5825 Standardization Jobs - Page 24

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Responsibilities SAP S/4 Hana FI TAX with Vertex knowledge Technical Skill sets Should have worked on at least one Implementation & two support projects on SAP S/4 HANA with tax in O2C and P2P. Should have good experience with withholding tax (TDS) and VAT. Must have experience in VAT configuration such as tax procedures, tax keys, tax conditions and input/output tax codes. Must have experience in withholding tax configuration such as WHT codes, types, keys, master data. Perform systems review and analysis for the conversion of in-house developed business applications, master data, and re­ engineer business practices to facilitate standardization to a single SAP platform. Responsible for the SAP configuration for external tax calculation 02C and P2P. Configuration of SAP Pricing with Tax Procedures for business organizations. Develop and update business process documentation utilizing confidential technical WRICEF Project Management methodology. Completed process flow documentation for support organization and end-user guides - illustrated BPP and FAQ sheets. Develop close-loop regression testing procedure for inbound/outbound processing with legacy systems utilizing iDocs and XML documents Designed custom report for the balancing and reconciliation of SAP financial account data of tax and Vertex Reporting and Returns databases. Requirements Must be expert in writing Functional Specifications independently and create Custom Objects from Scratch to Deployments. Should have good experience on interfaces with third party systems. Vertex Must have knowledge on Vertex (Tax Engine) and mapping concept. Must have knowledge on tax calculations on Vertex and comparison to SAP S/4 Hana tax module Provide technical guidance for development and coding for industry specific excise tax processing, compliance and reporting General knowledge and tools Excellent communication & strong collaboration skills Flexible to adapt to fast changing environment and self-motivated Creating technical design specifications to ensure compliance with the functional teams and IT Management Analytical thinking, high level of comprehension and independent working style Seeking candidates who are flexible and willing to work on shifts as required What We Offer Competitive salary package. Leave Policies 10 Days of Public Holiday (Includes 2 days optional) & 22 days of Earned Leave (EL) & 11 days for sick or caregiving leave. Office Requirement 3 Days WFO Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.

