217 Stakeholder Coordination Jobs - Page 7

Manage civil project execution, allocate resources, track schedules, ensure quality, maintain documentation, resolve site issues, support project teams technically, and coordinate effectively with all internal and external stakeholders. Required Candidate profile Civil Engineer with 3-5 years experience in project planning, resource management, QC, QS & stakeholder coordination. Proficient in AutoCAD, Excel and Word.Strong documentation & communication skills.

About More Retail Private Ltd (MRPL) MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience and all of this on a massive scale. Job Overview: We are looking for a confident and empathetic Inbound Call Agent with proficiency in at least one South Indian language (Tamil, Telugu, Malayalam, or Kannada), in addition to English or Hindi. The agent will handle inbound customer calls, listen attentively, note escalations, and coordinate with relevant teams to provide effective resolutions. The ideal candidate will also maintain detailed records, ensure proper escalation of major issues, and have experience using Google Forms for data management. Key Responsibilities: Multilingual Call Handling: Manage inbound customer calls in English or Hindi and at least one South Indian language (Tamil, Telugu, Malayalam, or Kannada). Communicate clearly, confidently, and professionally with customers. Escalation Recording & Issue Resolution: Listen attentively to customers, and accurately note down escalations and reasons for complaints. Coordinate with relevant teams during the call, ensuring the customer receives an appropriate and timely resolution. Stakeholder Coordination: Work closely with multiple internal stakeholders while on the call to resolve customer issues. Escalate major issues to the appropriate team via email or follow-up calls if necessary. Empathetic Customer Support: Approach customer interactions with empathy and patience, ensuring the customer feels heard and understood throughout the conversation. Maintain a calm and professional demeanor, even in challenging situations. Data Management & Tracking: Use Google Forms to accurately record call details, customer complaints, and escalations. Maintain and update case records in trackers, ensuring all data is properly captured and stored. Attention to Detail: Ensure all escalations, customer information, and resolutions are accurately documented. Keep a close watch on all ongoing cases and follow up with customers if needed to ensure resolution. TAT Monitoring: Monitor the TAT (Turnaround Time) for issues raised during calls and ensure resolutions are provided within the expected timeline. Qualifications: Proficiency in at least one South Indian language (Tamil, Telugu, Malayalam, or Kannada) is mandatory. 6 days working and rotational week offs Strong verbal communication skills in English or Hindi. Prior experience in an inbound call center or customer service role is preferred. Ability to handle calls confidently, patiently, and professionally. Familiarity with Google Forms for data entry and case tracking. Excellent listening skills and attention to detail. Ability to escalate major issues via email or call promptly. Empathy and problem-solving skills to handle customer complaints effectively. Key Skills: Multilingual Call Handling (English, Hindi + South Indian Languages) Escalation & Issue Resolution Google Forms & Data Management Stakeholder Coordination TAT Monitoring Empathy & Active Listening Attention to Detail & Documentation

To design, implement, and oversee a robust contract management system that ensures effective supervision, performance monitoring, and compliance of Public-Private Partnership (PPP) and other project contracts under the RIGHTS Project. The role aims to enhance service delivery outcomes for persons with disabilities by promoting transparency, accountability, and operational efficiency in contractual engagements. Key Responsibilities: Design and manage systems for contract oversight and performance monitoring. Review contract compliance and ensure delivery of agreed services. Develop and manage MIS-integrated monitoring tools and dashboards. Coordinate third-party monitoring, quality assessments, and cost-benefit analysis. Assist in enforcement of contract terms, payment processing, and grievance redressal. Conduct field visits, collect beneficiary feedback, and support performance evaluations. Prepare periodic reports for internal review and external audits. Skills: Contract compliance and performance monitoring Strong MIS/reporting and analytical skills Stakeholder coordination Willingness to travel extensively across project sites

