2 Stakeholder Interaction Jobs
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2.0 - 6.0 years
Chennai, All india
On-site
As a Technical Support Specialist, your role involves providing effective technical support to the process and actively resolving client issues in a timely manner to meet process SLAs. Your responsibilities include: - Managing transactions to meet required quality standards - Fielding all incoming help requests from clients via telephone and/or emails courteously - Documenting pertinent end user identification information and the nature of the problem - Updating your availability in the RAVE system for process productivity - Recording, tracking, and documenting all queries received and resolutions - Following standard processes and procedures to resolve client queries - Accessing and maintai...
Posted 2 weeks ago
2.0 - 6.0 years
Pune, All india
On-site
As a Stakeholder Interaction Specialist, your primary responsibility will be to provide daily support to Sales & Business Development groups through email, chat, and zoom calls. You will also be responsible for interacting with partners to resolve tickets efficiently. Ensuring the achievement of daily/monthly deliverables and meeting SLAs will be crucial, as you will have end-to-end ownership of the assigned processes. It is essential for you to understand the interdependencies of various processes and systems to facilitate seamless operations. Key Responsibilities: - Stakeholder interaction daily support to Sales & Business Development groups through email, chat, and zoom calls - Partner in...
Posted 4 weeks ago
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