Job Description: Job Title: Analyst II Controllership Job Role: Record to Report Analyst Location: Chennai/Bangalore/NCR KEY ACCOUNTABILITIES & RESPONSIBILITIES Perform the Month End Complex Journals in accordance with the Finance Close Schedules Apprehend the closing Journals (like Revenue Accruals, Deferred Revenue, Tax and VAT) and ensure the appropriateness of the backups provided Review the MJE during Close and Identify the reasonableness and appropriateness of the backups Preparing the backups of the Complex Balance Sheet Account Reconciliation like Unbilled Receivables, Deferred Revenue, Accruals Liaise with other Functions of Finance to gather the appropriate backup documents Assist in the closure of Reconciling items by Understanding the Root Cause of those and liaise with other Functions of Finance for timely resolution of those Assist in driving the Process Improvements and Standardization Activities Perform the Month End Balance Sheet Commentaries by identifying the major drivers for the movement in balances Provide independent support for handling the Internal/External Audit data requirement/queries and offering Management explanations Maintain the Process Documentation and regularly update the same Preparation of Adhoc Reports based on the requirements TYPICAL OUTPUTS & DELIVERABLES Month-end process deliverables (including reconciliations and journals) and analysis Analysis requested by internal/external auditors Financial Internal Controls Compliance RELEVANT KNOWLEDGE & EXPERIENCE B. Com / M. Com / MBA Finance with 2 to 4 years of relevant work experience in GL Accounting Function in any Controllership / Shared Services in the Service / Manufacturing Industry, Candidates from IT / Telecom would be the most appropriate fit and preferred COMPETENT NECESSARY SKILLS Strong Accounting Knowledge of Principles and Concepts Expertise in MS Office especially in MS Excel Good Written and Verbal Communication Analytical Bent of Mind PREFERRED SKILLS Knowledge of SAP FICO Module At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Experience: 15+years Job Summary: We are seeking a highly experienced Technical Head – Electrical & MEP to lead and oversee all electrical engineering projects. The ideal candidate will have strong expertise in electrical design, execution, and commissioning, with a good understanding of MEP systems as an added advantage. This role requires a strategic thinker who can manage teams, ensure regulatory compliance, and drive innovation in electrical engineering. Key Responsibilities: Lead the design, planning, and implementation of electrical systems across residential, commercial, and industrial projects. Ensure strict compliance with national and international codes (IEC, NEC, IS standards, etc.). Perform load calculations, power system studies, and electrical distribution planning. Optimize electrical designs for cost-effectiveness, energy efficiency, and sustainability. Project Management & Technical Leadership. Manage multiple projects from concept through commissioning. Ensure timely and cost-effective delivery of all electrical deliverables.  Coordinate with clients, consultants, site engineers, and vendors to meet project milestones. Conduct design reviews, risk assessments, and ensure quality control of deliverables. Integration with MEP Systems (Preferred) Collaborate closely with MEP teams to ensure coordinated designs with HVAC, Plumbing, and Fire Protection systems. Provide input on energy management, BMS/automation, and interdisciplinary coordination. Review and approve designs submitted by team members to support fast-track deliverables. Provide technical feedback and design inputs to enhance quality and foster innovative solutions. Guide the team in using CAD tools and design software, ensuring standardization and productivity. Coordinate with associates, clients, and site teams for technical discussions, design clarifications, and progress tracking. Attend virtual meetings for project reviews, client approvals, and site coordination. Incorporate site requirements into designs to ensure on-ground feasibility and compliance. Continuously upgrade design standards, templates, and documentation systems. Plan and schedule advanced design deliveries, and organize site visits in sync with project stages. Develop checklist-based workflows to streamline reviews, reduce rework, and minimize workload. Provide technical training to junior engineers and designers to improve in-house capabilities and ensure consistent delivery quality. Job Type: Full-time Pay: ₹60,000.00 - ₹90,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Location: Chennai, Tamil Nadu, India Job ID: R0098109 Date Posted: 2025-07-25 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: The opportunity: Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries How you’ll make an impact: Prepare Timely and comprehensive offers / Quotations. Determine most technical appropriate and cost-effective solutions. Customer satisfaction improvement. Offers & Quotations standardization & Competence development. Collaborate across the Sales support team in offering solutions to country / region specific customers. Close collaboration with the Product Group Territory Marketing & Service local Sales Managers (TMSM) responsible for the global market. Know-how sharing & cross-collaboration. Analyze customer needs through general market info and information provided by Service FES/Territory Managers. Preparation of complete technical & commercial quotation considering different strategies. Involved in complete Risk review process of Hitachi Energy to make sure we deliver offer considering all the risks and mitigation action plan. Assist the local TMSM’s or A/ ASMs during Offers/Quotations for adequate follow-up and proper answers during the offer clarification process. Coordinating with multiple functions (Design, Project management, SCM etc) as part of tendering activity. Lost proposal analysis to obtain better future offering. Accountable for technical expertise and accuracy of the deliverables Preparation of complete documentation for order handing over with Project Management & Engineering after award of contract. Order Handing over with Project Management and Engineering. Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Electrical Engineer with 8 to 12 years of professional sales & Tendering experience in GIS or EPC or any high or medium voltage products. Technical or commercial background on university level or equivalent. Multi culture experience is a benefit. Excellent communication skills in English. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Description The opportunity: Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries How you’ll make an impact: Prepare Timely and comprehensive offers / Quotations. Determine most technical appropriate and cost-effective solutions. Customer satisfaction improvement. Offers & Quotations standardization & Competence development. Collaborate across the Sales support team in offering solutions to country / region specific customers. Close collaboration with the Product Group Territory Marketing & Service local Sales Managers (TMSM) responsible for the global market. Know-how sharing & cross-collaboration. Analyze customer needs through general market info and information provided by Service FES/Territory Managers. Preparation of complete technical & commercial quotation considering different strategies. Involved in complete Risk review process of Hitachi Energy to make sure we deliver offer considering all the risks and mitigation action plan. Assist the local TMSM’s or A/ ASMs during Offers/Quotations for adequate follow-up and proper answers during the offer clarification process. Coordinating with multiple functions (Design, Project management, SCM etc) as part of tendering activity. Lost proposal analysis to obtain better future offering. Accountable for technical expertise and accuracy of the deliverables Preparation of complete documentation for order handing over with Project Management & Engineering after award of contract. Order Handing over with Project Management and Engineering. Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Electrical Engineer with 8 to 12 years of professional sales & Tendering experience in GIS or EPC or any high or medium voltage products. Technical or commercial background on university level or equivalent. Multi culture experience is a benefit. Excellent communication skills in English. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Job Summary Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet? IFF is a global leader in food, beverage, health, biosciences, and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Corporate Quality as a master data specialist. Your Focus The role will report into our Vendor Quality Organization. In this role you will be responsible for the maintenance of ingredient and supplier information supporting our various Corporate Quality fundamental risk based programs. In addition, you will be responsible for distribution, tracking, and follow-up of multiple daily tasks. How you will contribute Support projects driving master data alignment across the businesses Ability to manage large sets of data efficiently and accurately Ability to manage data in various system with multiple levels of complexity Gather and interact with Vendors and be familiar with documentation that is needed by the Quality Organization. Identify opportunities for process improvements to ensure standardization and simplification of data maintenance. Drive standardization of processes within the business supporting our ingredient and vendor risk strategies What you will need to be successful Experience in SAP quality module. Preferred experience with Excel, PowerPoint, Sales Force, and Power BI knowledge of quality systems and ingredients Experience working in a similar role within an international organization and comfortable working in globally connect team Experience working with external vendors Highly detail oriented with a focus on accuracy and efficiency 3+ years of experience in similar role Highly organized and self-directed to prioritize and multi-task effectively Must have excellent communication skills and goal-oriented attitude IFF is an Equal Opportunity Employer At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