Coordinating and communicating with the stakeholders, which may include suppliers, and internal teams members. Closely following up, monitoring, updating the progress of activities, and identifying the areas of improvement to take necessary steps in order to achieve the targets, in the defined timeline. Solving the various queries and/or doubts received from stakeholders (predominantly suppliers), and providing them all the necessary required supports. Working on internal necessary applications associated with the activities. Preparing accurate summary of the latest status of the activities on daily and/or weekly and/or monthly basis. Qualifications Bachelors degree (B.A., B.Sc. BCA etc.) from an accredited college or university or Equivalent Should have two or more years of experience in relevant or equivalent field. Having the knowledge of the apparel industry (experience in production or quality audits background will be a plus) Basic knowledge of Microsoft applications including Word, Excel, PowerPoint etc Additional Information Focused and self-driven personality. Delivers commitment towards work, department, and the organization. Personality with Honesty & Integrity. Flexibility and ability to work closely on timelines. Excellent planner and Organizer. Effective Communicator in English with convincing abilities.

Manage IT deliverables for Voice support across multiple shifts with rotational weekly offs Maintain close working relationships with IT support teams, IT service management, business, and IT security teams to ensure prompt and appropriate management of user access requests and incidents Process client requests in line with the organization's security policies and existing mainframe access control lists Display the highest standards of professionalism, email etiquette, and ownership in handling each request and driving it to resolution Work in cohesion with the team to effectively manage requests and sub-tasks Manage deliverables for Voice and Chat support, including access provision on systems within the scope of the offshore team Route requests to resolution groups when incidents are outside the offshore team's scope Monitor the status and progress toward resolution of all open incidents Provide access as per user requirements and keep requestors informed on progress Assign incidents and escalate process-related matters when necessary Coordinate with other support teams for issue closure Communicate with Aviva employees, including contractors and vendors, via telephone, email, and other electronic communications regarding requests and their resolution Collaborate with sister departments to complete requests while retaining ownership and being the face of AVIVA IT division to employees

Lead L&D strategy, manage LMS, coordinate with plants & vendors, drive engagement surveys & well-being programs, and support execution of HR initiatives. Required Candidate profile 5–8 yrs in L&D, strong in LMS & vendor mgmt, engagement programs, surveys; excellent coordination, analytics & communication; HR degree preferred.

We are looking for a Content Developer to lead the creation and coordination of interactive training content for various stakeholder groups. The role requires close collaboration with subject matter experts and technical teams to ensure effective, engaging, and accessible training materials. Key Responsibilities: Develop comprehensive and engaging training content for identified stakeholders Coordinate with subject matter experts to gather training material and validate content accuracy Convert raw materials into interactive and user-friendly training content Collaborate with IT experts and external agencies to facilitate content hosting on digital platforms Ensure training content aligns with instructional design best practices and user needs Assist in reviewing and updating content periodically to maintain relevance and accuracy Mandatory Requirements: Strong communication skills, both verbal and written Ability to work independently and manage multiple content development tasks Attention to detail and a clear understanding of adult learning principles Familiarity with tools used for content creation and learning management systems (preferred)

