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2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Service Management - Tech Support Engineer, you will be responsible for providing customer-facing technical support, particularly for web-based products or e-commerce. The role requires a Bachelor's degree in Computer Science or a related field, or equivalent experience. Additionally, having at least 2 years of experience in customer-facing technical support is essential, with a preference for experience in ServiceNow Development/Administration. To excel in this position, you should possess a demonstrated creative problem-solving approach, strong analytical skills, and proficiency in analyzing log files and standard debugging concepts. Familiarity with incident management, knowledgebase...
Posted 4 months ago
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