We are looking for an experienced Senior Data Analyst to support a large-scale data transformation initiative. This role involves working closely with both business and technical teams to analyze legacy data, define data standards, and help deliver high-quality and reliable data across the organization. Key Responsibilities Work with stakeholders to gather and understand data requirements across systems and business functions Conduct detailed data profiling to assess quality and identify issues such as duplicates, inconsistencies, and missing data Analyze and document current data flows, transformation logic, and integration processes Define rules for data standardization, enrichment, and hierarchy structures for consistent use across the enterprise Create source-to-target mapping documents including business rules and transformation logic Collaborate with data engineers, analysts, and quality assurance teams to validate and ensure accuracy of integrated datasets Participate in Agile activities such as sprint planning, backlog grooming, and user acceptance testing Requirements Minimum of 8 years of experience in data analysis within complex enterprise environments Strong skills in SQL and experience with data profiling and cleansing Hands-on experience in Python for building data profiling scripts Ability to write source-to-target mappings Solid understanding of data structures, relationships, and integration across multiple systems Proven ability to document data requirements, business rules, and transformation logic Familiarity with enterprise data platforms, cloud technologies, or data quality tools is a plus Strong communication and stakeholder engagement skills Preferred Knowledge or experience in Master Data Management Familiarity with Property and Casualty Insurance domain About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Responsibilities & Key Deliverables Liaison with Platform team and VES COE’s for ensuring Program defined TCP are meeting the Targets L1 to L4 Timeplan preparation and monitoring. Ensure control of timeline revisions are updated and communicated to respective COE’s Project Risk monitoring and escalation to GPH’s/Delivery heads/Vertical Heads/President Gateway deliverables - Activities monitoring and closure, Critical path identification. Represent respective GPH’s in NPQ meetings Software releases tracking in line with MPDS Gateway CMTCP monitoring – Timeline and Performance Circulate Project MIS report to leadership team Maintain and publish project specific - single issue list and follow-up for closure Support for new Program scope finalization and Budget estimation Support for E-BOM release and build intent sign off for respective builds Support for Parts tracking for vehicle build requirement in co-ordination with CDMM Monitor supplier end development activities and escalate critical concerns Monitor and publish – Validation, RGA, Plant specific concerns reports to internal team Investment and Material Cost to be monitored and communicate to central budget management team and escalate for deviation IMCR, Field concerns - consolidation and monitoring for implementation Monitor and manage resource utilization Standardization - within projects Support for NDA/PR-PO/Contract/ Service agreement preparation, IPR Registration and Approval tracking Knowledge Management & lessons learnt deployment Experience 12-15 yrs Industry Preferred Qualifications BE, ME/MTech ( Electronics) General Requirements Job Segment: Electrical, Engineering, Automotive