Investors , spanning traditional and alternative markets offering products and services Advisors , understanding our clients priorities and poised to help provide investment advice and strategies that make sense for their portfolios Thought Leaders , providing timely insights across macro and secular themes to help inform our clients investment decisions Innovators , using our suite of digital solutions to help our clients address complex challenges and meet their financial goals YOUR IMPACT The Analyst will be responsible to support the Private equity business within GSAM infrastructure and ensuringtransaction data accuracy in internal operations systems. The ideal candidate will be exposed to several different strategies across a complex product within Alternative strategies. The candidate will be expected to learn quickly and add value in understanding the front to back support for private equity business ie, onboarding, on-going support, reporting and reconciliations. OUR IMPACT Goldman Sachs Asset Management delivers innovative investment solutions through a global multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. Goldman Sachs Asset Management is one of the pre-eminent investment management organizations globally. Critical to the success of Goldman Sachs Asset Management is our ability to leverage a global team of talented professionals and deliver continued innovation to meet our client s evolving needs. The External Investment Group (XIG) Group provides investors with investment and advisory solutions, across leading hedge fund managers, private equity funds, real estate managers, and traditional long-only managers. The XIGGroup manages globally diversified programs, targeted sector-specific strategies, customized portfolios, and a range of advisory services. Our investors access opportunities through new fund commitments, fund-of-fund investments, strategic partnerships, secondary-market investments, co-investments, and seed-capital investments. With over 300 professionals across eight offices around the world, the XIG Group provides manager diligence, portfolio construction, risk management, and liquidity solutions to investors, drawing on Goldman Sachs market insights and risk management expertise. We extend these capabilities to the worlds leading sovereign wealth funds, pension plans, governments, financial institutions, endowments, foundations, and family offices, for which we invest or advise on over $300 billion. The XIG Operations team supports the XIG desk and has responsibility for various aspects of portfolio accounting, liquidity, credit facility management, foreign currency transactions, payments, and serves as the single point of contact for all business-related inquiries. These functions cover a wide range of clients and a complex product range, which include equities, money markets, currency, leveraged financing, asset backed loans, and derivatives. The XIG team supports portfolio managers, risk managers, sales, and client relationship professionals by providing accurate and timely client account information and overseeing all aspects of operational risk across portfolios and strategies. This involves extensive interaction with internal and external parties to ensure effective oversight for existing business and to shape and implement solutions for new clients, products, strategies, and system architecture. The group continues to focus on best in-class client experience and working closely with the business to maintain and enhance client relationships. JOB SUMMARY AND RESPONSBILITIES Working on fund of fund Investment cash process for private equity funds and performing various subset functions Reviewing monthly NAV for private equity funds and resolve breaks with the Admins Maintain team procedures and provide regular management reporting to senior operations managers| Performing daily cash & position reconciliation with custodians for private equity transaction Collaborate with other departments and external stakeholders to support the transaction execution process Manage inter-company payable/receivables, invoice review/processing and coordination of fund expenses Leverage your attention to detail by managing daily responsibilities and inquiries, while also working on enhancing your project management skills working on key market initiatives and internal system enhancements Grow with a strong team and develop a deep understanding of products and complex transactions while working with our business partners BASIC QUALIFICATIONS Qualified M.Com/B.Com with experience in the alternative investment/private funds market and process management desired Work Good Private equity / accounting knowledge as we'll as MS Office knowledge (Word, Excel) required. Good knowledge of financial statements preparation & review; USGAAP and IFRS knowledge PREFERRED QUALIFICATIONS Able to grasp new concepts quickly and work in a team environment. Excellent interpersonal, client relationship and communication (written and verbal) skills. Self-starter, inquisitive, enthusiastic with a strong analytical mind-set Ability to handle multiple projects, deadlines, personalities, and broad-based coverage. Knowledge and understanding of Excel, PowerPoint, Word, and adaptability to other software products. Ability to work in a fast-paced, team-oriented environment. Effective problem solver, attention to detail and ability to work to tight deadlines under pressure. Risk management focus

Principal Responsibilities Facilitate deal execution, deal closing, portfolio management and harvesting activities Coordinate structuring of new investments and help manage Federation review of the business opportunity Work closely with fund management team to facilitate fund capital call, cash distribution, investor and regulatory reporting on fund performance Represent Goldman Sachs Asset Management and liaise with internal groups and external advisors to help resolve any legal, compliance, tax, accounting and operational issues. Manage ad hoc requests from senior management, including data management, reporting and presentations. Support senior members on asset management activities and reviews Facilitate internal and regulatory driven information requests Help manage various challenges the business faces Basic Qualifications 2-3 years of experience in financial service industry (principal or structured investment in particular) Strong financial analysis and accounting knowledge on multiple asset classes Strong skills with MS Excel and PowerPoint Excellent communication and interpersonal skills with the ability to work across internal and external teams Self-starter with strong desire to succeed in a fast paced, high pressure, results driven environment Ability to multi-task with strong attention to detail

