designation M1-Manager Function / Department Central Operations Group: Core Performance-Active Operations Location Mumbai Job Purpose To efficiently monitor, maintain, and investigate deviations till resolutions for network KPIs & services for IMS VoLTE, SDM, CS Core, & Signaling, so as to uphold a quake free network, and deliver operational excellence and ensuring best class network quality for VIL customers through deployment of best operational practices and guidelines. To Co-ordinate with SNOC, MS-Partners, OEM’s, Circle & various inter-functional teams, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Network elements involved (As per current deployment) IMC, TAS, SBC, MSC/GMSC, MSS/GCS, MGW/GMGW, STP/DSR, DRA, MNP DB, HLR, HSS, NDS, EIR. Key Result Areas/Accountabilities Enabling and monitoring performance reports and real time alerts to proactive monitor the Performance KPIs Enabling Performance reports of Cloud KPIs Core domains as per targets Ensuring regulatory/DoT directives/compliance is met w.r.t customer experience Core Performance Management to achieve operational efficiency Maintain and improve Core KPIs w.r.t set benchmark for each NE Tracking clear code trend and troubleshooting the same to minimize the service impact Creating real time alerts on KPI deviation to quickly detect performance issues Identify RCA for KPI dip and implementing corrective actions throughout circles Detection of performance KPIs deviations and tracking till resolution Analysis w.r.t trace/logs for troubleshooting KPI deviations & customer complaints such as MO, MT, SMS, roaming etc. and taking corrective actions Audit of Network configuration parameters w.r.t Network elements to maintain standard configuration throughout the Network Management of various IMS VoLTE, SDM, CS Core, and Signaling NEs for Pan India VIL network by following-up/coordinating technical activities such as SW upgrades, Technical audits, Network resilience and configuration standardization in the network Capacity Utilization Management Monitor and maintain Core Node Utilization below threshold to negate service impact Proactive triggering to Project & Planning team to mitigate the increasing traffic in core Nodes based on utilization. Maintain congestion free network by regular tracking & initiating required actions to ensure capacity utilization within threshold. Cross-Functional Co-ordination Co-ordinate, sync and provide technical guidance for issue resolution to SNOC & circle teams Co-ordinate for best practice and implementations across all circles. Ensure past learning implementation during new node integration Core Competencies, Knowledge, Experience Expertise in 4G IMS Core, SDM, CS Core in one or more OEM’s - Nokia, Ericsson, Mavenir, Huawei, ZTE Expertise in IMS VoLTE domain with profound understanding of IMS/VoLTE/EPC call flows Brilliant analytical skills while troubleshooting performance issues on protocols like SIP, ISUP, SIGTRAN etc along with knowledge of Switching equipments Good understanding of Subscriber Data managements nodes – HSS/HLR/NDS is required Knowledge of STP/DRA signalling call flows in 2G/3G/4G/VoLTE domains Excellent communication & inter-personal skills, strong customer focus & seamless approach. Timely decision making and risk assessment skills. Quick learning skills and willing to adapt new things Must Have Technical / Professional Qualifications BE/B.Tech (E&C). Cloud Certification (will be a plus), 6 + years of experience and at least 3 years’ experience in VoLTE & CS Core Performance/Operations related activities Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 2 weeks ago
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