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview * Debit Fraud involves researching and resolving Fraud Dispute claims related to consumer Debit Cards. Debit Fraud analysts are responsible for researching account/claim history to determine the action necessary to protect the customer and/or the bank as appropriate and in accordance with the guidelines set forth in Regulation Z. Job Description * Incumbent would be required to work closely with team of trainers and operations to ensure smooth delivery of all training requirements. The role includes assisting with the strategy, planning and execution of training deliverables. Incumbent would be the first point of contact for any requirement related to all training requirements (both domain and non-domain). Incumbent should have the thorough knowledge of Debit Fraud process and claims life cycle overview. “ IC Profile- “ Part of Client protection Ramp up- IC Responsibilities * End to end knowledge of Debit Fraud and Claims landscape. End to end to ownership of training responsibilities; from need analysis to execution of training program. Liaison with business partners / stakeholders – US and GBS on training requirements Incumbent would be responsible to build and implement the framework for employee reskilling and upskilling. Work closely with peer trainers to identify and monitor training needs. Responsible for day to day connect with stakeholders, provide support in as per business requirements & executing required trainings. Responsible for daily connect with trainees to manage their performance and resolve their queries. Evaluate training effectiveness. Collaborate with Onshore training partners and establish synergies. Incumbent would be responsible to drive best practices standardization across process and sites. Incumbent would be flexible basis business requirements. Oversee SOKC regarding the process updates. Would have knowledge of ARIS tool and to update process maps on ARIS. Would be able to support Operations in their projects or process improvement initiatives. Requirements * Education * - any graduate Certifications - If Any Experience Range * 2+ years of experience in Debit Fraud process Foundational skills * Excellent communication skills and the ability to work effectively with stakeholder and team members in a global environment. Experience analyzing and presenting essential training and performance metrics using Microsoft excel and PowerPoint. Experience in coaching, training, and performance management. Previous Fraud/Claim experience Strong presentation skills Detail-oriented and well-versed on organization skills. Ability to think outside the box and excellent drive/desire to dig in, learn and make a difference. Shift may vary basis business requirement. Work Timings * Shift timing: 7:30 am to 4:30 pm Weekly Off: Sat & Sun Job Location * Chennai

Senior Assistant Vice President EXL/SAVP/1352204 Quality ExcellenceNoida Posted On 18 Jul 2025 End Date 01 Sep 2025 Required Experience 16 - 23 Years Basic Section Number Of Positions 1 Band D2 Band Name Senior Assistant Vice President Cost Code D003451 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 3000000.0000 - 4500000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group Quality Excellence Organization Quality Excellence LOB Quality Excellence SBU Quality Excellence Country India City Noida Center Noida - Centre 59 Skills Skill LEAN SIX SIGMA BLACK BELT PROGRAM MANAGEMENT TRANSITION MANAGEMENT QUALITY ASSURANCE DATA ANALYSIS STAKEHOLDER MANAGEMENT CLIENT COLABORATION Minimum Qualification PG Certification No data available Job Description Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience. Analyze business processes and assist in identifying problems and mitigating plans for quality improvement. Responsible for quality assurance across all processes, identify and execution of projects; governance of processes & reporting, driving standardization across all clients. Be well informed on the developments in process improvement programs and contribute in implementing business strategy for positive customer experience. Business development and solution in select areas; support in RFP, RFI responses from quality perspective. You will be responsible for set up and functioning of quality compliance at client level to meet business, internal and ISO certification requirements. Facilitate the sharing of best practices from within and outside the organization and implement them Planning and managing budget and resource allocation for the assigned vertical Technical Skills Excellent working knowledge of MS Office Possess in-depth knowledge and skill of Six Sigma, Lean methodology (Minimum BB Trained resource) Proficient with flowcharts / process design / mapping Quality knowledge to solve a range of problems Process Specific Skills Knowledge of Insurance P&C industry domain – BO and Voice Knowledge of quality assurance Working knowledge of Transaction Monitoring Project management skills and ability to lead in a continually challenging environment Soft Skills Functional Operational planning and process management to effectively plan, prioritize and execute everyday QC operations Knowledge of quality, process improvements, etc. Consulting mindset Leadership Strategic focus and strong business acumen Demonstrates a global mindset Demonstrates an agile, analytical approach and thought process Team management experience General Conformance to policies / compliances with auditing skills Ability to coach and give feedback on an ongoing basis Interviewing skills Strong written and verbal communication Skills. Works at keeping the team strong and motivated: boost team morale and productivity Workflow Workflow Type Back Office