Job Title: Senior Operations Specialist (L1/L2 Support Business Support) Experience: 710 Years Shift: Night Shift (8 AM to 5 PM EST) Job Summary: We are seeking a highly skilled Senior Operations Specialist with 710 years of experience to provide L1/L2 support and business support for our operations team. Key Responsibilities: Provide L1/L2 support for business users and technical teams. Work closely with internal stakeholders to resolve business and operational challenges. Analyze system performance, identify bottlenecks, and recommend improvements. Respond to incidents, service requests, and technical queries efficiently. Coordinate with product vendors and IT teams to escalate and resolve complex issues. Maintain proper documentation of issues, resolutions, and troubleshooting processes. Conduct training and knowledge-sharing sessions as needed. Ensure adherence to SLAs and compliance standards. Required Skills & Qualifications: 710 years of experience in operations support, L1/L2 support, or business support roles. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve application and business process issues. Excellent communication and interpersonal skills. Ability to work independently and within a team in a fast-paced, night-shift environment. Strong documentation skills and experience with ticketing tools (e.g., ServiceNow, JIRA, etc.).

Job Title: Senior Operations Specialist (L1/L2 Support Business Support) Experience: 68 Years Shift: Night Shift (8 AM to 5 PM EST) Job Summary: We are seeking a highly skilled Senior Operations Specialist with 68 years of experience to provide L1/L2 support and business support for our operations team. Key Responsibilities: Provide L1/L2 support for business users and technical teams. Work closely with internal stakeholders to resolve business and operational challenges. Analyze system performance, identify bottlenecks, and recommend improvements. Respond to incidents, service requests, and technical queries efficiently. Coordinate with product vendors and IT teams to escalate and resolve complex issues. Maintain proper documentation of issues, resolutions, and troubleshooting processes. Conduct training and knowledge-sharing sessions as needed. Ensure adherence to SLAs and compliance standards. Required Skills & Qualifications: 68 years of experience in operations support, L1/L2 support, or business support roles. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve application and business process issues. Excellent communication and interpersonal skills. Ability to work independently and within a team in a fast-paced, night-shift environment. Strong documentation skills and experience with ticketing tools (e.g., ServiceNow, JIRA, etc.).

Stakeholder & Investor Coordination: Act as a key point of contact for internal and external stakeholders, including investors. Schedule meetings, prepare materials, and ensure timely follow-ups. Calendar & Meeting Management: Manage the CEO's calendar efficiently, prioritize appointments, and coordinate internal and external meetings across time zones. LinkedIn Sales Navigator: Utilize LinkedIn Navigator to support business development efforts and stakeholder engagement. Operational Support: Assist with day-to-day operational tasks, including handling e-signature processes via DocuSign and managing invoices and bills through platforms such as QuickBooks, Bill.com, or similar. Cross-Functional Collaboration: Work closely with various departments to ensure alignment on key initiatives and streamline execution. Executive Operations: Partner with the CEO on high-priority tasks and ensure seamless execution of strategic and operational initiatives. Documentation & Follow-up: Maintain records of meetings, action items, and follow-ups to ensure accountability and timely execution. Requirements: Proven experience as an Executive Assistant or in a similar administrative role Proficiency with tools such as LinkedIn Navigator, DocuSign, QuickBooks/Bill.com, Google Workspace, or Microsoft Office Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work with discretion and maintain confidentiality Self-starter with a proactive mindset and strong problem-solving skillNote: EA will directly report to the CEO.

