Manager - IT Help Desk Check Point Software

10.0 - 12.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Why Join Us We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, we'd love to hear from you. In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach. Key Responsibilities Your Impact & Responsibilities Manage 56 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions during the day, including remote management in Singapore. Manage 34 Tier 1 Help Desk agents that support AMR region. Be onsite at least...

Posted 1 week ago

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IT Help Desk Manager - APAC Check Point Software

10.0 - 12.0 years

0 Lacs

bengaluru, karnataka, india

Remote

About the Role We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, we'd love to hear from you. In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach. Your Impact & Responsibilities Manage 56 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions during the day, including remote management in Singapore. Manage 34 Tier 1 Help Desk agents that support AMR region. Be onsite at least 4 days a week. Ow...

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Enterprise Architect - Cloud & DevOps OSTTRA

14.0 - 18.0 years

0 Lacs

haryana

On-site

As an Enterprise Architect - Cloud & DevOps at OSTTRA India, you will play a crucial role in designing and engineering the Cloud platform architecture to enable efficient DevOps and infra ops. Your responsibilities will include defining the Technology & Architecture for DevSecOps engineering lifecycle, providing directions for DevSecOps Toolchains, and representing significant strategy progressions & decisions into Osttra Architecture Council. You will also be involved in collaborating with various stakeholders and organizations to ensure efficient organization, networking, and security for workloads running across multiple environments. Key Responsibilities: - Contribute to policy framework...

Posted 1 month ago

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