Process Experts – Airline Revenue Management: Job Code - 363535 Grade – BPO1/2 Salary Range - 6 to 7 LPA Years of experience – 5+ years Location – Mumbai Skills Set Requirements: **this is non negotiable** Airline Revenue Management, Airline Inventory Management, Airline Demand Planning & Forecasting, Pricing Strategies, Revenue Optimization Generic Domain & Soft Skill Requirements • Graduate in any stream with rich Airline, Travel Domain experience • Well versed with standard Industry applications and GDS • Excellent communication, Analytical skills and Strong drive for results • Experience in successfully managing stringent client SLAs and KPIs • Working knowledge of MS Office and other standard desktop applications • Ability to travel as per project requirements Requirement Airline Revenue Management: - Airline Inventory Management - Airline Demand Planning & Forecasting - Pricing Strategies - Revenue Optimization Skill Details – Airline Revenue Management, Airline Inventory Management, Airline Demand Planning & Forecasting, Pricing Strategies, Revenue Optimization. Target Organization - Target companies – Airlines (Indigo, SpiceJet and international Airline), WNS, Sutherland, Accelya, Coforge, Wipro. **international BPO experience is required** **reject if candidate is a former/current TCS/Tata employee.** **Graduation is compulsory** Show more Show less
Role: Airline Departure Control System - DCS Job Code: 363543 Location: Mumbai Grade: BPO1/2/3/4 Salary Range: 6 to 11 LPA Skill Set Requirement: **This is non negotiable** Hands-on working experience on Airline Departure Control Systems, Strong understanding of the PSS applications, Passenger Boarding & Check-in, Flight Scheduling. Skill Details – Experience of working on Departure Control Systems Applications like SITA DCS, Sabre Sonic. Supported DCS systems for Reservations, Passenger Check-ins & Boarding, Baggage check-in, Load management. Knowledge of Printing flight load sheet, baggage report, Advance Passenger Information System (APIS). Creating Incidents/Problem as per incident management & problem management tools. Target Organization – Airport Industry, International or Domestic Airline Industry. Domain Requirements: ▪ Graduate in any stream with relevant travel experience ▪ International Air Transport Association (IATA) Certified or Diploma in Travel and Tourism ▪ Good knowledge of Airline Industry ▪ Previous work experience of working on Departure Control Systems Applications like SITA DCS, Sabre Sonic ▪ Working knowledge of any GDS (Sabre preferred) ▪ Supported DCS systems for Reservations, Passenger Check-ins & Boarding, Baggage check-in, Load management. ▪ Knowledge of Printing flight load sheet, baggage report, Advance Passenger Information System (APIS) ▪ Extracting and printing Manifest with flight information related to seats, meals ▪ Creating Incidents/Problem as per incident management & problem management tools Other Requirements: ▪ Available to work in 24 x 7 shifts ▪ Good communication ▪ Working knowledge of MS Office and other standard desktop applications ▪ Good Analytical & Research skills. ▪ Good troubleshooting and coordination skills. ▪ Ability to work independently with minimum supervision. ▪ Ability to achieve stringent SLAs **Graduation is compulsory** **international BPO experience is required** **reject if candidate is a former/current TCS/Tata employee.** Show more Show less
Role: Supply chain specialist Job Code: 367757 Gap: 2 Location : Bangalore / Chennai Shift: New Zealand Shift: 1am to 8am Band: BPO 2/3 Salary: up to 9 LPA Education: Bachelor's in Supply Chain, Business or related field Certifications : CSCP, CPSM, CIPS or SRM-Focused programs -Experience in sectors like retails is preferred -Lean Six Sigma -Experience of 4 to 6 Years JOB Responsibilities: -Responsible for optimizing stock flow and fulfillment through the supply chain by using critical thinking, data analysis and developing & maintaining effective ways of working. -Working cross -function with buying planning, logistics or stores operations team, delivering key elements of the supply chain function , or driving process improvement of key facets of supply chain activities through out the end to end stock flow and fulfillment process. -Support and manage coordinated ordering with suppliers too optimized deliveries -Manage suppliers delivery schedules and lead times to optimize inventory flow through the business cost effectively -Ensuring that we reliably get product from our suppliers to our customers in stores or at home , and work on optimizing these processes and data to enhance the customer experience and deliver value for the business -Enhancing the retail supply chain processes to ensure efficient distribution and fulfillment of products Skill Set Required: 1.Proficiency in Material