Stakeholder & Investor Coordination: Act as a key point of contact for internal and external stakeholders, including investors. Schedule meetings, prepare materials, and ensure timely follow-ups. Calendar & Meeting Management: Manage the CEO's calendar efficiently, prioritize appointments, and coordinate internal and external meetings across time zones. LinkedIn Sales Navigator: Utilize LinkedIn Navigator to support business development efforts and stakeholder engagement. Operational Support: Assist with day-to-day operational tasks, including handling e-signature processes via DocuSign and managing invoices and bills through platforms such as QuickBooks, Bill.com, or similar. Cross-Functional Collaboration: Work closely with various departments to ensure alignment on key initiatives and streamline execution. Executive Operations: Partner with the CEO on high-priority tasks and ensure seamless execution of strategic and operational initiatives. Documentation & Follow-up: Maintain records of meetings, action items, and follow-ups to ensure accountability and timely execution. Requirements: Proven experience as an Executive Assistant or in a similar administrative role Proficiency with tools such as LinkedIn Navigator, DocuSign, QuickBooks/Bill.com, Google Workspace, or Microsoft Office Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work with discretion and maintain confidentiality Self-starter with a proactive mindset and strong problem-solving skillNote: EA will directly report to the CEO.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design the organisations computer and network security infrastructure and protect its systems and sensitive information from cyber threats Do 1. Design and develop enterprise cyber security strategy and architecture a. Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses b. Identify risks associated with business processes, operations, information security programs and technology projects c. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge d. Identify security design gaps in existing and proposed architectures and recommend changes or enhancements e. Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations f. Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc. g. Provide support during technical deployment, configuration, integration and administration of security technologies h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. i. Provide assistance for disaster recovery in the event of any security breaches, attacks, intrusions and unusual, unauthorized or illegal activity j. Provide solution of RFPs received from clients and ensure overall design assurance i. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives ii. Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture iii. Depending on the clients need with particular standards and technology stacks create complete RFPs iv. Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology v. Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions vi. Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps vii. Evaluate and recommend solutions to integrate with overall technology ecosystem viii. Tracks industry and application trends and relates these to planning current and future IT needs 2. Stakeholder coordination & audit assistance a. Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations b. Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security c. Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements d. Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers e. Provide training to employees on issues such as spam and unwanted or malicious emails Deliver No PerformanceParameter Measure 1 Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers. 2 Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT

Position: Intern Exp: 0 - 1yrs Location : Kolkata - New town Role & responsibilities Stakeholder Coordination: Coordinate with vendors to ensure timely setup and closure of camps. Work closely with store teams to document customer engagement and sales impact. Camp Execution & Closure: Visit camp locations to ensure smooth execution. Gather feedback from the on-ground team and customers to assess the success of the camp. Ensure all marketing collateral (banners, standees, leaflets, etc.) are placed properly during the event. Data Collection & Reporting: Collect data such as footfall, customer inquiries, and sales conversions at each camp. Maintain detailed reports on the performance of camps, including feedback and improvement suggestions. Ensure proper documentation of expenses, permissions, and vendor invoices for smooth financial reconciliation. Travel & Field Support: Be flexible and open to traveling across Kolkata to visit different camp locations. Work independently on-site while maintaining constant communication with the internal team. Preferred candidate profile: 0 to 1 year of experience in event execution, retail, FMCG, or marketing operations (freshers can apply). Strong coordination and communication skills. Ability to work independently and handle multiple tasks in a field-based role . Comfortable working on weekends (Monday will be a weekly off). Proficiency in MS Office (Excel, Word, PowerPoint) for basic reporting. Own conveyance is a plus (travel expenses will be reimbursed as per company policy).

Greetings from T & M Services Consulting Pvt. Ltd .. Great opportunity to work under the TN RIGHTS Project (World Bank-funded), based in Chennai, Tamil Nadu, on a contractual basis. Job Title: Program Officer Procurement Location: Chennai, Tamil Nadu Experience Required: 3-5 years Salary: 75,000/month (Consolidated) Objective: To design, implement, and monitor procurement management systems for the RIGHTS Project, ensuring alignment with World Bank procurement policies and state regulations, thereby supporting effective service delivery for persons with disabilities. Key Responsibilities: Providing technical assistance and guidance for procurement of goods, works, and consulting services in compliance with World Bank guidelines. Preparing procurement documents including EoIs, RFPs, RFQs, MoUs, contracts, and bidding documents. Assisting in bid process management: responding to queries, evaluating proposals, and facilitating contract awards. Preparing Procurement Plans and updating them regularly based on implementation progress. Ensuring inclusion of environmental and social management provisions in bid documents. Supporting the preparation and finalization of the Procurement Manual for TN RIGHTS. Managing contract administration and ensuring compliance with contractual obligations. Collaborating with Finance to align procurement with fund disbursements and ensure smooth financial operations. Supporting audit processes, post-procurement reviews, and procurement reporting. Advising implementing agencies on new Detailed Project Reports (DPRs) and procurement planning. Supporting evaluation committees in reviewing and negotiating bids. Making field visits as needed to oversee procurement implementation and support line departments. Performing any additional tasks assigned by the Project Director or relevant authority. Experience: Minimum 3-5 years of experience in procurement functions. Experience with government projects , World Bank-funded or externally aided social development programs is desirable. Skills: Strong working knowledge of procurement strategies and tools . Proficiency in MS Office and experience with business applications or resource planning systems. Excellent communication skills in Tamil and English . Strong report writing, analytical, and negotiation skills. Ability to work in cross-functional teams and manage stakeholders effectively. Interested candidates are requested to send their updated resume to tnjobs@tnmhr.com with the subject line: Application for Program Officer Contract Management Regards, T & M Services Consulting Pvt. Ltd. Mumbai.