City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 25-Jul-2025 Job ID 10904 Description and Requirements Position Summary The engineer role is to support external data transmission, operations, scheduling and middleware transmission. Experience in Windows and Linux environments and knowledge of Informatica MFT & Data Exchange tools. Should be able to handle day to day customer transmission and Informatica MFT/DX activities. Job Responsibilities Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting Able to create new setups and support existing transmissions Able to diagnose and troubleshoot transmission and connection issues Experience in Windows administration and good to have expertise in IBM workload scheduler Hands on experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler Responsibilities also include planning, engineering, and implementation of new transmissions as well as migration of setups The role will participate in the evaluation and recommendation of new products and technologies The role will also represent the domain in relevant automation and value innovation efforts Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders Able to debug production issues by analyzing the logs directly and using tools like Splunk. Learn new technologies based on demand and help team members by coaching and assisting Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in designing and implementation of complex integration solutions through collaboration with engineers, application and operations team Create new setups and support existing transmissions Experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler SSH/SSL/Tectia Microsoft IIS IBM Connect:Direct IBM Sterling Informatica MFT Operating System Knowledge (Linux/Windows/AIX) Troubleshooting Azure Dev Ops Pipeline Knowledge Mainframe z/OS Knowledge Open Shift and Kube Enterprise Scheduling Knowledge (Maestro) Good to Have : Python and/or Powershell Agile SAFe for Teams Ansible (Automation) Elastic Other Requirements (licenses, certifications, specialized training – if required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 25-Jul-2025 Job ID 11140 Description and Requirements . Generate, prepare, and analyze annual, quarterly, weekly, and ad hoc reports. 2. Collect information necessary from global offices needed for multinational client reports. 3. Responsible for report creation and execution of processes ensuring deadlines and expectations are met in line with client agreements, internal processes and network commitments including management of own portfolio of clients. 4. Keep track and maintain reinsurance documentation related to pooling and/or captive clients up to date. 5. Prepare basic to moderate financial bordereau for different types of pooling or captive arrangements. 6. Liaises with local members to gather information for pool/captive programs. 7. Work with local offices/partner companies to track, measure and enforce the reporting of financial information on a timely basis. 8. Complete quarterly settlement with members and Captive clients. Actively support the projects related to the simplification and standardization of reporting and analysis process to improve the timeliness and quality of reports. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Job Summary The Business Analyst (BA) acts as a liaison between either a development group and an external client/vendor, or a development group and an internal business sponsor. The BA is responsible for the collection/analysis, authoring, and communication of requirements in order to satisfy the client/sponsor’s needs. Depending on the nature of the project, the BA may also undertake a combination of project management, technical implementation and testing analyst tasks. The BA is expected to have either a strong proprietary knowledge base or multiple years of previous BA experience in requirements analysis and authoring. The Lead Business Analyst is additionally expected to exhibit strong leadership in many areas including defining/improving standards, mentoring other Senior and Associate BAs, and implementation / project management of critical projects. Experience, Education, Skills, And Accomplishments Bachelor’s Degree with minimum 5 years of experience as a technical business analyst or 6 years of relevant experience Process engineering and workflow design, high-level technical design, requirements gathering and specification elaboration. Authoring ‘back-end’ specifications/ technical requirements (Databases, API, services, service integration, JSON/message queues) It would be great if you also have. JIRA, Confluence Data mapping, standardization, and migration New product/ green-field development projects Thriving in an environment where the BA drives SDLC from Ideation through requirements/specifications, supports dev & QA, supports UAT, supports/guides business implementation. AWS Process automation What will you be doing in this role? Develops and improves business processes within the technology and business organizations and understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition. Collects, writes formal specifications and communicates business requirements between development and client to design and implement business solutions. Responsible for building and maintaining a relationship with Data Provider e.g. Exchanges, Contributors. Responsible for the collection, analysis and documentation of a client's business needs and requirements. Participates in short term planning sessions with a client to improve a business process within an assigned client area. Uses a structured requirements process to assess near-term needs. Uses a structured change management process to shepherd projects from requirements gathering through design, testing, implementation, client transition and on-going systems maintenance Provides business process and systems analysis, requirements specifications, consult on development and testing management for implementing technology-based editorial business solutions focusing on increasing productivity, data accuracy, automation and efficiency while reducing redundancy and costs. Responsible for modeling and analyzing client and system processes in order to identify opportunities for technological improvements, process synergies, and business efficiencies Identify, recommend and develop methods, tools and metrics for client business process and systems operational support Provide client systems support in order to resolve issues and contribute to on-going systems maintenance and evolution. Identifies business priorities and advises client on options. Ensures change management and communication of change is done in a systematic way for projects where initial requirements may evolve during the lifecycle of the project. Responsible for generating systems documentation for operational support and end user information. Conducts operational and end user training and support transitions of operational support to client. Develops relationships with a client by being proactive, displays a thorough understanding of their business, and provides innovative business solutions. Works with clients to ensure smooth transitions to new systems and/or business processes. Recommends metrics to ensure customer satisfaction. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