Requirement Planning ( MRP ) 2.Fair understanding of Demand forecasting and inventory planning. Understanding of lead times, order cycles and safety stocks 3.Familiarity with incoterms, shipping modes, customs procedures 4.Knowledge of import regulations and documentations 5.Ability to analyze supply data, rack KPIs ( OTIF, Inventory turnover, supplier realibility ) 6.Use of tools like Power BI, Tableau or Excel dashboards 7.Root cause analysis and scenario planning 8.QUick resolution to supply disruptions, shortages and delays 9.Capacity to reprioritize shipment and balance inventory levels 10.Identify supply chain risk and implementing mitigation plans 11.Ability to suggest improvements to inbound planning workflows 12.Hands on experience on ERP like Oracle, SAP, BLUE YOUNDER etc. **reject if candidate is not in Chennai / Bangalore** **Graduation is compulsory** **international BPO experience is required, this is non negotiable**
TITLE: Logistics and Freight Forwarder Project – SME Location: Pune Band: BPO 1/2 Salary Range: up to 6 LPA JOB PURPOSE: To be able to execute E2E logistic services. Experience in handling customer interactions via email / chat pertaining to bookings, export import procedures, custom validation and filing process. Knowledge of tariff and HTS code classification, import validations and paper works requirement. Execute defect free export, import documentation, validation for custom filing meeting rules and regulation as mentioned in SOP. Ability to provide best practices and support in training and productions of documentation KEY AREAS OF RESPONSIBILITY: • Representing the project as a Subject matter expert • A good communicator and relationship building & interpersonal skills, strong analytical, problem solving & organizational abilities. • Experience in managing and validating customs filing process – Preparing training material and process SOPs. • Working closely with Customer, multiple stakeholders to process activities and task pertaining to air logistics especially in Custom filing process • Should be able to proactively resolve customer issues with high sense of urgency. • Work towards deadlines and deliver quality outputs within timeline REQUIRED COMPETENCIES: • Candidate should have sound knowledge of Logistics business processes – Air and Ocean • Minimum of 2 to 3 years of relevant experience in air logistics and/or ocean freight forwarding domain. • Ability to execute / process business related task / procedures for Logistics / Freight forwarders companies • Experience in operations, performance management and drive for improvements • Must have knowledge of Logistics Marketplace concepts and customer demands • A Subject matter expert with comprehensive knowledge of business processes, Process Management, and procedures followed in end to end export import documentation Knowledge and Qualification: • Graduation in any field • Preferred Degree in Commerce, International trade, Logistics • Excellent communication skills and fluency in English. • Experience in back office setups will be added advantage **Reject if candidate is not in Pune** **Reject if no international BPO experience** **Graduation is compulsory**
Role: Supplier Engagement Specialist Job Code: 367758 Gap: 2 Location : Bangalore / Chennai Shift: New Zealand Shift: 1am to 8am Band: BPO 2/3 Salary: up to 9 LPA Education Qualification: Bachelor's in Supply Chain, Business or related field Certifications : CSCP, CPSM, CIPS or SRM-Focused programs -Experience in sectors like retails is preferred -Lean SIX Sigma JOB Responsibilities: -Responsible for facilitating the delivery of stocks into the distribution network with specific focus on EDI integration, capacity and booking management via C3 and 3PL aggregation. -Working cross functionally with our replenishment planning, logistics and store operations teams, elements of supply chain functions or driving process improvements of key facets of supply chain activities through out the end-to-end stock flow and fulfillment process -Support and manage coordinated ordering with 3PL providers , local suppliers and backhauls -Manage Local Supplier delivery schedules and lead times to optimize inventory flow through the business cost effectively -Drive activities to improve local supplier DIFOT -Enhancing the retail supply chain processes to ensure efficient and effective receiving products -Lives the company culture, value and behaviors Skill Set Required: 1. Capability to manage multiple supplier initiatives 2.Skilled in stakeholder engagement across departments and culture 3.Strong interpersonal and communication skills 4.Conflict resolution and skills 5.Familiarity with request for proposal ( RFP ), RFQ and contract management 6.Insight into how supplier performance impacts the brooder supply chain 7.Basic knowledge of inventory management, lead times, and logistics Ability to analyze supplier performance data ( KPIs, scorecards ) 8.Hands on experience on ERP like Oracle, SAP, BLUE YOUNDER etc. 9.Hands on experience on ERP like Oracle, SAP, BLUE YOUNDER etc. **reject if candidate is not in Chennai / Bangalore** **Graduation is compulsory** **international BPO experience is required, this is non negotiable**