Greetings from T & M Services Consulting Pvt. Ltd .. Great opportunity to work under the TN RIGHTS Project (World Bank-funded), based in Chennai, Tamil Nadu, on a contractual basis. Job Title: Program Officer Contract Management Location: Chennai, Tamil Nadu Experience Required: 5 7 years Salary: 75,000/month (Consolidated) Objective: To design, implement, and oversee a robust contract management system that ensures effective supervision, performance monitoring, and compliance of Public-Private Partnership (PPP) and other project contracts under the RIGHTS Project. The role aims to enhance service delivery outcomes for persons with disabilities by promoting transparency, accountability, and operational efficiency in contractual engagements. Key Responsibilities: Design and manage systems for contract oversight and performance monitoring. Review contract compliance and ensure delivery of agreed services. Develop and manage MIS-integrated monitoring tools and dashboards. Coordinate third-party monitoring, quality assessments, and cost-benefit analysis. Assist in enforcement of contract terms, payment processing, and grievance redressal. Conduct field visits, collect beneficiary feedback, and support performance evaluations. Prepare periodic reports for internal review and external audits. Skills: Contract compliance and performance monitoring Strong MIS/reporting and analytical skills Stakeholder coordination Willingness to travel extensively across project sites Interested candidates are requested to send their updated resume to tnjobs@tnmhr.com with the subject line: Application for Program Officer Contract Management Regards, T & M Services Consulting Pvt. Ltd. Mumbai.

Oversee end-to-end operations of the AI-extracted statements verification process during assigned shift. Manage day-to-day activities and ensure timely and accurate processing by associates. Coordinate across teams including QA, Data Analysts, and client stakeholders to ensure seamless operations. Monitor and track productivity, SLA adherence, and update/manage shift rosters. Mentor team members , handle escalations, and promote a culture of continuous improvement. Maintain operational dashboards and provide performance reports to leadership. Requirements Bachelor's degree in any discipline. 8+ years of experience in KPO/BPO or back-office operations , with 1-2+ years in a team lead or shift management role. Strong leadership, communication , and conflict-resolution skills. Proven ability to manage cross-functional coordination and meet operational SLAs. Experience with performance metrics , dashboards, and reporting tools.

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: SailPoint Identity Mgmt and Governance.

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: SailPoint Identity Mgmt and Governance.

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: SailPoint Identity Mgmt and Governance.

Hiring for: Senior Analyst – Marine Claims Location: Mumbai (Hybrid) Experience: 3 Years + Domain: Marine Insurance Claims AIC, AINS, Cert CII preferred Apply today or share with someone who fits! Contact: 8291772291