POSITION REPORTS TO: SENIOR MANAGER – PROCESS EXCELLENCE (Master Black Belt) DEPARTMENT: OPERATIONS POSITION LOCATION: VADODARA, INDIA (ON-SITE) BUDGET: 15,00,000 - 17,50,000 PA. Position Summary - The Manager – Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. Black Belts will be working closely with the senior manager on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction. Additional duties include leading, coaching, and mentoring Green Belts/Analysts, Process Owners, SMEs etc. in the use of Lean Six Sigma methodology. Serve as a strong resource to the organization on Six Sigma philosophy, theory, and application of tools and tactics by partnering with various stakeholders and leadership team to achieve corporate strategic initiatives. The goal is to reduce operational inefficiencies, Improve overall performance, productivity, and quality. Job Responsibilities- Lead a small team of analysts for various projects. Work closely with senior managers, process owners, SMEs to define the goal for improvement, the defects to be eliminated or improved. Primarily responsible for data collection, performance analysis and measuring progress by sharing metrics of findings. Monitor projects throughout the entire process ensuring timely and successful completion. For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign resources based on the direction provided by senior manager. Provide regular project updates and present data to the Leadership group. Develop strong working relationships with management, project team and other stakeholders. Build trust and create a clear communication channel to communicate findings and action items. Ensure team members are creating knowledge-based documents and documenting processes. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Other duties as assigned. Knowledge, skills & abilities- Bachelor’s degree required; Masters/MBA preferred. Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred. Self-driven & dynamic leader with 4+ years’ experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry. Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration. Solid skills in data collection, aptitude for math and statistical concepts (formal class work in basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS). Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word). Should be able to mentor/lead improvement initiatives independently and collaborate with all requisite stakeholders in accordance with timelines provided. Good experience in leading workshops/sessions on VSM and FMEA type of activities to identify process improvement opportunities. Confident in leading Lean/Six Sigma training sessions independently on a periodic basis. Must have the knack of logical reasoning while identifying high impact process improvement initiatives and take them to closure and ensure continuous improvement by taking E2E ownership. Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with track record of results driven attitude through project management. Outstanding communication skills both verbal and written and ability to interact with and present to C-level executives and board members. Strong proven business acumen with problem solving analytical, and critical thinking skills. Enjoy working in a highly collaborative, fast-paced, and dynamic environment.

