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Five9
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Staff Software Engineer

Staff Software Engineer

Five9

8 - 13 years

7 - 10 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

automation coding mysql web development debugging voip php html sql python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead the design, development, and implementation of features and change requests.

Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities. Recognized as the go-to individual for tackling ambiguous or time-crunched tasks that challenge others.

Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.

Conduct code reviews and ensure high code quality and standards adherence.

Identify technical debt and propose and implement solutions for improvement.

Understand various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.

A natural coach and guide, sought after by peers for assistance. Actively mentors team members and provide technical guidance to the team. Capable of seamlessly filling gaps within other engineering and cross-functional teams, ensuring continuity and efficiency, even without key personnel.

Ensure the development stays on track, milestones are met, and the project aligns with business objectives.

Follows and contributes to processes, documentation, specifications, and APIs.

Required Skills

8+ years of software development experience with high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) with strong proficiency in
PHP
and
Laravel
back-end framework

Highly proficient in a variety of programming languages, including but not limited to PHP, Javascript, Python or others as required.

Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.

Experience with production incident management and debugging complex issues with knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.

Expertise in databases (SQL and NoSQL), and their optimization techniques.

Awareness of web security best practices and the ability to implement security measures to protect applications and data.

Ability to deploy and monitor applications in production along with diagnosing any technical issues.

A portfolio of past projects showcasing architecture, design and full-stack development skills.

Ability to work independently and as part of a collaborative team.
Strong commitment to delivering high-quality code and solutions on time and within scope.
Bachelors degree in computer science, engineering, or related field (Masters degree preferred).
Experience with Java/SpringBoot.

Experience with multi-tenant systems.

Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous.

Experience with Google Cloud Platform, Kubernetes, and CI/CD.

Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.

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