INTERNAL India Supply Chain team Projects Team Site Procurement & Transportation team Indirect Sourcing Team Warranty team Logistics Co-ordinateurs of Participating Units TCT Teams in other rgions EXTERNAL Customers Suppliers Logistics Service Providers OVERALL PURPOSE OF THE ROLE: Manage Transport & Logistics function for Alstom, India at Bangalore and other sites Lead a team of Transport & Logistics in the areas of Transport, Imports, Exports, from the transaction and compliance perspective. Managing the Transport & Logistics services Sourcing and Contracts Management. RESPONSIBILITIES: Manage and implementing processes for Transport and Logistics cost optimization to meet the management challenges, Manage the Logistic Service Providers (LSPs) - Transporters, Freight forwarders, Custom handling agents, Outsourcing partners etc., Manage the Outbound and Inbound Logistics planning and operations related to Raw materials and Finished goods with the Logistic Service Providers (LSPs). Manage Service Level Agreement (SLA) for contracting with Logistics Service providers (LSPs) based on Project & Factory requirements, Working with the Supply Chain team, Project team, Indirect tax team and other internal and external stakeholders to coordinate the actions related to Transport & Logistics, Trade compliance, Customs duty, Export/Import, Duty benefits etc., Manage the optimization of the Route planning, Transport planning, Freight planning, and negotiate the best possible option for lowest cost and lowest lead time. Managing and monitoring the analysis of Actual Vs Budgeted cost on overall Transport & Logistics operations, Supporting Tendering team with Transport & Logistic cost calculation, Risk assessment & mitigation plans, Manage SAP, EHS (Environment, Health & Safety) and Quality compliance as per company norms, Manage and implement the Transport & Logistics related processes, developing, motivating and leading a team for achieving the Logistics objectives. Manage Qualification of Logistic Service Providers (LSPs) after Technical and commercial evaluation, and managing supplier relationship Ensure that personnel operate in an environment that complies with the organization EHS policies Qualifications & Skills: EDUCATION Graduate Degree holder in Supply Chain, Logistics, Transportation or Associated discipline BEHAVIORAL COMPETENCIES: Strong Leadership Qualities Should be able to Lead Large complex structures Change Management Capabilities-Should be able to weave the Change Management priorities in the execution culture of the organisation Problem Solving driven attitudinal skills accompanied with a sense of urgency Flexible and willing to work in Matrix organisation structure TECHNICAL COMPETENCIES & EXPERIENCE Should have handled Transportation Contracts and Execution for Mid to Large sized Organisations operating across Multiple sites in India and Overseas Should be capable of Managing Transport & Logistics budgeting and spend analysis Should be familiar with Customs & Port handling oprations EXPERIENCE / SKILL SET Should have around 15+ years in manufacturing industry with relevant experience in below functions: Transportation Inbound and Outbound Logistics management Freight management Transport & Logistics services sourcing and contracting IT Skills: MS office tools (Word, Excel, PowerPoint, Access) Language Skills: Proficient in English, Hindi language

Marketing Conceptualization and Planning: Develop marketing strategy to promote learning or specific concepts to the alstom global bid and project management community throughout the year Create promotional concepts, themes, and objectives in collaboration with involved stakeholders (organize focus groups, brainstorming etc. as needed) and requirement In case of in-person events, drafting detailed event plans as well as preparation timeline and milestones as well as stakeholder follow-up Develop academy branding, event layouts and draft agendas, including creating pamphlets or event guideswith same theme Draft yearly or special campaign budget proposals If additional support is needed, research and identifying suitable venues, dates, and times with involved stakeholders Logistics and Coordination: Organize regular Steerco. or governance routines with stakeholders leading up to the marketing campaign Coordinate with all stakeholders to ensure smooth execution of all aspects in case of an online or in person event Identify if in-person event any transportation, accommodation, and other logistical needs and support regions for execution Managing event budgets and ensuring expenses stay within allocated limits.Coordinate PO requests if any vendor is needed Gather return of experience after events for continuous improvement Marketing Campaign Content Design: Brief stakeholders as required on needs and expectations Set-up frequent exchanges with key speakers or leaders of activities to ensure coherence with event plan and agenda Ensure promotional campaign plan and execution process is clear for all Propose draft of scripts when required to meet program objectives Consolidate presentations, enhance when possible Create document and promotion common storage area for efficient collaboration Create collateral designs, testimonial video recordings as needed that are designed and created in-house Post-event learning path creation with key highlights of the event if relevant, internal newsarticle etc. Marketing and Promotion: Support with global communication strategy to promote academy whether for learning or certification activities Identify fun, network exchange moments or innovative communication types for participants in any type of event Propose pre-campaign reminders, recordings or follow-up engaging material Oversee event setup and execution, ensuring everything runs smoothly by coordinating with local staff/vendors etc. Addressing any issues or problems that arise during the event-problem solving Brief key guest speakers and ensure they can connect easily if not on-site