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - Voice Performance Management Job Level/ Designation M1-Manager Function / Department Central Operations Group: Core Performance-Active Operations Location Mumbai Job Purpose To efficiently monitor, maintain, and investigate deviations till resolutions for network KPIs & services for IMS VoLTE, SDM, CS Core, & Signaling, so as to uphold a quake free network, and deliver operational excellence and ensuring best class network quality for VIL customers through deployment of best operational practices and guidelines. To Co-ordinate with SNOC, MS-Partners, OEM’s, Circle & various inter-functional teams, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Network elements involved (As per current deployment) IMC, TAS, SBC, MSC/GMSC, MSS/GCS, MGW/GMGW, STP/DSR, DRA, MNP DB, HLR, HSS, NDS, EIR. Key Result Areas/Accountabilities Enabling and monitoring performance reports and real time alerts to proactive monitor the Performance KPIs Enabling Performance reports of Cloud KPIs Core domains as per targets Ensuring regulatory/DoT directives/compliance is met w.r.t customer experience Core Performance Management to achieve operational efficiency Maintain and improve Core KPIs w.r.t set benchmark for each NE Tracking clear code trend and troubleshooting the same to minimize the service impact Creating real time alerts on KPI deviation to quickly detect performance issues Identify RCA for KPI dip and implementing corrective actions throughout circles Detection of performance KPIs deviations and tracking till resolution Analysis w.r.t trace/logs for troubleshooting KPI deviations & customer complaints such as MO, MT, SMS, roaming etc. and taking corrective actions Audit of Network configuration parameters w.r.t Network elements to maintain standard configuration throughout the Network Management of various IMS VoLTE, SDM, CS Core, and Signaling NEs for Pan India VIL network by following-up/coordinating technical activities such as SW upgrades, Technical audits, Network resilience and configuration standardization in the network Capacity Utilization Management Monitor and maintain Core Node Utilization below threshold to negate service impact Proactive triggering to Project & Planning team to mitigate the increasing traffic in core Nodes based on utilization. Maintain congestion free network by regular tracking & initiating required actions to ensure capacity utilization within threshold. Cross-Functional Co-ordination Co-ordinate, sync and provide technical guidance for issue resolution to SNOC & circle teams Co-ordinate for best practice and implementations across all circles. Ensure past learning implementation during new node integration Core Competencies, Knowledge, Experience Expertise in 4G IMS Core, SDM, CS Core in one or more OEM’s - Nokia, Ericsson, Mavenir, Huawei, ZTE Expertise in IMS VoLTE domain with profound understanding of IMS/VoLTE/EPC call flows Brilliant analytical skills while troubleshooting performance issues on protocols like SIP, ISUP, SIGTRAN etc along with knowledge of Switching equipments Good understanding of Subscriber Data managements nodes – HSS/HLR/NDS is required Knowledge of STP/DRA signalling call flows in 2G/3G/4G/VoLTE domains Excellent communication & inter-personal skills, strong customer focus & seamless approach. Timely decision making and risk assessment skills. Quick learning skills and willing to adapt new things Must Have Technical / Professional Qualifications BE/B.Tech (E&C). Cloud Certification (will be a plus), 6 + years of experience and at least 3 years’ experience in VoLTE & CS Core Performance/Operations related activities Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - Data Performance Management Job Level/ Designation M1-Manager Function / Department Central Operations Group: Core Performance-Active Operations Location Mumbai Job Purpose To efficiently monitor, maintain, and investigate deviations till resolutions for network KPIs & services for Packet Core & VoWifi, so as to uphold a quake free network, and deliver operational excellence and ensuring best class network quality for VIL customers through deployment of best operational practices and guidelines. To Co-ordinate with SNOC, MS-Partners, OEM’s, Circle & various inter-functional teams, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Network elements involved (As per current deployment) S/P-GW,SGSN/GGSN, MME, ePDG, AAA, PCRF Key Result Areas/Accountabilities Enabling and monitoring performance reports and real time alerts to proactive monitor the Performance KPIs Enabling Performance reports of Cloud KPIs Core domains as per targets Ensuring regulatory/DoT directives/compliance is met w.r.t customer experience Core Performance Management to achieve operational efficiency Maintain and improve Core KPIs w.r.t set benchmark for each NE Tracking clear code trend and troubleshooting the same to minimize the service impact Creating real time alerts on KPI deviation to quickly detect performance issues Identify RCA for KPI dip and implementing corrective actions throughout circles Detection of performance KPIs deviations and tracking till resolution Analysis w.r.t trace/logs for troubleshooting KPI deviations & customer complaints such as speed, throttling, browsing, roaming, handovers, etc. and taking corrective actions Audit of Network configuration parameters w.r.t Network elements to maintain standard configuration throughout the Network Management of various Packet Core, VoWifi NEs for Pan India VIL network by following-up/coordinating technical activities such as SW upgrades, Technical audits, Network resilience and configuration standardization in the network Capacity Utilization Management Monitor and maintain Core Node Utilization below threshold to negate service impact Proactive triggering to Project & Planning team to mitigate the increasing traffic in core Nodes based on utilization. Maintain congestion free network by regular tracking & initiating required actions to ensure capacity utilization within threshold. Cross-Functional Co-ordination Co-ordinate, sync and provide technical guidance for issue resolution to SNOC & circle teams Co-ordinate for best practice and implementations across all circles. Ensure past learning implementation during new node integration Core Competencies, Knowledge, Experience Expertise in 4G LTE Packet Core & VoWifi in one or more OEM’s - Nokia, Ericsson, Cisco, Mavenir, Huawei, ZTE Expertise in LTE & VoWifi with profound understanding of EPC & VoWifi call flows Brilliant analytical skills while troubleshooting performance issues on protocols like SIP, ISUP, SIGTRAN, Diameter etc Good understanding of policy management for LTE subscribers (PCRF) Excellent communication & inter-personal skills, strong customer focus & seamless approach. Timely decision making and risk assessment skills. Quick learning skills and willing to adapt new things Must Have Technical / Professional Qualifications BE/B.Tech (E&C). Cloud Certification (will be a plus), 6 + years of experience and at least 3 years’ experience in Packet Core & VoWifi Performance/Operations related activities Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