We have organized a Walkin interview this weekend (Saturday, 9am -12noon) for an international voice hiring (US/SS & UK process) Job Location: Mumbai (Malad & Thane) Skill: International Voice (International BPO experience)
You will be responsible for managing Airline Departure Control Systems (DCS) in the airport industry, specifically focusing on Passenger Boarding & Check-in, Flight Scheduling, and a strong understanding of PSS applications. Your key tasks will include working hands-on with DCS applications such as SITA DCS and Sabre Sonic, supporting systems for reservations, passenger check-ins & boarding, baggage check-in, and load management. Additionally, you will be required to have knowledge of printing flight load sheets, baggage reports, and Advance Passenger Information System (APIS), as well as creating and managing incidents/problems using incident management & problem management tools. To be successful in this role, you must possess a graduate degree in any stream with relevant travel experience, along with an International Air Transport Association (IATA) certification or Diploma in Travel and Tourism. It is essential to have good knowledge of the airline industry and previous experience working with DCS applications like SITA DCS and Sabre Sonic. A working knowledge of any GDS, with Sabre being preferred, is also required. Furthermore, you should be adept at working in 24 x 7 shifts, possess excellent communication skills, and have proficiency in MS Office and other standard desktop applications. Strong analytical, research, troubleshooting, and coordination skills are essential, along with the ability to work independently under minimal supervision. You should also be capable of meeting stringent SLAs. Please note that graduation is compulsory, international BPO experience is required, and candidates who are former/current TCS/Tata employees will not be considered for this position.,
Role: Statistical Programmer Job Code: 357890 Band: BPO 4/5/6 for locations: Mumbai/Pune/Bangalore Salary Range: 11 - 20 LPA Shift: General Shift Location: Mumbai/Pune/Bangalore **CV must be rejected if candidate is not in Mumbai / Pune / Bangalore** Preferred Educational Qualification for the role: Life science graduate / Computer science graduate/ Statistical graduate Preferred experience for the role: Minimum 2+ years of experience in SAS programming Reporting to (Role): Delivery Manager Required Skillsets: • Experience in leading a team of statistical programmers for a compound/indication or therapeutic area • Proficiency in SAS / R programming languages to Program and validate ADaM , TFL and statistical analyses • In-depth understanding of SAS programming concepts and techniques in drug development process and clinical study life cycle • Good to have experience in other statistical programming languages (R). • In-depth understanding of CDISC standards and therapeutic area (Oncology, Immunology, Neuroscience Etc.) • Experience with regulatory filings. • Effective communication skills (both written and verbal) • Ability to effectively represent the Statistical Programming Organization in cross functional teams (Statisticians, Clinical Data Management, Medical Writing, Regulatory Publishing and Clinical Operations). • Ability to accurately estimate effort required for project related programming activities. • Ability to work collaboratively in a team environment and adapt to changing priorities and deadlines Key Responsibilities: • Leads the statistical programming activities for a compound/indication. • Leads a team of statistical programmers and manages the resource planning for assigned staff. • Ensures timely deliverables, that all quality processes are followed and consistency within the projects. • Develops and oversees the development of SAS programs for the creation of ADaM data sets following CDISC standards. • Develops and oversees the development of SAS programs for the creation of Tables, Listings and Figures. • Ensures consistency of ADaM data sets for individual studies and integrated data. • Creates documentation for regulatory filings including reviewers guides and data definition documents. • Leads the development of standard SAS Macros and participates in the development of standard operating procedures. • Provides oversight and mentoring of assigned Statistical Programmers, Statistical Analysts and Senior Statistical Analysts.