About The Role We are seeking a detail-oriented and proactive HRIS Data Analyst to champion the accuracy, integrity, and consistency of employee data-primarily within Oracle HCM . You will play a key role in embedding data quality best practices, resolving data issues, improving HR data processes, and enabling better business decisions through reliable workforce data. What You'll Do Embed data quality standards into all HR processes, ensuring that accurate, consistent, and complete data is maintained across the employee lifecycle. Investigate and resolve data issues, performing root cause analysis and implementing preventive actions to reduce recurring errors. Analyze and act on data audits, identifying trends and areas for improvement, and partnering with stakeholders to drive higher standards of data integrity. Serve as a subject matter expert (SME) on employee data processes in Oracle HCM, supporting global standardization, evaluating transaction accuracy, and improving end-user experience. Continuously challenge and improve existing data processes and system configurations, staying current on Oracle HCM releases and recommending enhancements to better support business needs. Support global data governance initiatives, contributing to the development and enforcement of data policies, standards, and controls. Collaborate cross-functionally with HR, HRIS, and IT teams to ensure consistent and scalable data quality practices across all regions. Analyze transactions and process flows, identifying inefficiencies and opportunities to streamline operations while maintaining data quality and compliance. Assess impacts, identify solutions and best practices during data conversion for implementation of core HR systems. Basic Qualifications Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field. 5 years of experience working with employee data in Oracle HCM or similar HR systems. Strong understanding of data quality principles, audit practices, and root cause analysis. Preferred Qualifications Experience working in a global HR environment, preferably in people operations or shared services, with an emphasis on standardized and scalable data practices. Excellent analytical skills and attention to detail. Strong communication and problem-solving skills with the ability to translate technical findings into actionable insights. Familiarity with HR compliance and data privacy standards (e.g., GDPR, HIPAA). Experience supporting HR system upgrades or implementations preferred.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. This job is provided by Shine.com

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. This job is provided by Shine.com

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. This job is provided by Shine.com

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. This job is provided by Shine.com

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. This job is provided by Shine.com

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. This job is provided by Shine.com

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. This job is provided by Shine.com

JOB DESCRIPTION Position Title: Executive/Senior Executive –: Research & Development / Product Development / Business Support Location : Vapi, Gujrat Reports To: Business Head Role Summary: We are seeking a dynamic and experienced professional to join our product development team. The ideal candidate will bring hands-on expertise in spice oleoresin manufacturing and essential oils, along with practical experience in matching product targets , seasoning blends and natural colors . Key Responsibilities:  Lead and manage the development and improvement of spice oleoresins and essential oils from raw materials including spices and herbs.  Ensure target matching of oleoresin batches to customer specifications, focusing on flavor, color, and volatile profiles.  Oversee or participate in solvent extraction, steam distillation, and post-processing of spice extracts.  Contribute technical knowledge to natural food colorant development, especially from spice and botanical sources.  Collaborate with cross-functional teams including QA/QC, production, and sales to align technical objectives with business goals.  Provide technical documentation, support regulatory and customer audits, and handle sample requests.  Stay up-to-date with market trends, regulatory guidelines, and innovations in the spice extract and oleoresin domain. Required Qualifications :  Educational Background: B.Sc. / M.Sc. / B.Tech / M.Tech in Food Technology, Food Science, Chemical Engineering, or related fields. Desired Experience:  Experience: Minimum 3 years of relevant experience in the spice oleoresin or essential oil industry.  Sound understanding of extraction techniques (solvent, steam distillation, CO₂ preferred).  Experience in target matching, standardization, and batch consistency of oleoresins.  Working knowledge of natural color ingredients (e.g., paprika, turmeric, beet, annatto) is desirable.